2274 comments found.
Hi, I wanted to find out how many sites I can use this theme on? I bought one licence already so I want to find out whether I can use this theme on multiple sites or just one. I am looking for a theme that I can use on multiple websites but this is not signposted anywhere. All of the sites would be my personal sites just like https://shopgiejo.com. I am looking to create a small network of magazine sites.
Thanks in advance.
Hey Bsandman77,
Thanks for choosing Zeen, really happy you like it enough to want to use it on more than one site 
Each license is indeed for 1 site. This applies to all themes on Themeforest. If you’d like to use the theme on 3 sites, you need to purchase 3 separate licenses.
Zeen is a proper premium theme so is hardly ever on sale, but coincidentally it is currently on sale ($10 off per license) for a limited time only, so it’s the best time to purchase extra licenses.
Hope this info helps and that you enjoy using Zeen for a long time.
Codetipi
Hi, ok got it. Thanks
You’re welcome, happy I could help!
P.s the sale ends on 2nd October Australia time.
Hi.Great theme. I imported the Newspaper demo. I want to stop the subscribe. I disabled timed popup and header subscribe is off by default but it;s still appearing. I would also like to kmow how to edit the existing popup for when i;m ready to use it. Thank you
Hey Lambency,
Thanks for choosing Zeen and for the kind words.
For theme support please open a ticket at http://codetipi.ticksy.com and someone from the support team will happily give you a hand.
Codetipi
Hi! Love the theme and have used it for years. Quick question about the video feature. When a video is viewed on your website, Youtube for example, is that counted as an actual view on Youtube? Or is this only viewed on your website?
Also, is it possible to have a TikTok video as a cover video like you can do with Youtube? Or is it only something you can embed in a post?
My support has expired, but I would really appreciate it if you could let me know so I can adjust my site accordingly. Thanks for your time and such an amazing theme!
Hey Bbrunette87,
Love that you love it 
Yeah, if a YouTube video is played it’ll count as a visit, no matter where (on YouTube, on site in an embed, etc).
For the cover video, where do you mean exactly? It should be possible to use any video, if it’s not youtube/vimeo then you may just need to use the correct embed code.
Hope this helps.
Codetipi
That’s great to know, thank you! I have tried using the embed code TikTok gives you and the direct link to the video and neither have worked. I would love to have a TikTok video as the cover, but I have tried everything.
Ah I’m not 100% about this one, I don’t know if WordPress allows for TikTok videos to be used as a background video – YouTube and Vimeo have explicit options in their APIs to make this possible.
Hi, i think to find a little bug. It’s not available the “Rounded” design in the tipi build button block. For example in the call to action it’s possible selected to have the rounded design button. Is it possible add all feature in the button block? Thanks – My website: gerardopandolfi.com
Hey Gerardo,
Ah you’re right, this will be re-added in an upcoming update.
Codetipi
One is that with one of my categories (art & design) that I have as a menu item the posts appear randomly/strangely even though I have them all set to be “latest”. Al the others are absolutely fine. I’ve looked & looked to see where & why this may be happening but can’t solve it. Also I have all the categories set to have numbered pages at the bottom and that same problem category is infinite scroll and is doesn’t contain all the posts in that category.
Also with the category pages could you navigate me to where I can change the type/headlines on them. I foiund it once but can’t seem to find it again.
The other problem I have is that the wordpress editor has stopped working with the theme (I think). I mean it did look a lot like the actual posts (typefaces/spacing etc.) but today it suddenly changed. I’ve been turning plugins on and off to see if that was the problem but nothing. I also updated the Zeen theme and Jetpacked the site back to when it was working fine but nothing.
Wordpress (of course) said it both things would be a problem with the parent theme so I’m contacting you.
Hi Billy,
I had a look and see you opened a ticket about this in the support system already. You received a helpful response 23 hours ago already too, hope it helps.
Codetipi
Hi, i want suggest a new update because not found how to add a “Promo” label to a nav menu item. It’s more import if you have a shop. I have try to use the css with this tutorial (https://wpdevdesign.com/how-to-add-a-new-label-to-a-nav-menu-item-in-wordpress) but nothing happen. My website: gerardopandolfi.com
Thanks to take note.
Fixed.
Happy to hear it’s all good 
Zeen ajax login works with Nextend Social Login?
Hi CDBoyer,
Hasn’t been tested, but the Login with Ajax plugin uses the standard WordPress form, so if that social login injects itself in there, it should be fine.
Codetipi
Hello, I opened a ticket 5 days ago, #2874179 may I have your attention eventually? Thanks.
