26871 comments found.
Hello, I want to know if this topic allows several authors to publish articles without having to give it access to the wordpress desktop? That is, to be able to make publications entirely from the frontend.
Hi,
Thank you for considering our theme. The theme itself doesn’t have such a feature at this time. Maybe in the future it will be added. You could try a plugin for it, like this one for example https://wordpress.org/plugins/frontend-post-submission-manager-lite/ Please let me know if you have more questions.
Thank you! Simion C.
Hi, When I enter to edit Footer template I dont see the light blue button “TagDiv Composer”. What should I do? Thanks, Francisco
Hi,
The cloud footer templates are the exception, meaning they can’t be edited directly with the composer, from the cloud library dashboard. They can be edited from a page or a template where they appear. So for example if you have a cloud footer template set globally https://i.imgur.com/TLJu6Pu.png then edit the homepage with the composer https://i.imgur.com/Wi3k0ZG.jpg scroll down and there you can customize the footer https://i.imgur.com/HDcnNYD.jpg Or if you have a cloud footer template set for a specific page or template, edit them and customize the footer. Please try it. Let us know if you have questions or if you need help with anything else. The support forum is always available here https://forum.tagdiv.com/forum/newspaper/
Thank you! Simion C.
Hey!
I’m having a few problems with the Mobile Page, as it doesn’t seem to always activate? I’ve made a mobile page, but when I test it on mobile, it shows the regular mobile version of my website, not the designated mobile page (that I’ve edited). Any reason as to why I’m having this problem? I’ve read through the documentation, and I’ve done as described, but it’s not working as intended.
Much love, Erki B
Hi,
Usually such issues are caused by caching. Caching can cause problems with the mobile theme or mobile pages. I see you are using the super cache, please check if this option is active in the plugin settings https://i.imgur.com/jNT2Dl6.png If it’s not, activate it and then clear the cache, and check if this solves the problem.
Thank you! Simion C.
pre-buy question…Does this theme support frontend article or blog submission from multiple users???, if no, then how can i implement this feature… Thanks
Hi,
Thank you for considering our theme. At this time the theme doesn’t have front end post submission capabilities. Such a feature could however be added in the future. You could try a plugin, for example this one https://wordpress.org/plugins/frontend-post-submission-manager-lite/ It seems to work fine with the theme. Please let me know if you have more questions.
Thank you! Simion C.
I tested the theme with the litespeed cache plugin and it didn’t work very well. Are there any plans for the theme to support the litespeed cache plugin?
Hi,
The theme works well with most caching plugins. Perhaps some settings from them could cause various problems, then it is a matter of disabling those settings if possible. If you want us to try and help, please send us an email at contact@tagdiv.com and mention the issues that happen when using that caching plugin. Also provide a link to the website and admin login.
Thank you! Simion C.
I did an update to 11.3.1 and that brought a shitstorm to my site.
Hi,
We will help. I suggest sending us an email at contact@tagdiv.com and there please provide a link to the respective website and admin login. Also mention the issues that happened on the website. Normally the update should not cause problems with the website, if the theme plugins you were using are also updated and activated. Especially the standard pack plugin. If you were using this plugin, please make sure it is updated and activated after updating the theme https://i.imgur.com/Bu9C1KS.png Let us know, we will help.
Thank you! Simion C.
Just updated the parent theme from 11 to 11.3.1 and my header and footer got wrecked. Other styles has changed. How and why? Honestly, this is horrible.
Hi,
I suggest checking if the theme plugins are active, especially the standard pack plugin https://i.imgur.com/fdTqAoR.png The plugin is marked as optional, but if you used templates and elements from it, then it has to be updated and activated after the theme is updated. Please check if it’s active.
Thank you! Simion C.
Does the theme automatically update?
Hi,
The theme does have an automatic update method, but the theme will not update by itself https://forum.tagdiv.com/how-to-update-the-theme-2/ An admin will have to be present, and choose to update the theme automatically, when updates are available. If you have more questions let me know.
Thank you! Simion C.
Hello, After I activate the theme with the license key my blog website categories got break suddenly. Now, the total website is not working properly on mobile devices also. Please help me to fix this issue as soon as possible.
