81 comments found.
Hello, Is there a demo link with product filters on a category page to see how they appear?
Hi there, we don’t have e demo for filters. Regards: VamTam
Hello, is it possible to put size or color variables on the products? Thank you
Hi there, yes, this is WooCommerce default functionality. Regards: VamTam
Problems with the mobile version when entering collections
Hi, thank you for choosing our theme!
We would be happy to help you determine the cause of this issue. Please provide admin credentials.
Please kindly submit your question as a ticket on our secure HelpDesk so that our dedicated support team can further assist you.
VamTam Solutions – http://bit.ly/2Se0nv2 Log In – http://bit.ly/2GqIJNv
Thanks so much! VamTam
Hi,Gives problems with Elementor update
Hi, thank you for choosing our theme!
We would be happy to help you determine the cause of this issue. Please provide admin credentials.
Please kindly submit your question as a ticket on our secure HelpDesk so that our dedicated support team can further assist you.
VamTam Solutions – http://bit.ly/2Se0nv2 Log In – http://bit.ly/2GqIJNv
Thanks so much! VamTam
Buenos días, Mi nombre de administrador es Orgreen y compre el thema el 29 Jun 2021 con REGULAR LICENSE. No tiene ni 6 meses y al actualizar el pluging de Elementor crea conflicto en toda la web. Y si no actualizo el menú superior de colecciones da error en la versión móvil.
Hi, thank you for choosing our theme!
We would be happy to help you determine the cause of this issue. Please provide admin credentials.
Please kindly submit your question as a ticket on our secure HelpDesk so that our dedicated support team can further assist you.
VamTam Solutions – http://bit.ly/2Se0nv2 Log In – http://bit.ly/2GqIJNv
Thanks so much! VamTam
there are problems entering: Log In – http://bit.ly/2GqIJNv – I can’t find a problem to fix something internal (pluging elementor) of your template.
You can reach out to us using this form – https://themeforest.net/user/vamtam . Please provide admin credentials. Regards VamTam
unable to change home page 1 first slide image
Hi, thank you for choosing our theme!
We would be happy to help you determine the cause of this issue. Please provide admin credentials.
Please kindly submit your question as a ticket on our secure HelpDesk so that our dedicated support team can further assist you.
VamTam Solutions – http://bit.ly/2Se0nv2 Log In – http://bit.ly/2GqIJNv
Thanks so much! VamTam
hi
Hi, thank you for choosing our theme!
We would be happy to help you determine the cause of this issue. Please provide admin credentials.
Please kindly submit your question as a ticket on our secure HelpDesk so that our dedicated support team can further assist you.
VamTam Solutions – http://bit.ly/2Se0nv2 Log In – http://bit.ly/2GqIJNv
Thanks so much! VamTam
Hello, I have purchased Bijoux – Handmade Crafts Jewelry WooCommerce Shop Themes. I am facing some issues. I Want Add to Cart button to every product. Plz give me solution…
Hi, thank you for choosing our theme!
We would be happy to help you determine the cause of this issue. Please provide admin credentials.
Please kindly submit your question as a ticket on our secure HelpDesk so that our dedicated support team can further assist you.
VamTam Solutions – http://bit.ly/2Se0nv2 Log In – http://bit.ly/2GqIJNv
Thanks so much! VamTam
Themes from Themeforest used to be better than the ones from Monster themes, but Themeforest is also loosing the plot now. Lately the themes are either extremely buggy, or depending on elementor for everything and you have to go buy it your or undocumented like this bijoux theme and you can’t even edit to remove or change images. It is becoming a real worst of money.
I agree with you that Elementor can be overwhelming for a tech-savvy guy or developer. However, the end-users and majority of the client in this marketplace want a Drag and Drop builder so if we are to sell here we need one. Elementor is the best one. I wonder why you are buying a WordPress template, not HTML one.
The statement “The theme has no documentation” is a blatant lie lightly put it 
.
I can post it here for anyone to see – https://elementor.support.vamtam.com/support/home
Not to mention that Elementor itself has more than 1000 guides and hundreds of video tutorials.
Also, it’s kind of weird to have so much struggle and yet you’ve never reached out to us.
Opening a ticket takes less time that posting a review
Good luck with your next theme!
