455 comments found.
How do I remove the 30-Day Money-Back Guarantee
Hi deladeladem,
Please go to the Elearning forum: https://thimpress.com/forums/forum/elearningwp and create your ticket. Our support team will check then fix that for you.
Thanks & Regards,
ThimPress – Customer Service
I am not able to access the forum. I signed in and tried several times but still couldn’t. I will be glad if you can help alternatively.
I checked and you created a ticket https://thimpress.com/forums/topic/remove-30-day-guarantee-from-course-sidebar Please follow it, our support team will respond as soon as possible. We have time zone +7.
I exported my data from LearnPress using (LearnPress – Export/Import Courses) plugin but after installing in the new site, the quizzes and lessons and questions were not complete. I shows zero lessons and quizzes on courses on the new site.
Hi deladeladem,
Please go to the Elearning forum: https://thimpress.com/forums/forum/elearningwp and create your ticket. Our support team will check then fix that for you.
Thanks & Regards,
ThimPress – Customer Service
my site not display because of you update your theme. I don’t want update
Hi,
The update is not required, if you don’t want an update please don’t click update in Elipsion -> Dashboard
Im very interested in this theme for my newly online course site https://yohoacacdemy.com but i have some doubts on it,.i am unable to see the course content on site demo..why is it ? please reply me as soon as possible
Can you take a screenshot about that isssue?
Hello sir…as i mentioned one problem on the above comment about the course content view..im unable to view the course content ..why is it happening iwth this theme ? here is screenshot ..https://snipboard.io/MoGUfa.jpg please reply me as soon as possible..thanks
We’re performing a database upgrade in order to increase page load speed until the end of today
have not any GDPR ?
no, we have GDPR, you can read here https://thimpress.com/learnpress-gdpr-ready/
which Plugin is better for this item to use ?
You can try using Cookie Notice & Compliance for GDPR / CCPA Plugin.
i installed theme properly. But login & Register Not working My Website link: http://www.icls.in/
Please go to the Epsilon forum: https://thimpress.com/forums/forum/elearningwp/ and create your ticket. Our support team will check then fix that for you. If you still not have an account, you can read more here to create an account: https://thimpress.com/knowledge-base/how-to-create-an-account-on-thimpress/
Just Now Bought This Theme. But getting issues that says the theme has 2 outdated templates. Also elementor is showing bugs and It’s not allowing to edit the course page. The Bugs are like the following
a- ! elearningwp/learnpress-v3/loop/course/price.php b- ! elearningwp/learnpress-v3/loop/course/thumbnail.php
Please Help Me To Solve The Issue
Hi Swayam_Vikash,
Please create a new account on thimpress.com. You can read more here: https://thimpress.com/knowledge-base/how-to-create-an-account-on-thimpress/
Then go to our forum: https://thimpress.com/forums/forum/elearningwp/ and create your topic. We will check your issue.
Sincerely
Hi, this is the request of my customer:
1. A Certification after course conclusion; 2. A button to mark as “completed” for each class; 3. Quiz (multiple options) and tests (long answers); 4. A manager report to follow each student’s percent complete.
Does this theme has theses features?
Hi rogerdaescola,
1. Yes, if you assign a certificate to a course, students will get it after they finished the course.
2. Yes, we have “complete” button and it changes to “completed” after you submit your answers.
3. Yes, we have single choices, multi choices questions. The tests with long answers, you need to use our Assignment add-on.
4. Yes, you can see that with our Gradebook add-on.
Sincerely
Perfect! But when I try to access any free course, after click on ENROLL, there’s an error: NET::ERR_CONNECTION_REFUSED.
Some clue?
Hi rogerdaescola,
Please create a new account on thimpress.com. You can read more here:https://thimpress.com/knowledge-base/how-to-create-an-account-on-thimpress/
Then go to the Course Builder forum: https://thimpress.com/forums/forum/course-builder-lms/ and create your topic.
We will check all your issues.
