39377 comments found.
Hi.. is there a way I can integrate WHCMS with Avada hosting template?
Hi
Currently there is no ready option in the theme to do this. This will require code customisation
If you require further assistance or have any further questions, please create a support ticket using the link below and our support team will gladly assist you
Click Here To Get Avada Support
We look forward to helping you!
Thank you, Shaminder
Hi, is Avada an easy-to-use template for someone who has no experience in building websites?
Hi
Avada can easily used by beginners as well as user who all well adept in creating websites. We have an extensive documentation followed by more than 200+ videos to outline how the theme works
Thank you, Shaminder
I see a lot of elements here: https://avada.theme-fusion.com/design-elements/ But is it also possible to have an image with a title over it that links to a url?
It sounds so simple, but I don’t see it. Buttons can’t have background images. Images can’t have a title over it, other than with lots of effects. Content Boxes don’t have image backgrounds.
Hi,
If you want a simple title over an image, you can add an image to a column background and add a text/title block to the column to overlay the title. Buttons/Content boxes do not have background image support yet I’m afraid.
As this area is not a support platform and is meant for pre-sale queries/generalities, if you still see issues, please create a support ticket with our team on the below page and we will get back to you as soon as possible.
Click Here To Get Avada Support
Thank you. – Abbas
Hi Avada Team, When i try to access the site on the different browsers, CSS and Js doesn’t load properly. I have faced this issue multiple times on the sites. This issue pissing me off. Please let me know how to solve this issue. Review the screenshots below as well
http://iconicgraphics.com/web/chrome_error_loading_site.png http://iconicgraphics.com/web/Error_loading_site.pngThanks
Hello @Iconic-Graphics
Appears to be an issue due to your site caching, can you please try to clear your cache if you are using any plugin, also please try to disable your CSS and JS compiler for a moment and clear Avada cache from Avada > Global Options > Performance Tab.
If the issue still persists, please open a support ticket and our team will check it out further.
Click Here to Get Avada Support
Thanks
-Ammar
Oh and by the way (relevant screenshot here) has been removed https://prnt.sc/1u73jom
Oh and by the way (relevant screenshot here) has been removed https://prnt.sc/1u73jom
Hi
We are not able to follow the reference to your screenshot. Is this regarding any ongoing issue? If you require further assistance or have any further questions, please create a support ticket using the link below and our support team will gladly assist you
Click Here To Get Avada Support
We look forward to helping you!
Thank you, Shaminder
Hey, its YOUR screenshot.
Hello @warwickjones
I see the screenshot has been removed from the server and I am also not sure in which context the screenshot was provided, we suggest you to please get in touch with our support regarding this further please.
Click Here to Get Avada Support
Thanks
-Ammar
Hello, there is a way to reset to zero the Views Counter element ?
Hi,
I’m afraid we don’t have an option for that yet.
As this area is not a support platform and is meant for pre-sale queries/generalities, if you still see issues, please create a support ticket with our team on the below page and we will get back to you as soon as possible.
Click Here To Get Avada Support
Thank you. – Abbas
hi, i need to update avada from 5.6.2 to last version but i can’t find info on your documentation how upgrade from 5.6X but only from 5.9.1.
Hi,
I’m not sure I follow this part of your query “how upgrade from 5.6X but only from 5.9.1”
Do you wish to only update to v5.9.1 and not the latest v7.6?
If you wish to update to the latest version, you can follow instructions here:
Important Update Info -> http://bit.ly/1FAmQpu How to Update -> http://bit.ly/1H8JGzo Avada Patcher -> http://bit.ly/1QSd8Ol
If you need an older version than v7.6 you can reach us via the form on this page: http://bit.ly/2NJoU51
Thank you. – Abbas
hi, thanks for reply. I want update to last version (7.6) but on your documentation there’s not a case starting to 5.6.2 but only from 5.91.
from your doc: “Avada 3.9 and older: If you’re below version 3.9, start with the steps in this section.
Avada 3.9.X: If you’re at version 3.9.X, start with the steps in this section.
Avada 4.0.X: If you’re at version 4.0.X, start with the steps in this section.
Avada 5.9.1: If you’re at version 5.9.1, start with the steps in this section.”
My version is 5.6.2 so i can use last procedure?
Hello @webagency_kootj
Since you are already on version 5.6.2 you actually need to simply update from that version to 5.9.1 and from there you can then update towards our latest version directly that is 7.6
If you need further assistance with this, please open a support ticket and our team will guide you accordingly.
Click Here to Get Avada Support
Thanks
-Ammar
thanks for reply. where i can download avada 5.9.1?
