116 comments found.
Great theme! Quick question, probably something I’m overlooking. Where do I go to change the text on the “add your item” button in the main menu so I can have it say something different?
The website just stopped working and I unplugged all plugins and found the theme plugins themselves (caleader) are the problem. My support has expired but I do not believe I should pay to fix something that suddenly just stopped working on me…
Hi,
Please send us details about issue with screenshots and your site admin login access to abdur.rahim@smartdatasoft.net
Thank You
When i import demo data it shows Error: Ok (200).
Hi,
As the ThemeForest comments section is only meant for pre-sale questions and general questions, we are not able to provide detailed support here. Please create a support ticket using the link below, we will assist and guide you in details.
Click Here To Create Support Ticket on SmartDataSoft suport system
Thank you, SmartDataSoft Team
Is it possible to remove Financial Calculator and change Tax & Licensing Included text from listing page? If yes, how?
https://prnt.sc/1t3flmsThey can be removed from the widgets section of the theme. Thank you, SmartDataSoft Team
Hi, I got these following plugin updates. But couldn’t update it. Could you please help me to solve this issue?
Caleader Compare, Caleader Core, Caleader Customer Reviews, Caleader Listing
Please activate licence and then able to update from admin. Open ticket in our support system for any issue.
Hellou, I have problem with specific elements, would like to use mansory portfolio grid, where is one item bigger and others smaller like it is in your DEMO. When I want to import demo, there is ERROR 200 like in many cases here i see in the support section. However i did everhing in your tutorial how to make the web same like demo even without importing. But is not As same as I need it to be. Some elements are just not working or I cant find them… Please help me.
Hi, did you import the demo first? At first you have to import the demo then if you face the 200 error then you have to do as the documentation. If you still face anymore issues then please open a ticket in https://support.smartdatasoft.com/ we will look into the issue for you. Thank you, SmartDataSoft Team
Hi, ye I did everything 100% right… like most of elements are broken, bad inline-block position and nothing work really well. Can you please somehow help me. Otherwise I have to try refund money for this theme, seems like unusable to me at this moment.
Looks like there is Only one way, how it will fully work normally, pass successfully whole import process.
Thank you
I did, thank you
Would you please respond my open ticket? I’ve been waiting for more than 48 hours for any support from you guys. I need to resolve issues ASAP… my website is blank at the moment after I installed demo data, got the Error and followed the instructions you have under Theme Instructions to fix it.
Please share the ticket no. I will follow up. I think you open ticket when our weekend start. Tomorrow morning our team will answer your ticket. Please check your server install any cache plugin which exits in must have tab. Disable that plugin if exits Thank you
Hey, i want to know one thing if i buy it now develop & activate license on one domain on my development server once i finish the customization can i copy it & deploy on other domain?
Yes, you can. Do just deactivate from test dev site before activate Thank you
but in order to get demo i need to activate theme then i will get demo right? Then i can customize it & deploy on production domain the customization or demo will not go right?
Yes, after activate you can import demos and then work and after done. Deactivate and move site and activate again new server to get auto update Thank you
after updating thema and plugins an error happens.
In the car search engine it duplicates the information of the models and the year in the responsive version.
On the desktop appears fine
It is very strange how I solve this?
https://i.ibb.co/tDqyXRx/dfdsfdsfsdf.pngHi, thank you for pointing out the issue. We are working on the issue and we will release the update by tomorrow. SmartDataSoft Team
Thanks !!!! i will wait then the next update, thanks for your response !
i am waiting the update when is ready ?
Please open ticket in our support system, our technical team will investigate the issue and fix for you. We didn’t find the issue in our end
Thank you
Good morning, i have 2 questions about this theme. - Can i import cars by CSV? - Can i add options in filters? For example in “Fuel Type” i have Diesel Propan Ethanol and i want to add Hybrid GPL Carbon. Can i do this?
Thanks in advance.
Sorry we have not csv importer system. You need to add manually In filter you can add value from backend not able to add new options Thank you
Hi, is there a way to print a one page brochure to place inside the car at the dealership? if so how does that work? Thanks.
Hi, Right now we don’t have that option in our theme. We are sorry about that but in future we will try to add this in our theme’s option. Thank you, SmartDataSoft Team
Thanks for your feedback.
Congrats for the Theme, I have a question,
How possible can be to have a mega menu in the Theme-options? I think that this type of menu would make this theme more attractive and an important tool for the SHOP (for categories).
https://imgur.com/VXwtB5pRight now it is not possible , we will analytics about this Thank you
I am not satisfied with the product, as such I would like a refund. Thank you
Please open ticket in our support system https://support.smartdatasoft.com our team will investigate your issue. Did you clear the cache. Thank you
je ne suis pas satisfait du produit, à ce titre je souhaite un remboursement. Merci
Please open ticket in our support system https://support.smartdatasoft.com with english our team will help you Thank you
Hello, the visualization differs from the publication, the color in particular remains red online although I had put it blue. The top of the header does not display phone, email address and search bar. The footer also does not display social networks while they are visible in preview. Last question: why during the page loading time, a stylized pig appears? astonishing no?
Getting that common error parserror 200 like many other customers, but not a public solution or fast reply to the tickets.
Hi, did you followed our documentation? https://smartdatasoft.com/docs/caleader-car-dealer-wordpress-theme/getting-started/error_200/
Please follow our theme documentation. Thank you
I deleted the wordpress site without deactivating the theme. Now when i try to use it i get the ‘This licence active in Another Site’ message.
how can i proceed to activate the theme on my website ?
Please check i have remove the activation. You can try again Thank you
Thank you for yourquick intervention, But when importing the demo data i’m getting the following error message Notice: unserialize(): Error at offset 0 of 4891 bytes in /homefolder/foldername/public_html/wp-content/plugins/caleader-demo-installer/inc/CustomizerImporter.php on line 87 {status“}
Please open ticket in our support system https://saupport.smartdatasoft.com for technical issues. our technical team will investigate that Thank you
Greetings! I need help with the demo import, I get the OK 200 error. Please respond to my ticket, thank you – #32569 Ticket Number
Please check your server configuration according to our need. 200 is success full message. You can check your front end is ok or not.todays is our weekend. Our team will investigate your issue tomorrow. Thank you
This template comes with a lot of bugs and issues. Cannot install template or import demo and there is no proof that what you see on the demo is what is on the package and being sold. The support and theme owners need to address this issue or at least they should come and install it themselves. I need to get value for my money. Be careful before deciding to buy this template guys
IF their is any server related issue in that case demo will not import. without investigate the problem by our technical team. We have lots of themes and less than 1% people face import issue. If you have doubt you can check our all theme comments. Those who face issue we helped them to import. Your server need php 7.0+ Memory limit 256MB, Post max size 32mb, Execusion time 300s Upload limit 32mb Thank you
My server has all of these requirements and yet still giving issues. What do I need to provide for you help with the install by yourself. After that I can continue everything else.
Can you please respond to my ticket i have raised… I’m also having issues with the error code Error: OK (200)
Hope you got best answer from support. If you face any issue send me the ticket no to follow up. Thank you
