4042 comments found.
Hi, I wanted to find out how many sites I can use this theme on? I bought one licence already so I want to find out whether I can use this theme on multiple sites or just one. I am looking for a theme that I can use on multiple websites but this is not signposted anywhere. All of the sites would be my personal sites just like https://shopgiejo.com. I am looking to create a small network of magazine sites.
Thanks in advance.
Hi,
Thank you for purchasing our theme.
Unfortunately, with one regular license, you just can use it for one website only. That’s license policy apply to all WordPress themes on Envato Market.
In the next time, if you have any question, please create a new ticket on our support forum or send us an email via our contact form ( if you can’t create a new ticket ) and our support team will check it to help you there. Sorry because we don’t provide support for customers via comment here. The comment here just uses for pre-sale questions.
Best Regards,
PenciDesign
Ok thanks for explaining
Hi
I am trying to share post on social media. But its not showing me featured image while sharing. Its showing me the logo of my website. I need featured image while sharing post/blog. Can you please help me in this issue?
Hi,
Thank you for purchasing our theme.
Since you’ve purchased the theme, so please create a new ticket on our support forum or send us an email via our contact form ( if you can’t create a new ticket ) and our support team will check it to help you there. Sorry because we don’t provide support for customers via comment here. The comment here just uses for pre-sale questions. Hope you can understand because we don’t have any support staff/developer working on the comment here.
Best Regards,
PenciDesign
Hi there I brought the theme and imported only format. I want to add a shop too how can i do it. I installed woocommerece
Hi,
Thank you for purchasing our theme.
Since you’ve purchased the theme, so please create a new ticket on our support forum or send us an email via our contact form ( if you can’t create a new ticket ) and our support team will check it to help you there. Sorry because we don’t provide support for customers via comment here. The comment here just uses for pre-sale questions. Hope you can understand because we don’t have any support staff/developer working on the comment here.
Best Regards,
PenciDesign
sent message via the contact form
How can i add and social icon like Rumble to the widgets
Hi,
Thank you for purchasing our theme.
Since you’ve purchased the theme, so please create a new ticket on our support forum or send us an email via our contact form ( if you can’t create a new ticket ) and our support team will check it to help you there. Sorry because we don’t provide support for customers via comment here. The comment here just uses for pre-sale questions. Hope you can understand because we don’t have any support staff/developer working on the comment here.
Best Regards,
PenciDesign
Done that, thank u
Hi Guys. I love your theme so much it is great, I’m just a little upset about thing, the amp chooses to disable some very vital plugins and I would love if you could help with a CSS code to keep those plugins in. They are…. 1. My WP Pop Up subscription form. 2. One signal notification button 3. Your very own infinite scrolling, it’s a shame this is not applicable in the amp version. The first to plugins are essential to people keeping their followers, and more than 90% of visitors these days are mobile phone users. Kindly help me advise. My support has run out, but as I never asked a question during the time I had it this one little help will do just fine.
Hi,
Thank you for purchasing our theme and loving it.
Since you’ve purchased the theme, so please create a new ticket on our support forum or send us an email via our contact form ( if you can’t create a new ticket ) and our support team will check it to help you there. Sorry because we don’t provide support for customers via comment here. The comment here just uses for pre-sale questions. Hope you can understand because we don’t have any support staff/developer working on the comment here.
Best Regards,
PenciDesign
HI, can you tell me how to avoid that a post is listed in a parent category page? If my post has two categories (1-1 and 1-2) and those categories are child of cat1, my post is listed also in cat1 list posts and I don’t want it.
Hi,
Thank you for purchasing our theme.
Since you’ve purchased the theme, so please create a new ticket on our support forum or send us an email via our contact form ( if you can’t create a new ticket ) and our support team will check it to help you there. Sorry because we don’t provide support for customers via comment here. The comment here just uses for pre-sale questions. Hope you can understand because we don’t have any support staff/developer working on the comment here.