Hello @webagency_kootj
You can download it from the same document post where you find the other versions, which is this one => https://bit.ly/3JERVfk
Please make sure you are signed in and you should see this button => https://share.getcloudapp.com/qGurygGJ
Thanks
-Ammar
hi guys, done an update to a clients site and the site’s seem to have broken, i’ve raised a support ticket, awaiting your response. updated to version 7.6
Hi
Our support team will responded to your query. If you require further assistance or have any further questions, please create a support ticket using the link below and our support team will gladly assist you
Click Here To Get Avada Support
We look forward to helping you!
Thank you, Shaminder
Is there a way to integrate Avada with AWS API Gateway or Amazon Lambda? I’d like to read data from a DynamoDB table (NoSql), according to certain filter, and show it in a table page. Put some back-end process using AWS.
Hi
Avada works on any platform that can support WordPress (as it is a WordPress based theme). In WordPress, there is no straight forward way to get data from DynamoDB. There are a few custom solutions available but nothing out of the box.
We thank you for your interest and would be delighted to have you as a part of our growing community!
Thank you, Shaminder
Thinking of buying this theme for a new project, would i be able to for example use the freelancer one but then recreate aspects from the charity one and use the map from the go for adventure? As you can see I’ve purchased this theme a few times and it’s been brilliant so thank you.
Hello @Zreen
We are glad to hear that you have decided to go with Avada for your project, regarding the query you mentioned, it is definitely possible to use different section from our different demos, you can either use studio or individual page import method for this, if you need further assistance with this please check out our article here => https://bit.ly/3HiZ0A0
We will be happy for you to be a part of this Amazing Community 
Thanks
-Ammar
Thank you loads!
You’re most welcome
Hello. Are third party plugins usable within this theme and if so, how would they be incorporated into your theme? I have been not been able to find anything in documentation that really covers this. Really like the template so far. Thank you in advance for your response.
Hi,
Generally any properly coded WordPress plugin should work fine with Avada. Officially we ensure compatibility with the most popular plugins that you can find in the sidebar on the right side here if you scroll up but a ton of other plugins are also compatible. There can be compatibility issues with lesser used plugins though.
Avada is a one time $60 purchase good for use on a single website. You get free updates for life. You can use Avada on one site by using it on any good WordPress hosting (you’d need to buy your WordPress hosting). Avada also comes with 60 premade demos/sites so you can import any of those and build from there.
- The Avada WordPress theme is purchased via the Themeforest marketplace here, and it is a one-off cost and not recurring > http://bit.ly/2HyNfIU - You will also receive free theme updates for life - You will gain access to all of the Avada demos -> https://avada.theme-fusion.com/ - Avada Quick Start Guide -> https://theme-fusion.com/documentation/avada/knowledgebase/quick-start/
Thank you. – Abbas
Hi, I would like to know if you have the possibility to change the colors of the templates.
Hi,
Yes, the colors on our pre-built sites/demos are fully customizable. All the demos are built with the standard Avada building blocks/tools so you have full control on customizing any pages/areas as you need.
Avada is a one time $60 purchase good for use on a single website. You get free updates for life. You can use Avada on one site by using it on any good WordPress hosting (you’d need to buy your WordPress hosting). Avada also comes with 60 premade demos/sites so you can import any of those and build from there.
- The Avada WordPress theme is purchased via the Themeforest marketplace here, and it is a one-off cost and not recurring > http://bit.ly/2HyNfIU
- You will also receive free theme updates for life
- You will gain access to all of the Avada demos -> https://avada.theme-fusion.com/
- Avada Quick Start Guide -> https://theme-fusion.com/documentation/avada/knowledgebase/quick-start/
Thank you. – Abbas
Thank you so much Abbas, for your thorough response, but the second most important question I forgot to ask, is a service/price page included to?
Love to hear from you back.
Greetz, Yildiz
Hi,
We do offer a pricing table element element as seen here if that’s what you mean. If you mean to sell products/services, that is also possible as well fully support the WooCommerce plugin for this.
Thank you. – Abbas
Hi,
Yes, I meant to sell services, but you answered it, and that is all perfect to me. Thanks again for your swift response!
Greetz, Yildiz
Hello @attrackttf
You are most welcome
I want to put php code (memberpress function) in the beginning and end of section or as an alternative wrap the container code inside this php function:
if(current_user_can(‘mepr-active’,’rules:25512)): ?> container code here. <?php endif; ?>
I also have the option to use two shortcodes to mark the beginning and end of the restricted content inside the continer with: [mepr-show rules=”25512”] content here [/mepr-show]
Any idea how can I achieve this?
For the record, the section mentioned has content of a certain post type, and I considered using single-post_type.php but I can’t find any relevant information on how to achieve this through avada knowledge base. Any guidance is appreciated!a
Hi,
I do see you have active support.
As this area is not a support platform and is meant for pre-sale queries/generalities, if you still see issues, please create a support ticket with our team on the below page and we will get back to you as soon as possible.