Hey Joedamergo,
I had a look and see you received a helpful response already 
Codetipi
Hi, is it possible it’s not available the Undo demo to import? I have created a new page but not found the “undo” to import the layout. Thanks
Hey Gerardo,
It should be there! Are you referring to the Undo homepage? If so, are you using the very latest theme update?
Codetipi
Hi there, I am setting up your theme for my website, I just noted that the woocommerce thankyou page does not reflects the calls to add_filter( ‘woocommerce_thankyou_order_received_text’, ‘thank_you_msg’, 20, 2 ); and add_filter( ‘woocommerce_endpoint_order-received_title’, ‘thank_you_title’ ); It just present a basic table with the name of the article just bought. Also, if the customer buys an electronic product there is no link to download in the thankyou page.
Hey Joe,
Just repeating what I said in your other comment – I see you opened a ticket in the support system about this and you received a helpful response already too. Hope it helps!
Codetipi
For the life of me, I can’t figure out how you get the Elle logo to shrink in size after scrolling. I just spent the last three hours testing every possible button and logo variance to try and do it without bothering you. I am using the Elle pre-built site and I really like how the demo version’s logo shrinks with the scroll. Please help. I just can’t get it to work on mine. Many thanks!
Ok, I figured it out by adding a logo in the Main Menu area, but that logo is always left justified. How do I get it centered like you have it?
Nevermind. Found it. 
Happy to hear it’s all good now 
Thank you for the latest update!
You’re welcome, happy you like it 
Icons not showing, deactivated all plugins but no luck.
Godaddy cdn issue.
Happy it’s all good now 
Hi, Is it possible to add a badge (example recommended by XXX) on the highlighted image (or other) ? Thanks
Hey Zast,
Apologies for the slow response, but do you mean to add a credit line (caption) to an image? If so, yeah, if you give an image a caption using the WordPress caption option, it’ll appear with the image.
Hope this helps.
Codetipi
hi codetipi,
This is Angger from https://www.limone.id/ we’ve been using zeen for 2 years already and we’re very satisfied with this theme performance and also support. with a bit of tweak we can reach a really high web dev performance reaching 98 and all perfect core web vital score with our site. The theme also very SEO friendly where we as of today we have 25.000 keyword indexed and have 140.000 monthly traffic. Finally we would be grateful to have our site as one of zeen happy customers if you allowed.
Thank you very much and keep up the amazing job Angger
Hi Angger,
That’s so lovely to hear, really happy you’ve loving Zeen and getting amazing performance with it 
The site looks very clean too, amazing job with it!
Wish you all the best of luck with it!
Codetipi
Hi! I’m trying to purchase Zeen and its giving me an error. My business partner tried as well and it’s giving her an error as well. Is there something going on with the checkout for this product? Thanks!
Hi Madeby943,
Thanks for the interest in Zeen – and I’m sorry to hear you had an issue. Where exactly does the error occur?
The checkout is 100% controlled by Themeforest (this marketplace), but it should all be working fine.
Please let me know if you’re still having issues and I can contact Themeforest staff so they can investigate.
Codetipi
We got it to work, the site must have been down. Thank you!
Happy to hear it’s all good now 
hi. how do i turn off add to whislist. thanks
I sorted it . thanks
Hey Taiger,
Happy to hear it’s all good 
Codetipi
Hello,
Pictures did not import on the demo. How come?
Hi Sergiorrz,
Photos from the demos are copyright of the photographers and are not licensed for re-distribution, so they can’t be included for legal reasons. However, you can install a free Unsplash plugin to quickly set random images to your dummy posts if you just want to play around with dummy content.
Codetipi
HI, videos from video blog are missing SUDDENLY, pls what is happening. My support is expired and i cannot add a ticjet
JUST PLS tell me if is a problem that have it other users or it just me the video url is ok, just the video not showing in the top of the blog, where the feuture image is , is a gray background PLS someone to respond
i get this
The service worker navigation preload request was cancelled before ‘preloadResponse’ settled. If you intend to use ‘preloadResponse’, use waitUntil() or respondWith() to wait for the promise to settle.
is something with YOUTUBE? Thnaks!
Hi again Xrisxal,
You know the drill 
Codetipi
Hi, please check the different WooCommerce gallery options in mobile. Some are broken: https://demos.codetipi.com/zeen-undo/product/feel-yoga-mat-cork/
Hi Codings,
Thanks for reporting this, this was fixed in the latest theme update. Hope it helps 
Codetipi
Noticed that. Thank you, also happy to help 
Thanks again.