3043 comments found.
Hi Nick, I saw that booking.com calendar sync does not work unless you deactivate and activate the soho booking plugins. only outgoing, if you book from
The site. how come?
Best regards
If there is a need to renew support, that’s not a problem. but I have to solve this problem. So let me know do you have any idea why and if we can fix it?
Thank you
Hi masteradminluca,
Please open a support ticket and I’ll be happy to help: http://quitenicestuff.ticksy.com/
Best regards
Hi,
This page keeps getting redirected to Archive page. How do I remove this archive page? I would like to use /accomondation for one of the accomondation II 3 columns template you provided.
My support just expired and I never asked any question.
Hi chhaynemo007,
Happy to help but you’ll need to extend your support period to open a ticket and get help with this.
Best regards
Nice try getting me into buying support when this bug has just been noticed after my support has expired.
This isn’t a bug, I can assure you of that. It’s a configuration issue. If you want my help with this then yes you need to open a support ticket, but that is completely optional. If you’d prefer to resolve this yourself that’s also totally fine.
Best regards
Stop lying to yourself mate.
https://danomix.com/accommodation/Brand new installation and did not make any modifications. The accomondation page is linked to an archive page. I did a fresh installation on another domain for testing. The /accomondation is linked to an archive page.
The permalink is reserved for archive page which is stupid.
Stop lying to everyone who bought this theme!
Please open a support ticket and I’ll be happy to help: http://quitenicestuff.ticksy.com/
Best regards
Nice try claps
Hi Nick, I need to call up a specific booking form by ID on the “shb_booking_page” page. How can I call up this booking form also via php?
Best regards
Hi masteradminluca,
Please open a support ticket and I’ll be happy to help: http://quitenicestuff.ticksy.com/
Best regards
Hi Nick, is it possible for you and your team to upgrade my website from the previous version to 4 and how much will it cost to do this ? is it first of all possible ? thnaks
Hi triptop,
I’m happy to advise you how to update if you open a support ticket, but I can’t do the updating for you.
Best regards
I’ve a pre-purchase question. Is it possible that a 5th step(post booking confirmation) of eKYC is added
where travellers can log-in on the website using Booking ID and their Last Name.
The eKYC page could then open up for travelers to
- Edit/Add their name to booking
- Mobile OTP Verification
- Upload Selfie+ Govt Id Selfie post booking completion
If not, will these customization be possible? I’m asking this eKYC feature because mine is a Self Chkin service apartment, so pre verification of guests is important for us and is currently being done on whatsapp chat which is very inconvenient
Hi rohitarya4,
Thanks for your interest.
I’d recommend doing this another way, you can set bookings to be manually confirmed and in the confirmation email which is automatically sent after booking, request the guest send you the information you need.
That way everything is automated, all you need to do is check the information they send you, then change the booking status to confirmed.
Best regards
Thanks for the super prompt reply.
eKYC would be needed for the booker as well as his group members traveling along, right? Your suggested method ,could take time as the booker will send the link of documents needed, to all the traveling group members. Until then the booking confirmation shouldn’t be kept on hold,
PS: Its very similar to the Web Chkin that you do after booking your flight from an airline website. >>While completing your flight reservation, you feed in the details of all passengers traveling. You get a PNR, which is same for all the travelers of that booking. Each traveler then uses that PNR along with their last name to log in to the Web Check-in Page, confirm their seat,meals etc…..(in our case -Selfie, Documents Selfie, Mobile/Email OTP Verification)
Your suggested method could take time as the booker will send the link of documents needed, to all the traveling group members: I don’t think sending the documents via email right after booking is any slower than sending them during the booking. If anything it offers more flexibility to the guests.
Best regards
Ok I’ll buy your point here, that let ppl send their documents on email after booking.
Will we then be able to upload these documents against the booking ID?
Also since i’ll synchronize iCal with Airbnb and Booking.com, would I be able to send an eKYC email for those bookings too and then upload them onto the server against each of them too?
1.) Will we then be able to upload these documents against the booking ID? Yes
2.) Also since i’ll synchronize iCal with Airbnb and Booking.com, would I be able to send an eKYC email for those bookings too and then upload them onto the server against each of them too? You mean for bookings which are placed on Airbnb and Booking.com? No the eKYC would happen on those websites, and then the booking is synced with Soho Hotel via iCal.
