461 comments found.
I want to change ipad slider text part
Hi domains2,
Please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you check it.
Have a nice day!
Compliments on a lovely theme.
Pre-Sales qtn if you don’t mind.
How difficult is it to use Elementor Page Builder ?
Reason for asking, I’m familiar with using WPBakery.
Another Qtn
Does the Shop Page have a List View layout ? I can only see Grid Layout.
Hi Peaceonearth,
1) You read the document at the link http://docs.theme-sky.com/gostore/#elementor so information.
2) You can see the video at the link https://www.youtube.com/watch?v=qovuNr2NdAE&list=PLbyF_EROfxJRsI60FJB936aJlMOaJx4fI&index=6 so information.
If you need more help, please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you check it.
Have a nice day!
Thanks for the reply.
Perhaps you have not understood Qtn #2.
The Vid link shows how to enable the Left Sidebar on the Shop Page & show the Product Filters.
My Qtn is whether it is possible to display the Products ( on the Shop Page ) as a List Style instead of the default Grid layout ?
Thanks
Hi Peaceonearth,
Unfortunately, the Gostore theme does not support list style on the shop page.
Best regards,
Thanks.
Is it possible to display Prd Short Descn on the Shop Page eg Laptop Specs ?
Hi Peaceonearth,
If you need more help, please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you check it.
Have a nice day!
I want to design a Online Shop for laptops.
Before I decide to buy the theme, i need to know if its possible to display the Laptop Specs on the Shop Page.
Kindly advise.
Hi Peaceonearth,
You can display the plain text of Product Short Description on the Shop page.
Have a nice day!
How i increase logo size
Hi domains2,
You go to Theme Options > General and change Logo Width in there.
If you need more help, please feel free to open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you.
Have a nice day!
Hello, I would like to buy the Theme called GoStore, but it is my first time buying a theme, I have a question: does it come with all related plugins that used inside it? or I need to buy also the plugins? example I need product filter as it appears in the demo.
Hi mrzakwan,
Thank you for being interested in our theme!
You will get all features as shown in our demo without purchasing any plugin.
Have a nice day!
Good day, our site, Tutaleta.com is experiencing a problem with the footer. Our mobile footer preview on the backend looks fine, but if you visit our site on the front-end on mobile, it is mashed up. It tries to display our logos in grid format and our four columns next to one another. Please advise.
Hi anthonyd29,
Please feel free to open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you.
Have a nice day!
Hi, I purchased your theme, I like it very much thank you. I was wondering how to change the mobile framework. I want the logo to be on top instead of under the searchbar. Hope you can help, thank you! Regards Pascal
Hi raxal,
Please feel free to open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you.
Have a nice day!
Hi. I have my shop almost ready to go live but struggling on the filters. Can we have multi filter for categories and brands? I want people to choose Nike brand but t-shirt category. What’s the best way to make this happen as I really cannot see how to do this.
Hi redsixstudio,
Please feel free to open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you.
Have a nice day!
Hi, I have 2 main woocommerce product categories and sub categories inside them in my website and I would like to use different header and color scheme for each category and their products. Please let me know how do I do that?
Thank you
Hi kharaditraders,
Please feel free to open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you.
Have a nice day!
Hi i installed theme , I found a issue “The package could not be installed. The style.css stylesheet is absent in the theme.
“
Hi xlibrary,
Because you installed the incorrect package. Your package contains document, license, theme package, ..., not the installable package. You need to extract your package and install the gostore.zip file.
Please read the document at the link https://docs.theme-sky.com/gostore/#installation and see the video at the link https://www.youtube.com/watch?v=ELJ-EJfNqVw&list=PLbyF_EROfxJRsI60FJB936aJlMOaJx4fI so information.
If you need more help, please feel fee to open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you.
Have a nice day!
I used a plug-in, which led to the repetition of my color and size options. How to solve this problem? I have to use this plugin. You can check my website: findds.com
Hi xiehaisen,
Please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you.
Best regards,
hi how can i put usename and remove theme name to my site
Hi ovostore,
Please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you.
