64 comments found.
Hello,
After updating wordpress to 5.9.1 i got this error in the console: isotope not initialized. Cannot call methods, i.e. $().isotope(“layout”)
The path of the error is this: https://logisticsconferences.gr/wp-content/themes/in-conference/js/jquery.isotope.min.js?ver=1.5.19Is there any update or any patch for this?
Best Regards
Hello, thank you for contacting!
Please make sure to use the latest theme version (1.2.0), update the plugins and clear cache, it should be helpful.
In case the issue remains actual please submit us a request at https://cmsmasters.net/support/ with the link to your site and relevant WordPress and FTP credentials and our support agents will take care of the case.
Thank you!
Hello, can I use the theme to sell tickets for live events and also for online events?
Hello, thank you for contacting and for your interest in the theme!
The theme uses the Events Calendar plugin for the events displaying. The Events Calendar plugin doesn’t provide such functionality as events selling. You can try to use the Event tickets plus addon for the purpose but we should note that we didn’t test third-party plugins/addons functioning with the theme and thus can’t guarantee their compatibility.
The theme is also compatible with the WooCommerce plugin that can be used for selling.
Should you have any questions please feel free to contact our support team at http://cmsmasters.net/support/
Thank you!
Hello,
When i try to update the LayerSlider from version 6.6.1 to version 6.11.6 i get the following error : License activation is required to receive updates. Please read our online documentation to learn more.
So, is there any way to update layer slider?
Best Regards
Hello, thanks for contacting!
Please contact our support team at http://cmsmasters.net/support/ and we’ll gladly provide you the current Layer slider version.
Thank you.
Should this still work with wordpress 5.6? I made a website with your theme years ago and absolutely loved it. I want to recommend it to a friend, but I just tried it on my test website and the content composer is not working anymore.
Hello, thanks for contacting!
The current theme version (1.1.7) that is available for download at the moment is compatible with the current WordPress version and works correctly. Please update the theme in order to avoid possible issues with the theme functioning.
Should you have other questions please feel free to contact our support team at http://cmsmasters.net/support/
Thank you.
Hello I installed this theme on wp version 5.4.1, php version 5.6.32. but when I try to create a new page or article, the page does not load (remains white) and there is no possibility for me to add content. The plugins are active, I followed the procedure indicated. What could it be?
Hello, thanks for contacting!
The issue you have isn’t a typical one and there is a need to investigate it from your end. Personal assistance is provided via tickets system – please submit us a request at http://cmsmasters.net/support/ with a link to your site and relevant WordPress and FTP credentials and our support agents will take care of the case.
Thank you.
*Please note, that according to the Envato rules all support (except updates) is provided within first 6 months after the purchase. At the moment your support has expired. We advise you to extend support to continue receiving assistance.
Hello, I am trying to help a client to put in place the Events Schedule. However, no matter what I do, there is only 10 events showing per day. I need to have all of them showing, I cannot see where are the options for this ? Any idea why it shows only 10 events ?
Site is here : http://sidim.com/conferences/
Thank you
Hello, thanks for contacting!
It is difficult to recommend anything without investigating the issue from your end. Personal assistance is provided via tickets system – please submit a ticket at http://cmsmasters.net/support/ and our support agents will take care of the case. Just please make sure to add all the required credentials to your ticket.
Thank you!
We’d kindly ask you to log in with the account the theme was purchased with, so that we could see “Purchased” and “Supported” tags. Appreciate your understanding.
Hello, thank you for your reply. Unfortunately, this plugin has been bought by a third party provider and we don’t have access to the purchase number. Is there a way we can find it out inside our WordPress installation ? If I open a ticket and give you a login credentials, will you be able to help us anyway ? Thanks a lot
Hello!
As fine as I see your’re running an outdated theme version – it is strongly recommended to use current theme version in order to avoid possible issues with the theme functioning.
We can’t help you without the purchase data. You see, exactly a purchase code is a requirement for us to start working on your request. Such are the rules of our support policy we can’t get around and we need to follow.
If you don’t have access to the account from which the theme was bought and you can’t contact a person who bought it to get a purchase code, there is no another way but to make a purchase again in case you need our assistance and updated theme version. Appreciate your understanding.
hi, how does it look with WP 5.0 compatibility?
Hello, thanks for contacting!
At the moment we are working on updates for WordPress 5.0 and Gutenberg and strongly recommend to use 4.9.x WordPress version in the meanwhile.
If you updated WordPress to 5.0 please install and activate the Classic Editor plugin and choose it here https://www.screencast.com/t/c6hH5OaiaR Thus there will be an opportunity to edit pages using CMSMasters Content Composer plugin. Classic Editor plugin can be downloaded here https://wordpress.org/plugins/classic-editor/ Appreciate your patience and understanding.