Hi,
That is a very unusual issue. Activating the theme with the key should have no effect on the website design and it’s content. Please send us an email at contact@tagdiv.com and provide a link to the website and admin login. Mention in the email a few more details about the problems that happened after activating the theme, we will check them. Let us know.
Thank you! Simion C.
Hi Simion,
I have sent requested details to contact@tagdiv.com 48 hours ago. Please check and let me know a solution for this problem as soon as possible.
Thanks.
Hi,
I believe I have replied by email. Please note the support schedule mentioned here https://forum.tagdiv.com/newspaper-theme-support/ We try to reply to all support requests as soon as possible, within the schedule mentioned in the article. Sometimes there can be delays however, and we are sorry for them. Let me know in the email, and we will continue the discussion.
Thank you! Simion C.
Hello, Is it possible to add an excerpt for the Mobile + AMP version on the homepage above Latest Articles? Thanks
Hi,
The mobile theme modules can display only the title of the post, they can’t display an excerpt unfortunately. Or maybe you are referring to something else? If you are, I suggest creating a new topic in the theme support forum and there please mention a few more details about it https://forum.tagdiv.com/forum/newspaper/ Let us know.
Thank you! Simion C.
Good afternoon, I know my code has expired but what is happening on my site is a huge error. Some links from the mobile version are eventually left with a blank page, exclusively from the mobile version. I don’t know why, I’m working hard to find it but this happened after the updates. At the moment, this harms me enormously, as Google Search Console is not finding part of my content, it keeps giving 4xx error, due to this.
Hi,
Are the pages on mobile blank entirely or the header and footer are displayed but no content? If the content is the only one that is missing, this would mean that no content was entered in the mobile editor for those pages https://forum.tagdiv.com/mobile-theme-introduction/ -> https://i.imgur.com/o6X8gcC.png Pages on mobile when the mobile theme is active will display the content entered in the mobile editor. If there is no content entered there they will display no content. Please check them.
In case that its not what caused the problem, I suggest sending us an email at contact@tagdiv.com with a link to the website and admin login, and some examples, so we can take a closer look at this. Let us know.
Thank you! Simion C.
I want to use the ads, but when i add ad on theme settings is not showing. For example the post inline ad.
Hi,
That depends, maybe there is a problem, or maybe the ads are not implemented correctly, or maybe it just takes a little time before they are served by the ad provider, or other cases. I suggest sending us an email at contact@tagdiv.com and providing a link to the website and admin login. Leave the ads where you entered them, so we can check. Let us know.
Thank you! Simion C.
wp_booster error: td_res_context->get_att(container_width) Internal error: The atts are not set yet(AKA: the render template method was called without atts) /bitnami/wordpress/wp-content/plugins/td-composer/legacy/common/wp_booster/td_css_res_compiler.php
Hi,
We will take a look at it. Please send us an email at contact@tagdiv.com and provide a link to the website and admin login. Also mention a few more details about the problem, in the email. Let us know.
Thank you! Simion C.
Great theme but with an important limitation. For the theme to be fast a mobile plugin needs to be activated. On a positive note, the plugin does make a significant difference and speeds the theme greatly.
On a negative note, when activating the mobile plugin one will need to create the wordpress pages within the mobile editor. Although this may be a daunting task it’s still ok. The issue is that WP Bakery doesn’t seem to work well within the mobile editor. When once copies the code generated by WP Bakery in the page editor and pastes it to the mobile editor this displays broken. Do you have any plans to fix this limitation please? Thanks
Hi,
There are 3 choices for mobile. The first is to use the responsive version of the theme. The second is to use the mobile theme plugin, and the third is to use mobile pages and templates. Using a dedicated mobile solution will almost always be the fastest. So for the best results either the mobile theme (with or without AMP) or the mobile pages/templates should be used. There is a video about it here if you would like to check it out https://www.youtube.com/watch?v=SpGkOnJeNZY&ab_channel=tagDiv
When using the mobile theme, please do not copy page builder content from the desktop page in the mobile editor, regardless of the page being built with WPBakery or the composer. This is not expected to work. The mobile theme pages should contain text, images, some shortcodes from plugins work in the mobile editor as well. If the mobile theme would use the same content from desktop for pages, there would be no point in using the mobile theme, and this would not provide the better results in terms of performance.
If you have questions let us know. I suggest the support forum where you can create as many topics as you want and our support team will provide assistance https://forum.tagdiv.com/forum/newspaper/
Thank you! Simion C.
