Discussion on Flatsome | Multi-Purpose Responsive WooCommerce Theme

Discussion on Flatsome | Multi-Purpose Responsive WooCommerce Theme

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28306 comments found.

how can we feel the differences for new version from the back end admin?

Hi,

You can check the latest changelog here.

After upgarde to 3.15.0 our website logo has gone.. Not showing properly… Same happened to us like “E128” user….

Our website : www.dolarkimya.com.tr

Hi,

If you think there is a bug, please report it by submitting a support ticket here. Ignore the auto-reply. All tickets are reviewed and the bug reports are forwarded to the developer team to check.

banner height not working media responsive frontend design, new update later

Hi,

Can you submit a support ticket here?

I want to revert to the previous 3.15.0 theme, what do I need to do? Because the problem now is that the embed youtube video in Elementor is not showing.

Hi,

We see that your support period is still active. Can you please submit a support ticket here?

Our support team will be happy to assist.

Still no new demos?

Hi,

You can see the latest layouts in Flatsome Studio.

so, still no new pre-built demos?

Our Logo has vanished after the update!

Now the src is: src=”849780”

You need to put the URL in the src and not the id of the image in WP.

How do we roll back??

We rolled back to 3.14.3 from a backup, now the logo is working. 3.15.0 broke the logo, it puts the wrong src.

look: https://ibb.co/JtTQRWF

Hi,

We see that your support period is still active. Can you please submit a support ticket here?

Our support team will be happy to assist.

Hi, we need to have subcategories unfolded by default under parent categories in the left sidebar menu of shop page, we received this advanced CSS code below but it´s not working, we are not getting a quick response via email support, can you please help us? Thanks.

<script type=”text/javascript”>

jQuery( document ).ready(function() { jQuery(”.product-categories .cat-parent”).addClass( “active”); }); </script>

Hi,

We see that your support period is still active. Can you please submit a support ticket here?

Our support team will be happy to assist.

It´s been 2 weeks trying to have support from someone by email, can you please help us here? Our site is already live, like that our support period won´t be enough to solve this very simple problem.

yoast/woocomerce breadcrumb are no longer working since last update

Hi,

We see that your support period is still active. Can you please submit a support ticket here?

Our support team will be happy to assist.

I already did, 2 days ago

Hello, do you have a release date for compatibility to Woo 6.0?

Hi,

You can use Flatsome v3.14.3 with WooCommerce v6 safely.

Thanks!

Hi – I created a mega menu with just links from the link menu. When I hover over a link it doesn’t change color. Example – Black font and blue hover. It doesn’t work and I have tried css changes but nothing. CSS is .ux-menu-link_link … any suggestion be helpful. Thnaks

Hi,

Can you submit a support ticket here?

How do we align button centre?

Hi,

Can you submit a support ticket here?

Hi UX-themes Team, WooCommerce 6.0.0 has just dropped – has Flatsome V.3.14.3 been tested with V.6? Is it safe to update? Thank you have a good day! - Kevin

Hi,

You can use Flatsome v3.14.3 with WooCommerce v6 safely.

Hi there, could anyone explain to me why source code is appearing on my front end? And also how to get rid of it? Many thanks in advance :)

Hi,

We see that your support period is still active. Can you please submit a support ticket here?

Our support team will be happy to assist.

Woocommerce 360 image doesn’t work with your theme, any solutions?

Hi,

Can you submit a support ticket here?

Hi guys. I love theme, I have 2 licences, but I still think you should add up more amazing and clean demos … digital world is spinning really fast :)

Hi,

You can submit a request here for a new feature you want to see on Flatsome.

Top rated features will be included in our developer’s to-do list.

Hi, Is it possible in your theme to create prices for products per surface area so user gives width and length, and price would be calculated based on this. Something like in https://demos.dwbooster.com/calculated-fields-form/product/woocommerce-product/

Hi,

That feature is related to WooCommerce, not Flatsome or any other WordPress theme. You can add such a feature with a WooCommerce extension. Flatsome is compatible with all official WooCommerce extensions.

Hi, i’m changing my website but when i try to use the theme on the new site with the same domain name it said its already in used can you help please

Hi,

You can manage your licenses on https://account.uxthemes.com.

Hi there

The cart items/total cost is not updating within my sites header after checkout/payment has been done.

Only after going beyond the order complete page, then only does the cart refresh/empty.

I have tested with another theme and don’t get the problem.

Is this a known issue with the Flatsome theme?

Thank you

Hi,

Can you submit a support ticket here?

Ive being using the default template for creating pages… suddenly its not displaying things they way they should be.

Ive displaying products from categories… a row of 3 items & a row of 4 items by using the sidebar settings but its now knocking the last one in the row to the next line but i havent changed anything

https://www.sweethappy.co.uk/pick-n-mix/

Hi,

We see that your support period is still active. Can you please submit a support ticket here?

Our support team will be happy to assist.

Can paypal be used for collecting payment with this theme? If so, does the customer need a paypal account to pay? Can they pay with credit card also?

Hi,

Payment gateways are parts of WooCommerce, not Flatsome. You can get more information here.

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