Discussion on Superlens | Photography Theme for WordPress

Discussion on Superlens | Photography Theme for WordPress

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31 comments found.

Hello. I have set my home page to the Fullscreen Carousel. But for some reason, the Carousel will not scroll. I also noticed that if I select Slider Swipes, it will not scroll either. I am using the demo content which loads just fine. Any idea how I can fix this?

I have also noticed that the “dots” that should be visible as the carousel is scrolling are not visible.

Hi, Sorry to hear about the trouble.

Could you send us an email via our profile with the site url for us to check the homepage to see why this is happening. Our support will help.

You can send us an email via https://themeforest.net/user/imaginem

Thanks

Hello, for html5 video homepage, what you mean with “Autoplay with audio will be determined by browser”. There is no way to autoplay with audio? Seem missing this option… Thanks in advance!

Hi, We have sent the request to our developers. Thank you

Thank you guys, by using Fotorama for photostories video are allowed too https://fotorama.io/docs/4/video/

Hi, Fotorama video doesn’t work well with latest browser policies. We can’t promise you on this feature as its not one which is in any of our photography themes yet. A feature such as this will need lots of testing before it can be officially in for long term stability. If it’s a widely requested feature then we can prioritize it. We have sent it as a feature request for our developers.

Thanks

Hi, when will the theme be PHP 8.0 Ready?

Hi,

Superlens will work with PHP 8.0

Could you get in touch with our support if there’s any problems.

You can Register to support forum then create a New Support Thread here

Or you can email us via our profile page https://themeforest.net/user/imaginem

Do provide us direct url to the page with issue along with a brief note on it.

Thanks

Demo isnt working properly please check ur support thanks!

[WARNING] Failed to import product_visibility exclude-from-catalog [WARNING] Failed to import product_visibility exclude-from-search [WARNING] Failed to import product_type external [WARNING] Failed to import product_visibility featured [WARNING] Failed to import product_type grouped [WARNING] Failed to import product_visibility outofstock [WARNING] Failed to import product_cat Photograph [WARNING] Failed to import product_visibility rated-1 [WARNING] Failed to import product_visibility rated-2 [WARNING] Failed to import product_visibility rated-3 [WARNING] Failed to import product_visibility rated-4 [WARNING] Failed to import product_visibility rated-5 [WARNING] Failed to import product_type simple [WARNING] Failed to import product_cat Uncategorized [WARNING] Failed to import product_type variable

Hi, That will happen if you import without WooCommerce plugin. You can ignore it if you don’t need the WooCommerce Products. Otherwise you can activate WooCommerce plugin and import to get the product types.

We’re checking on your email and replying.

Thanks

Hi, We have replied to your email. Could you reply back to it if there’s anything wrong.

Thanks

Hello, My home page does not display titles and the box to the right. It worked at the start of the installation.

Hi, Sorry to hear about the trouble. Could you send us an email via our profile. Do include the site url along with the information you have posted here for support to check and reply. We’ll need to check what’s causing this by checking the site.

You can email us from our profile page here https://themeforest.net/user/imaginem

Thanks

Where can I change the demo slide show images of the homepage? I’m searing but unable to find, it. I’m using the same demo homepage. Just need the specific direction/location to change the slideshow.

Hi,

You can see the choice to upload and remove images from the Fullscreen post settings. It’s detailed from Page 26 of Help Guide

Here’s screenshot of the settings https://d.pr/i/LDl29r

Fullscreen post set for homepage can be seen in Customizer > Fullscreen Home section. Here’s screenshot https://d.pr/i/Et4ABe

Send us an email through our profile page if there’s any problem for support to reply. https://themeforest.net/user/imaginem

Thanks

Hi, I just bought this theme and have installed it on two separate websites (both websites are brand new with fresh installs of wordpress) and am having some issues with it.

1. I cannot import demo data either manually or automatically. I receive the following error on both sites:

An error occurred while fetching file from: https://luxbender.com.au/wp-content/plugins/imaginem-superlens-blocks/demo-import/demo-data/complete/superlens-customizer.dat! Reason: 403 – Forbidden.

2. When I click the customize appearance button, I receive this error on both sites:

403 Forbidden Access to this resource on the server is denied!

Hi, We’ll reply back. We can help with this. The only way to correct those will be through the webhost. If all the functions of WordPress are functioning and healthy then those errors should not be present.

Thanks

Hi, I have been unable to fix these errors, and have had no response on your support forum or via email. Can I please request a refund

Hi, We replied within the hour of receiving your email requesting a troubleshoot but did not get a reply back. Your email extension is ‘live’ with country domain as we see. It may have gone to your junk filter.

We have also replied to your support forum thread.

Please request a refund link from here

Thanks

Congratulations! Nice Work, GLWS :)

:) Thank you

Cool and beautiful

Thank you :)

Congratulation, best of luck with sales :)

Thanks :)

Congratulations! Nice Work, GLWS :)

Thank you :)

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