Hi. Presale questions.
Do you have any eta to develop a frontend form to allowing user to publish articles?
Thanks
Hi,
At this time from what I know there aren’t any plans to add frontend post submission/publishing as a feature in the theme. Maybe in the future it will be considered and added, that remains to be seen. You could try a plugin for it, like this one for example https://wordpress.org/plugins/frontend-post-submission-manager-lite/ It seems to work fine with the theme. Please let me know if you have more questions.
Thank you! Simion C.
Hi tagDiv team, I have just updated my Newspaper to 11.3.1 and it had broken my webpage. My sliding header has gone disappeared… Here’s my website: https://whitecaviarlife.com/ Can someone PLEASE help!
Hi, I might have fixed the issue myself by installing the Standard Pack plugin!
Hi,
The website seems to display correctly now. If content from the standard pack plugin was used on the website, then this plugin must be active at all times. The plugin is marked as optional, but only if no content from it was used, as it contains all the theme standard blocks and templates starting from update 10 a while ago. It is optional if for example a PRO demos is installed. Let us know if you have questions or if we can help in any way https://forum.tagdiv.com/forum/newspaper/
Thank you! Simion C.
Thank you for taking a look Simion. What you said have made good sense to me. If I have further issue I will let you know. Thank you!
Friends, I have a license from Newsmag, but it’s right behind Newspaper. Is there the possibility of exchanging one license for the other?
Hi,
I believe you have purchased both the themes. Activate them each with their own key. If there is a problem perhaps, please let us know at contact@tagdiv.com and we will check.
Thank you! Simion C.
My best theme ever! The theme has all features I need. The more I spent the time playing the theme, the more I see the details you put to the theme. Love it so much. Thank you very much for your hardworking! -jkc
Hi,
Thank you as well for the very kind words and appreciation. We are glad that the theme has the features you require for your website. Please have a very nice day!
Simion C.
Worst page builder ever !!!!!!!!!!! Impossible to create anything and reverte don’t work at all !!!!
Hi,
The composer is a very powerful page and template builder, we can provide assistance in using it if you want us to. You can always contact us by email at contact@tagdiv.com or through the support forum here https://forum.tagdiv.com/forum/newspaper/ and mention how we ca help. We always try to help our users, let us know.
Thank you! Simion C.
Hi there, After posting I got this issue.
Error: Failed to execute ‘removeChild’ on ‘Node’: The node to be removed is not a child of this node. at Dh (https://coinlandmark.com/wp-includes/js/dist/vendor/react-dom.min.js?ver=16.13.1:133:303) at Aj (https://coinlandmark.com/wp-includes/js/dist/vendor/react-dom.min.js?ver=16.13.1:158:298) at unstable_runWithPriority (https://coinlandmark.com/wp-includes/js/dist/vendor/react.min.js?ver=16.13.1:25:260) at Da (https://coinlandmark.com/wp-includes/js/dist/vendor/react-dom.min.js?ver=16.13.1:60:280) at ab (https://coinlandmark.com/wp-includes/js/dist/vendor/react-dom.min.js?ver=16.13.1:154:190) at Te (https://coinlandmark.com/wp-includes/js/dist/vendor/react-dom.min.js?ver=16.13.1:146:355) at https://coinlandmark.com/wp-includes/js/dist/vendor/react-dom.min.js?ver=16.13.1:61:68 at unstable_runWithPriority (https://coinlandmark.com/wp-includes/js/dist/vendor/react.min.js?ver=16.13.1:25:260) at Da (https://coinlandmark.com/wp-includes/js/dist/vendor/react-dom.min.js?ver=16.13.1:60:280) at Pg (https://coinlandmark.com/wp-includes/js/dist/vendor/react-dom.min.js?ver=16.13.1:61:14)
System gives this error when I post.Can you tell me how to fix
Hi,
I searched for similar cases, but it seems there are very few, and not many helpful suggestions for fixing the issue, for example https://wordpress.org/support/topic/tried-to-edit-a-page-error-failed-to-execute-removechild-on-node/ You could begin with the usual, deactivate all non-theme plugins and check if the issue is solved. Maybe even try with a different theme if possible, to see if the issue still happens.
Thank you! Simion C.