Best regards
Awesome, would it be possible to send across a demo of how the booking dashboard would look and where would document uploading happen
Sorry no there isn’t an admin demo. But adding the documents will happen in the WooCommerce order notes which are connected to bookings.
Best regards
hmmm, ok then hope there is sufficient space to upload 3-4 pics and manual notes in front of each traveller
You can upload as many images and text as you wish, there is no limit.
Best regards
at the time of booking, does the soho hotel reservation system collect information about all the guests or only the main guest who has done the booking
Hi rohitarya4,
Only the main guest, you can try placing a test booking on the demo website to see for yourself how it works.
Best regards
hello, elementor compatibility has been requested for a long time now. do you have any plan to add it soon ? thx.
Hi tonnick
Thanks for your interest.
Sorry no plans to add Elementor compatibility currently.
Best regards
Hello, in the new version is possible to set dates only to a limited period? Example only from 20 to 31 December 2021? Maybe with jquery datepicker? Thank you, Marco
Hi Marco,
You would need to block all dates except for 20 to 31 December 2021 in the bookings section.
Best regards
Hi Nick, why are 2 emails arriving at the booking confirmation? One Soho booking and the other from Woocommerce.
Can’t I unsubscribe from the woocommerce email?
Hi masteradminluca,
The Soho Hotel email contains booking information and the WooCommerce email contains the payment information.
If you want to switch off the WooCommerce payment email notification, go to “WooCommerce > Settings > Emails”, click “Manage” for each email and uncheck “Enable this email notification”.
Best regards
HI There
I would like to use this template to create a site where visitors can book multiple chefs/catering companies, but I have some minors concerns
1) Can I replace the word rooms to chefs? 2) Can I change the Content of aech room to reflect details of a chef? e.g ( Change Size, Capacity, View, Select room) use this link for reference http://themes.quitenicestuff2.com/sohohotel/demo1/bookings/ 3 When adding add-ons, can I Offer services like waiter, bartender, mixologist, grocery pick ups etc.
Please advise
Hi APEXBVI,
Thanks for your interest.
1.) Can I replace the word rooms to chefs? Yes sure that’s easy to do
2.) Can I change the Content of aech room to reflect details of a chef? e.g ( Change Size, Capacity, View, Select room) use this link for reference http://themes.quitenicestuff2.com/sohohotel/demo1/bookings/ Yes of course, all pages can be completely customized to anything you want using the drag and drop page builder
3.) When adding add-ons, can I Offer services like waiter, bartender, mixologist, grocery pick ups etc: Yes you can add as many custom add-on services as you want
Best regards
Hi Nick, why don’t I have the number of guests in the booking confirmation email? How can i solve?
Thanks
Hi masteradminluca,
Currently the guest number is only displayed in the WordPress dashboard, I agree it would be useful to add it in the email as well though. I’ll look into adding this in an update.
Best regards
We are running the latest v3.2.2 version and would like to update to v4.x. The new version looks like quite a large update, especially for the booking system, although we aren’t using much of that part of the theme any more.
Is there a seamless upgrade from v3—> v4 or will it require any manual steps to perform the update? I had a look in docs but there wasn’t much information on moving from v3 to v4.
Many thanks.
Hi psykoptic,
Please open a support ticket and I’ll be happy to help: http://quitenicestuff.ticksy.com/
Best regards
Hi Nick, how are you?. I am goint to purchase your product, but i have seem in the comments, that the blacked date feature is not available in the new version. I had problems with other wordpress themes because we do not use the calendar of the plugins, we use another system as well, so we do not add direct phone reservations for example ih the calendar of the plugin My question is if that feature to block dates, will no longer available. Thanks a lot!
Hi aparthotelref,
Thanks for your interest.
You can absolutely block dates in the calendar with Soho Hotel, no problem.
Reading old comments isn’t an accurate source of information when it comes to features, since the theme was released 8 years ago and the features have changed a lot over the years with all the updates.
Best regards
Hi nick thans for your comment and sorry for my english, jeje. Sorry for the insistense, but, i need the “block date” feature, i do not need charge fake or real reservations to decrease the availability. I need to set a check in day, and checkout date, and block one type of room for example. Can i do that with your theme? Sorry, i want tomae sure before purchase, because in argentina we have a terrible problem with USD and it is very e xpensive for me.
Yes you can block dates in the calendar, you don’t need to create fake bookings or charge money.