Should you have other questions please contact our support team at http://cmsmasters.net/support/
Thank you.
*Please note, that according to the Envato rules all support (except updates) is provided within first 6 months after the purchase. At the moment your support has expired. We advise you to extend support to continue receiving assistance.
any news? I saw available update, but changelog is missing and theme version is still 1.0
Hello!
Updated theme version is available for download – please update the theme in order to avoid possible issues with its functioning. Current theme version is 1.1.4. Changelog will be updated shortly, appreciate your patience. At the moment you can see it here: http://cmsmasters.net/files/changelogs/in-conference-changelog.txt
Besides you can always see a list of updated files in each theme version in a readme.txt file. This file is located in theme root folder and is always updated with theme updates.
Please feel free to contact our support team at http://cmsmasters.net/support/ in case you haму further questions.
Thank you.
Hello guys, i want to purchase this theme, but i would like to know i can import the demo theme via one click demo intall. Thanks
Hello, thanks for contacting!
Demo content can be imported in 3 steps: content import, settings import, sliders import, but it can be done really fast – please see the video tutorials here. Besides, we provide our customers with detailed documentation and our support team is always ready to assist you if any help is required.
Let us know if you have further questions, thank you!
Okay, great thank you for you quick reply.
Hi there. We have a festival full of events that will be managed using Eventbrite. My question is about InConference’s compatibility with The Events Calendar by Modern Tribe. The Events Calendar is also compatible with the Eventbrite Import plugin (you can import event info right into the EC Pro post-type).
Question: can we turn off InConference’s integration with Woo Commerce to use The Event Calendar to display an Eventbrite ticket purchase iframe (thanks to the Eventbrite Import plugin)?
I just want to make sure there aren’t any Woo functions that would get in the way…
Thanks in advance for you thoughts!
Chris
Hi Chris, thanks for contacting!
We can guarantee the Events Calendar plugin compatibility with the In Conference theme. You can either use a free version, or purchase the Events Calendar PRO add-on (always sold separately) that extends events functionality even more. Both free and pro versions are styled for the theme.
Concerning the Eventbrite Tickets add-on – please note that the theme guarantees functionality with basic Events Calendar plugin, while we cannot guarantee the theme correct work with all the extensions – in fact it is a usual practice and alas there is not much we can recommend regarding this, as we haven’t implemented tests with it. The only thing I can advise is to try it by your own. Appreciate your understanding.
Please don’t hesitate to ask further questions. Thank you!
Thanks so much for the detailed reply!
I know that ECPro, itself, works with the Eventbrite Import plugin – the EB Import pulls data from EB and populates the ECPro post-type (including an iframe for ticket purchase). So as long as we can turn “off” Woo with no bad side effects, then my guess is that we’re good.
QUESTION: is there any way I can fire up a demo site backend to install those plugins with your theme and quickly test that out?
Alternatively, we have an eventbrite account set up for testing the import, and a demo site we’re working on at www.chrisyakimov.com/bfol/ – is there any way you can grant me a one-day license to install the theme, test it, and then discard it? (I know this is an irregular request).
Thanks again for the quick reply!
Chris
Dear Chris,
We don’t offer access to the dashboard, and we can’t provide any trial version of the theme. All our themes can be bought via Envato Market only as all the rights belong to this marketplace.
In fact it is the first request we received about the Eventbrite Import plugin compatibility, and making third-party plugin compatible with the theme functionality and styles requires serious tests and customizations that are beyond our support policy. We do not guarantee the third-party plugins compatibility with the theme, especially if they aren’t listed under Compatible With column. Appreciate your understanding.
Thank you!
Thanks! That all makes sense.
You are 1 of 3 that have made our cut (out of about 20 we were testing). But we really need to make sure that ticket purchases through Eventbrite’s iframe don’t clash with Woo. The Eventbrite Import plugin IS compatible with The Events Calendar PRO (by design, actually – it imports EB events into ECP). So it’s only about the payment processing through the Eventbrite Iframe.
If we purchase your theme to try and test that, do you have a refund policy if we find it doesn’t work (it shouldn’t take more than a couple of hours to test)?
Thanks!
C
Hi Chris,
Please note that according to Envato refunds policy refunds can only be provided in such cases: https://themeforest.net/page/customer_refund_policy . Appreciate your understanding. As I mentioned before we do not guarantee the third-party plugins compatibility with the theme, and alas there is not much we can advise regarding this. There are tons of different plugins available and we cannot ensure compatibility with the theme for all of them.
Thank you!
Hi, my support has just expired but i have one question – do i need to get support for $40 or can i ask it here? – it’s just to know is it possible to have the inbuilt timetable sections all stay open? instead of the hover function as client would like to see the speaker info etc as well when previewing timetable?