Sincerely
Hello, I need a theme that has the following characteristics: sell a membership with access to videos. These videos are not live. they are recorded videos. customers must pay and automatically have access to your videos, for the time they chose. If you do not decide to renew, your access to the platform must automatically cease. And be compatible with wordpress 5.5 Does your product meet all this?
Hi Accviss,
1. Yes, you can embed videos to your course and assign that course to a membership level. Users have to subscribe the membership to enroll in the course and see the videos. With membership, if the membership expires, the orders will be cancelled and users cannot see the course’s content.
2. Yes, our theme is compatible with WordPress 5.5.
Sincerely
Hi! I want to ask you where I can modify the following text in the right corner of one of the courses:
“Want to be a successful photographer? Take this course NOW.
46 hours on-demand video
16 Articles
39 Resources
Full lifetime access
Language: English
Certificate of Completion"Thanks!
Hi gowesoft,
Your support license has expired, please renew your support license to get best support service.
About your issue, please send us an email to support@thimpress.com. We will try our best to help you.
Sincerely
can the theme work on websites that are not wordpress; for example https://uniprojectmaterials.com
Hi ocean708,
I’m so sorry.
It isn’t possible.
have been waiting on a response from the ‘support forum’ since wednesday, it’s not a big ask after bothering to pay for the design is it? clicking go to support and it takes you to a forum, which, when you click for support leads you back to here is idiotic…
Hi lala2015,
Please continue to discuss with us on forum. Thanks.
I’ve been trying to but the response time is very, very slow.
We’re currently experiencing a high volume of inquiries and our response time could be up to 10 days. We apologize for the delay and thank you for your patience. We have answered on forums
Will your theme allow:
- student register for account - student personal profile page - student to purchase event - student to upload a file in their account… - instructor to view the students uploaded work and leave a grade onit - student and instructor to private message one another - instructor can see list of students and click on them to see work/uploaded, events they have paid for and an overall view such as grades, contact details.
Many thanks
Hi penciltopixels,
I’m so sorry.
It isn’t possible.
Having issues with the error on login pages – “No apps configured. Please contact your administrato” can you help me?
Hi Rubyshopy,
The reason is due to you haven’t set up social login.
You can watch here to know how to set it up: https://www.youtube.com/watch?v=Hn4gMFi8pOE then set it up on your site.
Thanks!
You have several similar themes. Which one has most of paid addons for your LMS plugin?
Hi CreativeDevStudioBD,
Please consider to use Eduma, CBKit, Ivypep,...
Hope you love our theme 
i want to try demo. Can i? I want to review the admin panel
Hi selcukaydin1,
I’m so sorry, It’s impossible right now.
You can only check it on the frontend. Thanks.
Hi, I am interested in this theme before making the purchase i want to confirm the following points. 1-Can we have parents panel for getting results and updating about the students. 2-Also a panel for marketing personal. We have a complete affiliate marketing setup integrated with our website. Affiliates receive a %age of the fee we collect from the students coming from their reference. This is managed by using promo codes. As students enter the promo code they also get a discount and the affiliates get their promised share. Affiliates can check their share amount at any time and request their money.
Hi egiartos,
1. We support to view progress of student with LearnPress – Student List add-on: https://thimpress.com/product/student-list-add-on-for-learnpress/
2. You can use LearnPress – Commission add-on.
You can read more here: https://thimpress.com/product/commission-add-on-for-learnpress/
Hope you love our theme.
I cold not found same login page as it is in demo . it is redirecting to wordpress register page please reply ASAP
Hi ckshahid,
With this case, please create anew topic on our forum https://thimpress.com/forums/forum/elearningwp/ so we can help you check it.
Do you provide customization and custom updates of this theme platform?
Hi nrkmedia,
Yes, we do. Which the feature do you want to customize?
hello
why i cannot install the theme i buy according to WordPress is the themes is not upgrad wordpres is 5.3
only yesterday i buy this themes https://themeforest.net/downloads.
please fix this problem
thanks
Hi ameer21zeth,
Please install file elearning.zip in the zip file you downloaded from themeforest.
why all adson is not updated and need to purchase
hello how much need to pay the installation
Hi ameer21zeth,
We will ask for 50$.