Best regards
Hi we have identified that the Soho Hotel Booking plugin is causing 2 Critical errors in our Site Health report. When we disable the plugin the errors disappear. Reactivating it returns the errors again. The errors are “An active PHP session was detected” and “The REST API encountered an error”, thank you in advance for your help. The website is https://brookvale.ie/
Hi Alzybob,
Could you email me with this issue please an I’ll be happy to help: hello@quitenicestuff.com
Best regards
Hi there, wanted to change the words on the button ”Select Room”, to “Book Now”, on the 2nd page of the booking form. Where is this located? The place we have is not a hotel, but an entire house… thanks!
Hi innovagoods,
Please open a support ticket and I’ll be happy to help: http://quitenicestuff.ticksy.com
Best regards
Hello, does booking at the wordpress backend also register the customer as a user please???? Because looks like front end registers, but don’t know of backend booking, that is if when you add guest details and you save it will create an account for the guest please at the backend. Thanks.
Hi frankdage,
Thanks for your interest.
Yes you can place a booking and register a new user account via the backend.
Best regards
Any demo on this please, so I can check please. thank you.
Sorry no there isn’t a backend admin demo, if you have a specific way you need this functionality to work let me know and I’ll tell you if the theme can do it.
Best regards
Nothing specific sir, just that, we want our staff to be able to login and do the booking from the backend for customers, so we can get a report on their booking activities as well, that’s basically it. But once booking is done at the backend, a customer account should be created just like how the frontend works with the woocommerce, that’s all. So customer can manage their bookings etc etc.
Yes the theme can do this, but bear in mind you need to create the customer in the backend first, and then apply the customer to the booking in the backend.
Best regards
I’m from Ghana and i want to install a payment system supported in Ghana
Hi Nanajnr65,
Thanks for your interest.
Soho Hotel supports the “myghpay” WooCommerce Payment Gateway, that will let you accept payments if you’re based in Ghana.
Best regards
i added the boking page as checkout and i can’t find reservation in product
Hi Nanajnr65,
Are you already using Soho Hotel? If so please open a support ticket here and I’ll be happy to help you get setup: https://quitenicestuff.ticksy.com/
Or if you mean you can’t see the Ghana payment gateway on the demo website, this is because the demo website does not have it installed. But I can assure you the “myghpay” WooCommerce payment gateway is compatible with the theme.
Best regards
Hello,
This is pre-buying question.
Dose this theme fully support Siteminder (www.siteminder.com) integration?
We would like to use our own booking system.
Hi thepuffinhouse,
Thanks for your interest.
If Siteminder can be integrated with WordPress (e.g. they have their own plugin, or some other form of integration) then yes you can use it no problem.
Best regards
Just updated the theme + plugins and the whole website is off (not only colors). Suddenly the home page is a blog/news page? Booking page/process is aligned to the left with no clear overview for guests. How to go about? I have followed the “updating” documentation.
Hi norbertantosik,
Please open a support ticket and I’ll be happy to help you get setup: https://quitenicestuff.ticksy.com/
Best regards
Hi, I have a lot of problems with migration to theme version 4. I have problems with font, with revslider and with price settings. I sent you an email, please can you help me in this migration… I can’t left the websites not updated for the future…
Hi ateacme,
I’ve responded to your email.
Best regards
If I understand well your words, I must rebuild the website form 0 in order to use you new theme version..it’s a lot of work with 7 accommodations ita+eng. I’m using WPML and I translated the most part of your theme and plugin strings also modifying English texts for our specifics needs so I don’t want to loose everything. Furthermore I need only a request of booking, without payment, so I don’t need woocommerce but if I deactivate it, theme crashes and, in booking settings, I don’t have the form custom fields: how can set them without woocommerce? I sent you an other email 2 weeks ago, please let me know for a solution
Hi ateacme,
Did you receive my email? If you need further assistance please respond to it and I’ll be happy to assist.
Best regards
Hi, yes I replied to your email 2 weeks ago…I’m sending you it again just now
Hi ateacme,
As far as I can see you’ve just forward an old email which I already replied to 2 weeks ago, I’ve forwarded my original response to you again.
Best regards
thanks a lot, I didin’t received that message! thanks for your explanations, I’m responding you just about a few things
Hello, Recently purchased the theme But unable to import the demo content even when click on demo import option. Nothing is importing. Kindly let me know how can I import the demo.
Thanks.
Hi prinzvirtualcoders,
Thanks for purchasing!
If you open a support ticket I’ll be happy to import the demo website for you: https://quitenicestuff.ticksy.com/
Best regards
