23244 comments found.
Hello, I’ve got a question: I’m currently re-designing the main website on a sub-domain, and wanted to use the Popup menu as shown on Architecture & Interior Design Demo (similar to mobile icon). But I’ve encountered a problem – the Primary menu options are not linkable, when you click on it only shows sub-menu options, which are clickable, but with this menu I can’t get to the main category, on top of that: in menu options even if I set “show arrow” for submenu – it doesn’t seem to work either. Is there any solution for this? Thank You!
Hello, @katrin585,
We have to check and debug it on your site, please purchase the support extension and then take the complete backup of your site or clone your site as a test site and contact us via our support system with your site WP-Admin Login details so that we will check it for you on your site and help you out if possible.
Regards, P-THEMES.
it won’t let me activate the theme it says “Sorry, it could not connect to the Porto API server. Please try again later.” What is going on?
Hello, @infinityandbeyond,
You have to reset your purchase code and then reactivate the theme again, and it will solve your issue.
Please read our very latest announcement here: https://ptheme.zendesk.com/hc/en-us/articles/4404831432337-Announcement-for-Porto-WordPress-purchased-Clients-regarding-License-Reset-
Reset link: https://www.portotheme.com/support/reset-sites/
Regards, P-THEMES.
Hello! sir i want to change mini cart icon but i did’nt found this code https://postimg.cc/CBwHVkGv in my Theme Options >> Skin >> Custom CSS
please help me.
Best Regards!
Hello, @kashfulecommerce,
If you have the Cart Icon on your site by default as shown: https://postimg.cc/1nKBgJRh
Then before using any other Icon, you first have to remove this Icon, and it has been made using Custom CSS, You have to comment out the Custom CSS from Theme Options >> Skin >> Custom CSS as shown: https://postimg.cc/CBwHVkGv
And then you can use any Icon code from here or FontAwesome: https://www.portotheme.com/wordpress/porto/shortcodes/icons/
As shown: https://postlmg.cc/Z0M3w1Ms
And then paste that code under Porto >> Theme Options >> Header >> Mini Cart Icon as shown: https://postlmg.cc/2bJ6xfS4
It will work for you: https://postimg.cc/WhmNdZgm
This is how it works.
And also could you please purchase support extension to get further support? Your 6 months of support period is expired from 20/02/2020. According to Envato support policy, renewing support is required for further support.
Thanks for your understand.
Sir i don’t found this code in my ccs option sir ex- https://postimg.cc/qt7syxfP . would you please don’t mind please provide me this mini cart code.
Hello, @kashfulecommerce,
Please copy and paste the below-given CSS code to Porto >> Theme Options >> Skin >> Custom CSS and check back your site after removing the browser cache.
.porto-icon-bag-2:before {
content: "\f07a";
font-family: "Font Awesome 5 Free" !important;
font-weight: 900;
}
And also could you please purchase support extension to get further support? Your 6 months of support period is expired from 20/02/2020. According to Envato support policy, renewing support is required for further support.
Thanks for your understand.
Hi, I have install portotheme in 2 domains.In one domain,when you are in mobile view,and you hit menu icon there is a small delay for the menu to load. On the other domain there isn’t. Why is this? Its something that I asked a few days ago and you have said that is loading via ajax and is like that by default. But why this isn’t happening and for my 2 site?
Thanks
Hello, @goustas,
We are sorry for the inconvenience, we have reverted that change into our new update of the theme, so on-site you are facing the delay, you just have to update the theme and plugins and it will solve your issue.
Regards, P-THEMES.
I have updated and now is ok. Thank you very much!!!
You’re Most Welcome!!!
I am trying to add a title to the mobile menu anchor, however the child theme is not picking up the update in file inc/functions/layout.php
Hello, @ebizunivcode,
You have to create a custom function and add that function script under child-theme functions.php and it will work for you, you can check more about it in our theme documentation here: https://www.portotheme.com/wordpress/porto/documentation/porto-hooks-actions-and-filters/
Regards, P-THEMES.
This seems like a bit much for this. I am doing ADA compliance for a website using your theme. The mobile open and close anchors do not have a title. Is there any way you can just add this to your theme so that all who are buying this theme don’t have to worry about this issue for ADA compliance?
Hello, @ebizunivcode,
While we currently do not have that feature, I am forwarding this to our development department for considering adding it in the theme, but I am not giving you the guarantee for that because please note that a theme cannot satisfy all requirements as it may occur theme heaviness. Sometimes it may require your own customization. So if the development department finds it fit with the theme environment then surely they will look through it.
