151 comments found.
Elements don’t load randomly. Fantastic theme.
Hi cmallen,
Can you please email us with the issue and send a relevant url or screenshot so we better understand the problem.
Regards
Hi, How can directly implement one of the demos you have made? I cannot find such option under admin panel. There are only single components in the Elementor.
Hi,
We don’t have our pages as ready module templates for elementor. You can choose to import demo content – https://docs.gradastudio.com/ozark/#-importing-demo-content and then edit/add/remove content.
Regards
After importing the demo, there are errors on several images and none of the menus are in drop downs.
New AJAX call! [ERROR] Failed to import “logo” (Media) [ERROR] Failed to import “logo-2” (Media) [ERROR] Failed to import “logo-symbol” (Media) [ERROR] Failed to import “basic_accelerator” (Media) [ERROR] Failed to import “basic_laptop” (Media) [ERROR] Failed to import “basic_picture_multiple” (Media) [ERROR] Failed to import “basic_life_buoy” (Media) [ERROR] Failed to import “basic_flag2” (Media) [ERROR] Failed to import “basic_elaboration_browser_check” (Media) [ERROR] Failed to import “basic_settings” (Media) [ERROR] Failed to import “weather_sun” (Media) [ERROR] Failed to import “arrows_rotate_anti” (Media) [ERROR] Failed to import “arrows_rotate_anti” (Media) [ERROR] Failed to import “basic_life_buoy” (Media) [ERROR] Failed to import “basic_spread_text” (Media) [ERROR] Failed to import “ozark-logo-light” (Media) [ERROR] Failed to import “ozark-logo” (Media)
Also the “Text Showcase” page page is blank. We were hoping to use this as our front page.
I’ve fixed the drop down menu. But some advice or documentation on the Text Showcase page would be much appreciated! Thank you!
Hi,
Thanks for your patience.
We’ve already answered your email, please check it.
Best regards,
GradaStudio Team
I can not get this portfolio item to be full page. Why is it only on left side? How do I center it? Or add 2 columns so it fills the page more? https://shanehutton.com/portfolio/strong-health-institute/
Hi,
If you want add custom columns and content in different layout, you build a portfolio using Elementor, to do that when you edit the portfolio item on Portfolio Item Settings > Type > Choose Elementor. – https://prnt.sc/13f9vsa
Regards
All I want is for the portfolio item to be full page. NOT ONLY ONE SIDE OF THE PAGE. I tried the elementor version but it is still the same. Only shows on half of the page. The right side of the page is still blank.
Hi,
Did you follow the steps I sent on previous comment, if the issue still persists, send us an email with login credential to examine it further, including:
- WordPress site ulr/admin page
- Username/Password
Regards,
GradaStudio
I can’t find the “Portfolio – Custom 1” page in the pages to make my own. What is the page called? It’s not there?
Hi,
This is a portfolio item and can be found on WordPress dashboard under Portfolio menu page – https://prnt.sc/1vaxjmc
Regards
Where do I download Ozark Plugin from?
Hi,
You can find the Ozark Plugin inside Appearance > Install Plugins and install it directly from wordpress dashboard.
Regards
But it doesnt come up in the search
Hi,
You can also find the ozark-plugin.zip zipped file inside theme directory, ozark/inc/plugins
Best Regards
Hello, I will change the domain of my website and need your assistance to unregister the purchase code. In this way I hope to be able to associate my purchase to the new domain. Could you please let me know if this is possible to do and give instructions in regards? I have already sent an email on august 26, please check casaravilla.analaura@gmail.com I’m waiting for your help to proceed. Thank you
Hi,
Thanks for your patience.
We’ve already answered your email, please check it.
Best regards,
GradaStudio Team
Where do I download Ozark Plugin from?
Hi,
You can find the Ozark Plugin inside Appearance > Install Plugins and install it directly from wordpress dashboard.
Regards
Hi, I bought your theme before the summer, installed on wordpress 5.8, with elementor (3.4.0) and elementor pro (3.3.7) and I have a problem with the “section title” widget. the choice of the HTML tag does not work, if we choose H2 or H3 or P, when displayed on the front I have an H1 tag regards,
Hi,
Thanks for your patience.
We’ve already answered your email, please check it.
Best regards,
GradaStudio Team
I can’t select any of the options in the customizer menu. The options in typography and others come up, but are not clickable…. Tried on a few browsers but neither work as intended, so I can’t change anything about the site
Hi,
Please send us an email here – https://themeforest.net/item/ozark-minimal-portfolio-wordpress-theme/27899095/support
Provide us with login info so we better investigate what the issue may be.
