5224 comments found.
I can confirm I’m getting the same alert from Google that deejayhighbee talked about regarding viewport not being set on mobile. I’m also getting these alerts regarding mobile usability: “Text too small to read – Clickable elements too close together.”
<meta name=”viewport” needs to be right below <head> or meta charset, the position right now is showing error on pagespeed insights and causing menu not to work on mobile when delay script is enabled on WP rocket
Hi, is it possible to change the background color of the auto theme? I want white background and black letters…
Hi @blogspot!
Thanks for your interest in Jannah.
Yes, all colors can be changed from the theme options page.
if you have any more questions please do not hesitate to contact us.
Thank you, we look forward to serving you!
Best Regards.
Hi, i have a problem with the display of the logo on the mobile version. If I activate the “Optimize CSS delivery” setting from “Performance” everything works correctly, from the moment i deactivate this setting the logo disappears from the homepage on the mobile version
Hi @spythebest!
Thanks for using Jannah.
It needs to be investigated on your website and that requires additional information from you, some of which may be private. so send us an email via our profile page and include your site URL with wp-admin access so our developers could investigate.
Best Regards.
hello, recently i discovered that the developer has install an illegal version to me so how can i migrate to legal one and purchase the theme (without losing my articles and theme configurations )
is it safe to just overwrite theme files
Hi @ahmeddat!
Thanks for your interest in Jannah.
Yes, just purchase the theme, remove all files from the Jannah folder on your website and upload the new files in the same folder.
if you have any more questions please do not hesitate to contact us.
Thank you, we look forward to serving you!
Best Regards.
Hello, Is that possible to assign a separate logo to show on mobile only. i,e. Logo for mobile and another logo for desktop Thanx
Hi @Netarow!
Thanks for using Jannah.
No, no option like that in Jannah
Because the Themeforest comments section is meant only for pre-sale questions and generalities, we are not able to provide support here. Please create a support ticket using the link below and our support team will gladly assist and guide you.
Click Here To Create An Account & Get Support
Thank you, we look forward to serving you!
Best Regards.
After the recent update for category archive pages “Pagination” is always Infinite Scroll mode even if it’s set to Numeric . Please check.
Sorry it’s not category archive , it’s tag archieve .
Hi @banglaquiz!
Thanks for using Jannah.
Go to the theme options page > Archives Settings > Tag Page Settings and set the “Pagination” option to Numeric
If you have any further questions or need assistance please create a support ticket using the link below and our support team will gladly assist and guide you
Click Here To Create An Account & Get Support
Thank you, we look forward to serving you!
Best Regards.
But it’s still autoloading in category archieve . Here is link
https://www.banglaquiz.in/category/all-notes/This problem is faced after the latest update.
Hi @banglaquiz!
Thanks for using Jannah.
It needs to be investigated on your website and that requires additional information from you, some of which may be private. so send us an email via our profile page and include your site URL with wp-admin access so our developers could investigate.
Best Regards.
Hi. Presale question. Can users submit or share content? Thanks
Hi @DavidSPN!
Thanks for your interest in Jannah.
There is no a built-in option to do that, you need to use a plugin.
if you have any more questions please do not hesitate to contact us.
Thank you, we look forward to serving you!
Best Regards.
I have redirected my homepage to example.com/home now the search doesn’t work anymore. anytime i perform a search, it takes me back to the homepage example.com/home. How do i get the search to work with the redirect I have set up or how do i have example.com/home as homepage without a redirect?
Hi @emmanuelsonkay!
Thanks for using Jannah.
By default WordPress uses the homepage “index.php” file to run search, For questions on basic WordPress installation/usage, – please try the WordPress Codex, WordPress official support forum or Google as theme errors/issues get top priority.
If you have any further questions or need assistance please create a support ticket using the link below and our support team will gladly assist and guide you
Click Here To Create An Account & Get Support
Thank you, we look forward to serving you!
Best Regards.
hi, i have bought your theme but i have a problem: normaly on homepage on thumbnail of the posts you can see the category of the post but now i dont know what i have done, its not showing the category. how i can activate it again.
Hi @Web_cms!
Thanks for using Jannah.
Because the Themeforest comments section is meant only for pre-sale questions and generalities, we are not able to provide support here. Please create a support ticket using the link below and our support team will gladly assist and guide you.
Click Here To Create An Account & Get Support
Thank you, we look forward to serving you!
Best Regards.
Do you provide Taqyeem plugin free with Jannah or Separate buying required???
Hi @saqibengronian!
Thanks for your interest in Jannah.
Yes, it comes free with Jannah, no need to repurchase it.
if you have any more questions please do not hesitate to contact us.
Thank you, we look forward to serving you!
Best Regards.
I have a plan to purchase some Gutencon WordPress plugin and your theme. Do you check that It will be compatible with your theme??? Or if it’s possible to send me a test copy of your theme so I will check compatibility. Thanks for your response and A++ for such a nice theme.
