21577 comments found.
Just bought the 20th License of this fantastic theme.
Wow, we really appreciate it!
looks GREAT!
Thanks 
Are we get the full elementor pro elements with it?
Hi,
No.
But you do not need it, as The7 works fine with free alternatives like proelements.org.
I downloaded this theme but I can’t find the following plugins “The7 Element” “Slider Revolution”, among others. Are they not included?
Hello,
They ARE included. Make sure you have registered the theme under The7 > My The7 screen. Then you will be able to install plugins under The7 > Plugins interface.
Hi it’s possible use license on a development site and then on the production site?
Hi! Yes, sure! Could you please refer to the second paragraph here https://support.dream-theme.com/knowledgebase/theme-remotely-de-registered/
Hello is it possible to build a login page with social login extension? Thanks
Hello! If you mean customizing wp-admin login page – it should be possible, because it does not depend on a theme. Talking about a custom login page in the front-end, the theme has a shortcode for the login form. But the theme is not officially tested with social login plugins.
With WordPress 5.81 & Visual Composer… can NOT enable and use several page “Screen Options” such as “Content Area Options”, Fancy Title Options, Slideshow Options, etc etc… These options can not be enabled and not used! I’m using the most recent version of The7 & Visual Composer 6.7.0 …. I’m using PHP 7.4.
Hi! Could you please make sure you have enabled appropriate page title layout first https://guide.the7.io/wpb/user-guide/page-header/
“Content Area Options” is what I need the most… and in general I’m stating that many of the options can not be enabled.
Hi! Could you please refer to my comment above.
Hi!
Please, submit a request via our online help-desk https://support.dream-theme.com – our guys will get back to you ASAP and explain how to use it in more details.
Thanks!
Your technical support team promptly helped me with the issue. thank you!
Hi, the latest update download includes the version 9.16.0 and not the version 9.17.2. How can I download the latest?
Hello!
The update is available via WP-admin > Dashboard > Update.
Version on ThemeForest lags one version behind because of piracy concerns.
Thank you for understanding.
Hi, I noticed that your theme converts the filenames of file uploads to lowercase. Is there a way to prevent it doing this please?
Hello!
Pardon, I don’t see your buyer’s badge. If you’ve purchased the theme from another account, please address to http://support.dream-theme.com/ and submit your Item Purchase Code there.
Sorry, yes I am working on a client’s site. I see the code in the settings page, but it is starred out. I am trying to track down the account that purchased it originally.
You can submit a ticket under “Pre-Purchase” category and ask our guys to assist with finding the account name. I am afraid we cannot reveal the code itself due to security reasons. But will try to assist with the account name.
Also, if you have multiple accounts, https://my.the7.io/ might be helpful.
Thanks – I found the purchase code and have submitted a ticket
Great 
Hello, is there a way to change the background picture underneath a slider from a precreated website ?
Hi!
Please, submit a request via our online help-desk https://support.dream-theme.com – our guys will get back to you ASAP and consult you about it.
Thanks!
Hi Dream, i changed layout from wide to boxed ,General Appearance > Layout > Boxed (Box width 1200px) BUT it is still “WIDE” even i changed in to Boxed. Any idea what went wrong? All the WP and other plugin like Elementor pro ect all the latest. Please let me know what is the issue asap? Thank you very much.
Hi!
Please, submit a request via our online help-desk https://support.dream-theme.com – we’ll get back to you ASAP and take a look what is wrong.
Thanks!
Hi Team, I would like to delink the current purchased license from the domain as it is not live and we have issues with it, so I can utilize the license on the actual site. Please let me know the procedure to it Thanks
Hi!
Thing is Envato Standard License is non-transferrable. Meaning that if a license was used on one production website, it should not be used on any other sites. HOWEVER, we tend to turn a blind eye to it. At least as long as buyers don’t abuse it.
