4042 comments found.
Hi, there’s no dates in the change log so wondering how often the theme is updated? Also an fyi, on the item details page it says Transition Ready instead of Translation Ready. Cheers
Hi,
Thank you for being interested in our theme.
First, normally our theme has at least an update per month. We’re not put the date in the update changelog because we have notice updates for all users purchased our theme via Dashboard.
And yes, It has the same meaning – language transition ready and translation ready – that mean you can use this theme for any language, translate all text on front-end to any language – even build a multiple languages site.
Best Regards,
PenciDesign
Soledad 8.0.6 seems to have an issue of the featured slider and popular posts not correctly activated on the website unless I use the admin to log in the WP dashboard. I also use WP rocket and Cloudflare cache plugins, and the soledad seems not to normally activate the feature slider due to a conflict with one of the former two plugins but I cannot exactly find out the solution for this issue. Finally, I restore the Ver. 8.0.5 and everything on the website is fine now. Hope such issue can be fixed in a next update.
Hi,
We didn’t got this problem from our-end, so can you please create a new ticket on our support forum or send us an email via our contact form ( if you can’t create a new ticket ) and our support team will check it to help you there. Sorry because we don’t provide support for customers via comment here. The comment here just uses for pre-sale questions. Hope you can understand because we don’t have any support staff/developer working on the comment here.
Best Regards,
PenciDesign
Hi, every thing is working fine on the Ver. 8.0.7 now!
Great 
Glad when the problems is solved. Let’s enjoy our new speed optimization module 
Cheers,
PenciDesign
Hi, I wonder can the images used in the demo be used in my personal blog? Any copy right reserved, or how can I refer the photo credit?
Hi,
Yes, you can use it. It’s free images.
In the next time, if you have question, please create a new ticket on our support forum or send us an email via our contact form ( if you can’t create a new ticket ) and our support team will check it to help you there. Sorry because we don’t provide support for customers via comment here. The comment here just uses for pre-sale questions. Hope you can understand because we don’t have any support staff/developer working on the comment here.
Best Regards,
PenciDesign
hello,
i switched over, but nothing works, like feautered posts etc. Can you check whats wrong? nott tech savy at all. thanks
page:https://ervaringenmetsupplementen.nl
Hi,
Thank you for purchasing our theme.
This theme supports 3 ways to setup the homepage – you can check more here, and you’re using a static homepage, so you can’t see the changes on the homepage when change it via Customize.
And since you’ve purchased the theme, so in the next time, if you have questions, please create a new ticket on our support forum or send us an email via our contact form ( if you can’t create a new ticket ) and our support team will check it to help you there. Sorry because we don’t provide support for customers via comment here. The comment here just uses for pre-sale questions. Hope you can understand because we don’t have any support staff/developer working on the comment here.
Best Regards,
PenciDesign
Hi, I want to buy https://soledad.pencidesign.net/soledad-travel/ This exact theme. But when I click on buy I am taking to this page which I am writing comment. I only need soledad travel theme. I am confused. How does soledad multiconcept blogmagazine wp theme equal to soledad travel them?
Hi,
Thank you for interested in our theme.
The “Soledad Travel Theme” is one demo from “Soledad – Multipurpose, Newspaper, Blog & WooCommerce WordPress Theme”
When you buy “Soledad – Multipurpose, Newspaper, Blog & WooCommerce WordPress Theme” – you can import any demo you see on this page to your site and use it You also can change to another demo style or combine the features you want to use from other demos.
Hope that’s clear for you. If you have another question, let me know.
Best Regards,
PenciDesign
Are we allowed to make 3 sites of this theme? Or do we need to buy 3 time this theme for that?
Hi,
Thank you for interested in our theme.
Yes, you need to buy 3 licenses ( 3 times ) to use it for 3 websites. That’s the license policy for all WordPress themes on Envato Market – not only our themes.
Best Regards,
PenciDesign
What is the point (benefit) of multipurpose then? If we have only one site to chose, we can chose from themeforest based on category of theme.
