21577 comments found.
I just made an update then my Slider Revolution went blank on the homepage, and I am using the https://the7.io/product/ theme format. Please, I need urgent help!
Hi!
Please note that we can provide support only via our online help-desk: https://support.dream-theme.com (here, in the comments, we can only answer some general and pre-purchase questions). Submit a ticket there, and we will get back to you ASAP.
Thanks!
Hi!
Please, submit a request via our online help-desk https://support.dream-theme.com – our guys will get back to you ASAP and consult you about it.
Thanks!
The Plugin “The7 LayerSlider WP” needs an upgrade (6.10.2 -> 6.11.9). Type: Plugin Upgrade
Thank you so much
Hello
https://www.wpbeginner.com/wp-content/uploads/2013/01/menudescriptions.jpgI want to put text below the menu. Is it possible?
Hi!
Please, submit a request via our online help-desk https://support.dream-theme.com – our guys will get back to you ASAP and consult you about it.
Thanks!
Is it GPL ?
Hi
Nope. Absolute majority of themes on ThemeForest are licensed under split license: only .php-files are GPL and everything else is proprietary license.
https://themeforest.net/licenses/standard
I can’t install THE7 theme, it says that the link is expired. Note: I bought it and I don’t have it installed in website, anywhere, so how can I use it?
Hi!
Please, submit a request via our online help-desk https://support.dream-theme.com – we’ll get back to you ASAP and take a look what is wrong.
Thanks!
Sent, Title: I can’t install the theme I bought – Expired link error. If possible I would like to use it today, I have a service to do deliver.
I own many copies of your theme, every single one of them will not update the “The 7 WPBakery Page Builder” – i get this error – “An error occurred while updating The7 WPBakery Page Builder: To receive automatic updates license activation is required. Please visit Settings to activate your WPBakery Page Builder. Got WPBakery Page Builder in theme?”
It is every single site that i have your theme for.. How can i get this updated?
Hi!
Could you please refer to https://help.market.envato.com/hc/en-us/articles/213762463-Bundled-Plugins – you don’t need to register the plugins. Plugin updates are available under The7 -> Plugins.
HI, I just bought the theme, I am trying to activate the theme, but the code i found in the7-responsive-multipurpose-wordpress-theme-license .txt doesn’t work Thank
Hi!
Please, submit a request via our online help-desk https://support.dream-theme.com – our guys will get back to you ASAP and assist with it.
Thanks!
HI, sorry, but the theme license code is not correct and for me it’s impossible open a ticket.
Best regards
Could you please write me via private messages and send me your Item Purchase Code – I will check what is wrong.
I sent you a message
Hello
In this demo https://the7.io/elementor-minimal-creative-light/ in menu is submenu in PROJECTSI have more main-level-itmes with submenu
But always one submenu is openned
How to open at the same time more main-level-items – to be able to see all openned submenus?
Best Regards
Larido
Hi!
Please note that we can provide support only via our online help-desk: https://support.dream-theme.com (here, in the comments, we can only answer some general and pre-purchase questions). Submit a ticket there, and we will get back to you ASAP.
Thanks!
It’s possible to use this head with elementor? https://the7.io/g-business/about-us/company/
Hi! Yes, you can import only “Theme Options” checkbox to your Elementor website.
Question: when a person buys an item does the template offer the opportunity to have an account to buy more items at a later date without registering?
Hi! You can buy as many theme copies as you want. You can also buy them in advance, and register a purchase code later whenever you start building a new site. Finally, we are always glad to assist at our Support Portal, regardless of your support period https://www.support.dream-theme.com/6-month-support-really/ 
Great theme. Is there any way to add a custom icon to the icon with text module?
Hi!
Please, submit a request via our online help-desk https://support.dream-theme.com – our guys will get back to you ASAP and assist with it.
Thanks!
Hello, I have an issue while importing existing theme, tried with the hotel and I get this kind of message where there are supposed to be galleries : [mphb_rooms posts_per_page= »3″ excerpt= »false » details= »false » class= »home-rooms-list » gallery= »false » book_button= »false » ids= »626,616,372″]
Am I doing something wrong? No calls are made to the galleries
Hi!
Please, submit a request via our online help-desk https://support.dream-theme.com – our guys will get back to you ASAP and assist with it.
Thanks!
Translate “view details” on search result page and also “search” at the search window / field – I can´t find it with Loco Translate at the theme, wordpress or the theme plugins?
Hi!
Please, submit a request via our online help-desk https://support.dream-theme.com – our guys will get back to you ASAP and assist with it.
Thanks!
Hi, Does this theme supports any of the membership plugins? and which? specially for memberpress / paid membership pro/ any other? how test this theme on envato host?
Hi! As far as we know, our buyers use Groups plugin. I think it should meet your needs.
ok will check thanks
Hope you will enjoy the theme
When i download the last version, it is the dt-the7_v.9.16.0.zip. But i see that there is a newer one, but i can download it ?
Hello!
The update is available via WP-admin > Dashboard > Update.
Version on ThemeForest lags one version behind because of piracy concerns.
Thank you for understanding.
Thanks. I make website for my clienst always on a domain of my own. But when i register the theme, it is on my domain. If it is finished i will transfer the website to there own domain. I can i re-register the theme to there own domain? Because i can regsiter the thema now.
Hi! Yes, you can read about registration of a dev copy of a website here https://support.dream-theme.com/knowledgebase/theme-remotely-de-registered/
Thanks, but is now to late…. is there a other way to get the theme re-register?
You can remove the license from the dev site (when it is ready), and register it at the live one.
Hi.A pre-sale question. I would like to know if the theme is fully compatible with Elementor? Also, one of the main plugins to be used is either ‘Fancy Product Designer’ or ‘Zakeke Product Designer’. I would like to know whether the theme is compatible with either of the plugins and if there are known issues with either of them?
Hello! Yes, the theme is completely compatible with Elementor https://the7.io/?term=elementor%2F#!/demos
I am afraid we have no info regarding these plugins. But you can customize single Product page by means of the theme and Elementor https://the7.io/elementor-shop/product/product033/
For some reason the category archive pages are blank and I have no idea why. The tag archive works fine however.
nvm, it turned out to be a plugin setting. 
Glad to hear you have resolved the issue!
“The7 LayerSlider WP: Update package not available.” is the message I keep encountering lately- other plugins similar problem was resolved only by deactivating and activating back but not on this one.
Hi Is there any way to exclude out of stock products in product grids or carousels?
Hi!
Please note that we can provide support only via our online help-desk: https://support.dream-theme.com (here, in the comments, we can only answer some general and pre-purchase questions). Submit a ticket there, and we will get back to you ASAP.
Thanks!
actually mine is also pre-purchase question
Hi! There is an appropriate setting in WooCommerce itself, it does not depend on a theme And yes, this setting is applicable to The7 products grid.