Regards
Hi! I installed the theme and wanted to install the Main Demo. But i got several Errors and fails-warnings. I already solved a part of them with a save svg plugin but i still got some of these warnings:
[WARNING] Failed to import product_cat Popular [WARNING] Failed to import product_tag project [WARNING] Failed to import product_visibility rated-1 [WARNING] Failed to import product_visibility rated-2 [WARNING] Failed to import product_visibility rated-3 . . . do you know a solution for this errors?
Hi,
This is warning (info) message that tells that WooCommerce products, categories and other related WooCommerce things didn’t import and that is because you didn’t activate the WooCommerce plugin, so if there is no other issue you can ignore this message.
If you have any other questions, just let me know and I’ll be happy to help.
Regards,
GradaStudio Team
Hi,
Yes, that fixed it. Thanks for the fast reply!
because I see this theme version WordPress 5.4.x, and last update is last month but WP 5.8 publish on this month
Hi,
We’ve tested theme with version of WP 5.8 and it is already compatible with it.
If you have any other questions, just let me know and I’ll be happy to help.
Regards,
GradaStudio Team
Hi, just make sure before we purchase is this theme compatible with WordPress 5.8?
Hi,
We’ve tested theme with version of WP 5.8 and it is already compatible with it.
If you have any other questions, just let me know and I’ll be happy to help.
Regards,
GradaStudio Team
Hi! I have a question before buying this theme. Could I use a gif instead of a picture as a cover of a project? I mean for the cover of the boxes. Thanks
Hi,
Sure, gif are fully support in the theme as featured images.
If you have any other questions, just let me know and I’ll be happy to help.
Regards,
GradaStudio Team
hi do you have an online course for this Ozark theme? i am having problems with it and really need someone to help me. the issues are too many to ask i need a live course. do not mind paying for it
Hi,
Thanks for writing in. Do you mind to contact us directly on email here and explain the issues you’re having and our team will be happy to help.
Regards,
GradaStudio
Hello, portfolio items have a box icon (between Prev and Next) which links to the site home page, but when clicking this icon it takes you to the Ozark home page, I need to make this icon takes to my own home page… I cannot find the way to do this, elementor doesn’t alow me to modify the link… I have also sent you an email about this 3 days ago but still have no answer. I understand you must be so busy but to solve this problem is really urgent, please help me.
Hello, portfolio items have a box icon (between Prev and Next) which links to the site home page, but when clicking this icon it takes you to the Ozark home page, I need to make this icon takes to my own home page… I cannot find the way to do this, elementor doesn’t alow me to modify the link…
Is this question clear? Shoud I try to explain it better for you?
I’m resending this message for the third time in 7 days and still haven’t had any answer. Are you still giving support to your customers? If not, please let us know so we can decide what to do in regards…
Thank you in advence for your help. Ana Laura
Hi,
Sorry for the delayed response. I’ve set an automatic email because we were on holiday and I notice now it didn’t send out to the emails we got.
Go to Appearance > Customize > Portfolio > Portfolio Item > Navigation > Back URL
https://prnt.sc/1echcuzBest regards,
GradaStudio Team
Hello, I sent support request several days ago but no answer.
Hi,
Sorry for the delayed response. I’ve set an automatic email because we were on holiday and I notice now it didn’t send out to the emails we got.
We’ve already answered your email, please check it.
Best regards,
GradaStudio Team
Can you advise publicly how we change the color of the animated underline in your Header Template since your don’t reply to emails?
For anyone needing the answer, this is it:
ul.menu.site-header-menu li.menu-item.current_page_ancestor > a:after, ul.menu.site-header-menu li.menu-item.current-menu-ancestor > a:after, ul.menu.site-header-menu li.menu-item.current-menu-item > a:after { background-color: {color}; }
ul.menu.site-header-menu li.menu-item.menu-item-has-children>ul.sub-menu li.menu-item a:after { background-color: {color}; }
ul.menu.site-header-menu li.menu-item>a:after { background-color: {color}; }
Hi,
Sorry for the delayed response. I’ve set an automatic email because we were on holiday and I notice now it didn’t send out to the emails we got.
We’re glad to see you found the solution and also contributed for others, we really appreciate that.
If you have any other questions, just let me know and I’ll be happy to help.
Regards,
GradaStudio Team
Hello, I have a really urgent question for you, I just sent you an email, could you please check asap? I will highly apprecite it.
Hi,
Sorry for the delayed response. I’ve set an automatic email because we were on holiday and I notice now it didn’t send out to the emails we got.
We’ve already answered your email, please check it.
Best regards,
GradaStudio Team
Hello again, I have a question regarding the portfolio navigation button, where or how can I replace the name of “next” or “prev”? Thank you so much
Hi,
Sorry for the delayed response. I’ve set an automatic email because we were on holiday and I notice now it didn’t send out to the emails we got.
You can use the Loco Translate plugin to translate these strings to your language.
If you have any other questions, just let me know and I’ll be happy to help.
Regards,
GradaStudio Team