Hi, thanks for contacting!
Yes, the desired result can be achieved with the help of some custom coding, if you contact our support team at http://cmsmasters.net/support/ they will help you with it, just please provide your WordPress admin login, FTP credentials and purchase code that verifies your purchase of the extended support. Appreciate your understanding.
Thank you!
Pre-Sale question: Do you provide PSD files?
Hi, thank you for your interest to our theme!
We don’t have PSD as a separate product and don’t include PSD files in the theme package. Appreciate your understanding.
But we have PSD file for the homepage and our support team will provide you with it after purchase, just submit a ticket at http://cmsmasters.net/support .
Thank you, should there be anything else you wanted to ask please do so!
hi, i bought the theme and my support just expired. is it possible if i just have one question to ask it here? Basically, we set up the form builder that you guys provided but forgot to add the elements into the message, so we ended up with emails with no subject other than the standard ‘Your message text…’ and seemingly no idea of who sent it as the email defaults to email@example.com? Is there any way to tell who sent the emails?
Hi, thanks for contacting!
To receive the info there us a need to build the Contact form correctly with adding all the fields you used to your Message Composer, as shown on the example screenshot and using E-mail field instead of a Text field on your contact form settings: https://www.screencast.com/t/5RWSU0gWh to see the e-mails instead of the email@example.com. Appreciate your understanding.
Thank you!
*Please note, that according to the Envato rules all support (except updates) is provided within first 6 months after the purchase. At the moment your support has expired. We advise you to extend support to continue receiving assistance.
Hey, how do I remove the comment section in each individual event page?
Hello, thanks for the question!
To remove the Comments section please edit the page and uncheck the Comments displaying: https://www.screencast.com/t/lnKytroV
Thank you!
Hi! For the news EU privacy law we need to load the google fonts locally. Is this possible somehow? Or can I stop the theme from loading the fonts from google and include them locally with a child theme? If yes, how can this be done?
Thanks!
Hi, thanks for asking!
At the moment the theme provides opportunity not to use the Google fonts: https://www.screencast.com/t/XVrPjheqnfV , our developers will investigate the opportunity of making Google fonts loading locally and it will be included to the next theme update. Appreciate your understanding.
Thank you!
Hi! Any news on this topic?
Hello!
We update themes by turns and at the moment we can’t name exact terms when needed theme update is released, appreciate your patience.
Please feel free to contact our support team at http://cmsmasters.net/support/ in case you have further questions.
Thank you!
Hi, I am interested in purchasing this theme. Before that, I have a few questions for you. 1. In the speaker section. Can I display all the speeches he/she are delivering in the conference. If yes, is it automated meaning if I add it in the event calendar does the topic directly get added the single profile section? If not, it is possible?
2. Do you use revolution slider and visual composer, and do the plugins come included in the theme or purchased separately?
Thanks.
Hi, thanks for being interested in our theme!
1. Speakers pages are made with the help of the custom post type – profile. It allows to add needed info to the content area using the shortcodes: https://www.screencast.com/t/soT9nJAlH3xm or to the Profile Features: https://www.screencast.com/t/Q44vyVKI
To add the event to the Sсhedule or to the Events Calendar there is a need to create the appropriate event: https://www.screencast.com/t/6oQhfawMBlq ; https://www.screencast.com/t/AHtCzldp. Please note that our events view is achieved with the help of Events Calendar Pro plugin that should be purchased separately as this plugin is prohibited from third-party distribution. More information about Events Calendar PRO plugin can be found here.
2. The Revolution slider plugin comes bundled with the theme, you can use it for free. As for the composer – Visual Composer (Page Builder by wpbakery) isn’t included in the theme package and we can’t guarantee its compatibility with the theme, as we haven’t implemented such compatibility tests. Though we can’t deny mentioned plugin will work properly with our theme.
For the demo we used our own Visual Content Composer with a huge custom shortcode collection. Please check this video demonstrating how easily shortcodes can be managed. Our visual content composer allows to place any shortcode/section to any part of the content area. You can modify content according to your requirements, for instance, add elements of other pages to your home page.
Please don’t hesitate to ask further questions. Thank you!
Love, love love the theme! 
Great job! Probably a stupid question, – but I was wondering if you could help me with the following: I need to make a schedule (Program) for a one-day event, and I can not figure out how to do that! Everything just gets mixed up with event halls and dates and everything. :-/ Please tell me how to make one simple timeline with the activities for an event. Thank you.
Hello, thanks for contacting us and for your feedback, love to hear it!
We’ll be happy to help you with the schedule setup, just please submit us a personal request here so that we could investigate the issue you have from your end. Please make sure to add WordPress credentials.
