121 comments found.
I recently bought your theme.
When I go to widgetsI get this mistake
https://prnt.sc/23u8axiI also can’t update
WPBakery Page Builder
Hello! Please submit a ticket. Also, please check that the WordPress and other plugins are updated. WPBakery need to be disabled before updating.
WP and all plugins are updated. I updated WPBAkery but widgets is still broken
..
Hello, can’t we have a calendar showing the dates for each room?
Hello! Yes, you can show it on each accommodation
Is the TripAdvisor ratings a widget that auto-updates or do I have to manually change the ratings? thanks
Hello! This is the widget with other booking services like Booking.com and we added the manual rating setting with URL.
Hello , I need the html part ASAP
Hello! Unfortunately, we don’t have HTML version, only WordPress
how to deregister a domain and use other name?
Hello! Will you use the old domain too?
Its a great theme. Please I am having issues changing the rate. I created an apartment but showing $0, please how can I change it?
Hello! Please create a support ticket https://support.promo-theme.com/
Its a great theme. Please I am having issues changing the rate. I created an apartment but showing $0, please how can I change it?
Hello – Iust bought the theme and can not install the demo : [ERROR] Failed to import “woocommerce-placeholder” (Media)
Whats the solution here??
Hello! Just dismiss this notice (this image was imported). After the demo content installation, please go to theme initial setup. Set the Front page and a menu.
Hello. Im facing two issues:
- Rooms not setup like the demo, they look very different. - Translation plugin hides all the pages
Please urgent support here.
Hi Dear, please set this https://support.promo-theme.com/holleta/booking-plugin/#broken_booking_page
I removed the hotel rating from next to the booking form on the banner settings. How can I center the form now?
Please create a support ticket https://support.promo-theme.com/
Ticket done
I have raised a ticket 18 hrs ago. The ticket is = “Hii, when i clicked on Appearances>Widgets then i got a complete blank page. Pl check and solve as early as possible. I attached the screenshot.” but tillnow after so many hours i am not getting any support on this. Pl solve this problem as early as possible.
Hello! Don’t worry, it will be answered today.
which is the highest version of woocommerce that your theme support?
The last WooCommerce version is supported
Hello, Your theme supports restaurant menu with woocomerce? To be able to click on each product from the menu? Thank you
Hello! Only menu, without WooCommerce product
So can’t add wooCommerce products??? Why does say woocommerce ready?
Because the accommodations use WooCommerce too for booking. WooCommerce payments and etc. The restaurant menu is and additional feature for hotel theme. We’ll consider your suggestion about WooCommerce for menu in next theme updates.
Is not possible to disable the WooCommerce for booking and use it for menu?
You can add WooCommerce product as a link in this menu. For example, 1st menu item will have a link to a product. But at the moment, we don’t have a special WooCommerce page for menu item (design and etc) only the default.
Hello, can i use polish payments methods? Like a Przelewy24 or PayU? Or accept payments in PLN?
My support time has been over for 2 days. I have updated “Addons Holleta” and I get the following error from woocommerce: Holleta/woocommerce/single-product/add-to-cart/grouped.php version 4.4.0 is deprecated. The core version is 4.8.0, How do I fix this problem?
I resolved the problem.
Great! Thank you!
Allows you to pay the reservation with Woocommerce?
Hello! Yes, you can use this plugin for that https://motopress.com/products/hotel-booking-woocommerce-payments/
Hi,
Great theme, just looking for some settings to change;
1) Is there a setting to make 2 minimum night stay? 2) Is there also a setting for 10% on 7 nights stay? 3) Can the search facility pick up rooms that have child places, or don’t have child places?
Hello! All settings you can find here ( if they are supported ) : https://motopress.com/files/motopress-hotel-booking-plugin-documentation.pdf
Can user directly purchase a room booking thru website and make an payment then the date of selected will be unavailable to book for others user?
Hello! You can check all necessary variants for your business in docs here: https://motopress.com/files/motopress-hotel-booking-plugin-documentation.pdf
any chance to have this using Elementor? i don’t like WP Bakery. it’s loading slow than elementor
Hello! We’ll add the Elementor, but later. It’s in the list of the theme update.
Elementor version please?
Hello! Unfortunately, at the moment, only WPBakery
Hi, can we use this for multi hotels. and search / directory
Hello! You can use 1 license key only for one domain. Do you mean search hotels?
Hello, I have an issue with the theme in my website. The admin email does not receive email notification when booking is placed. Please help.
And I have the setting on to allow email notifications. Help
Hello! Please create a support ticket
