Hi there,

Thanks for taking an interest! Please understand that we have not tested BuddyPress with our MindCare theme and cannot guaranty theme compatibility.

Thanks for understanding and let us know if you have any additional questions.

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Bonjour, j’aimerai bien faire le test car ce thème convient aux attentes, toutefois le forum est vraiment une partie obligatoire me permettrez-vous un remboursement en cas d’incompatibilité ?

Hi there,

Unfortunately since it does not come included with BuddyPress we cannot guaranty the compatibility and when it comes to refund policy you can read more about it here.

Thanks for understanding.

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Hello,

Bundled plugins like WPBakery Page Builder do get updated with the theme. To update theme and bundled plugins please follow instructions from this article – How To Update A WordPress Theme And Plugins. After you update the theme all of the bundled plugins with available updates should be listed in Appearance > Install Plugins.

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Hi there,

Thanks for writing in! The theme is compatible with WooCommerce and by default, WooCommerce offers four payment methods, this includes: direct bank transfer, check payments, cash on delivery, and PayPal.

We hope this helped!

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thank you. i have woocommerce set up and would like to know where in the booked section do i redirect to check out when a customer books a session?

Hello,

The theme uses Booked plugin for booking functionality and to integrate it with WooCommerce you can use Payments with WooCommerce add-on for Booked. We recommend checking the documentation in this link and if you need further assistance please submit a ticket at our Help Center and one of our support agents will gladly help you.

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You can do it in Appearance/Widgets/Footer. A little hidden, but you can do it.

Hi there,

Yes, it is located in Appearance > Widgets > Footer widget area. If you need any further assistance we would appreciate it if you could submit a ticket to our Help Center and one of our support agents will assist you.

Thanks

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Hello,

Thank you for reaching us!

You can add image widget in Appearance > Widgets > Header – Area One, please see screenshot. Then, in MindCare Core Options > Header set Menu Position to Center as shown in screenshot and the result should be like in the screenshot.

In case you need further assistance please submit a ticket at our Help Center and one of our support agents will gladly help you. To submit a ticket please follow instructions from this article – How To Submit A Ticket.

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Hi there,

Thanks for writing in! The theme comes with WPBakery plugin which is more than enough to achieve anything you do see on our theme demo and at the moment we do not have any plan on adding Elementor support.

Thanks for understanding and if you need any further assistance you should know that you can always submit a ticket to our Help Center and one of our support agents will assist you.

Thanks.

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Hi there,

Since the author’s dashboard is meant for general inquiries and pre-sale questions we would appreciate it if you could submit a ticket to our Help Center, include your website URL, and one of our support agents will assist you. To submit a ticket please follow instructions from this article.

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I figured out the logo issue. Just need help with the name.

Also is there a way to change the appointment subject so it doesn’t say wordpress?

Hi there,

Thank you for reaching us!

Since the author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate it if you could submit a ticket to our Help Center and one of our support agents will assist you.

Thanks.

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Found the issue wit the time. Never mind.

Hi there,

Glad this is resolved. If you need any further assistance, we would kindly ask you to submit a request at our help center and our support team will be happy to help.

Thanks.

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Hello,

Thank you for reaching us!

There were some minor interruptions which has been resolved in the meantime so please try to access demo once again.

Do let us know if you have any additional questions.

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Hello,

We are sorry to hear this.

We apologize for the belated reply, we have been getting a lot of messages daily and since we had a national holiday we are trying our best to keep up with every request.
Also, please note that our support management system is sorting requests by the latest requester update, so every time you send a new message in the same request, that request gets pushed down the queue.

We’ve checked and we see that your ticket has now been updated with response. In case you need further assistance please continue the conversation with our support team at Help Center. Thank you.

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Also on the homepage: < class=”qodef-m-tagline” style=”color: #ffffff”> Lorem ipsum dolor sit amet < class=”qodef-m-title” style=”color: #ffffff”> Try everything before break up

i figured it out. it was the default setting on the title style. i made it a h2 and it worked perfectly

Hi there,

Thank you for reaching us!

Since the author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate it if you could submit a ticket to our Help Center and one of our support agents will assist you.

Thanks.

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Hi there,

After you install the theme you should import the demo. Please try to follow this article.

If you need any further assistance we would appreciate it if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.

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Hi there,

Appointments are added with Booked plugin (please check official plugin documentation in this link here.

The demo has not enabled registration, however, you can check the Booked documentation as well as see this screenshot on how it looks like when you request an appointment.

We hope this helped and let us know if you have any additional questions.

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Hi there,

Please note that we didn’t include compatibility for the latest WordPress versions yet and we are working hard on adding it.

As we do not have enough information in order to help you, and since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could please submit a ticket at our Help Center or contact us through this email, include your purchase code and URL of your site in the email, and one of our support agents will check this and assist you further. Thank you.

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I contacted with email but there are no any response. Could you please response the tickets.

Hi there,

We located your ticket and as we can see your ticket has been updated with an answer. Please check the ticket status now and continue the conversation on Help Center.

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Hello,

We are very sorry to hear that, however, you should know that it’s best practice to reach our support team as they can investigate this and help you, so we would appreciate if you could submit a ticket to our Help Center and include your website URL and one of our support agents will take a closer look.

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Hello,

Thank you for taking an interest!

When it comes to the speed we can suggest you put a focus on your server and your content optimization as well as TTFB, First Paint and Contentful Paint from the google pages speed that matters, also the Waterfall sections is of great importance where you can see what might be improved and our support team will be happy to help and provide you with more detailed guidance. Also you can check our article here as well as about the recent changes in GTMetrix.

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Hi there,

Thank you for reaching us!

There are a lot of plugins available and it is not possible to test our theme with all of them. We cannot give you an exact recommendation as we haven’t tested such plugins with the MindCare theme and we cannot guarantee it’s 100% functionality. Thank you for understanding.

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Hi there,

Thanks for taking an interest!

1. You can build your own pages, edit existing ones from our demo content where you will be able to add, remove or rearrange any content you do see on our website demo

2. The blog archive page is the default one and you can only choose if the sidebar will be visible or not.

3. You can sort your Blog list by taxonomy for sure (by category or tag), please check the options here.

We hope this helped and let us know if you have any additional questions.

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Hi there,

Thank you for reaching us!

To use google maps it’s necessary to generate and use google maps api key and you may find this article helpful – How To Generate And Use The Google Maps API Keys.

You can reach our support team at our Help Center. To submit a ticket please follow instructions from this article – How To Submit A Ticket.

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