Thank you!
Thank you so much! I have sent you a ticket, with a plea for help!
Thanks for your reply!
Could you please specify a ticket number so that we could check the progress for you? As soon as request is submitted, a user receives automatic response with company policy and ticket number. The letter might be redirected to Spam folder, please check it as well.
Thanks in advance!
Hi There, Please let me know how to show this countdown.
https://www.dropbox.com/s/nwa1bgotj5rbxdh/2018-01-29_16-51-56.png?dl=0
I checked much time in the Sample but it did not yet.
Best Regards,
Dicken.
Hi Dicken, thanks for contacting!
The Event Countdown widget is added with the help of the Events Calendar Pro plugin. But please note that it should be purchased separately as this plugin is prohibited from third-party distribution. In the basic Events Calendar plugin you can use Events List widget. More information about Events Calendar PRO plugin can be found here.
Please feel free to ask any further questions should you have any, we’ll be happy to answer them! Thank you!
Thanks for the reply too quick. One more question: How to show this slideshow via mobile? https://www.dropbox.com/s/2x8143g3md4z5vc/2018-01-29_17-21-55.png?dl=0 I see your theme has been disabled too.
Regards.
Dicken.
Thanks for the question!
To show the slider on the mobile there is a need to enable the mobile displaying in the Slider settings: https://www.screencast.com/t/n0VzhU1z
Thank you!
Thanks for the support. It worked.
Hello, did the template receive an udpate recently? There is an issue with the single post theme options “heading”, which does not work properly. Any clues about it?
Hello, thanks for the question!
Yes, the latest theme version is 1.1.0 and it includes fix for the issue you have.
To update the theme please download the newest archive from the Themeforest.
The easiest way to update the theme is to rename the old theme as in-conference-old in your wp-content/themes folder. Then you will be able to upload the new theme in-conference.zip via the WordPress admin panel and activate it.
You can also update the theme via FTP by copying all files from the unzipped in-conference folder to your existing wp-content/themes/in-conference folder, so that the new files will overwrite the old ones.
After the theme update, please proceed to Appearance > Theme Plugins, and update all the suggested plugins. Please note that you might need to clear your browser’s cache in order to see the changes.
If you still experience any problems, please submit us a personal request here with relevant WordPress and FTP credentials and our support agents will be happy to help you.
Thank you!
*Please note, that according to new Envato rules all support (except updates) is provided within first 6 months after the purchase. At the moment your support has expired. We advise you to extend support to continue receiving assistance.
Great! Many thanks, works perfectly. Please do not hesitate to put changelogs in the template description page . Have a great day!
Thanks for your reply!
Changelog will be updated shortly, appreciate your understanding. Yet also please note you can always see a list of updated files in each theme version in a readme.txt file. This file is located in theme root folder and is always updated with theme updates.
Thank you!
Hello, there seems to be a problem with the theme. I noticed today that, for example, the Theme Settings > Colors window is not displayed at all, and that on all the windows in which the color selection tool is located, all other features do not work. The problem is the same on Chrome and Safari. Do you know what the problem might be?
I think the color selection tool may be the source of the problem!
Thank you!
Hello, thanks for contacting!
Please make sure to use the latest theme version (1.1.0). The issue you have can be caused by the WordPress 4.9 version, and there is a need to update the theme, please download the newest archive from the Themeforest.
The easiest way to update the theme is to rename the old theme as in-conference-old in your wp-content/themes folder. Then you will be able to upload the new theme in-conference.zip via the WordPress admin panel and activate it.
You can also update the theme via FTP by copying all files from the unzipped in-conference folder to your existing wp-content/themes/in-conference folder, so that the new files will overwrite the old ones.
After the theme update, please proceed to Appearance > Theme Plugins, and update all the suggested plugins. Please note that you might need to clear your browser’s cache in order to see the changes.
If you still experience any problems, please submit us a personal request here with relevant WordPress and FTP credentials and our support agents will be happy to help you.
Thank you!
*Please note, that according to new Envato rules all support (except updates) is provided within first 6 months after the purchase. At the moment your support has expired. We advise you to extend support to continue receiving assistance.
Hi there I have purchased this theme. As you have claimed that your site is responsive, I find the mobile navigation bar to be at a very odd position. Is there anyway that I change its position to the right or left and on the same row as the logo? So preferably logo on the left and menu icon on the right.
Hi, thanks for contacting!
Please note that mobile menu can be seen on our demo site: http://in-conference.cmsmasters.net/ , changing its location requires significant modifications, that are beyond our support policy. Appreciate your understanding.
I can recommend you to submit us a request here for personal assistance and provide us with a screenshot of a desired result – our support agents will investigate the possibility of implementing needed changes.
Thank you!
