896 comments found.
My colleague has purchased this theme. I have installed the parent and child theme, and wish to amend some files and styles in the child theme. However, when I make changes to the child theme style.css file, it doesn’t update?
We plan to use the temple to create surveys in schools but also to write blogs for students, etc. But the most important are surveys.
I have some important questions:
The survey has its own scoring system. Each question has a numeric value 1 – 5 Respondents’ answers are counted and a score is generated at the end of the survey / questionnaire.
According to the score, he will determine his result eg: 1 – 5 points you neurotic from 6 – 10 points you phlegmatic etc
The question is. Can I add a numeric value / score to each question? At the end, the form will automatically generate a result ?
The form has a lot of questions and therefore I need to divide the form into chapters.
The admin dashboard is also important. Classes will answer the survey questions. In analytics, I need to see the answers and the result of each student separately. E.g. John answered YES to the first question, no to the second question, etc. I also need analytics as the class answered. E.g. The first question was answered by YES 10 students, NO 5 students, etc.
It can be created on your template ? Example from a survey. Scoring system: 1 completely disagree 2 disagree 3 I agree 4I totally agree Questions: 1. I laughed and I made fun of my classmates: 1 2 3 4 2. I hurt someone in the class (hit, scooped, kicked, slapped) 1 2 3 4 3. I appear on one social network under different names 1 2 3 4 4. I intentionally damaged public property (I described something – wall, container, bus seat, torn, smashed) 1 2 3 4 5. I lied about what I did on the internet 1 2 3 4
I install that locally but at the import demon it takes too long and then when arriving at database restore that make a bug
Hello,
Please check your server server memory and execution time?
If still issue please upload server then give us access we will import demo for you. https://www.radiustheme.com/ticket-support/
Thanks
I can’t install the demo because it takes too long and then when arriving at database store it puts an error
Please create ticket with admin and FTP access we will check and import demo for you. https://www.radiustheme.com/ticket-support/
Thanks
Buenas tardes a la del menu sale Category la quiero ocultar al igual que el buscador, como la hago no encuentro donde hacerlo si me ayudan, ya escribí al soporte y no me dan respuesta gracias
You want to hide menu/ category from search or from site? Not sure how can hide any specific menu. But from site you can remove from admin end menu or category.
Hi. I have two questions before buying: - Does this theme support Arabic (RTL) - Can students buy courses with WooCommerce, because I use local payment gateways that work through WooCommerce?
Hello,
Yes support RTL. For Woocommerce payment you need to buy an addon from LearnPress.
Thanks
can i use this theme using wordpress without any plugin
Yes but not get same functionality it is LearnPress base theme.
we have post type if disable LearnPress then post type will enable for teacher and course.
pre-purchase query: Hi I am very much interested to buy this theme… In our institute, we used to offer only offline courses. I have seen some features given out there to hide the price under the comment section… I need one more requirement where instead of buy now, I want to collect it as an inquiry from the customer [ button with my own link to collect the data… Pls, reply to me at the earliest… will purchase the theme…
Good evening, I just bought your theme and I get an error (There is a new update for LearnPress. You need to update your theme (Eikra) to avoid outdated template files.) This indicates that the template needs an update, can you help me please , Thank you
Please create ticket here https://www.radiustheme.com/ticket-support/
Hi, my country has just entered another lockdown and my teachers and I are very frustrated. We now have no choice but to offer our classes online. Pre-sale questions please:
1. Does your theme allow us to offer users to register and pay on a subscription basis (for example, monthly amount) and they can enter and have access to any class inside the website after payment? I read somewhere this is the Pro Membership plugin? If yes, is this included in the theme?
2. Does your theme allow registered users to manage classes using their own dashboard (front-end) only but not start courses (they are just students and have student front end dashboard).
Thank you.
Hello,
Thanks for your interest.
1) We use LearnPress LMS plugin it is per item course purchase option.
2) Yes student and teacher can manager there course from front end.
Thanks
Hi, thanks a billion! 
Hello, Your demo site is running really slow and some pages are not loading.
Presale question…Can the spinner be changed? Using a book with pages turning is very old-fashioned for online learning.
again catogery problem, it showing only one course
Hello,
We fixed this issue LearnPress plugin conflict in last update. Are you using latest version?