Hi,
You can chose one demo and combined features from other demos. It’s a multipurpose WP theme because this theme can be used for any purpose
Best Regards,
PenciDesign
I work your theme couple of years now. For the next update consider adding multiple authors and guest authors, without an extra plugin, cause I’ve tried them all.
Hi,
Thank you for loving our theme so far.
Yes, I will tell our developers about this requirement, and they can consider adding this feature in future updates.
Best Regards,
PenciDesign
Hi! Is it possible to separate blog posts from recipes in a theme? I ask because I want to buy a second license.
Hi,
Thank you for loving our theme.
Yes, you can do that easy by exclude all recipe categories from the latest blog posts
Best Regards,
PenciDesign
This license key has been registered for the domain …. how can I change them?
Hi,
Thank you for purchasing our theme.
Since you’ve purchased the theme, so please create a new ticket on our support forum or send us an email via our contact form ( if you can’t create a new ticket ) and our support team will check it to help you there. Sorry because we don’t provide support for customers via comment here. The comment here just uses for pre-sale questions. Hope you can understand because we don’t have any support staff/developer working on the comment here.
Best Regards,
PenciDesign
Hello there, thank you for the great theme. I have only one problem, I’ve Imported your elementor demo blog version and I was able to edit the footer using the top bar button “edit footer”, now this button is disappeared. How do I edit the footer?
By the way, unfortunately, I cannot create a ticket in the support forum.
Hi,
Thank you for purchasing our theme and loving it.
If you can’t create a new ticket, please send us an email via our contact form and our support team will check it to help you there. Sorry because we don’t provide support for customers via comment here. The comment here just uses for pre-sale questions. Hope you can understand because we don’t have any support staff/developer working on the comment here.
Best Regards,
PenciDesign
Hi, I’m a null Soledad theme user. Now I want to buy copyright Soledad theme but I am afraid that all settings from null soledad theme will be lost. So is there a way to transfer all settings from the new soledad null theme to the new soledad theme?
Hi,
Thank you for loving our theme.
No – you won’t lose anything when transfer it. You can upload the theme and override to the theme version you’re using. If you have any trouble, just need to drop us a line via our support forum or our contact form ( if you can’t create a new ticket ) and we will happy to help you check it.
Best Regards,
PenciDesign
Thank you!
Hi,
Thank you for being interested in our theme.
1/ We didn’t tested the theme with “Content Egg” plugin – but our theme works fine with most of all plugins. So, I think you can give it a try
2/ You can easy to build a block like that by using Elementor + our theme
Best Regards,
PenciDesign
Hello, I want to revoke license my expired website, how can is that possible? when I try to insert key on my new website an error appear that this key is already used on domain.com…
Hi,
Thank you for purchasing our theme.
Since you’ve purchased the theme, so please create a new ticket on our support forum or send us an email via our contact form ( if you can’t create a new ticket ) and our support team will check it to help you there. Sorry because we don’t provide support for customers via comment here. The comment here just uses for pre-sale questions. Hope you can understand because we don’t have any support staff/developer working on the comment here.
Best Regards,
PenciDesign
Hello, I have bought the theme for a client. Because I found it excellent, I will buy a new license for my project to present my work. So, when I pay, then I will download just a second license, correct? Will my account have both licenses? Because my client will change his domain name. My last question is when is the last day of this offer?
Thank you
Hi,
Thank you for loving our theme so far.
Yes, you just need to download the new license & your accounts will have 2 licenses. And if it’s needed, you can download the latest version of the theme to use it on your new site. The discount will end on Wednesday 1st December.
Best Regards,
PenciDesign
Hello today is 1st December, I didn’t know yesterday was the last day of the discount, so today I saw the old price, it was a misunderstanding and thought that I can today (when I get some money for my work) buy my second license . Anyway, since it could be something I will check another time in the feature perhaps for a second license.
Thank you
Thank you so much for loving our theme. Looking to see your new website with our theme
Cheers,
PenciDesign
Right now, I will deploy the new website for my client, but mine, due to this misunderstanding will delay, when, I don’t know, but for one that is sad for me.
