6358 comments found.
Hi,
I just updated the theme and also the WP core and WP Bakery. The tab element (timeline) is not showing right. I asked WPBakery support about this, and they said:
The issue is because the older WPBakery Page Builder is modified by the theme author by customizing the existing elements and adding the new one's. Now when you update it, the customization made by the theme author was lost which causes the issue. You can check it with the theme author if there is any way to preserve the customization done by him with the latest version, so that such an issue can be avoided at your end.
This is how the timeline page (using Tabs element) suppose to look like – https://d.pr/i/oRM63d
This is how it looks after the update – https://d.pr/i/xgLX30
Hello,
Please provide us with a relevant URL so we could investigate the issue.
Thanks!
Do you have email that I can email the URL privately? The staging site has http authentication that I am not comfortable to share it here.
Hi, your latest theme is causing conflict with the Ultimate Addon for WPBakery. Element is not showing in the latest theme version. It was working fine in previous version.
Hello,
Please provide us with a relevant URL so we could investigate the issue.
Thanks!
Hello. When I buy Impreza theme, is it a one-time buy or a yearly subscription? Also, does the theme provide templates for portfolio sites or are portfolio plugins required?
Hello,
The license is life-time but it comes with 6 months of support out of the box that can be easily extended though. Impreza supports Portfolio pages, so there is no need to use additional plugins.
Let us know if you have further questions!
Hallo, can I install the theme multiple times for the same website, or just once? Thank you
Hello,
Each website requires a separate license.
Let us know if you have further questions!
Thnak you, but I said the SAME website. If, for instance, I need to reinstall WP or the theme, can I use it more than once?
Yes, you can reactivate the license as long as it meets license agreements.
great theme
Hey guys, quick one. Where has the ‘Responsive Options’ tab gone on column settings? I used this a lot. Please explain how to continue using this feature if it has been modified or moved. Thanks in advance. Matt
Hello Matt,
Go to Theme Options > Advanced and turn off the “Columns Layout via CSS grid”
Let us know if you have further questions!
That worked great thank you!!
Another problem. I am using this code for fonts size, it allows fonts to be set in pixels. This works with the regular editor, but does not work with the Live editor
if ( ! function_exists( 'am_tiny_mce_font_size' ) ) {
function am_tiny_mce_font_size( $initArray ){
$initArray['fontsize_formats'] = "8px 9px 10px 11px 12px 13px 14px 15px 16px 17px 18px 19px 20px 21px 22px 23px 24px 25px 26px 27px 28px 29px 30px 31px 32px 33px 34px 35px 36px";// Add as needed
return $initArray; }
}
add_filter( 'tiny_mce_before_init', 'am_tiny_mce_font_size' );
Hello,
We’ll provide a fix in one of the next updates. Thanks for the feedback!
hello,
is there an addon for Visual Composer or WPBakery to build an content layout with featured image align left or right? look at the printscreen:
https://prnt.sc/20s2zc5example grid: https://prnt.sc/20s4epn
Hello,
You can use Text Block element of WPBakery to create this floating image, please see this: http://somup.com/crXZ2i0Ywu
Let us know if you have further questions!
Hello, Big and obvious request for future releases. It is very difficult to edit large texts in the Live Editor, as the left-side editor is very narrow.
Please! consider creating pop-up window for the text editor, or consider expanding (enlarging) the left pane so that developers can adjust the width of the pane
Thanks!
Hello,
You can use Full Screen feature of the editor https://prnt.sc/20s0jze
Let us know if you have other questions!
Yes thank you. Forgot about this button 
In any case, manually adjusting the width of the left panel would not be superfluous. Thanks!
How can I create a toggle row that can show post grid when click the row? The grid element is working but I want to put it in row/inner row which can be toggled on click.
Hello,
Use Accordion element of WPBakery Page Builder to show/hide the Grid.
Let us know if you have further questions!
Just updated my impreza theme to version 8.3.5, But i am unable to activate the WP Rocket plugin. Any help here?
