1430 comments found.
can i add category images icon ?
Hi odihsuryadi,
Please provide a link or a screenshot of what you’re referring to.
I want build the project like this site https://gal-dem.com/ , each category page have the image category and have description category or archive description under the image category. So if i click category ex : Afro Answer, the logo or image for Afro Category will show on the layout or page category.
Hi odihsuryadi,
While that is not a feature of the theme, that is something I could certainly add for an extra fee.
Hello guys hope all is well. I purchased the VOX Theme and its amazing. Quick question and request. We just want to simply remove the entire comment section for all articles. How do we proceed with this simple request. Thank you very much.
Hi warreportofficial,
If you have any questions/issues, please submit a ticket at the Support Center and I’ll be happy to help. Thanks!
I tried everything to get better score on google page speed but nothing happened. Can you please optimise my website?
Hi irahultarar,
If you have any questions/issues, please submit a ticket at the Support Center and I’ll be happy to help. Thanks!
I want to change the footer color I don’t know how and the social media I want it to be in the header Whatsapp se paise kaise kamaye
Hi Faizan7669,
It is not showing that you have purchased the theme. Please login with the username you purchased the theme with and post a comment here so I can confirm your purchase. Thanks!
Hello. Why cant I register my theme? I have bought it for a year ago, but when I try to register it now, it says; “The purchase code related to the envato username is not valid.” even though im copy+pasting the information into the register window.
Hi novumsport,
That message is related to one of the plugins you are trying to activate and not the theme. Please refer to the ZoxPress documentation (the one in the zip file that you downloaded and not the online documentation) for instructions on how to properly activate the plugins.
If you have any other questions, please submit a ticket at the Support Center and I’ll be happy to help. Thanks!
Hello, why when I installed it, it not at all like the preview ?
Hi Abdelbk,
If you have any questions/issues, please submit a ticket at the Support Center and I’ll be happy to help. Thanks!
Hi, i acquired your theme via Envato elements and it works great, however i have a problem, is there anyway for the article inline ads to load different banners?. I´m using AdRotator, whenever i place the “group” of ads, all the inline banners are the same. Please help. www.estoeshoy.com
Hi matus2k,
You will need to purchase the full license from Themeforest if you would like support for this theme.
I purchased a copy of Zox, I am not sure where to put the purchase codes…secondly, I get an alert to “Complete “Theia Post Slider” Activation Now…I’m doing anything wrong?
Hi qwessiarko,
If you have any questions/issues, please submit a ticket at the Support Center and I’ll be happy to help. Thanks!
Also, please make sure you have carefully read through the documentation (located in the /documentation folder of the original zip file you downloaded from Themeforest), which will guide you through the setup process and explain the features of the theme.
I want to change the footer color I don’t know how and the social media I want it to be in the header
Hi Abdelbk,
If you have any questions/issues, please submit a ticket at the Support Center and I’ll be happy to help. Thanks!
it’s not working for me, it says : L’archive n’a pas pu être installée. Le thème n’a pas de fichier style.css. L’installation du thème a échoué.
Hi Abdelbk,
If you have any questions/issues, please submit a ticket at the Support Center and I’ll be happy to help. Thanks!
But it sounds like you’re trying to upload the wrong file. Please unzip the file you downloaded from Themeforest and follow the instructions inside the /documentation folder to install the theme.
I purchased a copy of Zox, I am not sure where to put the purchase codes…secondly, I get an alert to “Complete “Theia Post Slider” Activation Now…I’m doing anything wrong?
Hi badeksandema,
It is not showing that you have purchased the theme. Please login with the username you purchased the theme with and post a comment here so I can confirm your purchase. Thanks!
Hi badeksandema,
As previously mentioned, please log in with that email and post a comment here so I can confirm your purchase. Thanks!
An excellent template, but one day you’ll add dark mode
Hi dubel_2503,
Yes that is high on the list of additions.
Will the sale for this theme be returning?
Hi BTGIO,
There are no planned discounts at the moment.
Where can we find the license key for ”Theia Post Slider license key” ?
Hi CHANTAL2MALION,
That is located in the Zox News documentation. If you have any questions/issues, please submit a ticket at the Support Center and I’ll be happy to help. Thanks!
I CANNOT FIND any code in the documentation, please guide me or take a screenshot
Hi CHANTAL2MALION,
As previously mentioned, if you have any other questions, please submit a ticket at the Support Center and I’ll be happy to help. Thanks!
I opened a ticket I have not always received your answer ”Theia Post Slider license key”
Hi CHANTAL2MALION,
Thanks for submitting a ticket. While I do typically answer tickets within 24 hours, it may take longer on weekends and holidays. I appreciate your patience and I will answer your ticket in the order it was submitted. Thanks!
In the meantime, I would make sure you have read the Theia Post Slider SECTION of the Zox News documentation and NOT the separate Theia Post Slider documentation. The correct purchase code is in the Zox News documentation, NOT the Theia Post Slider documentation.
the reviewer plugin is not accepting my VALID license key and username
Hi joselatt,
You are using the wrong purchase code. Please make sure you are using the purchase code in the THEME DOCUMENTATION and NOT the purchase code from the theme sale.
If you still have questions or issues, you will need to renew your support and then submit a ticket at the Support Center.
Hello, I can’t use my plugins. I need to activate them but I don’t have license number for it, could you please help me?
Hi toa53,
The licenses are located in the Zox News documentation.
If you need help beyond that, you will need to renew your support and submit a ticket at the Support Center.
I know my support has run out, but I am hoping you can just answer my simple question – I have never used my site for over a year and when I decided to use it again – WPBakery Page Builder has stopped working – so my simple question is – do I download the theme again ?
Hi limco777,
The theme does not come with that plugin, so whatever issues you are seeing with the plugin, you will have to address them with the plugin developer.
Did it come with Visual Composer ?
Hi limco777,
No, it didn’t come with any page builders.
Thank you…..
You’re very welcome!
Only me again- I have done a little mistake and forgot the code to having the image header – is it possible to get that code again from you – or do I have to buy the 48 dollars for continued support ?
Hi limco777,
Was this a custom change I made for you?
I am not too sure, it’s been so long – but it’s to do with having the Image above the menu – Zox news options
Hi limco777,
I believe this was a customization, so unfortunately, you would need to renew your support if you would like this feature added again.
Done ! and I sent you a support ticket
Thanks! I’ll be in touch ASAP!
2 support tickets in with 2 easy questions- hopefully you can answer me soon.
Hi limco777,
Thanks for submitting a ticket. While I do typically answer tickets within 24 hours, it may take longer on weekends and holidays. I appreciate your patience and I will answer your ticket in the order it was submitted. Thanks!
There are a couple of features I would like to see added 1: updated posts move back to the top 2: option to remove when a post was made ie: 12 hours ago. I was able to remove name from post because there was an option to do that, however, i see no option to removing when a post was made. Thanks
Hi dscurlock,
1) What do you mean by this?
2) If you renew your support, I can give you some code to do this
Hey guys, the WordPress 5.8 just got released! Any plans to support it?
Hi liafourte,
Yes, Zox News will always be supported by the latest version of WordPress
Hello, been using this theme from Envato Elements, and I noticed a bug (I can see it on other sites too). There’s a large white gap between the logo and the featured image (on the Featured 5 layout) when viewing from a tablet experience. Also, can I make a request? On the social media section of the Zox News settings, please add Google News instead of Google Plus, add Flipboard too so that we’ll have different platforms to choose from. Thank you so much.
Hi liafourte,
Thanks for the suggestions, and if you have any other questions/issues, please submit a ticket at the Support Center and I’ll be happy to help. Thanks!
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