4042 comments found.
hello “I like this topic! My question is: in the thumbnail of the demo” SOLEDAD MAGAZINE “an advertising banner is displayed in the header, but when you open the link the demo does not display that banner in the header, which version is true? Can you include a banner in that upper header demo ?? https://soledad.pencidesign.net/soledad-magazine/
Link to thumbnails: https://preview.themeforest.net/item/soledad-multiconcept-blogmagazine-wp-theme/full_screen_preview/12945398?_ga=2.208884626.1031103501.1634080611-638444030.1633970659
Hi,
Thank you for being interested in our theme.
Yes, you can include a banner in the header and set any link for it 
So it can go anywhere you want when readers click on it.
Best Regards,
PenciDesign
Hi, On pet clinic demo, logo is not visible on mobile. Is there anyway to set up that?
Hi,
Thank you for purchasing our theme.
Since you’ve purchased the theme, so please create a new ticket on our support forum or send us an email via our contact form ( if you can’t create a new ticket ) and our support team will check it to help you there. Sorry because we don’t provide support for customers via comment here. The comment here just uses for pre-sale questions. Hope you can understand because we don’t have any support staff/developer working on the comment here.
Best Regards,
PenciDesign
Version 8.0.1 cannot import demo data. I tried for the General Shop.
Hi,
Thank you for purchasing our theme.
Since you’ve purchased the theme, so please create a new ticket on our support forum or send us an email via our contact form ( if you can’t create a new ticket ) and our support team will check it to help you there. Sorry because we don’t provide support for customers via comment here. The comment here just uses for pre-sale questions. Hope you can understand because we don’t have any support staff/developer working on the comment here.
Best Regards,
PenciDesign
I want to change my domain license can i change it? Thanks in advance
Hi,
Thank you for purchasing our theme.
Yes, you can change it by go to Dashboard > Soledad > Theme License > click on “Revoke License” button. After that, you can use your purchase code to activate the theme on your new domain.
And in the next time, if you have questions, please create a new ticket on our support forum or send us an email via our contact form ( if you can’t create a new ticket ) and our support team will check it to help you there. Sorry because we don’t provide support for customers via comment here.
Best Regards,
PenciDesign
The thing is that i’ve unistalled my current domain license wordpress 
basic-fit.net
Hi,
If so, let create a new ticket or send us an email and we will happy to help.
Best Regards,
PenciDesign
I think i’ve sended but idk your email Thanks
Oh got it very fast thanks Penci Design Studio
Hi I am an SEO manager. I have bought 5 times for my customers so far This theme is the best in SEO and optimization But I have a suggestion: Add description for SEO in the blog category. This is a major flaw in the mold. Please run this. I suggest to all friends to buy this template. Its personal settings are very wide. You can easily change it to your favorite shape.
Hi,
Thank you for loving our theme so far.
Yes, I will tell with our developer about this and I think it can be added soon.
In the next time, if you have questions, please create a new ticket on our support forum or send us an email via our contact form ( if you can’t create a new ticket ) and our team will check it to help you. It’s better for us to manage the support and feature requests.
Best Regards,
PenciDesign
How many ad spaces does it have? Can i customize them e.g. make them bigger/smaller, add more?
Thank you in advance for your time.
Hi,
Thank you for being interested in our theme.
This theme supports multiple ads-spaces – it can be unlimited based on what you want to put it on. And based on the position you put the ads, you can make it bigger/smaller based on the ads dimesions.
Best Regards,
PenciDesign
I have one more question – the price you want for the license, it’s one time paid or it is per year or something like that?
Hi,
Thank you for interested in our theme.
Yes, it’s one time paid.
If you have another question, let me know
Best Regards,
PenciDesign
site: https://gour-med.de/ausgabenarchiv/
I have problem with the theme. The elements in the portfolio are arranged alphabetically. Using the DESC function. In the attached photo you can see how the elements in the system are arranged. They are misaligned when they are in DESC and are arranged correctly when they are in ASC. I need the DESC to be arranged correctly. In the picture you can see that he arranges the elements in the following sequence 1,2,3,6,4,5
Hi,
Thank you for purchasing our theme.
If you can’t create a new ticket, please send us an email via our contact form and our support team will check it to help you there. Sorry because we don’t provide support for customers via comment here. The comment here just uses for pre-sale questions. Hope you can understand because we don’t have any support staff/developer working on the comment here.
Best Regards,
PenciDesign
Custom fonts not loading on latest update. Any solutions?
Hi,
Strange, we didn’t do anything affect to the custom fonts on the latest update. Please create a new ticket on our support forum or send us an email via our contact form ( if you can’t create a new ticket ) and our support team will check it to help you there. Sorry because we don’t provide support for customers via comment here. The comment here just uses for pre-sale questions. Hope you can understand because we don’t have any support staff/developer working on the comment here.
Best Regards,
PenciDesign
problem with import demo General Magazine, please check again
Hi,
We didn’t see any problem when testing it on our-end. So, please create a new ticket on our support forum or send us an email via our contact form ( if you can’t create a new ticket ) and our support team will check it to help you there. Sorry because we don’t provide support for customers via comment here. The comment here just uses for pre-sale questions. Hope you can understand because we don’t have any support staff/developer working on the comment here.
