13535 comments found.
Does it can just replace the course-content.php in learnpress plugin? Because I does not need all the pages.
Hi jamesxy,
You cannot replace that file.
Sincerely
Hello, I need to translate these notices into Spanish. Which is the correct method, I have done it through Locotraslate, however, the changes do not occur. Changes must be made, in the plugin or in the theme.
See images:
http://prntscr.com/v94cttSee images:
http://prntscr.com/v94h9yHi jcrosasm,
Please create a new account on thimpress.com. You can read more here:https://thimpress.com/knowledge-base/how-to-create-an-account-on-thimpress/
Then go to the Eduma forum: https://thimpress.com/forums/forum/eduma/ and create your topic.
We will check all your issues.
Sincerely
Add the Date of birth to the Certificate. These 5 defined fields are not enough. It’s useless to me
Hi cms_loge,
Thank you for your feedback, we will try to add it in the next version of our Certificate add-on. There is no option to do that.
Sincerely
Great, so waiting for an update
What’s next with this topic. It is very important not only for me. In certain situations, certificates are required by legal regulations
Hi,
We checked, almost all customers don’t use Date of birth in the Certificate so the plan update has been rejected, This is a feature you want to develop further so you should use our custom work service at here https://thimpress.com/wordpress-theme-customization-services/ Our developer will check then give you a solution asap.
Thanks & Regards,
ThimPress – Customer Service
Topic up, someone wrote that such functionality will be added during the update.
I sent a mail waiting for information
We will discuss with our developer team for this request.
Hi , kindly need to remove “Your cart is currently empty.” and “Back to Class” in Checkout page pls note i set checkout page to lp_checkout in learnpress pls help me
Hi mhhammam,
Your support license has expired. Please renew your support license to get the best support service.
About this issue. Please send us an email to support@thimpress.com, we will try to help you.
Sincerely
Hello, I would like to ask first before deciding to buy this theme,
1. Will LearnPress premium add-ons also get future updates at no additional cost? 2. I want to make this LMS website only accessible to people with access/accounts provided directly from me, not through purchasing or registration. Is this possible?
thanks before
Hi ariestowibowo,
1. Yes, you can update our theme forever without any extra cost.
2. Yes, you can disable register feature on your website and there is only one way to create an account is that the accounts are created by admin in backend.
Sincerely
Pre purchase question: Is it possible to setup access to purchase courses just after paying membership fees. For example paying admission fee and after that only will be allowed to purchase courses
Hi fferoz_bilal,
We don’t have that option now. User can buy the course without a membership level.
Sincerely
Thank you for extremely fast reply!!
Hi, i realized once i added item to the cart, the header top cart icon quantity did not reflect to 1, it will still remain as 0 until i refresh the page, Can you advice of this and reply here instead? thank you
Hi kally_chong,
We are working on this issue and will fix it in the next version.
For now, you can enable “Redirect To Woo Checkout” to redirect to the checkout page and the quantity on the cart icon will change.
Sincerely
Hi, can i said that this is the bug issue? and there’s not able to fix for now? Just to check roughly when will be the next version update to release? thank you
Hi kally_chong,
That is not a bug because the course is still added to the cart.
We cannot give you a certain time now. We will release the new version when it is really ready to use.
Sincerely
Can you disable comments on the tags page?
Hi DigitalFTL,
There is no option to do that now.
Sincerely
Hi Artloper,
You can move our theme and your data to another hosting name.
The migration is not in our scope and we have never used that method. You should contact your host to get help with this issue.
Sincerely
hi, help me please, i need some help, i send 2 messages in the forum thimpress, may username is JACQUES75
Hi JACQUES75,
We have replied to your topic on our forum. Please check it.
Sincerely
Hi,
I have created a ticket for two issues and waiting for the reply from 22nd and 24th. Please see the ticket #619523. Thanks
Hi almehsan,
We have replied to your topic on our forum. Please check it.
Sincerely
Hi! How can I reduce the width of the toolbar? Thks!
Hi kaiki,
You can use CSS code to change it.
Sincerely
Dear Support,
Can you please tell me where to control the settings for the instructor’s dashboard? I logged in as an instructor and noticed that the instructor could access lots of actions that I believe should only be accessible to me the administrator as you can see in this screenshots: https://prnt.sc/v65c9w and https://prnt.sc/v65dab. For example, instructors could access all the images I used on my website, that is not good at all.
I just want instructors to be able to create and edit courses and also attend to student matters but not my private stuff as the administrator. Also, anytime I change my password as an instructor, I receive two emails one telling me that my application to become an instructor has been approved and the other one welcoming me for registering on the website.
Almost all the extra plugins are showing up on the instructors dashboard. For example, why should an instructor access the wishlist and team plugins? Can you please tell me if there is any settings that I have missed? Because this is a major loophole for me.
Thanks.
