12679 comments found.
hi can you login/register modal popup just like elessi theme
Hello,
Currently, we don’t have a modal popup for the my account form. But our off-canvas sidebar is more user-friendly and better for user experience than the popup.
Kind Regards
Hi your latest update have an issue, that product description not showing (its basically hiding) short description showing fine only issue with full description. please update ASAP
Hi,
Could you please send us a link to your website where we can see this issue?
Kind Regards
Hello
we talked before for category description read more tag? When will you add this functionality ? We will buy 3 times this template. We are waiting for this uptade.
Hello,
We are going to release our new update next month that will include this option.
Kind Regards
do you provide custom design requests ?
Hello,
Sorry, but we are not available for custom work at the moment.
Kind Regards
Hi,
for a multisite subfolder installation, do I need licenses for each subfolder or is just one license enough for the domain?
Thanks!
Hello,
If all these websites are a part of one project then you can use a single regular license for them.
Kind Regards
Hi,
Thank you for your prompt answer.
For an online store. To section the brands into subfolders. maybe I can get a better link structure.
Yes, you can use one regular license for such website.
Hi,
Please, describe to us your problems in a bit more details. Attach some screenshots and provide us with a list of steps on how to reproduce them on your website.
Thank you in advance.
products with new label – https://prnt.sc/1tthvmy order by – https://prnt.sc/1tthx8z and there is no items to display, but we have a lot of items with new. They will appear automaticly with these options?
Please, send us your admin access so we can check why this functionality doesn’t work well for you.
where we can send?
You can use the contact form on our profile page.
Hi, I have some few questions before buying this theme.
1. Can i change all the colors like, header, footer, and other colors? 2. Will i get any shortcodes if i need any changes which are not included in the theme customization? 3. As i am a beginner i need good support. will i get it?
can i use it for multivendor marketplace like amazon or alibaba?
Hello,
Thank you for contacting us.
1. Of course, you can customize all theme colors via our Theme Settings panel.
2. Yes, we can provide you with simple CSS fixes if needed.
3. We will do our best to provide you with all the necessary help regarding our theme.
For the multivendor store, your will need to use an additional plugin like Dokan.
Kind Regards
Hey, I want to buy this theme but have some questions.
Can I set specific prices for each size and for each color? For instance S – 10$, M – 20$ and have it update automatically?
Hello,
Thank you for contacting us.
Of course, you can create a variable products with different variations and set different prices for each variation.
Kind Regards
Hi,
Found a problem that keeps occurring when trying to access the widget area, every time I access this area my IP gets blocked from the server.
All is up-to-date and using the latest versions of both the theme and WordPress.
This surely needs some immediate attention.
Kind regards
Hello,
Could you please check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand is it our theme issue or not?
Regards
Please add an option to let us enable Attribute Description popup.
So, when an attribute has their description field filled, in product page, clicking on that attribute opens a popup showing the description.
Take a look at this page: https://www.coolblue.nl/en/product/879388/acer-swift-3-sf316-51-51bs.html#product-specificationssee that blue info icon next to each attribute? Click on that to see what appears.
This is a huge help for customers to learn more about every part of the product.
Thanks
Hello,
Thank you for the feature request. We will consider this for our future updates.
Kind Regards
Please add Attributes Groups to the theme.
We have many attributes and products will have dozens of attributes, but they are in different groups/categories. The attributes group will be a huge help for categorizing them.
Take a look at this page and see how the attributes are grouped: https://www.coolblue.nl/en/product/879388/acer-swift-3-sf316-51-51bs.html#product-specificationsHello,
Product attributes are WooCommerce functionality and adding such additional functionality as groups should be done in the plugin, not in the theme.
Kind Regards
When we have many product attributes, we can re-order them as we want. But the “Weight” attribute is always on top.
Would you mind sharing a snippet to push that attribute after all other attributes?
Thanks
Hello,
It is hardcoded in the WooCommerce file ”/includes/wc-template-functions.php”. The function is called “wc_display_product_attributes”.
Kind Regards
Hi. Where is the demo page for Dokan plugins, WCFM?
Hello,
Thank you for contacting us.
Here is a link to our demo that has Dokan multi vendors plugin installed https://woodmart.xtemos.com/handmade/store-listing/
Kind Regards
Hi guys, how do i overwrite template-tags.php with my child theme?
