666 comments found.
Hey,
I’ll buy the theme as soon as you guys have the demos out in Gutenberg builder.
Thanks.
Hello, @eazy7_,
First of all, thanks for showing your interest in Riode WordPress 
We are working on the new theme update and soon we will release it with some more new demos and some more exciting new features, so please be patience and stay tuned with us
Regards don-themes.
Hey, I wanna purchase this theme, but have a query. Can i use the same template where I do not want to show options like add to chart, or checkout page or continue shopping? Will it be possible to remove all such buttons where it indicate ecommerce or shopping site?
I super excited to get complete set of knowledge about these theme for my client to purchase, if It gives me all such support.
Hello, @Piyush6262,
First of all, thanks for showing your interest in Riode WordPress
Yes, you can, you can read more about the Catalog Mode here: https://d-themes.com/wordpress/riode/documentation/2021/01/30/shop-page-options/, and you can simply remove the checkout, cart pages and remove the links as well.
And we are always here to help you out in critical situations as well
Regards don-themes.
Hi,
I read in previous comment that there is Gutenberg version coming soon. Let me know loose approximate timeline for this release as this will be a great addition for speed score optimization.
Thanks
Hello, @SuccessChampion,
First of all, thanks for showing your interest in Riode WordPress
I am sorry but I do not have the exact time frame for that release but our development department is working on the new theme update and hopefully, it will be released soon, so please be patience and stay tuned with us.
Regards don-themes.
Which font icon sets is the theme using?
Hello, @mkrokos,
First of all, thanks for showing your interest in Riode WordPress
You can use Standard Fonts (Serif, Sans Serif, Monospace) and Google Fonts, and default browser font family and Custom Font as well using Theme Options.
https://d-themes.com/wordpress/riode/documentation/2021/01/29/style-options/
Regards don-themes.
Thanks for the reply. I was talking about ICON font sets but I think I found the answer to your site. Font Awesome as well as Riode fonts.
Hello, @mkrokos,
Yeah, FontAwesome & Riode Fonts Icons sets are there in theme.
Regards don-themes.
I wanted to ask a pre sales question about Riode. Is it possible to make the Toggle Type Menu sticky somehow? So it is always visible? Thank you!
Hello, @pachanka,
First of all, thanks for showing your interest in Riode WordPress
I am sorry but I do not understand what you exactly want, Can you please elaborate if possible with the help of screenshots.
You can check some of our demo URLs listed below with Menu Toggle.
https://d-themes.com/wordpress/riode/demo-26/
https://d-themes.com/wordpress/riode/kid/
Regards don-themes.
Thank you very much @Donald-support1 for your prompt answer. What I wanted was exactly the sticky menu behaviour from the Kid Demo. So you answered my question!
You’re Most Welcome!!
And sounds good that you get your query answer.
Amazing theme! one quick question… how i disable/enable the popup from home?
Hello, @devtres,
Please read and follow the instructions written in this article: https://dthemes.freshdesk.com/support/solutions/articles/66000484568--2-how-to-modify-the-content-of-the-newsletter-popup-and-remove-it-with-elementor-page-builder-
Regards don-themes.
Hi is there any option for photo reviews for the purchased product?
Hello, @greatayon,
First of all, thanks for showing your interest in Riode WordPress
What do you mean by photo reviews for the purchased product? Can you please share some screenshots or the URL of any site where you saw it for my better understanding?
Regards don-themes.
Reviews where customers can include photos. Eg: https://imgur.com/KnIMV3f
Hello, @greatayon,
Yes, you can, that review functionality has been provided by WooCommerce and it takes the default account image, Otherwise, you can try with any third-party plugin as well, which better meets your requirements.
Regards don-themes.
Will there be any sale on black friday?
Hello, @greatayon,
Sorry to say that but we do not have such plans for now, so you have to go with its regular price.
Regards don-themes.
Hi, I have purchased your theme on 13 sept and struggling with creating my own custom menu from child theme, as soon as I am creating the whole site is breaking. Is there any return policy for the theme; as I dont have time on solving such basic issue and cant generate ticket in solving these issue. Running out of time.
