301 comments found.
Hi,
Is there a way to download older versions of the theme.
I am looking for V3.4.6.
Please this would be very helpful
Hi,
Thank you for purchasing.
Really sorry the old version of theme is no longer available. You can download the latest version of theme from Your Account > Downloads.
Yes but i really need that older version to be able to update my site. is there a way you can send it to me or send me a link. I am sure you guys have it.
The version v3.4.6 is no longer available as we moved to the new product registration system. Thank you for your understanding.
The product registration is what is messing everything up. I am trying to work on a new version of my website on a staging site while keeping my current website live until I am finished building my new one. How are people supposed to do this when we can only register one website?
Hi There, The mega menu is open on load? Can it be closed until clicked…
Hi,
Thank you for purchasing.
Could you please provide URL of page which has issue please? I will check it for you.
Its just a Dev site ATM
Please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can take a look at your site.
The ticket was submitted days ago
Our support staff replied your ticket 2 days ago. So basically we are waiting for you reply.
Could you please reply back here https://themegoods.ticksy.com/ticket/2868145/
There is a huge problem on mobile version of the website. You cannot adjust the sides margin of the content, and it looks weird with no gap sides.
Solved, sorry.
Hello There. I am currently using your old Meteors Theme. I need to upgrade asap. Could you plese let me know if there is any similar option, compatible with content builder? and woocommerce? I would like to update theme without need of redesign entire site. Thanks!!!
Hi,
Thank you for your interest.
Unfortunately the old content builder is no longer support on modern theme because we decided to switch to more advanced page builder like Elementor.
For general business website. We would recommend these themes as well. https://themeforest.net/item/avante-business-consulting-wordpress/25223481https://themeforest.net/item/ashton-lawyer-attorney-wordpress/33173835
Hi ThemeGoods, good looking theme. We have a couple of issues with install please check ticket.
Hi,
Thank you for purchasing.
We replied your ticket. Could you please check there. Thank you for your patience.
Such a beautiful theme 
Thank you very much for your kind words.
Any sale or discounts coming?
Thank you for your interest.
Really sorry, we have no upcoming discount promotion for this theme.
Hi, I buy Architecturer Theme, install and register, but make a mistake in directories, so Have to unistall WP and reinstall, but now I cant register my product.
I would like to know how can I fix this. Thank you very much. (ticket #2811722)
Hi,
Thank you for purchasing.
I replied your ticket and solved the issue for you. Thank you for your patience.
Thank you, I just buy your template after a horrible experience with other template provider. So far, awesome experience. Thank you !!!!!!!
Thank you very much for you kind words 
Hello, I would like to ask you if there is any way to make a website we build using your theme compatible with Wordpress Accessibility. The hardest issues we get is some responsive buttons you have in your theme that are hard to change.
The website is www.renovis.gr and the testing tool is https://wave.webaim.org/reportCan we pay you to fix the errors we get? Thank you.
how do install plugin of this theme in wordpress?
Hi,
Thank you for purchasing.
In order to update premium plugins which are included in theme package. You have to register your purchase via Theme Setting > Registration first.
Please see detailed instruction here https://docs.themegoods.com/docs/architecturer/getting-started/register-your-purchase-using-token-key/
Once your purchase is registered. You can install the plugins via Appearance > Install Plugins.
can you please tell me if your theme is compatible with WP Accessibility or any other Accessibility plugins? Thank you.
Hi,
Thank you for purchasing.
Unfortunately we haven’t tested with any accessibility plugins yet.
Does this product support use with WP Master Slider?
Hi,
Thank you for interesting.
Yes you can add it through Elementor page builder.
Hi, can you please fix (or at least answer to ticket #2741519) the bug with mobile menu? I am waiting more than 3 weeks for your answer. It is really poor support. Thank you
Hi, would I like to know if it’s possible to deactivate the preload page? if so where can i turn off ??
Hi,
Thank you for purchasing.
Yes please disable the plugin name “LoftLoader”
It only happens in Firefox, please can you check this is urgent.
Thank you
Hi,
Thank you for purchasing.
Could you please go to Appearance > Customize > Additional CSS and add below code.
body.home #perspective {
min-height: 100vh;
}
I have problems with Subtitles in Portfolio page. After update I can’t edit Subtitles!! I made last update too, but it doesn’t help! Please, fix it!
Please login with your purchased account so we can continue providing support for you.
You guys are not answering your support tickets… My Elementor footer has this empty column the live site. It works great in preview and in Elementor. I need urgent help This is my site nolledesign.com/home
Hi,
Thank you for purchasing.
You opened a ticket 12 hours ago. According to our support policy here https://themeforest.net/item/architecturer-interior-design-architecture-wordpress/22544684/support it mentioned “This author’s response time can be up to 1 business day.”
Thank you for your understanding.
Our support replied your ticket already. Could you please continue there. Thank you for your patience.
Our support replied your ticket already. Could you please continue there. Thank you for your patience.
You can remove loading indicator by disable plugin name “LoftLoader”.
Pls, I asked about removing the “Residential” from the slider 2 days ago… I can’t wait for days to get an answer… My project is already behind schedule because your documentation doesn’t cover these things…
Pls I need urgent help… I want it removed pls…
How long fo you take to answer support tickets? I’ve followed all instructions in your setup manual and PHP reqs yet the demos imported with bugs and glitches. I’ve contacted support yesterday with a lot of detail yet the response I got did not even seem to grasp the issue at hand. I had to explain again what the issue was and since I got no reply back at all. Really frustrating you’re promising top quality stuff and support when you can’t actually deliver it
Hi,
Thank you for purchasing.
Our support staff has already replied your ticket. Please continue there. Thank you for your patience. We replied your ticket twice times in less within 19 hours. We will try to improve the response time if we could. Thank you for your understanding.
I’m honestly disappointed in your support, I’ve also mentioned another issue with the elementor templates twice and it was completely ignored
I’ve requested a refund so hopefully it will be accepted soon. Thanks
Hi there, before purchase
i would like to know if it’s possible to deactivate the preload page ? (logo loading and transition page)
I really like the sliders of your theme, but you have a lot of improvement to do on the phone version.
Thank you
Hi,
Thank you for interesting.
Yes of course. It’s optional and you can disable it.
thank you for the answer. new question, i bought your theme, and in the one click demo import, i have only demo1 and demo2 ! is-it normal ?!? Other thing, you don’t have a child theme ? Thanks
You can also import each demo pages from Elementor page templates option. Please see detailed instruction here https://docs.themegoods.com/docs/architecturer/demos/import-single-demo-page/
Please help me out Ticket #2665992
Hi why you dont help me with my problem? its very hard to reach your support since december,
Please help me out Ticket #2665992
Can this theme be used on a multisite setup with the standard license on the same domain with sub-domains?
Does it have a option to add a dark mode button/switch ?
Hi,
Thank you for interesting.
1. You can use 1 regular license per 1 website.
2. You can customise theme elements to light/dark color scheme using theme customizer.
so I need one for each subdomain on the multisite instalment?
If it’s using for the same website & brand then you can use 1 regular license. But if it’s using for multiple brands then you will need to purchase regular license separately.
Where can I see the release notes for theme updates?
You can see theme change log here https://docs.themegoods.com/docs/architecturer/extras/theme-changelog/