Hi, I have 5 subdomain for my school. Can I install this theme for those subdomain (by purchase single license) or I have to purchase 5 license?
Hello,
As per license policy 1 regular license can use only 1 live site. Our license active allow only 1 domain.
Thanks
so, if i have one.domain.edu and two.domain.edu . Need 2 license or 1 license ?
need 2
Hello i am tried of coming back here creating tickets, your theme does not offer what you promise on your demo page, its obvious your theme have a lot of functionality issues, i will advise you pull this theme down and fix up all the issues on the theme at this point pls i want my refund. Thank You
Hi, I just checked your two tickets one is user profile related that has LearnPress plugin settings. This feature newly added in LearnPress plugin.
2nd issue you mention Redux Plugin we use redux plugin for theme options. Please check server PHP version Redux plugin should work it is one of popular plugin in WP.org
Please send FTP access in ticket also we will check with debug enable.
Both are plugins from WP.org not theme core coding.
Thanks
Hello this is yet to be resolved:
” Notice: Array to string conversion in /home/socialim/public_html/wp-includes/script-loader.php on line 2733
Notice: ob_end_flush(): failed to send buffer of zlib output compression (0) in /home/socialim/public_html/wp-includes/functions.php on line 4979”
also i am already tired of keeping coming here, can i start the processing for my refund pls
Hello,
This error not coming from Theme or plugin files
” Notice: Array to string conversion in /home/socialim/public_html/wp-includes/script-loader.php on line 2733
Notice: ob_end_flush(): failed to send buffer of zlib output compression (0) in /home/socialim/public_html/wp-includes/functions.php on line 4979”
See path is WordPress core file
Make sure using PHP version 7.4.x and from config.php debug = false
Please create a ticket with access we will check https://www.radiustheme.com/ticket-support/
Thanks
Hello one of the updates I was expecting to see is the demo of the instructor details till now your updated version is still showing “This user does not public their profile”.
Pls can you ensure all the 30 + layout pages are effectively working, some of us bought your theme because of this.
Kudos to the Team for your prompt response so far
Hi,
Please create a ticket with screenshot we will check. https://www.radiustheme.com/ticket-support/
Thanks
The new version is full of errors. Displays only one course on the archive and category page. My support time is up, but you need to update the template without any errors
Hello,
We recently don’t release any update. Which error you get please mail me?
Are you using latest version of theme and LearnPress plugin?
We update theme and release new version please update now.
Hello I am having serious issue with your theme & plug in.
The whole issue started when I want to to import demo content for full customization of the theme , my website stop loading I got in touch with my hosting agent and I was informed the issue is with one of your themes “Redux-Framework”
Also from the reviews I read so far it seems you have serious functionality issues with this theme and plugins
I really love your theme that’s why I bought it, but the functionality & easy customization to meet my needs is more important, kindly help find away around to fix this “Redux-Framework” plugin and other related issue with the theme completely.
Thanks
Support Ticket have been sent. Thanks
Thanks For The Quick Response though there are still a lot of pending issues with your theme which you need to resolve
We update theme and release new version please update now.
I am having issues with the courses displaying on the Category (Archive) pages. They are all only showing 1 course. In Learnpress -> Settings -> Courses I have it set to 8 courses per page. On the category page it says showing 1-8 courses but only 1 is visible. I am using Eikra 4.3.1 & Learnpress 4.1.2. Are there still compatibility issues with Learnpress versions 4.x?
Hello,
Yes 4.3.1 version support LearnPress 4. Please check our demo is it ok or same issue https://radiustheme.com/demo/wordpress/eikra/
Your support time expire please renew support then create ticket we will check.
Thanks
I appears the issue is with the latest version of Learnpress – 4.1.2. When I rollback to v 4.1.1, all courses display on the archive page properly. Their changelog says about v 4.1.2 – “Modify, optimize Archive course page – call API – make faster” Perhaps this is the issue?
We will check this issue next week.
Hi, I would like to know if this theme able to use google meet?
Hello,
Sorry we don’t implement not sure Learnpress has this feature you can check.
Thanks
Hello, is RTL available ?
Yes RTL work