Thanks for your understanding.
Regards, P-THEMES.
What file can I update for the mobile close anchor?
What file can I update for the mobile close anchor?
Hello, @ebizunivcode,
If you only want to add the text beside the Mobile Menu Icon then you can achieve it using Custom CSS as well, please share the screenshot of your mobile Menu icon where you want to place the text and also share the URL of your site as well so that I’ll check and help you our with Custom CSS.
Regards, P-THEMES.
Its not text that I want to place. Links like this require a title in the anchor html for ADA compliance. I just also realized that I cannot tab through your themes navigation as dropdowns do not appear when tabbing through. Can you please just update these two things on your theme so that the theme can be ADA compliant for everyone who has purchased it? For the title all you have to do is add title=”mobile menu” or something like that to your .php file. But the issue with the main menu not being able to be navigated through with just keyboard is pretty bad. Can you please fix this?
Hello, @ebizunivcode,
Can you please contact us via our support system with your site WP Admin Login details so that our experts will check it for you on your site and help you out.
Regards, P-THEMES.
Hello,
Cannot access my support page.
You have an unverified email You can’t view requests because one of your email addresses has not been verified. Click here to verify your email
403 Forbidden Attempting a prohibited action when trying to reset the password.
Regards.
Hello, @carlcron,
Please try with proxy or change the computer and your internet and try again, because I have just tested from 5 different locations and the support system is working perfectly fine.
Regards, P-THEMES.
Hello,
Still an issue when trying to verify email – when we select and reset password we get 403 Forbidden Attempting a prohibited action
Still an issue today.
Could you just verify it for us or update it? It’s been 4 days already.
Hello, @carlcron,
Please share your theme purchase code PDF file with me via my email aizazawan55@gmail.com and with this comment URL as well so that I’ll check and reset the support account for you.
Regards, P-THEMES.
Hello,
My colleague sent an email with a response including this comment and the purchase code PDF.
Best regards.
Hello, @carlcron,
I have just checked and replied your email with new credentials, so please check your email reply now and reply to it accordingly.
Regards, P-THEMES.
Hi there, I’m struggling with the mobile friendly feature. Google is keep mentioning that its not mobile friendly and showing that the “text is too small to read”.
Hello, @vixsolutions,
I have just tested our demo site and it is working perfectly fine and mobile-friendly, you can check the result here: https://search.google.com/test/mobile-friendly/result?id=uIbQYtV9ji8RnAEQ5CEVyg
It means there is no such issue with our theme, it might be because of the third-party plugin or custom code. you have to check with deactivating all the third-party plugins and removing the customization.
Regards, P-THEMES.
I have checked but it is still showing as unfriendly.
Hello, @vixsolutions,
Please deactivate all the third party plugins and on site Customization as well and then contact us via our support system with your site WP Admin Login details so that we will check it for you.
Regards, P-THEMES.
Hi, excuse the trivial question, how can I add a banner in the default faq page?
Hello, @Thompson1977,
You can not put any content directly on any of the Archive page, you have to go to Porto >> Template Builder >> Blocks and create a block there and set banner under it, now you have to go to Pages and finds and edit the Archive FAQ page, scroll below, you will find view options and under view options you will find the field of content top, you have to paste that block slug name under that field and it will appear on the Archive FAQ page as well.
Regards, P-THEMES.
Hello, sorry but between the pages I don’t see archive faq, like for example I see Blog (articles page).
Hello, @Thompson1977,
You have to create a new page and named it as FAQ and set that page as FAQ Archive page from Porto >> Theme Options >> FAQ as showing in this screenshot: https://postimg.cc/Q9K1CYNT with this you can achieve what I wrote above.
Regards, P-THEMES.
There seems a bug somewhere in PHP code, that I recently come across, while Updating (Saving) a Product from the Product page
Initially, upon clicking Update on Product page, I receive below error. Hence, I first talk to Hosting support
https://prnt.sc/1x0dwbd
They immediately look into the error coming from and share the Error code and file too. (sharing below)
They suggested that it might be related to Porto Theme and some of its feature
Upon looking at the error code, I saw the term “Pre-Order”.
Hence, I recalled, that I enabled the feature from Theme options > Woocommerce > Pre-Order (Yes)
After enabling that, I first enabled the Pre-Order option from Product page as well, to check how it looks like), then I uncheck the Pre-Order option.