Hi Oyindamolami,
You can consult and use this Plugin https://vi.wordpress.org/plugins/remove-admin-menus-by-role/
Sincerely
hi . tried to enable login in toolbar but not appear even i made all requirements pls check aastacademy.com to see , thanks in advance fr your help
Hi mhhammam,
You can go to Appearance-> Widget-> Thim: Login popup-> Menu Right-> done
Sincerely
thanks alot for your support yes it appears in right menu beside search , tried to add it to toolbar but all toolbar not appear can u help me pls
Hi mhhammam,
You can go to User/ Profile/ Toolbar: click/ Update Profile. https://prnt.sc/v6epms
Sincerely
Dear . this option is is checked but still have same problem , what other can help to solve this issue
Hi mhhammam,
Your support license has expired. Please renew your support license to get the best support service.
About this issue. Please send us an email to support@thimpress.com, we will try to help you.
Sincerely
welcome i want buy this theme but i have one question can I make table in toggle can I make this by your theme ?
Hi ADV2030,
Sorry we do not understand what you mean, can you tell more about your request?
Sincerely
Hi.
1. Thim login popup is all white and hence not visible in Mobile Menu (white background). Managed to change the button font colour in the Customizer but it only worked for Login/Logout button but not Profile. Any ideas to assist?
2. LearnPress – bbPress Integration for bbPress forums is not compatible with Gutenberg editor and results in “Error message: The response is not a valid JSON response.” It took me a while to figure this out! days! Argh!!! But anyways thought you should know. So for now I have a work around. Just deactivate the plugin while I make changes to a page if I want to use the gutenberg editor. And then reactivate it. So you might want to look into whatever the bug is for the next version. btw I’m running php 7.3 not sure if that’s the reason. Look forward to your feedback.
Hi Smartkidstt,
1. Can you take a photo, or record a video of the problem you’re talking about? 2.You can activate Plugin Classic Editor to fix this error.
Sincerely
Hi:
Thanks as usual for your prompt response.
1. https://www.smartkidsclubtt.com/wp-content/uploads/2020/10/screenshot-mobile.png
2. Yeah. I know I can switch to Classic Editor. But I wanted to use the gutenberg editor. It only works when you disable the Learnpress bbpress plugin. Just thought you should know of the compatibility issue.
Hi smartkidstt,
Please create a new ticket on the forum for us to check for you.
Sincerely
Hi.
I resolved the issue. Used a different widget as I wanted custom registration. So It’s all good!
Thank you.
Hi smartkidstt,
So happy to hear that your problem was resolved. I hope you love our theme.
Sincerely
Hi, is there a way to add a questionnaire in the registration form? And if it doesn’t, can I use another plugin to register users maintaining the features of the platform? (like WP Forms)
Hi igonzalezd,
Sorry we don’t have this feature yet, thanks for your question.
Sincerely
Hi! How can i display instructor list in grid view?
Hi manchunsai,
You can create a new page then add our widget/element “Thim: List Instructors”.
Sincerely
Thanks ThimPress Team to reply ,
But there have not any ” widget/element” https://prnt.sc/v59c0xis it i need to reinstall the theme? or i need to install elementor version ?
thanks a lot
Oh , i just update , the element and widget will show that , thanks a lot ,
Hi, please consider it as pre-sale questions:
1/ Is it possible to disable the registration and payment in the theme? We only want certain people to have access to our courses. We do not want any payment on our site either. We only want people to be added to the back end and given a username and password for login.
2/ Also, we need to disable the ENROLL / TAKE COURSE option for the students.We want to control who can get into a course. So we will assign the course to the students manually from the backend.
Hope to hear from you soon.
Thanks
Hi anjanphukan,
1. Yes, the registration is a setting from your website. You can disable payment and create users and orders in backend.
2. Yes, you can do that.
Sincerely
Hi Support Team, thanks for your reply.
2/ My client has purchased the theme. But I don’t see an option to remove the TAKE THE COURSE button for not logged in users from the course. For example: https://success.university/develop/course/life-insurance-agent-licensing/
Hi anjanphukan,
Please create a new account on thimpress.com. You can read more here:https://thimpress.com/knowledge-base/how-to-create-an-account-on-thimpress/
Then go to the Eduma forum: https://thimpress.com/forums/forum/eduma/ and create your topic.
We will help you to do that.
Sincerely
Hi the theme looks amazing. I am wondering if it is possible to sell memberships with this theme? If so do you have any documentation. For instance can I set a monthly fee that reoccurs rather than a 1 time fee. Also is there a way for me to host assets such as videos and pdfs where a user can login with a password and access. Thanks very much!!
Hi ntsianco,
Yes, you can use the plugin Paid Membership Pro with our theme. You can read more here: https://thimpress.com/product/paid-memberships-pro-add-learnpress/
You can set a password for courses, only who has the course’s password can access it.
Sincerely