6914 comments found.
why does it not accept my PURCHASE code when installing 5.0.1
Thanks
Welcome
Hello,
I noticed a problem with the profile page.
the page shows nothing but this : [profile_short_base profile_layout=”p1″]
I also searched in google and found a lot of websites that are using this theme have the same problem. you can search “[profile_short_base profile_layout=”p1″]” to see.
please help me to fix the issue or if you can send me the previous version as a quick fix before updating the last version.
My support access is expired but the latest update caused me this issue. should I have to pay $50 to fix a problem that I didn’t cause?
Thank you!
Hello, Request you to communicate with the support team https://scriptsbundle.ticksy.com they will look into this and guide you you can create a ticket in the general category https://jmp.sh/idC07D9 if you do not want to renew your support. Regards
All Adforest widgets are gone. Adforest version 5.0.1 and Wordpress 5.8.2
you just need to update the theme or you can communicate with the support team they will look into this and guide you you can create a ticket in the general category https://jmp.sh/idC07D9 Regards
As you can read in my comment, Adforest and Wordpress are up to date.
Requested you to communicate with the support team https://scriptsbundle.ticksy.com they will look into this and guide you you can create a ticket in the general category https://jmp.sh/idC07D9 Regards
Just made it, thanks!
Welcome. Team will get back to you
Very fast and perfect Support, many thanks! Problem is solved.
Thank you
Hi, I sent an email to support yesterday about getting a refund and I have not received any communication. What should I do now?
Please communicate over the refund request our team will guide you. Thanks
Hello, how can i find my license key
Hello, Here you can find your license key https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-Code-
Thanks
Hi dear, 1. I have raised a TICKET #2951234 about header issue Header is not responsive for tablet and mobile please check my ticket about issue and fix it i have provided wp admin login detail so please say to your guy to read full message carefully and fix that header issue quickly. Please read properly and fix header issue.
2. TICKET #2948128 on this ticket you guy’s just don’t read full message / request and not answering well so please read them carefully what i wrote there and don’t waste my time to tell you again and again all things even i wrote OR word in ticket to make it quick so please read carefully and answer those things properly.
Please follow up your support tickets our team is guiding you. Thanks
Hi, I have written an email to support concerning a refund but I have not seen your response, please help.
Please communicate over the refund request our team will guide you. Thanks
The Theme is not working as it claims there many bugs and too much confusion how the user can not login or register i am requesting for refund.
Please communicate with team on support forum or at refund request. Regards
How can I use the same license on another domain? My previous domain is no longer valid, can’t access it now to deactivate it. Can you guys plz deactivate my license from your end so I can use it on other domain?
Communicate with support team to deactivate your license from old domain. Regards
It says my support has expired. If I extend support will you deactivate it from your end? Please be clear. Thanks
Hello, Yes, we will deactivate the code from the other domain. Kindly reach out to our support team with your details. Regards!
Also please please pass on this suggestion to the development team, In most African countries we do not have Paypal and other already existing payment methods. if you can please integrate https://developer.flutterwave.com/docs to the adforest system I can assure you we shall be very grateful and expect a lot of sales on your end too.
Thanks for your suggestion we will pass it to our team. Regards
Hi there, i made a “leapfrog jump” about adforest updates and of course bugs appears (my fault) I have 1 licence and i will use my licence only for 1 website. There are also bugs of course about the mobile app synchro. Now I am ready to launch my business and i need you to help me to make everything rolls like never based on what i created before. Tell me procedure please. thanks guys.
Hello, Please communicate with support team they will check your issues and guide you. If your support is expired you can create ticket in general questions https://jmp.sh/idC07D9 we need to look into this and then guide you. I hope you understand. Regards
Super, thank you. I will do it. Regards. Denis.
Welcome
hi, if i buy the support for 6 months. and do the upgrade to v5.0. what kind of precaution do i need to take before i upgrade and what support will i get in case of any issues in the upgrade process ? are there any limitations in the support package ? What kind of support do you provide besides the upgrade process ?
You can get help to ask support team to update your theme safely. You just need to take your website backup as a precaution. Moreover, if you feel any issue they will provide you fix on urgent bases. Regards
PRIVATE TICKET #2941151 pls help !
ok never mind i fixed it.