And after that when I click on Update button on same product page, it started throwing same error – https://prnt.sc/1x0dwbd
More details on this SShot. This may help you to replicate it further other than the error code-
https://prnt.sc/1x0o700
So, in order to temporary resolve this issue, I disabled Pre-Order feature from Theme options >> Woocommerce and set it NO
The moment I did that, the error Resolved. And did NOT throw any error thereafter. I treid same by Updating same product multiple times and changing variations, Saving them, and other changes. But it seems, thereafter Error goes away.
This shows, that there is definitely something wrong with the Pre-Order functionality in the Theme, that needs to be resolved. Or something related to that
Below is the code from public_html/wp-admin directory > error_log file. Started as below
[21-Oct-2021 22:30:04 UTC] PHP Fatal error: Uncaught TypeError: preg_match(): Argument #2 ($subject) must be of type string, array given in /home/vasangin/public_html/wp-includes/formatting.php:1586 Stack trace:.........
Rest, please check attached file for the Full Error code
Error log file –
https://drive.google.com/file/d/1O_nAsVo0_9WtVg4ekKDZj-CjzToawRKd/view?usp=sharing
Please suggest and resolve
Regards
Hello, @ShwetaHAG,
I have just tested it at my end with the vert latest version of the theme and plugins and do not able to replicate such issue, we have to debug it on your site, can you please take the complete backup of your site and contact us via our support system with your site WP Admin and CPanel Login details so that we will check it for you or you can share the duplicate site with the same issue as well.
Regards, P-THEMES.
Hello
Thank you for your respponse
The error log clearly indicates about the “Porto” as well as “Pre-Order”, including the steps in-between (steps of the line codes in the log file)
Also, I mentioned about the steps (that I took at my end), while the error appeared, specially in the attached SShot.
I am expecting, that you should be able to replicate with all those details.
And you can understand it much better way with the line numbers of Codes, given in the error log file.
Above all, the moment we Disable the Pre-Order feature, the error goes away, atleast didn’t appeared so far.
This shows, that there is definitely something wrong with the Pre-Order functionality in the Theme, that needs to be resolved. Or something related to that
Would highly appreciate, if you could please test again and thoroughly, by considering all these points and Line numbers of codes in the Error log.
Regards
Hello,
In addition to my previous message, I just managed to try to Create a Clear Video with Self-Explanatory details.
PS: This take really so much of time to Create the Video and Explain even the Tiny part, with each point, stepwise. I hope you can understand
This is what I explained in that Video-
1. First of all, I Enabled the Pre-Order feature from theme options > Woocommerce, and Set it to YES
2. Then, Text display
Now, after Enabling Pre-Order feature from Theme Options-
While Editing the Variable Product page, if we Simply Click on Variations Tab (from Product data). And then click on UPDATE button of the Same Product page, then it will Throw that error. Let me show, that
3. Video to explain point 2
4. Then text display – However, if we make changes anywhere else on the same Variable Product page (except going through Variations tab), then system do NOT throw such error.
Let me show that too.
5. Video of point 4
6. Then Text display – It will again throw same error if we again click on Variations tab
7. Video of point 6
8. Then Text display – And the moment we Disable Pre-Order feature from Theme Options > Woocommerce and Set to NO.
Then also, the problem do NOT appeared.
Even if we click on Variations tab and then Update the same Variable product.
Let me show that also.
9. Video of point 8
10. Text Display – PS: This error do NOT throws up, on Simple Product, even if the Pre-Order feature is Enabled.
Video Link – https://bit.ly/3C9opdcSame video with Google Drive link –
https://drive.google.com/file/d/1H1PLkkM0wuFQNrUoKyClxtMoWMCt10Yx/
Whichever you prefer.
I hope this is Now much clear representation. You should now easily be able to replicate and understand what I mean
Please resolve
Regards
Hello, @ShwetaHAG
Really thanks for your detailed video, I really appritiate your dedication, but I have tested with same steps on my test site and here is the result: https://streamable.com/2o5efj so the issue is only on your site and that might be because of the any other third party plugin confliction with that pre order option or some sort of custom code, so you have to debug it on your site with deactivating all the third party plugins and on site customization as well.
Regards, P-THEMES.
Thank you for your response and sharing the Video as well, Much appreciable.