Hello, @cynoteck,
If you only want refund then you should have to contact Envato for it. As we are the support team and it is in Author and Envato hand.
Regards don-themes.
Hi dears, Excuse me, somehow the menu for desktop is not changing/reflecting to the frontend… I tried in both locations: 1. Wordpress appearance then menu and tick the make it the main menu.. 2. Using the customizer. It is not reflecting at all, i tried clearing all caches even server and CDN caches… Thanks
Hello, @dealshoptime,
I have just checked your site now and the Menu is there on your site, please see this screenshot: https://postimg.cc/kRDKndTh so it must be the cache issue at your end nothing else.
And if still, you are facing the issue then please contact us via our support system with your site WP-Admin Login details so that we will check it for you on your site and help you out.
Regards don-themes.
Hi, there! I checked your awesome theme and documentation. Very nice work. Is it possible to do dynamic product category data(title description and image) banner for top of the Product Archive pages? thanks
Hello, @1napalatt,
First of all, thanks for showing your interest in Riode WordPress
Yes, you can achieve it using our theme, using PTB: https://d-themes.com/wordpress/riode/documentation/2021/01/29/page-title-bar-options/
Regards don-themes.
There is a problem contacting to the Riode API server. Please try again later.
Hello, @whardson,
Really sorry for the inconvenience, the internal server is down and we are working on it with the collaboration of the server support, we will soon fix it, so please be patience and stay tuned with us… Apologize for this inconvenience.
Regards don-themes.
The live preview is currently down…
Hello, @gocovalent,
Really sorry for the inconvenience, the internal server is down and we are working on it with the collaboration of the server support, we will soon fix it, so please be patience and stay tuned with us… Apologize for this inconvenience.
Regards don-themes.
hi, i bought the theme but i can’t activate it. It gives an API error. Help please..
Hello, @zhenden,
Really sorry for the inconvenience, the internal server is down and we are working on it with the collaboration of the server support, we will soon fix it, so please be patience and stay tuned with us… Apologize for this inconvenience.
Regards don-themes.
Hello, having severe speed issues. The issue disappears when I revert to a default theme, so the issue is caused by the Riode theme. Using Query Monitor I can see this is related to an API call to d-themes.com. I tried to access your support but your website d-themes.com is offline. I assume these two issues are related and I guess this is causing severe slowdown for a lot of customers. Please advise urgently.
Hello, @teammicro,
If you think this is because of the API call to d-themes.com, so really sorry for the inconvenience, the internal server is down and we are working on it with the collaboration of the server support, we will soon fix it, so please be patience and stay tuned with us… Apologize for this inconvenience.
Regards don-themes.
3 days later and STILL not fixed?? This is a serious issue. How much longer will it take?
Hello, @teammicro,
It was already fixed on the same day, so please try again now after removing the cache and if it is still not working for you, then please contact us via our support system with your site WP-Admin Login details so that we will check it for you on your site and help you out.
Regards don-themes.
Does anyone know how to disable Quick View on this theme? (Riode theme)
Hello, @Eduher,
To disable quick view please go to theme options>>woo commerce >>product type>>showing information >> and uncheck the quick view option and save the change. Check the attached screenshot for reference https://postimg.cc/2LbmmL62
Regards don-themes.
Hi, I am looking for a woocommerce theme that has a filter that filters by stock. I am currently using a theme from woodmart: https://www.babyceremony.sk/product-category/chlapec-2/ Which has a filter that does not filter by stock: As you can see in the video I filtered the shirt size “92” I marked it in stock but the filtered product was no longer in stock size 92
https://jmp.sh/thxylLZI also bought a filter: https://woocommerce.com/products/woocommerce-product-search/ But which is not compatible with the theme and causes problems.
Does your template work well? does it have a fast filter that filters by stock?
Thank you.
Hello, @toolchianna,
First of all, thanks for showing your interest in Riode WordPress
No, sorry to say that but our theme does not have such a filter by stock, you have to try with any third-party plugin which better meets your requirements.
Regards don-themes.
can you recommend me some?