Best regards,
hello
need help
Hi ovostore,
Please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you.
Best regards,
Hi,
I’m very interested in GoStore however I have a few questions.
We’d like to only use the theme and WooCommerce for a catalogue only, not to buy online. Can I remove everything like ‘add to cart’, etc etc?
We will use it for selling vans, so instead of a single price, we’d like to display “Deposit: £xxx”, “Per Month: £xxx” and/or “£xx,xxx,xx +VAT”
Is this possible?
Hi rawkinrich,
Please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you.
Best regards,
I can not active slider revolution with the item code that you gave me in the theme. Please help me. URL: https://gouranjalicollection.com/
Hi surajitkundu,
If you activate the Slider Revolution, you read the article at the link https://skygroup.ticksy.com/article/10856/ so information.
If you need more help, please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you.
Best regards,
Hi surajitkundu,
Please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you.
Note: You should not add any accounts or the purchase code in the comment
Best regards,
Hello, I bought and installed the Gostore Thema … but I have problems … (I point out that it is clean installation of thema) but you see everything transparent and not active … (I can’t set it properly) I have already bought this thema for another site with another account and it works fine there and you can see it. I also installed the Market envato plugin … inserted API … I think I’ve already done everything … but it doesn’t work well. This is the link to the future shop. Please try to solve this problem … also because I have many other things to fix and time available and POCO.
Amazonroma.com
Hi salvatorealfredo76,
Please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you.
Have a nice day!
Please check child theme as well. For some reason its not showing mega menus and footer properly.
Hi Bytepie,
Please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you.
Have a nice day!
alright, but can you please check your latest update on a fresh install. your child theme showing footer in a one line column same as your menus. The problem is your documentation also do not cover installation on a child theme. If they would have may be they would seen the bug themselves. Right now , I am not using child theme and following documentation word to word. But child theme is what is ideal to never miss out any changes after update.
Hi Bytepie,
We have replied to your ticket. Please check it again.
Best regards,
Hola, he comprado este thema pero tengo un problema… he quitado el antiguo thema y he instalado este GOSTORE pero el sitio se ve todo mal… Sigo viendo imágenes del antiguo thema y este está en diferentes colores… es realmente espantoso!!! ¿cómo puedo arreglar esto con thema? me puse en contacto con Siteground y me dijeron que me pusiera en contacto con el autor de thema. Espero una respuesta positiva lo antes posible … también porque debo insertar otros productos. el sitio es https://amazonroma.com
Traducción realizada con la versión gratuita del traductor www.DeepL.com/Translator
Hi Liviocain75,
Please open a ticket here https://skygroup.ticksy.com/ and give us your website information and more details. Our support team will help you.
Have a nice day!
Do you have option for postage in the theme?
ASAP
Hi mm4richard,
Please open a ticket here https://skygroup.ticksy.com/ and give us your website information and more details. Our support team will help you.
Have a nice day!
HI, how can i trnslate my gostore theme to frensh …????
Hi Bas159,
You can use the Loco Translate plugin. If you need more help, please open a ticket here https://skygroup.ticksy.com/ and give us your website information and more details. Our support team will help you.
Have a nice day!
Ola, tudo bem? Estou instalando esse thema seu e preciso de uma ajuda,
Como edito a parte superior do site? onde fica o logo? só posso utilizar as cores pré definidas? o azul por exemplo… gostaria de trocar a cor do cabeçalho e inserir informações e nao estou conseguindo editar com o editor proprio e nem com o elementor, poderia me ajudar por favor?
Obrigado desde já
Hi brunob40,
1) To edit the store notice, you go to Appearance > Theme Options > Header > Header Options > Store Notice > change the content
2) To change the logo, you go to Appearance > Theme Options > General > Logo – Favicon > change your logo or you go to Edit Page > Page Options > Header – Breadcrumb > Logo > change your logo
3) About the color, please open a ticket here https://skygroup.ticksy.com/ and give us your website information and more details. Our support team will help you.
Have a nice day!