Hello,
This question requires special knowledge possessed by our support team. Please create a ticket on our Support Portal to:
- follow the ticket to receive notifications about the answers;
- to provide additional information, if it will be requested there;
- continue discussion, if you have additional questions related to the ticket
Thank you, we look forward to serving you!
Hi, can I purchase one product and then build many site.
Hello,
Each website requires a separate license.
Let us know if you have further questions!
What is going on. Yesterday I came in to buy this theme, it was not found. I taught it was removed from theme forest. Only to come back today and its on. now I have bought bimber theme. What a mess!
Hello,
Unfortunately, Impreza theme was temporarily hidden on the ThemeForest marketplace by a mistake.
“To enable all features used by Impreza theme, update UpSolution Core plugin” It is up to date 
Same old bug still not addressed??
Hello,
Go to Impreza > About and make sure that your license is active.
Let us know the result.
Impreza is activated, as it’s always been.
Please provide your website credentials via this form (URL, admin username, and password) https://themeforest.net/user/upsolution#contact so we could investigate the issue.
Thanks in advance!
Hello
Is yout Builder support RTL ?
Hello,
Yes, it does. Feel free to try it out on the test-drive server: http://themetest.net/impreza/
Thanks. Where can I control ads? And is it possible to place ads between the grid on tech demo?
Hello,
Our products don’t control any ADs. If you use Google ADs, then it’s better to reach their support and ask them how to implement their code in WordPress.
Let us know if you have further questions!
Hi, I cannot get buttons to work in the WPBakery layout anymore. They show in the page edit view but not when seen in published page.
Its doesnt even show in html.
Found a solution. If he link url is custom it doesn’t show, so I put it on none for now. Maybe a bug, please check this.
Hello,
Yes, you need to either add an URL or set link to None. We’ll provide a fix for this issue in one of the next updates.
Let us know if you have further questions!
Hi, im trying to figure out how to add an arrow to right in buttons. How can I do this? Thanks!
Hello,
Add the desired icon to the button and change icon position to right: http://joxi.ru/KAgQ15dINzBEDm
Let us know if you have further questions!
Thanks, its not that button its a button in the header from a menu.
Created the button in theme settings button styles.
I used a button in header instead, it worked great, thanks!
Hello, I put a video background in header but I need the video audio to play how to make the video audio sound?
how to make the background video play automatically on mobile
Hello,
1. Background videos have no sound, otherwise they won’t play due to browser policy.
2. Please see this: https://help.us-themes.com/impreza/faq/#q29
Let us know if you have further questions!
Are you planning to fix the bug with Tabs (vc_tta_tabs) in the next version? Because in 8.3.5 the problem remains.
As a result, we have some problems with WPBakery Page Builder, others with Live Builder .. it becomes difficult to work with the Theme!
My suggestion is to fix all bugs and problems and only then add new functions
thanks
Hello,
Yes, we plan to fix this issue in one of the next updates. As a temporary solution you can use either Backend Editor or Live Builder.
Let us know if you have further questions!
There are other problems with the Live Editor. For example, Vc_custom_heading doesn’t work. Also, third-party elements do not work with the Live Editor.
As a result, there is no way to fully work with either editor. Please solve this issue!
Another issue with Live Editor is persistent error while saving – Ajax: timeout timeout
The page is saved, but the error is persistent!
Yes, we’ll fix these issues also. For now, please use the Backend Editor, it supports all the elements.
Sorry for the inconvenience!
Just noticed another problem with the Live Editor, if you edit the titles in Tabs (vc_tta_tabs) then the content disappears :cry:
Hello,
We’ll fix this issue in the next theme update. Please use the Backend Editor as a temporary solution.
Is it possible to make the menu i mobile view slide in from left?
Hello,
This is a complicated question, a good one for our smart support guys, please create a ticket on the Support Portal: https://help.us-themes.com/ so they could find a solution for you.
Thanks in advance!
Thanks! I actually found a setting for the mobile menu slidein from left or right. So it’s not that difficult. For anyone else, its found under theme options headers, pick the header menu to edit, then Mobile Menu > Mobile Menu Layout > Vertical Panel. Where you find the option.
This is great thanks!