You can manage your licenses at https://my.the7.io/
Hi team, I just purchased and got a doubt that, we’re using WPEngine as our hosting and we have staging and production, so do we need to take licenses for each one? or 1 is sufficient?
Hi! One is sufficient. You can refer to the 2nd paragraph here https://support.dream-theme.com/knowledgebase/theme-remotely-de-registered/
For a long time I couldn’t decide whether to buy it or not. I can do great things with this theme, but as far as I’m afraid, it’s a theme script with lots of plugins. I’m using a shared HOST service with a 512MB limit. I think my site may give an error message when 3-4 people access the site simultaneously with this theme because of shared host service.The question I want to ask is:
Consider that I would need all the plugins. For example, let’s say that language plugins, a few plugins for WooCommerce and all the other plugins that come with this product are active. What would be your server recommendation to avoid trouble in such a situation?
So after receiving this script, I want to be comfortable with the plugins. Because I believe that I can do the project in my head with this theme. But I don’t want to limit myself by throttling the plugins.
By plugin, I mean all plugins that come with this theme script + WooCommerce plugins (2-3 pieces) + WPML (2-3 plugins).
My average visitor traffic will be between 1-2000 page views per day. We can imagine that there may be more. In other words, when visitors visit the site, errors should not occur due to the memory problem experienced in shared hosts. Not seeing “link broken” errors in Wordpress. Easily adding content, posts and products to the site by my 4 employees, and while these continue in the background (backend), my visitors or customers can spend time on the site without any problems (frontend).
I look forward to using your theme. Because I really like your theme. But these questions scare me. If I can’t find a solution to these, I need to think about scripts that are lighter and less tiring on the server. Give my thanks and congratulations to everyone on your team. I congratulate you for your success.
Hello!
You don’t need to install ALL bundled plugins, but only the ones which are really required. For example, you don’t need Slider Revolution, if you are not going to create a slider with complicated animation. You can use Elementor Slider widgets instead.
512M is more than enough for appropriate theme functioning. But if your server returns an error when only 3-4 people are visiting the website, the problem seems to be with some another aspect, and not the memory.
In the case you describe, I am afraid that even a standard theme will lag. Because WPML + WooCommerce is already a quite heavy combination. Moreover, the WPML itself requires significant amount of resources.
To be honest, in your case, I would try to find a better hosting. Even a shared hosting can have performance better than 3 visitors at a time.
I just updated my copy of The7 to Version: 9.17.2 and hoped that the update would allow me to update the The7 WPBakery Page Builder and The7 LayerSlider WP plugins. I continue to get “Update Failed” messages with the Page Builder update telling me to go to Settings to activate (nothing there) and the Slider plugin says, “Update package not available” How do I get these plugins updated? I assume my license for the theme should include updates to these key components of the The7?
Also, I just paid the ~$24 dollars to resume my product support to ask this question!
Hi! Thank you )
Regarding the Layer Slider, could you please refer to https://themeforest.net/item/the7-responsive-multipurpose-wordpress-theme/5556590/comments?utf8=%E2%9C%93&term=layer+slider&from_buyers_and_authors_only=0#comment_23195419
Talking about the WPBakery, could you please try to delete the plugin and install it from scratch through The7 -> Plugins. If it does not help, please submit a ticket at https://support.dream-theme.com/
Hi…
I like the creative demo… I want to use it with elementor… is it built for Elementor? Are you demos restricted to particular page builders? I dont want to be forced to use WP Backary…
Hi! I have filtered all Elementor demos for you https://the7.io/?term=elementor%2F#!/demos Yes, each demos is built with a specific page builder and it is not possible to change it.
Aww… It’s unfair to not have the Creative main demo in elementor…
What can I do If I want it… is there a way around it… Shouldn’t it be possible to recreate anything in any of the demos with Elementor… don’t you have them as page templates?
Pls show me how to go about this… Thanks
Hello! May I ask what page you are referring to, please? This one https://the7.io/main/home/creative-home/ ? 95% of this content can be replicated with Elementor. You can make it manually or try importing separate pages, which contain widgets alike, from Elementor demos and combining them.
