237 comments found.
Hello I’M Perches This Theme I Have a Share Screen Short PLz Check it And Resolve My Issues As Soon As Possible
https://prnt.sc/82Q6pUhSiRrwHi there,
Thanks for choosing our theme. For your issue, please contact our support team at https://wpopal.ticksy.com/ and attach your site info also, they will check and support you.
Thanks,
PLEASE FIX THIS immediately in a theme update: Warning: Declaration of Elementor\OSF_Elementor_Widget_Button::render_text() should be compatible with Elementor\Widget_Button::render_text(?Elementor\Widget_Base $instance = NULL) in /.../.../.../wp-content/plugins/ maisonco-core/inc/vendors/elementor/widgets/button.php on line 615
Hi! Thanks for informing us. Please update the plugin MaisonCo Core to version 3.2.8
Hi,
How to add popup with contact form to the button in header as shown in the demo?
Hi there,
Thanks for choosing our theme. For your issue, please contact our support team at https://wpopal.ticksy.com/ and attach your site info also, they will check and support you.
Thanks,
HELLO, CAN WE CUSTOMIZE WITH WPBakery Page Builder?
PLEASE!!! SAY YOU HAVE WPBakery Page Builder CUSTOMIZATION. I’M SICK WITH THIS THEME
Hi there,
The theme uses Elementor Page Builder. It’s not compatible with WPBakery page builder, so you can’t make customization with it.
Thanks,
Dear Opal_WP,
thanks for this template, I’ve purchased it.
I wanted to build the Home 1 demo, succeded, but one of the REV SLIDER template is missing from the zip file: the one which is next to BUILDING AMENITIES is not in maisonco-full/revsliders directory. There is a revsider template with the name “slider-amenities-2.zip”, but its content is the same as the other slider in the header.
So, in short: slider-amenities-2 Revoltuion Slider template is not in the purchased package.<
Could you send it somehow?
Thanks,
Peter
Hi there,
Thanks for choosing our theme. For your issue, please contact our support team at https://wpopal.ticksy.com/ and attach your site info also, they will check and support you.
Thanks,
Hello, do you have an HTML version of this theme available?
Hi there,
Thanks for contacting us. We don’t have a HTML version of this theme, just WordPress version and React template of the theme.
Thanks,
Hi there,
Thanks for choosing our theme. For your issue, please contact our support team at https://wpopal.ticksy.com/ and attach your site info also, they will check and help you.
Thanks,
Where is the setting for mobile menu? My mobile menu seems to be missing.
Hi there,
Thanks for choosing our theme. For your issue, please contact our support team at https://wpopal.ticksy.com/ and attach your site info also, they will check and help you.
Thanks,
Hi Team. We have purchased the theme, the 5th Section below the apartment plans is not working after importing and will required help in implementing it or to send us updated slider zip file. (HOME 2)
Hi there,
Thanks for choosing our theme. For your issue, please contact our support team at https://wpopal.ticksy.com/ and attach your site info also, they will check and help you.
Thanks,
Hi Team
I tried submitting a ticket on the link you said, once I put the Product category and then I verified the purchase, it takes my back to the same page without allowing me to submit the ticket.
Please try to login again and submit a ticket.
I have did multiple time, it’s not working..
Please contact to our email help@wpopal.com and send us your ticket account, we will check it. Thanks,
I have two questions: How I can edit opening hours on slider? How can I edit text on these buttons? https://skr.sh/sB5vdAShEuo Thanks in advance
Hi there,
Thanks for choosing MaisonCo.
1. Slider: Dashboard > Slider Revolution and edit the slide you are using
2. You can use the Loco Translate plugin to change texts.
Thank,
1. Not found anywhere 2. https://skr.sh/sBBGc9Mq61E?a Not found in loco translate, where can I edit those?
Hi there,
If so, please contact our support team at https://wpopal.ticksy.com/ and attach your site info also, they will check and help you.
Thanks,
Hi,
pre-purchase inquiry. After installing the demo, I need my site to be as a variant of HOME-1 immediately. Will it be so? Is there no need for additional work to set up the website as a variant of HOME-1 even with sample data, as you have in your demo? Thank you for answer
Hi there, thanks for contacting us.
When you finish importing a demo homepage, you can get the same as you see in our theme demo. Then you can customize it the way as you want.
Thanks,
...
Hi there,
Your support period has ended for a long time. You regret renewing it and now you blame us not to support you?
The site details you sent in the email can’t login. We’re willing to help. You update the theme with something else and then blamed the theme with issue.
Please continue on the email for help.
Thanks,
Hello, I am trying to update MaisonCo Core plugin, but its not updating, without any error, its just wont be updated, maybe you have to fix that
ok i send via email the issue details thank you
Hi Team
Where will be the form fields get captured in the theme?
Hi there,
Thanks for contacting us. What do you mean?
Hi, I’m using this MaisonCo theme, and i’m not able to load the demo sliders in slider revolution plugin instead of that i’m getting same slider for all home page and services pages. Need solution for this. And how to activate theme using purchase code to use slider revolution plugin premium features.
Hi there,
Thanks for choosing our theme. For your issue, please contact our support team at https://wpopal.ticksy.com/ and attach your site info also, they will check and help you.
Thanks,
Hi Team
Do we have an option of adding videos and 360 virtual tour here along with images in the Gallery section.
Hi there, thanks for contacting us. Yes, it’s possible.
Thanks,
On the current page we can see only the images, do you have any demo pages where we can see the videos and virtual tour?
Sorry we don’t have a demo with videos and virtual tour. Thanks,
Hi Support,
We went through your theme and would like to purchase the same. Before purchasing we have few doubts, can you please check the following points and provide clarity for each points.
1 – Is it possible to create a new homepage/inner page using the sections available within the theme? We can see 5 different home page variant right, can we use/pick mix of different section from each home varient and create a new home page? Or should we strict with the section that available from each home variant. https://demo2.wpopal.com/maisonco/ https://demo2.wpopal.com/maisonco/home-2/ https://demo2.wpopal.com/maisonco/home-3/ https://demo2.wpopal.com/maisonco/home-4/ https://demo2.wpopal.com/maisonco/home-5/2 – Are the sections order on a page easily rearrangeable? (drag and drop?)
3- Gallery section can we add video as well like youtube, MP4, embedded 360 degree video – https://demo2.wpopal.com/maisonco/gallery/
Can we get a backend demo dashboard so we can go through and understand the each page section?
Hi there, thanks for contacting us.
1. Yes, you can create a new homepage or edit the existing homepage/page layout using Elementor.
2. Yes, the theme supports Elementor – drag & drop page builder plugin.
3. Yes, you can use Elementor to add video to the page.
4. Sorry, we don’t provide backend demo.
Thanks,
Hi, I am planning to purchase this theme. Is there a trial period where I can try the theme for 15 days or something?
Hi, thanks for contacting us. The theme doesn’t have a trial period. Thanks,
Please all my menus just changed to vertical and i have tried everything and cannot find where to fix it. Even on mobile it shows like that, the responsive mobile menu does not show anymore
https://prnt.sc/1r1t3yfHi, so you can send your issue to our email help@wpopal.com. Thanks,
Hello Support, how do I change the font color for the schedule a visit pop up contact form. Reply ASAP
Hi there, from Dashboard, you navigate to Appearance >> Customize, there is a section for Colors, you can set up there. Thanks,
Hey, thanks. Working fine now.
Great to hear! Regards,