Best Regards,
PenciDesign
Guys, the way you “brick” sites for using the theme without an activation code is frankly gross. I have the theme installed on my staging site for testing changes, and disabling all access on a blunt assumption that I’m using it illegally is so stupid. Do better.
Hi,
By default, with one regular license, you just can use for one website. If you want to use it on staging site to test the updates, you need to contact us by create a new ticket on our support forum or send us an email via our contact form ( if you can’t create a new ticket ) and our support team will happy to help you. Sorry because we don’t provide support for customers via comment here. The comment here just uses for pre-sale questions. Hope you can understand because we don’t have any support staff/developer working on the comment here.
Best Regards,
PenciDesign
I don’t need support, I just want to provide feedback that it’s not a smart tactic. As someone who builds sites for clients, I’d never install one of your themes again knowing you’d brick a site. It’s a huge overreach of power.
Hi,
We’ve removed it a long time ago. And we’ve replied to your email. Please check it.
Best Regards,
PenciDesign
Hi. I just installed “Simple Blog” Demo. How can I make the homepage layout into my “Blog” page, and create another Homepage with my domain name?
Hi,
Thank you for purchasing our theme.
Since you’ve purchased the theme, so please create a new ticket on our support forum or send us an email via our contact form ( if you can’t create a new ticket ) and our support team will check it to help you there. Sorry because we don’t provide support for customers via comment here. The comment here just uses for pre-sale questions. Hope you can understand because we don’t have any support staff/developer working on the comment here.
Best Regards,
PenciDesign
Dear Pencidesign-Support,
while trying to use the Critical CSS Tool to optimize my theme-speed, it says “failed to verify purchase code”. Is it because my support expired 2 days ago?
Thanks
Hi,
No – it doesn’t affect. Maybe the Envato API go down a bit of time. Please try again some times.
And since you’ve purchased the theme, so please create a new ticket on our support forum or send us an email via our contact form ( if you can’t create a new ticket ) and our support team will check it to help you there. Sorry because we don’t provide support for customers via comment here. The comment here just uses for pre-sale questions. Hope you can understand because we don’t have any support staff/developer working on the comment here.
Best Regards,
PenciDesign
Hello! This theme looks amazing! Before I purchase it, I have two questions:
1.) Can I customize the order of the posts on the homepage? I do not want them in chronological or random order, but rather want to be able to select specific posts to display in a particular order. Is that possible?
2.) I would like to be able to create “landing pages” similar to the homepage layout but featuring just one category of articles. Is that possible? If so, can that page be linked to by url, but NOT show up in the menu?
Thanks for your time – and congrats on a great theme!
Hi,
Thank you for loving our theme.
Yes, you can do all of that by using Elementor or WPbakery Page Builder to config the homepage/page.
Best Regards,
PenciDesign
Awesome. Thanks so much for the speedy reply!
Hello, I use the callcenter design There I have the left vertical navigation Where I can add some other widgets? As example instagram feed in this?
Hi,
Thank you for purchasing our theme.
You can add it by go to Appearance > Widgets > drag & drop widgets to “Sidebar Hamburger Widgets Above Menu” and “Sidebar Hamburger Widgets Below Menu” – based on where you want to put your widgets.
And since you’ve purchased the theme, so please create a new ticket on our support forum or send us an email via our contact form ( if you can’t create a new ticket ) and our support team will check it to help you there. Sorry because we don’t provide support for customers via comment here. The comment here just uses for pre-sale questions. Hope you can understand because we don’t have any support staff/developer working on the comment here.
Best Regards,
PenciDesign
I can’t install woocommerce. It’s normal?
Hi,
This theme can works with Woocommerce without any issue. It seems that’s something wrong from your-end. Please create a new ticket on our support forum or send us an email via our contact form ( if you can’t create a new ticket ) and our support team will check it to help you there. Sorry because we don’t provide support for customers via comment here. The comment here just uses for pre-sale questions. Hope you can understand because we don’t have any support staff/developer working on the comment here.
Best Regards,
PenciDesign
Thanks, it worked.
Hi! This theme is great!