Hi
Please take your time.
Hi, I have three pre-purchase questions; (1.) Is it possible to customize (add or remove fields) in the section for posting Ads? For example I don’t need “Item Condition” and “Type of Ad” buttons when the User is submitting Ads, also I would like a User to pick a specific advertising package (Packages may include; Free, Premium, Advanced e.t.c) before submitting the Ad. Is it possible to customize this via Admin dashboard? (2.) I will make an Android Native App (using Java) that will be using data from my website. Is it possible to just use Wordpress REST API for this purpose or there is anything else I will need to enable from your Theme? (3.) Under User’s Dashboard, I would like to have a Menu Item called “My Balance” which will show the amount of money the user has in his account, the User can recharge their account by paying via a Payment method like Paypal. How can I achieve this type of customization? Please help before I buy this Theme, Thanks.
Hi
1) Yes, you can do it.
2) Yes, you can do it through Adforest Apps API.
3) In our theme packages details shows on the Dashboard page.
Hi, thanks for your response, Is it mandatory for me to use Adforest Apps API or I can just use the default REST API that comes with WordPress? I don’t understand your answer for question (3.) please clarify. Thanks.
Hi, For the apps we build Custom api’s. You can not use default REST API. Thanks,
Hi adforest team, why I can’t use Elementor page builder with your theme?
Hi
You can use the Elementor page builder with the Adforest theme. If you’ve any issue with it, please create ticket on our support forum; we can assist you here accordingly. https://scriptsbundle.ticksy.com/
hello 1.Can I allow users to add a sticky posts that will be on the top for XX number of days with a different style. 2. Do the theme work with these payment with any of these plugins(Payment Gateway for KNET, Checkout.com Payment Gateway, MyFatoorah – WooCommerce, Amazon Payment Services, Gateway for CBK Al-Tijari KNET). if yes please which one. 3. Do you have some examples of websites that already used the theme.
Hi,
1. We have mark as featured option, you can make your ad featured. 2. We are using WooCommerce payment gateways, so you can use any payment method that are provided by WooCommerce.
Thanks
Ad Post – Modern – element not work
( Error – Fatal error: Cannot declare class Adforest_AdPost_Categories, because the name is already in use in www…...............\\wp-content\themes\adforest\inc\class-adpost-categories.php on line 6 There has been a critical error on this website.
Please correct the above error.
Hi,
Can you please share more details where you’re getting this error!
Thanks
please reset my license
PRIVATE TICKET #1118711
Hi
Replied to your ticket accordingly.
please just reset the purchase code so that i can use it on my updated domain name
This license is registered against some other domain. Please deactivate it from other domain or contact support.
Please communicate with support team at https://scriptsbundle.ticksy.com/ you can create ticket in general questions https://jmp.sh/idC07D9 we need to look into this and then guide you. I hope you understand. Regards
PRIVATE TICKET #1118711 i have ticket but no response
Team will be guiding you please follow support timings. Regards
Hi, which logins can I use to check both User and Admin dashboards before I purchase?
Email: michael@gmail.com Password: demo123
Regards
Hi, I have three pre-purchase questions; (1.) Is it possible to customize (add or remove fields) in the section for posting Ads? For example I don’t need “Item Condition” and “Type of Ad” buttons when the User is submitting Ads, also I would like a User to pick a specific advertising package (Packages may include; Free, Premium, Advanced e.t.c) before submitting the Ad. Is it possible to customize this via Admin dashboard? (2.) I will make an Android Native App (using Java) that will be using data from my website. Is it possible to just use Wordpress REST API for this purpose or there is anything else I will need to enable from your Theme? (3.) Under User’s Dashboard, I would like to have a Menu Item called “My Balance” which will show the amount of money the user has in his account, the User can recharge their account by paying via a Payment method like Paypal. How can I achieve this type of customization? Please help before I buy this Theme, Thanks.
HI I have raised a ticket for customization and 16 hrs gone but no reply from you guy’s on that ticket please look into PRIVATE TICKET #2944501 and let me know there. Thanks
Hello
The team is looking into your customization request and will let you know soon.
ok ‘
Please take your time.