To elaborate further-
a. I am Not using any 3rd party plugin. Just the ones that are coming through Porto Wizard setup
Infact removed few of the Non required ones too
https://prnt.sc/1x6c6l1
b. Not using any PHP or custom code. To clarify further, the site is simply on Default Demo Shop 21, simply testing (how things working) and few options
c. Using All latest Plugins version, including WPress, and Woo Versions
d. I am only using only 1 Page Builder, WP Bakery
Query:
1. I am using PHP Ver 8.0 Probably you might be using Older version and hence you are not getting this issue. Or could not replicate the same at your end. And due to the latest version (that I am using), this could be causing this issue.
Can you please test the same way on PHP V 8.0 also. And suggest on this also
https://prnt.sc/1x6c71b
2. It seems that you are probably using all 3 Page builders, At a Time, on your test site, or Development mode.
And Currently Visual Comp is active as a Builder on Product page
However, I am only using WP Bakery only (as shown in SShot and previous Video).
Could this also be the reason. Can you test the same on WP Bakery and with PHP 8.0
3. I am Using Child Theme under Porto. Under functions.php, it can be seen, there is NO code on our site
https://prnt.sc/1x6cyf2
PS: I am currently under Testing mode itself, Exploring features, options and getting Hands-On it. Obviously with Base Plugins and Code (NO use of additional or 3rd Party Plugins)
My site is completely As-it-is like Demo Shop 21 (after importing through Wizard) and it can be seen too. And from the URL also -
https://bit.ly/3Caawvy
Would highly appreciate, if you could please suggest and resolve this.
And if you could please try to replicate using PHP 8.0 and with WP Bakery Builder
Regards
In addition to one of my latest posted message, just previous to this one. (Please read that also – just above this one), I already shared the Error Code file earlier, which is displaying the Error code for Porto, as well as Pre-Order feature (including Line numbers in PHP flies)
Would appreciate if you could please check and resolve that according to the Error log file –
https://drive.google.com/file/d/1O_nAsVo0_9WtVg4ekKDZj-CjzToawRKd/view?usp=sharing
And that Fatal error is coming from the formatting.php file itself-
HP Fatal error: Uncaught TypeError: preg_match(): Argument #2 ($subject) must be of type string, array given in /home/vasangin/public_html/wp-includes/formatting.php:1586 Stack trace:
Regards
Hello, @ShwetaHAG
Really appreciate your debugging again, it seems to be the PHP version issue, please try to downgrade the PHP version to 7.4 and check back and if the issue will persist then please try to check it once with the default WP theme like Twenty Twenty one, and let me know the result…
Otherwise, please contact us via our support system with your site WP-Admin Login details so that we will check it for you on your site and help you out.
Regards, P-THEMES.
Hello
First of all, I would like to thank you for looking into my messages and the error log, that I shared
As per your suggestion, I tried by reverting back to PHP v 7.4 (from V 8.0), and YES, the Pre-Order function started working, atleast as of now.
The issue didn’t appeared again, so far.
Much thanks 
Few things –
1. I thought you suggested someone here on the comments section, that your theme is compatible with PHP v 8.0
Hence, I updated from 7.4 to 8.0 few days back from cPanel. Not realizing this may throw error, here and there.
Can you please confirm whether your theme is currently compatible with PHP 8.0. If so, can you please resolve this issue, that is appearing with Ver 8.0 for Pre-Order feature
If not compatible, then can you please make the theme compatible and make the updated version available soon.
2. You suggested with this message – “To check it once with the default WP theme like Twenty Twenty one, and let me know the result…”
If I switch to Default Twenty Twentyone, then how would I be able to Test this issue, as Pre-Order feature won’t be available then. And, I think, it cannot be replicated that way.
Please correct me, If I am wrong.
3, Will surely wait for the update on this (error of Pre-Order with PHP 8.0) as well as the Slider related issue that we discussed here-
https://themeforest.net/comments/27415451
Regards
Hello, @ShwetaHAG
1. Thanks for your debugging again, and thanks for your concern, I’ll forward this to our development department for testing it in deep and fixing it with the upcoming update of the theme, and except this PHP 8 is working fine with our theme.
2. Yeah sorry for that it was my mistyping, you are correct, it will not possible to test it with the default theme, so just leave it.
3. Have you updated the theme to the latest version? 6.2.1, I have some news that this issue has already been fixed with our latest theme update.
Regards, P-THEMES.
