1443 comments found.
Can you tell me when the next update will be for this template?
Hi,
We will release the new version in next few weeks.
Best regards,
Will the new version be coming soon? Been over a month now, would love to get this updated.
Any response to this query?
Is this theme not receiving any more updates?
Hey, is there an example of what a lesson looks like after buying it?
I see mention of compatibility with a couple builders, but Elementor is left out. I know elementor in theory should be compatible with almost all themes, but I’m wondering if you can confirm that this would work on a site built on elementor. Please let me know as soon as you can. Thanks.
Yes, you still can use Elementor to build the site.
Best regards,
How to do the import demo data? Can you please assist?
Hi,
You can follow this doc to install demo data.
https://university.cactusthemes.com/doc/docs/installation/import-sample-data/one-click-import-data-method-2-better/Best regards,
hello
Hi,
Is there anything I can help you with?
Best regards,
Hello,
Iam already send private ticket : #2859440. So please reply me
Hello, Please respond our ticket.., its very urgent.., its already more than 1 day.., we are waiting
Hi,
Thanks for opening a ticket and sorry for the delay due to the weekend. We will check your ticket shortly.
Does the item currently support php 8 and WordPress 5.8
Hi,
Currently, you can upgrade to Wordpress 5.8. But we have not supported fully the PHP 8.
Best regards,
Hi, there are errors on university course plugin while active. What to do?
Notice: unserialize(): Error at offset 0 of 1 bytes in /home/sersd/public_html/dev/wp-content/plugins/u-course/includes/options-page/options-page.php on line 43
Warning: session_start(): Cannot start session when headers already sent in /home/sersd/public_html/dev/wp-content/plugins/homepage-pop-up/includes/functions.php on line 10
Warning: Cannot modify header information – headers already sent by (output started at /home/sersd/public_html/dev/wp-content/plugins/u-course/includes/options-page/options-page.php:43) in /home/sersd/public_html/dev/wp-includes/functions.php on line 6584
Warning: Cannot modify header information – headers already sent by (output started at /home/sersd/public_html/dev/wp-content/plugins/u-course/includes/options-page/options-page.php:43) in /home/sersd/public_html/dev/wp-admin/includes/misc.php on line 1310
Warning: Cannot modify header information – headers already sent by (output started at /home/sersd/public_html/dev/wp-content/plugins/u-course/includes/options-page/options-page.php:43) in /home/sersd/public_html/dev/wp-admin/admin-header.php on line 9
Hi,
Thanks for notifying us.
We will fix the warnings in the next theme release. Currently, they do not cause any visible issues.
Best regards,
Hey Dev, I have this school website https://paceschoolhyd.com/ would this theme fit in my website? And how would I migrate from WP to html?
Hi,
Please let us know the features you need for your site, then we will check if our theme is good for your site. Also, currently there is no solution to migrate from WP to HTML.
Best regards,
while install this theme facing error: Warning: Trying to access array offset on value of type bool in C:\xampp\htdocs\medstudies\wp-content\themes\university\option-tree\includes\class-ot-settings.php on line 395
Warning: Trying to access array offset on value of type bool in C:\xampp\htdocs\medstudies\wp-content\themes\university\option-tree\includes\class-ot-settings.php on line 396
and also plugins are not install
while install any plugin related to university like: University – Shortcodes, University Course, University Event, University Member, University Project, University Sample Data
wp admin will not work and site will stop
Hi,
Have you opened a ticket? It would be better if we can login to your site and check more details.
Best regards,
From last 2 days i am facing a error due to plugin. The error is:
arse error: syntax error, unexpected ’?’, expecting variable (T_VARIABLE) in /var/www/wp-content/mu-plugins/gd-system-plugin/plugins/mwc-core/vendor/symfony/polyfill-php80/bootstrap.php on line 29
Notice: is_embed was called incorrectly. Conditional query tags do not work before the query is run. Before then, they always return false. Please see Debugging in WordPress for more information. (This message was added in version 3.1.0.) in /var/www/wp-includes/functions.php on line 5535
Notice: is_search was called incorrectly. Conditional query tags do not work before the query is run. Before then, they always return false. Please see Debugging in WordPress for more information. (This message was added in version 3.1.0.) in /var/www/wp-includes/functions.php on line 5535 There has been a critical error on this website.
Learn more about troubleshooting WordPress.
What is the solution of this.
Hi,
Sorry, it seems like the error above is not related to our theme. Following error log does not point anything to our theme code. Please try deactivating our plugins and check again.
Best regards,
but it is a plugin error. wp-content/mu-plugins/gd-system-plugin/plugins/mwc-core/vendor/symfony/polyfill-php80/bootstrap.php on line 29, and plugins are with the theme
Hi,
Sorry, our theme does not include that plugin. Can you check again?
Best regards,
From last 4-5 days i was facing issue in widgets. I want to update some link in widgets but when i open the widgets page its showing some error and i am not able to update the widgets and my website is stop working. please tell me how can i use the widgets.
Hi,
Can you provide a screenshot?