Hello it’s possible add widget or shownig weather to menu bar mobil thanks
Hi @rahovecnews!
Thanks for using Jannah.
Currently, there is no option like that in Jannah and we’re not working on that at the moment but you can add it as a feature request in our ideas repository: http://tielabs.com/members/submit-your-idea/
Best Regards.
I just updated the theme now. The mobile header is set to fix but it is not taking the fixed effect.
Hi, please post 5.4.9 revision note when you have the time, so we can pick the time to upgrade when there is lesser traffic if its not urgent.
Hi @acerath!
Thanks for using Jannah.
Added, you can also check the detailed changelog here https://tielabs.com/changelogs/?id=19659555
If you have any further questions or need assistance please create a support ticket using the link below and our support team will gladly assist and guide you
Click Here To Create An Account & Get Support
Thank you, we look forward to serving you!
Best Regards.
is it possible to have audio library + video library to share recorded lectures ? and maybe download section for .pdf or .doc files ?
Hi @shimabaghdad!
Thanks for your interest in Jannah.
No option like that in the theme, you need to use a plugin to do that.
if you have any more questions please do not hesitate to contact us.
Thank you, we look forward to serving you!
Best Regards.
hi can I upload my own video and use this playlist or it is just youtube list? and you have in the show (audio self-hosted) can I put all the holy quran .mp3 in a playlist with this ? If not do you know any compatible widget that can be installed and used without problem ?
Hi @shimabaghdad!
Thanks for your interest in Jannah.
The built-in videos playlist only supports Youtube and Vimeo videos.
if you have any more questions please do not hesitate to contact us.
Thank you, we look forward to serving you!
Best Regards.
hi, is the username and password the same for users in the forum and in the WordPress or they need to register twice ?
Hi @shimabaghdad!
Thanks for your interest in Jannah.
The same account.
if you have any more questions please do not hesitate to contact us.
Thank you, we look forward to serving you!
Best Regards.
Hi team, the recent update has an issue with admin dashboard language. I’m using English for admin dashboard, so it usually reads from left to right, while my website is RTL on the frontend.
After the latest update, the admin dashboard reads from right to left, while I’ve selected “English” in my user preferences.
Can you please push an urgent update to fix this?
Hi!
Thanks for using Jannah.
We just have released version 5.4.9 to fix this issue, please upgrade your site.
Best Regards.
[18-Sep-2021 06:44:44 UTC] PHP Fatal error: Uncaught Error: Class ‘mp_timetable\plugin_core\classes\Controller’ not found in /home/tielabs/public_html/jnh/wp-content/plugins/mp-timetable/classes/controllers/class-controller-popup.php:12 Stack trace: #0 {main} thrown in /home/tielabs/public_html/jnh/wp-content/plugins/mp-timetable/classes/controllers/class-controller-popup.php on line 12 [27-Sep-2021 01:55:14 UTC] PHP Fatal error: Uncaught Error: Class ‘mp_timetable\plugin_core\classes\Module’ not found in /home/tielabs/public_html/jnh/wp-content/plugins/mp-timetable/classes/modules/class-taxonomy.php:8 Stack trace: #0 {main} thrown in /home/tielabs/public_html/jnh/wp-content/plugins/mp-timetable/classes/modules/class-taxonomy.php on line 8
ERROR IN DEMO FOUND ON HEALTH DEMO
Hi @pantheraresearchcentre!
Thanks for using Jannah.
Thanks for letting us know about this issue, it was caused by the mp-timetable plugin, we have updated the plugin to the latest version and the issue has been fixed.
If you have any further questions or need assistance please create a support ticket using the link below and our support team will gladly assist and guide you
Click Here To Create An Account & Get Support
Thank you, we look forward to serving you!
Best Regards.
Hi , My Home page is set to “Your latest posts”.
Instead of Latest post how can I show last updated post ?
Hi @banglaquiz!
Thanks for using Jannah.
WordPress doesn’t support that, You can do that by using the TieLabs page builder, check this article for more info https://jannah.helpscoutdocs.com/article/62-page-builder
If you have any further questions or need assistance please create a support ticket using the link below and our support team will gladly assist and guide you
Click Here To Create An Account & Get Support
Thank you, we look forward to serving you!
Best Regards.
I’ve been loving Jannah for years now. It’s a solid and beautiful theme. I have upgraded to the latest version but can’t find out how to turn on the “rounded corners” feature for blocks. How do I turn it on?
Hi @frederickvan!
Thanks for using Jannah.
You can enable it from the theme options page > Blocks Settings.
If you have any further questions or need assistance please create a support ticket using the link below and our support team will gladly assist and guide you
Click Here To Create An Account & Get Support
Thank you, we look forward to serving you!
Best Regards.
Found it. Thank you!
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