Hello
1. Thank you for looking into it and considering. Thanks for forwarding it to the concern team
I wish this will be resolved soon
2. No problem. I can understand.
It is always a good gesture to apologize. Very few Authors do that. Glad to know, that you accepted
3. So far, I have not updated to 6.2.1 (currently with 6.2.0).
Was bit wondering. As most of the times, site gets break with the launch of any Latest update. So normally waits for the comments and other users feedback for next few days after the release of update.
Will update after next few days for sure.
I wish the Slider issue had been resolved with that recent update
Regards
Hello, @ShwetaHAG
Yeah, the slider issue is solved with the latest update, and thanks for your appreciation.
Regards, P-THEMES.
Unfortunately Slider Issue is Not resolved. Slide images still disappearing.
I updated here
https://themeforest.net/comments/27440553/
Regards
Hello, @ShwetaHAG
Please check my reply on this: https://themeforest.net/comments/27441278
Regards, P-THEMES.
Hello,
1- How can I change the cart icon?
by theme, there is a field where I fill in the new code, example: “porto-icon-cart” but nothing happens.
I searched here in the questions and saw that they instructed a css code and verify the code:
/* Change Icon Cart -> https://fontawesome.com/v5.15/icons?d=gallery&p=2&q=cart See the unicode code on the website and change it on f217*/ #mini-cart .minicart-icon:before { content: ”\f217”; font-family: “FontAwesome” !important; }
I did that and it didn’t work either. What to do?
In fact, it looks like a painting stays in place, as if it couldn’t find the right icon.
Need to install some FontAwesome?
Thanks.
Hello, @elissoncosta,
If you have the Cart Icon on your site by default as shown: https://postimg.cc/1nKBgJRh
Then before using any other Icon, you first have to remove this Icon, and it has been made using Custom CSS, You have to comment out the Custom CSS from Theme Options >> Skin >> Custom CSS as shown: https://postimg.cc/CBwHVkGv
And then you can use any Icon code from here or FontAwesome: https://www.portotheme.com/wordpress/porto/shortcodes/icons/
As shown: https://postlmg.cc/Z0M3w1Ms
And then paste that code under Porto >> Theme Options >> Header >> Mini Cart Icon as shown: https://postlmg.cc/2bJ6xfS4
It will work for you: https://postimg.cc/WhmNdZgm
This is how it works.
And also could you please purchase support extension to get further support? Your 6 months of support period is expired from 31/05/2021. According to Envato support policy, renewing support is required for further support.
Thanks for your understand.
Hello,
I did that and it worked, but the icon was too small. Do I need to adjust the size via CSS or is it another way? https://imgur.com/J9QEazANote: I bought 2 new port licenses for 2 new clients of mine, if you are not going to answer here, I stopped asking about their account. (boottrainingbrasil.australia@gmail.com and lowbrazilmotors@gmail.com)
Thanks.
Hello, @elissoncosta,
You have to increase it using Custom CSS, your site is not working for me https://postimg.cc/tZtWq2Lb , please share your site working URL so that I’ll check and provide you with the Custom CSS fix for it.
Regards, P-THEMES.
Hello, I managed to adjust with the following command:
mini-cart .minicart-icon {font-size: 30px;}
Thanks.
Note: There was a lot of attempted invasion on my site, and I blocked access from other countries, as I only sell to Brazil.
mini-cart .minicart-icon {font-size: 30px;}
((#mini-cart .minicart-icon {font-size: 30px;}))
Hello, @elissoncosta,
Great!!!, then it means you have managed to sort it out now?
Regards, P-THEMES.
yes, everything worked out.
Thanks.
You’re Most Welcome!!
Hello
Pre-Sales
1. Is there any issue using the famous Yoast SEO plugin with your theme. Or it is easy to use it and compatible too.
2. Can we enable or configure the Catalog mode (Disable Add to Cart Button and Cart function), on just Few of the selected Products, while having the Cart Enabled for Rest all products.
And not just Disabling the Cart Globally on All products at once.
I have few more queries, will ask those later
Regards
Hello, @Tech_Nicky,
First of all, thanks for showing your interest in Porto WordPress
1. Our theme is fully compatible with the Yoast SEO plugin and you can use it with our theme easily.
2. No, this is not possible, if you use the Catalog Mode, then that is for the complete store, not for a few products only, this is not possible: https://postimg.cc/CRJmDgLt
Regards, P-THEMES.
can i add products with an excel file ?