In the mobile menu, the submenu opens when we click on the arrow icon…but I would like it to open also when we click on the link. How do I do this?
Hi,
Thank you for purchasing our thêm and loving it.
Since you’ve purchased the theme, so please create a new ticket on our support forum or send us an email via our contact form ( if you can’t create a new ticket ) and our support team will check it to help you there. Sorry because we don’t provide support for customers via comment here. The comment here just uses for pre-sale questions. Hope you can understand because we don’t have any support staff/developer working on the comment here.
Best Regards,
PenciDesign
I’m trying but I can’t submit the question!
It shows the alert “You need to enter the Envato Market purchase code you got this product.”, I click the “verify purchase with envato” button and nothing happens.
Need help.
Okay, I sent it through the contact form
Thanks for the quick support I received via email.
It’s already working properly!
Great 
have a great weekend 
Cheers,
PenciDesign
Going through your demos and was wondering how easy is it to use say the video dark as the theme for my wordpress site, I will be purchasing today if it is easy to do
Hi,
Thank you for interested in our theme.
Yes, it’s very easy to get any demo and work on it
Best Regards,
PenciDesign
We are getting the following error from Google Search Console; Breadcrumbs error: data-vocabulary.org schema deprecated https://developers.google.com/search/docs/advanced/structured-data/breadcrumb
After searching, it doesn’t appear that the breadcrumbs are being generated by Yoast, so we think it might be the theme https://wordpress.org/support/topic/breadcrumbs-error-data-vocabulary-org-schema-deprecated/
Any insights on this?
Hi,
Thank you for purchasing our theme.
Since you’ve purchased the theme, so please create a new ticket on our support forum or send us an email via our contact form ( if you can’t create a new ticket ) and our support team will check it to help you there. Sorry because we don’t provide support for customers via comment here. The comment here just uses for pre-sale questions. Hope you can understand because we don’t have any support staff/developer working on the comment here.
Best Regards,
PenciDesign
Hi Team,
I try to create ticket at https://pencidesign.ticksy.com/ but always appear notification to submit Envato Market purchase code, can you help because I want to ask issue in my blog
Hi,
If you can’t create a new ticket, please send us an email via our contact form and our support team will check it to help you there. Sorry because we don’t provide support for customers via comment here. The comment here just uses for pre-sale questions. Hope you can understand because we don’t have any support staff/developer working on the comment here.
Best Regards,
PenciDesign
Hi!
There’s a way to add the “target _blank” parameter in the link for penci portfolio items?
Thx
Hi,
Thank you for purchasing our theme.
Since you’ve purchased the theme, so please create a new ticket on our support forum or send us an email via our contact form ( if you can’t create a new ticket ) and our support team will check it to help you there. Sorry because we don’t provide support for customers via comment here. The comment here just uses for pre-sale questions. Hope you can understand because we don’t have any support staff/developer working on the comment here.
Best Regards,
PenciDesign
hi this theme support autoload next post plugin?
Hi,
Thank you for interested in our theme.
Yes this theme already support this feature from itself – no need to use plugin to do that.
Best Regards,
PenciDesign
Hi,
Is there any option for frontend posting for users with a dedicated user profile page for them to update their profile info?
Hi,
Thank you for interested in our theme.
Unfortunately, at this moment this theme doesn’t support this feature. But you can easy to do that by using a plugin. Many plugin supports front-end posting.
Best Regards,
PenciDesign
How do I add a right and left sidebar to posts?
Hi,
Thank you for purchasing our theme.
Since you’ve purchased the theme, so please create a new ticket on our support forum or send us an email via our contact form ( if you can’t create a new ticket ) and our support team will check it to help you there. Sorry because we don’t provide support for customers via comment here. The comment here just uses for pre-sale questions. Hope you can understand because we don’t have any support staff/developer working on the comment here.
Best Regards,
PenciDesign
I can’t add a support ticket – every time I try to verify my purchase it takes me back to the submit ticket screen. – I’ve reached out via email