Hi Your change log does not tell you what month and year it was last updated
Hi there, the last update was a month ago. We will add a date in the Changelog soon, Thank you for the idea. Regards: VamTam
Hi I have a pre-sale question, I noticed that on the individual product page when I added the product to the cart the scroll down stops working , this happens to everyone or just me???.I’m on chrome, thanks cheers . Pd. sorry you are not joining black friday 
I like several of your themes.
the cart icon is not opening either
Thank you for reporting this. We are fixing is as we speak. Regards: VamTam
Hi folks, does the theme provide a “dark” mode. If not, anyway to know the exact theme features (background-color, etc.), to get an idea of the amount of work need to make it dark?
Hi there, there isn’t a dark skin available but you can turn it relatively easily with Elementor. It may take from a few hours to days depending on your skill level. Regards: VamTam
Hi I am interested in buying the theme, but before buying it I would like to know if there is a Wishlist option?
Hi there, there is no inbuilt Wishlist option. You can use third party plugin but bear in mind as it is always the case with third party assets, you may need some Custom CSS to tweak it. Regards: VamTam
hi, a presale question: is the theme compatible with slider revolution?
Thank you for your interest in our themes! Probably it will work but we don’t support it as it is a huge drag on performance and in case you run into issues we can’t help. Regards: VamTam
Thanks for the qucik reply. Any other slider that you suggest?
Hi I am interested in buying the item, but I have a question Does the theme have different menu display options?
Thank you for your interest in our themes. The menu areas is editable with Elementor so you can change the layout any way you like. Regards: VamTam
Hi For this you need elementor pro? or is the free version enough?
Thanks
You need Elementor Pro or its GPL ( Free ) alternative – https://proelements.org/ VamTam
Hello Gold And Silver Change Daily Price Per Gram Than if posibal your Wordpress theme change daily price just one click
Hello , This is beautiful theme. I have just few queries… 1. I am not wordpress expert, just some understanding. Is it easily customizable for all…as mine is handmade products business , not jewellery.so i will need some customization. 2. When i add product to cart and try to change the number of items on cart page, the cursor and selection is very diffcult. is it because of demo version ?
Thank you for your kind words! 1. Many of the byers are beginners and they manage to build their site. It is matter of spare time. It takes time to learn WordPresss and Elementor.. 2. As far as I can see it works fine. Try another PC or browser. Make sure you are ruining the latest browser versions. Regards: VamTam
Thank you …i purchased theme…
I used bijoux theme for my website. When i added the product category and added the products for the same. But no content displaying on the website and the page content are still there while in elementor editor mode.
Hi, thank you for choosing our theme!
We would be happy to help you determine the cause of this issue. Please provide admin credentials.
Please kindly submit your question as a ticket on our secure HelpDesk so that our dedicated support team can further assist you.
VamTam Solutions – http://bit.ly/2Se0nv2 Log In – http://bit.ly/2GqIJNv
Thanks so much! VamTam
Any status for the same. Its been too much time to solve the issuse, my client is frustrating regarding the issue, please fix this fast
Hi there, what is your ticket number? I am sorry about any delay. Note that during weekends the response may take up to 36 hours. Regards: VamTam
Hello! do you have free trial? because I’m not sure it works for me or not!
Hi there, we have a money back guarantee which serves the same purpose. Thanks VamTam
Hi, I’m really interested in your template, but I notice an error in displaying the images of the products in the mobile version. I would like to see if it is possible to correct that error of a zoom that damages the correct display of the products. I appreciate the answer to be able to buy. The error is on every product page.
Hi there, thank you for reporting this. The zoom should be disabled on mobile, we will fix it in the next update. In general any theme related bugs are fixed quickly. Regards: VamTam
Hi, I bought your theme few minutes ago. I installed the theme, plugins and imported the Democontent. But it doesnt looks like your demo page. I think there is something wrong: mytreasure.julux.ch Do you know what I can do?
Hi, thank you for choosing our theme!
We would be happy to help you determine the cause of this issue. Please provide admin credentials.
Please kindly submit your question as a ticket on our secure HelpDesk so that our dedicated support team can further assist you.
VamTam Solutions – http://bit.ly/2Se0nv2 Log In – http://bit.ly/2GqIJNv
Thanks so much! VamTam
