Hello,

Thank you for your feedback. It looks like a problem of the variation swatches plugin. At this time, our theme has just supported a new swatches plugin. Please try it instead of the old one.

We have tested this plugin and it is fully compatible with the theme.

Thank you

Hello,

Yes, you can check the Instagram feed on the demo v12:

Kind regards

Hello,

Thank you for your feedback. Actually, there is no option to disable the related products in this theme. We can confirm your CSS is correct. It seems a plugin on your website cause this issue. You can try this PHP code to remove it.

add_filter('woocommerce_product_related_posts_query', '__return_empty_array', 100);

Please open a ticket on the support site if you need more assistance.

Thank you

Hello,

Thank you for your feedback. It seems the product thumbnails are not generated completely. Please share your website address, so we can check it and assist you better.

Thank you

Thank you for the reply. Can you please share an email address so i can send the website address?

You can use the contact form on this page: https://themeforest.net/user/uixthemes#contact

Thank you

Hi,

Yes, you can try this CSS to show it on the homepage only.

.footer-instagram {
    display: none;
}

.home .footer-instagram {
    display: block;
}

Thank you

Hi, thank you for your reply, the solution, however, does not eliminate the loading of images from Instagram because the element remains in the DOM (even if it is hidden), my request concerns the possibility of choosing where to show the instagram-footer because the loading of the same penalizes the performance of the site.

Hello,

It requires to use custom PHP code. You need to use a child theme and put this code to the file functions.php:

add_action( 'after_setup_theme', function() {
    remove_action( 'sober_footer', 'sober_footer_instagram', 7 );

    if ( is_home() ) {
        add_action( 'sober_footer', 'sober_footer_instagram', 7 );
    }
}, 20 );

Please open a ticket on the support site if you need more assistance.

Thank you

Hello,

The theme has an option to display it on mobile devices. You can find it in the theme options section. Please open a ticket on the support site if you need more assistance.

Thank you

Hello,

Do you want to disable the “hover” effect? Please open a ticket on the support site and share your website address. Our supporters will check it and give the CSS code to disable it.

Thank you

Hello,

Thank you for your feedback. Yes, we’re having a plan to add more option for the checkout page with 2 columns layout. We will try to add it in a near update.

Thank you

Hello,

Short update: I changed the plugin, but that didn’t help for my problem. I can’t find setting options for the new plugin, too.

But I found where the problem comes from – flexwrap set to wrap.

and I've added this code and it fixes both alignment and size issue. tooltips were hidden and now they are showing again.

.woocommerce .tawcvs-swatches { flex-wrap: nowrap; }

I would just ask to tell me where exactly the options are, as I don’t find them in the customizer.

Thank you!

I found the options as you mentioned. So all issues resolved. Thank you!

You’re welcome

Hello,

Thank you for your feedback. We’ve checked this issue on our side, this plugin worked well. Firstly, please try to delete this plugin and reinstall it. If the problem still remain, please open a ticket on the support site and provide the admin login credentials. We need to check it from the backend to find the issue.

Thank you

Hello,

By default, WordPress always reduce the image quality by 20%. You can check this topic for more information and follow it to disable this images compression.

Please open a ticket on the support site and provide the admin login credentials too. Our supporters will check your website and give you move ideas to solve this problem.

Thank you

Hi Theme and Sober addon is on the latest version,

You may refer to https://cherryq.com.my/shop/

Great thanks!

Please try this CSS to fix it:

@media (max-width: 767px) {
    .woocommerce .shop-toolbar .filter-widgets .product-filter {
        float: none;
    }
}

Thank you

Thank you so much for your fast respond.

you can see a print screen here [ https://ibb.co/fMQZt8t ]

Hello,

Thank you for your feedback. Please open a ticket on the support site and share your website address. Our supporter will help you check this issue.

Thank you

Hello,

Unfortunately, this theme has no option to change the mobile header layout. You can change the header icon only.

Kind regards

is an update planned with this integration?

It’s really very useful as users view sites from mobile and almost all mobile sites now have menu, cart, search and whislist icons.

We totally agree with you. We have a plan to update the mobile version for this theme too. We’re trying to improve the mobile experience over updates. And the mobile header is an important part of it.

Hello,

please open a ticket on the support site and share the website address with admin login credentials. Our supporters will check it for you.

Thank you

Hello,

Yes, this theme works properly with the latest version of WP and WooCommerce.

Thank you.

Hey your logo looks like my logo >:C

Yes, we can see it They looks pretty similar.

Hello,

Please open a ticket on the support site and share the admin login credentials. Our supporters will help you check it.

Thank you

Hello,

Yes, this theme has an option for opening the shopping cart after you click on the “Add to cart” button. This is the option “Ajax open Cart Modal” in Customize > Shop > General.

thank you. Can you check your demo v12, something is wrong with the slider on your live preview? tnx

Thank you very much for your feedback. It is a cache-related issue. We’ve refreshed the cache and the slider is displayed properly now.

Hello,

Thank you for your question. This theme has a built-in filter widget. Unfortunately, it doesn’t support filtering by stock yet.

Kind regards