Hello, @Zafit0,
First of all, thanks for showing your interest in Porto WordPress
Sorry to say that but there is no such option in our theme for import the products, so you can try with any third party plugins which better meets your requirements.
Regards, P-THEMES.
Hello,
I come across one small issue that appears in the Special Offer section of the Home page of our test site, that is using Demo Shop 21https://prnt.sc/1wyvdno
In this section, there is a Use of Porto Tabs, within the Demo itself. The product display correctly for “Best Sellers’ tabs (that is Porto Best Selling Products)
However, when we click on other Tabs , like – Audio Speakers, Camera, and others, then they don’t display any products.
https://prnt.sc/1wysbok
https://prnt.sc/1wyw9c5
We did nothing else, so far, except importing the Demo content.
Please replicate at your end suggest how to resolve this.
Probably something might be missing from the settings of the Element – Porto Product Category. Or some other.
It seems, as if the Demo Content is Not configure properly, or exactly the same way, as it is showing in the Example of your Demo shop 21
Test site URL: https://www.vasangini.com
PS: I have already tested after Purging or Clearing ALL Caches too.
Regards
Hello, @ShwetaHAG,
That is because we have used the Porto Product Category element under that tab, and if you edit the particular element you will find the Category ID set as 0, so you have to change it with the Category ID which has the products and it will work for you: https://pasteboard.co/V97ATuFtnKOM.png
Regards, P-THEMES.
Hello
Yes, it is showing as 0 and when I replaced that 0 with actual Category ID, that did worked
Awesome. Thanks
Regards
Sound’s Good!!!
hello , i get this msg today : “Your theme (Porto) contains outdated copies of some WooCommerce template files. These files may need updating to ensure they are compatible with the current version of WooCommerce. Suggestions to fix this: 1-Update your theme to the latest version. If no update is available contact your theme author asking about compatibility with the current WooCommerce version. 2-If you copied over a template file to change something, then you will need to copy the new version of the template and apply your changes again.”
what dos it mean!. im in last update for both woocommerce and porto .
Hello, @adrstars,
Please make sure that you are using the very latest version of the theme, and if yes then please check that you are using the Parent Theme not Child Theme. In our latest theme there is no template which is outdated.
Regards, P-THEMES.
Hi there,
pre-purchase questions here:
1.) About horizontal/vertical filters:
I prefer to put most filters above the product grids/lists on category pages (horizontal filters), in the form of drop-down filters, just as you show them on your demo pages. Sometimes there is a larger number of filters (depending on the number of features I want to highlight there), so I need two or even three lines with horizontal drop-down filters. Is this possible with your theme?
2.) I also need to define these filters individually for different product categories and features. I assume that I can do that with your theme?
3.) At the same time, I often need to put SOME filters (especially the more visual ones, likes colors with swatches or the price range) in the left sidebar. Is that possible with your theme (without workaround)? I have not found any example for a combo of vertical (sidebar) and horizontal filters in the demos.
Thanks a lot!
Hello, @RioArp2011,
First of all, thanks for showing your interest in Porto WordPress
1. When the number of filters increases, it automatically turn down to the second and then 3rd row like on my test site here: https://hubdatasolutions.com/pearl/porto/shop1/shop/ there is no specific setting for it.
2. Yeah you can, you have to create multiple sidebars from Appearance >> Sidebars and then those sidebars will appear under Appearance >> Widgets, you have to set the filters under those Widgets as per your requirements and then you have to go to Products >> Categories and edit every single Category and assign those sidebars from Category Options, it will work for you.
3. You can set the Price Filter Slider but color and image swatches are not possible.
Regards, P-THEMES.
Hi,
1.) I don’t see any horizontal filters on your test site (your link above), only that sorting drop-down menu. I was talking about horizontal filters like on this demo page (above the product grids, drop-down menus): https://www.portotheme.com/wordpress/porto/gutenberg-shop4/product-category/fashion/
Please read my question again and answer accordingly.
3.) On your test site there ARE color filters IN THE SIDEBAR with color swatches. That’s what I was talking about. It’s about having filters like these in the left sidebar AND combining them with horizontal filters as described under 1.)
Please read my question again and answer accordingly.
Thank you!
Hello, @RioArp2011,
1. I am sorry for the inconvenience, I reset my demo last night, I have set it again, please check it: https://hubdatasolutions.com/pearl/porto/shop1/shop/
2. No this is not possible, you can only put and use the filters which are present on our demo, for a more visual one, you have to try with any other third-party plugin which better meets your requirements.