Best regards,
send on mail pls chk
there is no option to send screen short ?
is there any one who can resolve my issue
Hi,
Please check your inbox.
Best regards,
Which inbox you are asking ?? I checked all options here : https://themeforest.net/user/cactusthemessupport but not getting any message here and also check my mail inbox there also no mess regarding solution. What inbox you are asking ?
I just sent you the direct message. Please check your email inbox.
Best regards
I use Defender Pro from wpmu plugin to scan malware, and university themes detected about 270 malware script in themes package, I use an update versions, and when it clean, it become error in the university themes. This is happen since wordpress 5.6 and 5.7
Hi,
Can you send me a direct message with site credentials so I can take a closer look?
Best regards,
Already Email send from https://themeforest.net/user/cactusthemessupport
Hi,
As I checked, they just are the notices about the theme files changed. But they are our own theme files which to build the theme layout and features. So we can not call them as the malware in this case. You can ignore those notices from plugin’s settings.
Best regards,
thank you, I will send this false alarm info to Defender wpmu
Thank you.
why with university themes active, my Site Health Status give a notification
critical issue
An active PHP session was detected Performance
A PHP session was created by a session_start() function call. This interferes with REST API and loopback requests. The session should be closed by session_write_close() before making any HTTP requests.
as my knowledge this is due to a plugin badly developed.
I want to buy University theme but I’m not sure if it will work on my web page with learndash plugin, woocommerce and instructor role plugin of wisdmlabs, Does my purchase have a return guarantee or satisfaction?. I don’t want to lose my money if it doesn’t work for me.
Thanks.
Hi,
We support theme to work with those plugins. In case the theme does not work as our description, we will follow Envato’s policy to refund to you.
Best regards,
1.-You can design a landing page to place you as the main one 2.- You can change another demo (demov1, demov3, etc), it happens is that I install the demo v2 and I want to give the web another air, is that university does not give many options, or what would you recommend?
Hi,
Sorry, I do not make sure what you want. Can you clarify it?
Best regards,
Create a page (section) to put it as Home (main) that is to say different from the others, I hope I have explained myself and I await a prompt response.
Sorry for the late reply due to the weekend.
To assign a page as homepage, you can follow this article.
http://university.cactusthemes.com/doc/docs/customize/configure-like-our-demo/configure-home-page-demo/assign-a-home-page/#top-search-formThen, you can add the sections to that page as you wish.
Best regards,
Happy customer for 2 years (no support license) and I believe we have the latest theme (1.0.2) and plugins BUT we still see this in Wordpress: Your theme (University Child) contains outdated copies of some WooCommerce template files. These files may need updating to ensure they are compatible with the current version of WooCommerce. Suggestions to fix this:
Update your theme to the latest version. If no update is available contact your theme author asking about compatibility with the current WooCommerce version. If you copied over a template file to change something, then you will need to copy the new version of the template and apply your changes again.
Please advise. Why are we not getting compatible files with each update?
Hi,
Sorry for that, but we can not release the new version everytime Woocommerce release new version. We will try to update those outdated files soon.
Best regards,
Just bought back a support but its a 404 error…
Hello please any one is there? I have purchase (University – Education, Event and Course Theme) when I installed on my hosting space, this them is not good because this is not easy to install, other in this theme image slider not working, and other lot issues available in this theme, I am too much confused right now. And Also Envanto website is very bed there is no any support or help proper. I hate now for Envanto and this theme.
Hi,
Sorry, have you opened a ticket for those issues? Our support should solve your issues quickly.
Best regards,
Dear Sir, Kindly please I am working my university website, I have purchased University – Education, Event and Course Theme, right now I am working on my localhost server, when I will be finalized layout and website content according to my university, then I will upload on my hosting server for on air. But I am facing some issues in configuration of this theme, actually image slider not working, and other plugin not installed correctly.
Hi,
Please open a ticket here so we can check your issues better.
https://cactusthemes.ticksy.com/Best regards,
Hi, I purchased the theme and it seems the Demo Install Button under Tools is missing. Is there an update that provides this?
Hi,
Do you make sure that you installed all recommended plugins?
Best regards,
All plugins bundled with the theme are installed and activated, as well as the University – Sample Data plugin for the demo import https://www.awesomescreenshot.com/image/6736942?key=a9f134836079911f6be84277a30b4f60. I’ve tried to open a ticket as well and no one is responding.
Hi,
Sorry for the late reply due to the weekend. We will check your ticket shortly.
Best regards,
Hi, I’m facing this error. Notice: Trying to access array offset on value of type null in /home/fcqudecc/public_html/wp-content/plugins/u-shortcodes/university-shortcodes.php on line 143
Hi,
Thanks for notifying us.
We will fix that warning in the next theme release. Please do not worry since that is only a notice at this moment.
Best regards,
Hi Admin,
how do I adjust the place and position of the text as shown in the picture that I attached https://ibb.co/GpffvTR
I use the example of slider3 which is included in the university template package, but the text position is still not displayed https://ibb.co/WnKbHTX
regards,
Hi,
Can you open a ticket so we can check the issue more details?
https://cactusthemes.ticksy.com/Best regards,