Best Regards,
PenciDesign
Problem with last version of soledad theme 8.0.1 : when you update theme, woocommerce external products doesnt work. Its impossible to go on the affiliate website with product button. I had to rollback to previous version 7.9.6.
Hi,
This theme already support it. You can go to Customize > Woocommerce > Product Catalog > on “Product Item Style” and select “Default” to get the same style as before.
And since you’ve purchased the theme, so please create a new ticket on our support forum or send us an email via our contact form ( if you can’t create a new ticket ) and our support team will check it to help you there. Sorry because we don’t provide support for customers via comment here. The comment here just uses for pre-sale questions. Hope you can understand because we don’t have any support staff/developer working on the comment here.
Best Regards,
PenciDesign
Hello. I’m considering purchasing your theme, but I have a question regarding the sidebar. Essentially I like the design/look and feel of one demo but the sidebar design used in another demo. Is it possible to mix and match the two?
Hi,
Thank you for being interested in our theme.
Yes, of course, you can do that easily. Let me know if you have another question.
Best Regards,
PenciDesign
Does this theme have a “random” feature that will randomly generate posts in blocks on site each time the blog page is loaded. For example every-time I reload the page would the featured blog posts at the top of the main page change to randomly generated posts from my blog?
Hi,
Thank you for being interested in our theme.
Yes, of course, you can do that with our theme This theme already supports filter posts in different blocks by random.
Best Regards,
PenciDesign
Hello to all,
we are almost finished creating our new website, and we have an issue with category titles, as you can see in this example http://newopcmagazine.webvisionaries.gr/category/vivliohartopolio/ each post title contains 4 words, how can I change that to have for example 11 or 12 as our home page?
On each category, I use as layout Grid 2 Columns Posts and feature magazine layout Style-13 Grid 3 Columns, I have done these selections on each category, so how can I change the words of title on each category page, by using these selections?
I have tried to use your ticket system, but seems is an issue to verify my purchase code.
Thank you in advance!
Kind Regards
Hi,
Thank you for purchasing our theme.
If you can’t create a new ticket on our support forum, please send us an email via our contact form and our support team will check it to help you there. Sorry because we don’t provide support for customers via comment here. The comment here just uses for pre-sale questions. Hope you can understand because we don’t have any support staff/developer working on the comment here.
Best Regards,
PenciDesign
Starting yesterday I get this error when loading website: “Parse error: syntax error, unexpected ‘)’ in /home/mamamag/public_html/wp-content/themes/soledad/inc/js_composer/inc/product_param.php on line 133 There has been a critical error on this website. Please check your site admin email inbox for instructions.”
Website not working, admin not working. I user Wordpress recovery mode and saw that the Soledad Theme seems to not be installed, or it’s not showing as installed. Only child theme showing. I installed the last UPDATE you provided recently but got the same fatal error after installing it.
My hosting provider says it’s a theme error. Do you encountered this thing before. THANKS.
Hi,
Thank you for purchasing our theme.
Since you’ve purchased the theme, so please create a new ticket on our support forum or send us an email via our contact form ( if you can’t create a new ticket ) and our support team will check it to help you there. Sorry because we don’t provide support for customers via comment here. The comment here just uses for pre-sale questions. Hope you can understand because we don’t have any support staff/developer working on the comment here.
Best Regards,
PenciDesign
Hello, I have never needed help with the site and I have never asked you for help. But now one thing I wonder. When I added the recipe, I also pointed to the Youtube video link in the appropriate place, but I can not see where this video appears on a single post page or how to display this video.
Hi,
Thank you for purchasing our theme.
Since you’ve purchased the theme, so please create a new ticket on our support forum or send us an email via our contact form ( if you can’t create a new ticket ) and our support team will check it to help you there. Sorry because we don’t provide support for customers via comment here. The comment here just uses for pre-sale questions. Hope you can understand because we don’t have any support staff/developer working on the comment here.
Best Regards,
PenciDesign
Is it possible for the continue reading button to load the remainder of the post on the homepage instead of sending a user to the single post page?
Hi,
Thank you for being interested in our theme.
Unfortunately, currently, this theme doesn’t support this feature. We will consider adding this feature in future updates.
Best Regards,
PenciDesign
Hi, I sent you a message to be able to revoke a domain … I don’t know how to do it … thanks
Hi,
We’ve replied it. You don’t need to notify us here if you sent us an email or create a new ticket. We checking all tickets & emails every day.
Best Regards,
PenciDesign
thanks
is it compatible with WCBooking or Dokan pro ??
Hi,
Thank you for being interested in our theme.
We didn’t test our theme with those plugins. But, our theme works fine with most of all plugins. So I think there is no problem with this.
Best Regards,
PenciDesign
Hi! Is it possible to create Pages and add a Google Maps marker to them? Either creating the map in Google Maps or adding a marker type PIN with the map inside the page. For example, if I create Pages of different Travel Destinations and tourist attractions. Thank yopu!
Hi,
Thank you for being interested in our theme.
Yes, this theme supports the element “Google Maps” to help you can embed your destination with a marker on it.
Best Regards,
PenciDesign
Hi! I want to buy your theme, but I have two questions: 1. Is it possible to remove the sidebar from the post? (to have full width page post) 2. Is there an option for a photo gallery? (Such as a photo slider/carousel) Thanks! Olly
Hi,
Thank you for your interested in our theme.
Yes, you can easy to do all of that with our theme
Best Regards,
PenciDesign