Thank you
If somehow was the yesterday’s offer, I will buy the second license right away! The theme is very good, thank you
Hi,
The discount was end some hours ago. Unfortunately, we can’t get it back 
Best Regards,
PenciDesign
I understand, I feel devastated because I have lost a very good offer for a view hours.
Best Regards
hello, i need the old version of the Theme, the update crashs my whole podcastfeed. Can u help me?
Hi,
Thank you for purchasing our theme.
It seems you did something wrong to cause that problem, so please create a new ticket on our support forum or send us an email via our contact form ( if you can’t create a new ticket ) and our support team will check it to help you there. Sorry because we don’t provide support for customers via comment here. The comment here is just used for pre-sale questions. Hope you can understand because we don’t have any support staff/developers working on the comment here.
Best Regards,
PenciDesign
Hello Team, My friend provided me GPL version of the theme when I am beginner. I setup my blog in 2019. Now I realized that most other things like performance and other are lacking. So just wanted to confirm that if I will purchase the theme now, is there be any performance plugin included, because I read somewhere in the documentation about the performance plugin? Please suggest, so that I can purchase the theme.
Hi,
Thank you for contacting us.
First, we don’t give any GPL license for this theme. So, all websites used under GPL license is not legal. You need to buy the theme to use it legaly.
And yes, please buy the theme and update it to the latest version by do follow this guide and you can get all features from the theme – included all features you’ve listed.
Best Regards,
PenciDesign
Thanks for the reply. Yes I knew that license for GPL is not available. When I will buy I will get licensed theme. I am more concerned about performance plugin.
Yes, you will get it after buy the theme.
Best Regards,
PenciDesign
Now I am proud member of the soledad family. Thanks.
Great Thank you so much.
Cheers,
PenciDesign
Finally waited for Black Friday, I have joined the soledad theme family
Great Thank you so much for purchasing our theme. Glad to see you as a customer
Cheers,
PenciDesign
Hi, what if we already have an existing website? At the moment I’m using Jannah Theme, but not happy at all with very old basic and classic back-end design and many limitations. How can I switch from other Theme(Jannah) to Soledad? Do you have any specific tool? Or I need to design from scratch and do not use a pre-built design? I’m not sure if Jannah use any custom fields, but I have TinyMCE installed that I think it was installed with Jannah. Please give me an advise how to safely switch from othere Themes? I have around 1000 news posts. My website is a technology news website.
Thanks
Hi,
Thank you for being interested in our theme.
You can move your site from any theme to our theme easy and safe. Just need to deactivate all plugins required with your old theme before installing & activating our theme to make sure there is no conflict between those plugins with our theme.
One note: Maybe you need to re-build the pages you’re using page builder from Jannah to Elementor. Since the Jannah theme uses its own page builder and it can’t save when you change the theme.
Best Regards,
PenciDesign
Hi Penci
Is there a Load more functionality on your “Penci image gallery” element in Elementor?
I have a lot of images I want to include on some of my pages, but it hurts the sites loading speed REAL bad if I have to show them all.
Kind regards
Michael
Hi,
Thank you for purchasing our theme.
Since you’ve purchased the theme, so please create a new ticket on our support forum or send us an email via our contact form ( if you can’t create a new ticket ) and our support team will check it to help you there. Sorry because we don’t provide support for customers via comment here. The comment here just uses for pre-sale questions. Hope you can understand because we don’t have any support staff/developer working on the comment here.
Best Regards,
PenciDesign
Hi there, recently the search in the header of my website only shows results in pages and posts. Before this, it was showing products too. I am not sure which update has changed this but how can I fix it? Thanks
Hi,
Thank you for purchasing our theme.
Since you’ve purchased the theme, so please create a new ticket on our support forum or send us an email via our contact form ( if you can’t create a new ticket ) and our support team will check it to help you there. Sorry because we don’t provide support for customers via comment here. The comment here just uses for pre-sale questions. Hope you can understand because we don’t have any support staff/developer working on the comment here.
Best Regards,
PenciDesign
