I can not login support form, do u have an email? let me conact you.

Hi

I tried to update the Riod core and the theme and in both cases it returned the error

cURL error 28: Connection timeout after 10001 ms

Once, the error also displayed that the purchase code is invalid. But I have registered it, it should be OK. The Riod welcome screen shows that the theme has been registered. I am on version 1.3.9.

It is handy to do it via wp admin instead of download and upload your updates.

By the way, I would like to ask you if Riod has embeded an auto translate (like google translate) mechanism. I’m using non-English wordpress and all Riod admin text is auto translated. The same happens to the front end of the website. Strings for which wordpress has a translation are OK. But strings for which wordpress hasn’t got a translation are auto translated instead of displayed in the original English language. The result is really bad. So if there is an auto translation, can it be stopped?

Finally does your theme works well with W3 Total Cache? I had problems, There were many times where I had the wp white screen that an error occurred. Unfortunatelly I did not get an email to know where to look at, but I disabled W3 Totel Cache and it seems to be OK.

Thank you

Hi dears, Can you please check demo 4, i think it is broken, can you please confirm. Thanks

On your demo site – If you pick Demo14 and hover with the mouse on Elements the vertical “Browse Our Categories” obstruct the view and Elements 1 is not visible.

I suspect that menu will be a “problem” on any page where a shortcode is used to display a full page like the WCFM Marketplace Dashboard as an example, unless there is a way to disable it on specific pages or use only the horizontal header on specific pages.

Hello! Do you support gifs for product feature images?

Hello, I bought this theme, I installed in my hoting but I prefer work local. So I installed again in my local computer wordpres but I Can’t activate the theme. I unistalled riode in my hosting but the issue continue.Also I can’t create my support account, Please help

Pre-purchase questions. Is it possible to customize mobile navigation bar? I want to change ‘categories’ button to ‘menu’. Then the action is the menu comes up instead of going to shop page.

I already contacted your support but he said to contact “support”. Problem still hasn’t been solved. Now, I WANT MY REFUND.

Hello, another pre-sale questions. The builders Elementor and WPbakery are included or I need buy a licence of them? Are they the premium version or only the free one?Thanks

Hello, is it possible to add a block built with template builder to product description tab? since no shortcode is available.

Hi. How to translate Shopping Cart Breadcrumbs?

1. Shopping Cart
2. Checkout
3. Order Complete

Wich file contains those phrases?

Hi, don-themes

let me ask more questions on the topic.. I didn’t find any information about search filters in the documentation…Tell me please: 1. can I use a checkbox for sub-categories to select several categories. 2. Can I create new filter categories. 3. Can I create different filters for different categories?

thank you for your quick feedback

I have opened a ticket 2 days ago. No response. Ticket #13165 . Need better response time or refund please.

Hi.

Do I understand correctly that your theme involves the sale of goods only from the availability of the product? But is there a possibility in riode to send a request to the site administrator? since there are areas besides clothing and where prior approval/agreement is required. if not, how do you think this plugin will work in your theme https://docs.woocommerce.com/document/requestquote/

Hello, I want to buy this theme to create a site to sell pictures. My questions is if it’s possible get a big search on top like shutterstock or istockphoto sites. Are all items and positions customizable? Thanks

Hi,

I am considering your Riode for purchase and am still studying the functionality…

The question is not really on the theme, but on your page on Envato. since I do not speak English, I use an online translator in the browser and when there is this tab it cannot translate. Question: Are you adding this tab or is Envato adding this tab https://prnt.sc/1xqwsl5?

Hi, Is there an instruction how to build “Size Guide” like this one?

How to hide “In Stock” label on product pages, please?

Hi, I just update the riode theme to version 1.4.1, all the product’s attributes are displayed on the front page, shop page, category page displays very funny, can’t show in the proper way.

I need help for change font other Google Font. I have uploaded custom font for wp-content . Please help