No… I want this page. https://the7.io/main/home/creative-home/3-creative/. It’s wp bakery … I’ve installed it… and even now the slider isn’t showing…
What do you mean by “try importing separate pages, which contain widgets alike, from Elementor demos and combining them.’ Do you describe this process in your documentation…?
Also, I want to know how to disable the title bar on individual pages… and on the blog pages…
Hello! Yes, we describe it here https://guide.the7.io/wpb/user-guide/the7-dashboard/pre-made-websites/#attachment_2938
Could you please submit a ticket at https://support.dream-theme.com/ – our guys will assist with the slider and the title.
Hey there!
First of all – i really like your theme and purchased it many times for myself and customers of mine.
But there is one thing im missing when it comes to woocommerce-shops…is it possible that you guys add “product variation swatches” in the future? So that we can have colors or images for the variations on product archives and single product pages? That is one thing you need extra plugins for and should be implemented as basic feature. 3rd party solutions mostly dont work as intended or break stuff when there are updates.
That would be very awesome!
Maybe there is a way to do this yet and i didnt figure it out
Anyways great theme and work!
Best Regards!
Hi!
Thank you very much! May I ask if you have ever tried using this plugin? It seems to work fine with the theme.
Hi! Thank you for your quick response.
Im already using a popular paid plugin for this, but the one you linked is like 150$ lifetime, which is kinda expensive for adding a “simple” feature
Many of the competing themes have it built-in already.
Almost every costumer wants that feature nowadays, but it’s not possible to make them pay almost 4 times the amount of the theme for it.
I just wanted to let you guys know, it would be another big plus for your theme. You should really consider adding it
Best Regards!
Hi! I have tested free features only, like color attributes https://www.evernote.com/l/AkfkBHb9CZZNsoVM3VBb9YV85QWs2CrswG0 and assumed they are enough. May I ask you to write me via PM, please? We would really appreciate if you could share your experience!
Hi, does the theme supports WCAG 2.1. If not do you have a recomendation on how to add this functionality
Hi!
We worked really hard on accessibility improvements – you can refer to our change log https://the7.io/changelog/ and search for ”accessibility” keyword there. Some of our loyal buyers build governmental websites, where accessibility is a must.
You can easily scan our demo https://www.evernote.com/l/AnRuS7KJUZRPCo6DoxpPyrhHwFDhSusmXDE – it already has quite high score. And you can improve it even more, cause it also depends on site content itself. Like “background image not being contrast enough”, etc.
Hi, I’m using your theme on my website with elementor pro but from last month the products images are not showing properly http://parfumdrops.com/ Kindly check your theme and let me know how I can fix this issue
Hi! There seems to be an issue with one of the last Elementor versions – could you please recheck all “Image” widgets on this page and make sure “Inline” option is disabled there.
Hello, I want to purchase the7 theme (pre build website – https://the7.io/agency)
For me, the speed of loading is important, so I first tested the templates that interest me on https://developers.google.com/speed/pagespeed/insights/ https://gtmetrix.com/ Most of all I liked the template https://the7.io/agency/ it works best for my needs, but it turned out to be the slowest in the tests of this template https://developers.google.com – 23% https://gtmetrix.com – 20 For example, this template is way better https://the7.io/elementor-main/ the result are https://developers.google.com – 76% https://gtmetrix.com – 74Or is it wrong way to choose the template? I plan to set it up on my own, the level of knowledge is basic (beginner).
In the template https://the7.io/agency/ Can the slider be replaced with a static image? Can I do it my own and how)One more – which Page Builder I need to choice/use, which better?
Hello! The thing is that this demo does not have caching plugin activated. You can check this one instead https://developers.google.com/speed/pagespeed/insights/?hl=en&url=https%3A%2F%2Fthe7.io%2Felementor-agency%2F&tab=desktop
Moreover, Elementor websites usually have better results.