SOLVED!.
Hello friends. Sorry for using this space for this question. Using the WP-Rocket plugin’s remove unused CSS feature, which despite being a beta feature, makes the site extremely fast, but causes problems in the appearance of the side mini-cart when enabled in the theme. I’ve tried everything to delete the resource’s CSS files but I think I’m doing it wrong or putting the wrong class. Could you tell me what class, ID or file name I should exclude so that I can solve this problem? Thanks a lot!
Hello,
Sorry, but we can’t help you with this matter. This option actually removes all the CSS that is not used on the page and you can’t exclude everything that still can be shown on the page manually. Or you can consult with WP Rocket plugin developers on this matter.
Kind Regards
Ok! Thank you so much!
Hello,
Is the Attribute Swatch option compatible with Variable Subscription Products?
Hello,
Yes, you can use our swatches for Variable Subscription products.
Kind Regards
Hi! Do you plan to add the categories tree in the filter fidget for your next update? It would be a good idea!
Hello,
Thank you for the feature request, we will consider it for future updates.
Kind Regards
Hi, I installed the theme and imported the demo. I also was able to change the images. But the home page looks broken https://www.technocratng.com. Please this is a live webiste. Kindly help!!!!
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
Hi,
I have an issue / bug with product that have attibute variation that is out of stock. And I cannot figure out why is not working ok.
I have 2 products that have variation attribute image & both have a variation that is out of stock The 2 products are similare but act differently I don’t know why
Case 1: Out of stock string appear and image is not grayed Case 2: Out of stock string does not appear and image is grayed
- Why the grayed image & out of stock string does not appear in all case ?
See images from my question to see the issues: https://xtemos.com/forums/topic/variable-product-out-of-stock-grayed-round-image/#post-309521Hello,
We can’t reproduce this problem in our development environment. That is why we need to see this problem live on your website. Please, send us a link to your website if possible.
Also, check how it works with the default theme to see if it happens with WoodMart only.
Kind Regards
I’m using your Swatch image script the one that come with your theme. The variable attribute is a color photo only no other variation (no size) only color image.
So Product A exist in Red, Blue and Green (green is out ofstock) (somethimes the green image is grayed and no out of stock message and sometimes the image is not grayed and the out of stock message appear.
Expected when a product variation is out of stock image to be grayed and message out of stock should appear.
Could you check your script what trigger for both grayed image and message…
Our script doesn’t have such business logic. It is handled by WooCommerce. The only thing our theme does is reflect this script from the standard dropdown to our custom swatches buttons.
The swatch button are the one that get grayed sometimes, so this is why I cannot test it with the default template.
My main product have swatch attribute for variation (these are photo).
Could you check in your script and tell me what is required to have the swatches attribute grayed…
I did more tests and I realized the following when the string appear the product swatch is selectable, when it is grayed swatch-disabled with no out of stock string the swatch is not selectable…
Anyway, we have to see this problem on your website live. WooCommerce has a script that makes the attribute great, not our theme.
Ok but WooCommerce does not come with variation image swatches so there something in your code that add the swatch-disabled class or not… Make the out of stock variation swatch selectable or not.
Yes, our code relies on WooCommerce events triggered by their script. In fact, if our custom swatch is grayed, then the WooCommerce option in the default dropdown is not available as well.
I’m investigate this since a month and I have no clue why 2 products that have the same settings display outofstock variation swatch different way.
here is a recap that may help you to figure out ….
Case 1: Out of stock string appear, image is not grayed and swatch is selectable. (so why it is selectable and not grayed) (I understand that if the image is selectable the outofstock string can appear in this case)
Case 2: Out of stock string does not appear, image is grayed and swatch is not selectable (I understand that if the image is not selectable the outofstock string cannot appear in this case)
As we already mentioned, we don’t see this problem on our side. Please, send us a link to your website and we will provide you with a fix asap if it is caused by our theme and not by the WooCommerce.
I will send you the link by email, what is your email address?
You can use the contact form on our profile page.
Hi, how an i import all demo included all images?
Hello,
As stated in our theme description, images from our demo are not included and are replaced with placeholders and blurred copies. Anyway, you will get an exact layout as on our demo ready to fill your website with your content and images.
Kind Regards