Click Here To Get Avada Support
Thank you. – Abbas
Hello. I like your theme I want to know. Can I create an classifieds site? If so, where can I find instructions on how to do this? Thank you.
Hi
This would entirely depend on the features you need. If you need a directory listing site then this would need an additional plugin or custom code. By default, the theme does not have a directory feature
We thank you for your interest and would be delighted to have you as a part of our growing community!
Thank you, Shaminder
The theme is well used. Is it possible to change the color of the entire header background when hovering over a menu? It refers to the entire header background color, not the menu background.
Hi
Currently we do not have an option to do that. This would require custom JS code.
If you require further assistance or have any further questions, please create a support ticket using the link below and our support team will gladly assist you
Click Here To Get Avada Support
We look forward to helping you!
Thank you, Shaminder
Hi guys! I need to install the licence in a temp domain then when finish the site have a new domain, but i need to put the licence in the temp domain then change the domain its possible this? acvite in a domain and deactivate the licence? Thanks!
Hi,
Yes, you can do that. Register as you normally would on the temp domain. Then once ready to move to main domain, you can navigate to your support account area on our website: https://theme-fusion.com/support/account/
Then navigate to the “Register Purchase Code” tab in your account are to see/add purchase codes.
There you will find out the domain for each respective purchase code. Screenshot here → https://share.getcloudapp.com/6quryD4e (you can hit the refresh button to update this or unregister button to free up that purchase code for use on another domain).
For more info, please see the FAQs here: https://bit.ly/31L0Ebb
Thank you. – Abbas
Hi,
I think I added my product activation code to my test site, but I can’t find where I added it, so I can’t activate my real site. If I give my activation code, can you activate it with kanmak.com.tr?
Hello @Umutalparslan
With our new system on each registration your domain is actually binded with the Purchase code, however if for some reason you want to unbind the domain or in scenarios where you need to test by installing Avada multiple times on the domain, or you want to check different demos after resetting the theme, this may cause such notification to come up, the solution to this is by simply going to our company site here => https://theme-fusion.com/ and then moving to Support > My Account Submenu > Register Purchase code and removing the domain from there => https://share.getcloudapp.com/JruxewJO also click on “Unregister” button on your theme dashboard if the purchase code is still being used, more about this can be read here => https://bit.ly/32s3ANx
If you need further assistance with this, please open a support ticket and our team will get back to you as soon as possible.
Click Here to Get Avada Support
Thanks
-Ammar
Hi, I’m using the “Avada Videographer” template. It’s great but I can’t find where to change the portfolio categorie images under “our projects”: https://avada.theme-fusion.com/videographer/our-projects/
Thx in advance.
Hello @Stijn_vdh
The image is actually coming from the custom Page Title Bar in this case, the page title bar can be edited from Avada > Layouts > Page Title Bar in this case, if you need more info about this please check our documentation post here => https://bit.ly/3szRn44
If you need further assistance with this, please open a new support ticket and our team will get back to you as soon as possible.
Click Here to Get Avada Support
Thanks
-Ammar
Thx Ammar, but I don’t mean the title bar. I mean the pictures behind the “play buttons” from the different projects.
Hello @stijn_vdh
My apologies, that part is made via nested columns and then a background image behind the column itself => https://share.getcloudapp.com/kpu4Ezey
Thanks
-Ammar
Thx, found it! All clear now…
You’re most welcome
Hey there, I’ve tried several themes so far and none of them really suited my needs, so I’m a bit hesitant when it comes to purchasing another one. I already had look at the docs but I still have some questions:
1. Is there a paspartout layout option available to set a fixed border for the entire site? 2. Does the theme come with typekit integration? 3. Regarding the woocommerce product layout builder: I’d basically like to create a 50/50 split screen layout with the product image being fixed on scroll in the left column and the right column showing product details. Is this possible?
Thanks in advance for your time!
Hello @wutzelmutz
We will gladly assist you with the queries below.
1. I am not sure what exactly you mean by paspartout layout in this case? can you please further explain it? you can set your complete site in a frame using our boxed layout and then set a border to it for sure.
2. We do not have default typekit integration in theme itself but you can definitely use 3rd party plugins(s) as well as custom CSS to make it work.
3. That will not be possible without some custom CSS to make it work actually.
We will be happy for you to be a part of this Amazing Community
Thanks
-Ammar
The scroll top button does not appear on mobile(smartphone). I want to set the scroll top button to appear on mobile as well. please tell me how.
Hello @emillim
You can enable it inside Avada > Global Options > Advanced > Theme Features and then make sure its enabled for respective device here => https://share.getcloudapp.com/d5uNxOO2
If you need further assistance with this, please open a support ticket and our team will get back to you as soon as possible.
Click Here to Get Avada Support
Thanks
-Ammar