Hello, @toolchianna,
Unfortunately, we have not tested any of the third-party plugins for this reason with our theme so we are unable to suggest you on it…
Regards don-themes.
hi, I want to report a small bug about riode widget in elementor. I saw the riode “button” and upload a .svg icon for it. https://ibb.co/p3PNdPm However, the icon will be disappear. Only font awesome in icon library can be showed normally. I hope to to upload the svg type icon for button. Can you check it?
Hello, @Ricosin,
That is not a bug, but that is the default functionality of the element, you can only put/set the Font Awesome Icon with it, the svg icon is not allowed with that element…
Regards don-themes.
Thanks for your reply and help. Never mind if it is default function. One more question for updated to latest version. In header builder of the riode templates Builder, I set a header template for template type. Some riode widgets in the elementor widget sidebar were disappeared, but it can be searched. For example, Currency Switcher, Language Switcher, Vertical Divider, Account, Mobile Menu Toggle, Search, Compare, Vertical Divider, Cart. I’m sure that it showed in last few version. So, I want to confirm this problem. Thanks again.
Can the riode header widgets be used for other templates builder such as block builder or popup builder? Beacuse I have sidebar menu but it is builded by riode block builder. I hope to put the “Account” and “Search” in the sidebar menu, but the riode header widgets can not be searched and used.
Hello, @Ricosin,
Please check this screenshot of my test site https://postimg.cc/Z9hSsbfs when you edit header template then second part of Elementor widgets showing all header related elements which you mentioned. So it is showing same in latest Elementor version too.So you don’t need to search them to add widgets in your header
&
Please check this screenshot https://postimg.cc/87NtF0w3 you can use WordPress search widgets in block or popup builder but Riode my account widget and search widget is not available for any builder other then header builder.
Regards don-themes.
I dont see the second part of Elementor widgets. May be it is related to the cache problem. Never mind. So, can I custom this part that allow the header widgets to be used for all builder, especially in block builder?
Hello, @Ricosin,
No, as I show in the second part of my first reply it is not possible. It requires customization in theme files to make those widgets supported by all block and template builders.
Please check the below reply again:
“Please check this screenshot https://postimg.cc/87NtF0w3 you can use WordPress search widgets in block or popup builder but Riode my account widget and search widget are not available for any builder other than header builder.”
Regards don-themes.
Thanks for your suggestion, I know I can search widget as your screenshot. Anyway, Hope that the header widget can be available in any builder in further version thanks
Hello, @Ricosin,
While we currently do not have that feature, I have submitted your idea as a feature request to our team so that they can consider it for future updates. Have a great day!
Regards don-themes.
Hi, I’m modifying the theme, but it won’t let me delete a banner, I want to leave only 2 banners, how do I delete one?
Hello, @jodatelo,
Please check this video https://drive.google.com/file/d/1bWNVhn7SJGyPHVTuUVT3j84xf7Hbt-mp/view?usp=sharing I created on my test site you can follow and delete only one your desired slide and left two others to solve your issue.
Regards don-themes.
Hi are the social woocommerce login for customers on by default or would i need to use a plugin? Also is the checkout/cart page customizable? Is there a brand carousel and shop by brand feature? And is riode a newer version of porto?
Hello, @greatayon,
First of all, thanks for showing your interest in Riode WordPress
1. You have to use this plugin for social login and setup on your site as per your requirements: https://wordpress.org/plugins/nextend-facebook-connect/
2. No you can not Customize the Cart/Checkout page as those are coming from WooCommerce so you have to Customize those by using WooCommerce hooks or Core Customization.
3. Yes, you can set the brand carousel using our theme element and yes, you can set brands as products attributes and then filter those attributes using our theme.
4. No, Porto is from a different Author and Riode is from don-themes so both are different themes.
Regards don-themes.
Hi I’m looking to purchase the theme. But on the demos i don’t see “add to cart” button on the products when in carousel mode. Is there any option to add that? Also do you have a pre-order or buy now button?
Hello, @greatayon,
First of all, thanks for showing your interest in Riode WordPress
It’s not necessary, Add to Cart button will also work with carousel mode as well. and no sorry to say there is no pre-order functionality, you have to try with any third-party plugin for it.
Regards don-themes.