Regards, P-THEMES.
Hi there,
I’m seeing the horizontal filters (with 2nd row) now – that’s exactly what I meant.
Obviously, you misunderstood my other question regarding combinations of horizontal filters and vertical filters in the sidebar, since there is such a combo on your test site.
I meant that I need to put some horizontal filters above the grid AND at the same time, some other filters (esp. visualized colors and price range plus maybe some others) in the sidebar. That’s exactly what you’ve got on your test site.
So, I assume that’s standard and easy to set up within your theme, right?
Thank you again!
Hello, @RioArp2011,
If you got point no 2 already on my test site, then yeah it is super easy to use and work with
Regards, P-THEMES.
Ok then, thanks for your pompt and friendly support!
You’re Most Welcome!!
Hello again,
I need to further clarify one point that is quite essential to many of our customers in terms of usability (and also SEO):
I have to be able to define horizontal filters very individually, depending on the specific products / categories and their features, i. e. not just standard features like color or size, but unlimited number of very specific ones that I can define myself, with individual values, for example: “sideboard width”—> x / y / z… cm or “type of door”—> a / b / c / d… “number of departments”—> 1, 2, 3, 4, 6, 8….
I hope that’s possible within your theme.
Thank you!
Hello, @RioArp2011,
(sideboard width, type of door, number of departments) you can create those options as attributes of the products and set the values and set those attributes to your products and after that, you can use the “Filter by Attribute” widget and Filter those attributes as per your requirements, this is the only possible option, otherwise, you have to try with any third party plugin which better meets your requirements.
Regards, P-THEMES.
That’s exactly what I need.
And the “Filter by Attribute” widget can be used for horizontal filters just like on your demo pages, right?
Thanks again!
Hello, @RioArp2011,
Yes, you can use the Filters in horizontal filters position as well.
Regards, P-THEMES.
Great!
You’re Most Welcome!!
Hello, I need to install this demo https://www.portotheme.com/wordpress/porto/classic-video/ but it is not available in the Demo Content section of the setup wizzard
Hello, @tunik,
Please make sure that you are using the very latest version of the theme, I have tested it at my end and the Demo is there: https://postimg.cc/tYHxtFFL if still after the update you will face the issue then please contact us via our support system with your site WP-Admin Login details so that we will check it for you and help you out.
Regards, P-THEMES.
Hi Team.
I’ve been using porto for many client sites – great stuff so far and great support.
I’ve come across a scenario where one of my clients wants to create a WordPress multi-site network (essentially to sell products in 4-5 different locations, and wants each of those locations to have their own products etc). The theme and display of every site would be 99% identical
So it would be something like. mainsite.com location1.mainsite.com location2.mainsite.com location3.mainsite
All of the sites in the same network we would like to look identical and preferebly i’d like to use porto theme for this network.
The question I have is – I know some developers allow 1 license to cover multi-site installations when the business being promoted is the same (which in this case it will be) – Would I have to purchase in this example 4 seperate porto licenses? Or would one license cover everything as long as the core domain is the same?
Looking forward to your response.
Kind Regards Sean
Hello, @4tcmedia,
I am sorry but 1 license is for 1 single URL only, it means if you will have 4 URLs’s no matter the sub-domains or multisite, you have to purchase 4 different licenses of the theme, this is how it works…
Regards, P-THEMES.
Hello, how do I download update of wp bakery and revslider? I changed my laptop, so I don’t have the previous link again.
Hello, @eshotope,
Please update the theme on your site and you will be able to update the plugins as well: https://themeforest.net/item/porto-responsive-wordpress-ecommerce-theme/9207399#item-description__change_logs
Regards, P-THEMES.
Updated: Agency One Page demo design
Please, how can I effect this update on my existing page without changing my previous contents such as images, text and others?
Hello, @dehincome,
First of all, thanks for showing your interest in Porto WordPress
Sorry to say that but this is not possible, you have to Import it on a new page or it will override your previous content.
Regards, P-THEMES.
Installed the theme. Imported the demo. The whole site is broken http://prnt.sc/1wvkgrw
Hello, @insp63,
I have just checked your site now and it is working perfectly fine at my end, please see this screenshot: https://pasteboard.co/FylxIWVY958j.png it must be the cache issue at your end nothing else.
Regards, P-THEMES.
I solved the problem. In the wordpress settings, http is set, and I logged in as https
Sound’s Good!!!, You are the best
