131 comments found.
How can I get mobile applications
Hi,
Any of these apps are compatible with Iffiliate: https://codecanyon.net/search/woocommerce%20wcfm%20app
hello, I am interested in this theme, can you please tell me which plugins are included in this theme, can you also provide complete documentation regarding setup affiliate marketing with amazon or aliexpress and when Envato affiliate is coming?
Hello,
We have several plugins used with this theme, you can check here (https://docs.modeltheme.com/iffiliate) our online documentation and what functionalities are provided. If you want to know about a specific plugin, let me know. At this section of the documentation : https://bit.ly/3H2NedB we recommend the plugins used for affiliate marketing with their own tutorials.
Regards !
when Envato affiliate is coming?
and with the help of this theme i also affilate from aliexpress?
and can you also inform me when your next sale or discount is coming on your theme?
Hi,
We have already a theme demo for Envato affiliates. For various reasons we cannot put it live for the moment. If you want to see it please get in touch with us at https://modeltheme.com/contact
Hi,
We have already a theme demo for Envato affiliates. For various reasons we cannot put it live for the moment. If you want to see it please get in touch with us at https://modeltheme.com/contact
Have now wasted 2 weeks of my time contacting support to fix mobile view as it is not aligned. Keep being sent code to add to fix and none has fixed. Now I have been emailed new updated version of theme is available, but on wp site no update available and no information from theme support in regards how to update. I will be requesting a refund for this theme if these issues have not been fixed. Im sick of contacting support as I have to wait a day for response each time and nothing has been fixed after days. I honestly dont even think support has looked at my site or it would be fixed by now. Very disappointed as it is just a waste of time.
Hello,
Sorry to hear this, but I believe there is misunderstanding. The last ticket from our support team was 4 days ago with no reply from your end. Please reply to your ticket if you still have any issues or better yet, you can provide your WP log in and make the changes directly for you.
Here is the tutorial on how to update your theme : https://bit.ly/3nyaqs9
If you check your theme on https://iffiliate.modeltheme.com/shop/ and actually use a mobile device you will see how the products are not aligned. This should be fixed on the theme as anyone who purchases will have the same problem. I did also give you the wp login details when I first requested help but have only been given code that doesn’t fix the issue.
Hello,
A reply to your ticket has been sent a few days ago, please let continue our chat there !
Regards
Hey! I’ve recently updated to the latest version of this theme, but there is an issue that persists and I do not know how to really solve it. Would you please help?
This is in the Wordpress PHP > Templates section. It reads as follows: ” iffiliate/woocommerce/single-product/add-to-cart/variable.php version 3.5.5 is out of date. The core version is 6.1.0 “
It asks me to update it, but I cannot find the file to replace/update it with? Any assistance would be huge!
Thank you (:
Hi,
An update is already on its way of being approved. We are aware of this and it is already fixed.
You will be able to get the latest update later today.
MT
Hey!
Thank you so much for the swift reply, you’re a legend (:
Last question: Where can I find the location to edit the URL that is linked to the “Accounts & Lists” sign-in. The reason being is that I want to replace the current login plugin but it requires me to add /#login in the URL. Currently, it is set to www.website.com/#
Hi,
Please submit a request to our help center (https://modeltheme.com/support/#new-request) and one of our agents will assist you to replace the current login plugin.
Regards!
I have some questions 1- I have special products, can I upload it manually 2- Are there any paid add-ons? 3- Can I make the site work on cash on delivery only? 4- Is it possible to add an affiliate marketing system to my website? 5- Is there a discount for the new year? Thank you very much
Hi,
1. Yes, you can upload products manually and automatically, via CSV.
2. To run a site as you see in our demos, you don’t need extra addons.
3. Cash on delivery option is included.
4. Yes, it is possible.
5. The theme is discounted from $59 to $41 (Discount period currently active for this item, ending 05/01/2022)
Why so low page speed in this theme? I checked by google speedtest
Hi there,
Our theme is based on quality images and that’s why the score is not to high at this moment. Please note that now, no caching plugin is enabled on the site.
For now we relied on the real speed of the website, which is under 3.5 seconds.
On the following days, we will setup the caching and you will be able to also see the scores > +85 on Google Pagespeed test.
Best regards!
Do I need to add external affiliate link of the each product manually or it will add automatically?
Hello,
If you use our theme with the WooCommerce Amazon Affiliates – Wordpress Plugin (https://bit.ly/3cNmcJJ), the links will be added automatically. Our theme is compatible with the plugin but is not included in the package.
can this do price compare site?
Hello,
The theme is compatible with Content Egg plugin ( not included ), check the free version here : https://wordpress.org/plugins/content-egg/ .
Regards !
hi i wanna know not only compatibility but also is the theme and design elemtes done for it? cause there is no demo. If it looks out of place itl will kill the site look and layout
Hi,
For comparison, each product has this button: https://i.imgur.com/mUjC5db.png
As for the Content Egg in our live demos, we have plans to build a few demos with it. Most probably in the next updates will be released.
Thanks
I would love to see the content egg interigation into this theme cause this theme is stunning. Can i request it as a seperate developemt?
Sure! For any development request, simply send us a project brief at https://modeltheme.com/theme-customization
Hi. I have two questions. Is this theme available in Elementor? Can i add classified functionality in this theme? means i want to post Ad in website.
Hello,
Our theme comes only with the WP Bakery page builder, at the moment. You can add banners with referral links in the theme page.
Regards !
Update your theme to the latest version. If no update is available contact your theme author asking about compatibility with the current WooCommerce version. If you copied over a template file to change something, then you will need to copy the new version of the template and apply your changes again.
Hello,
Please submit a request to our help center (https://modeltheme.com/support/#new-request) and one of our agents will assist you. We will update the WooCommerce templates, if necessary.
Regards
Your theme (iffiliate) contains outdated copies of some WooCommerce template files. These files may need updating to ensure they are compatible with the current version of WooCommerce. Suggestions to fix this:
Hello,
Please submit a request to our help center (https://modeltheme.com/support/#new-request) and one of our agents will assist you. We will update the WooCommerce templates, if necessary.
Regards
Hello,
I’d like to create a website with only Amazon products, not other types.
1. Is it possible with your theme?
2. If it is possible, what is the demo that is closest to this, please?
Thanks.
Hello,
1. You can have only products imported from Amazon as the theme is compatible with WooCommerce Amazon Affiliates – Wordpress Plugin. https://bit.ly/3mBwSAT
2. Most closest are our ecommerce demos : Main Demo ( https://iffiliate.modeltheme.com/ ) and Demo 2 (https://iffiliate.modeltheme.com/home-2/) .
Regards !
Thank you.
WooCommerce Amazon Affiliates Plugin requires users have Amazon affiliate code.
But I am not an Amazon affiliate yet ;-(
Is there another way allowing to use your theme (with only Amazon products, not other types – as I asked above), please?
Regards.
Hello Anna,
I’ve checked with the description of the WooCommerce Amazon Affiliates Plugin and they have a few updates that might help you.
Recently they added this functionality that you do not need an Amazon affiliate code, now you can import products without the API key. Check here : https://imgur.com/a/g7IY9iU .
Regards !
Thank you. Yes, it’s interesting
I am contacting the author’s plugin about that.
Glad I could help you !
Can I install the theme on multiple subdomains?
Hi,
First of all please consult the Licenses page (by Envato) https://themeforest.net/licenses/standard
If one subdomain is for a different customer, then you will need 1 license per each subdomain.
If all these subdomains are for the same customer (1 project), then 1 licenses is just fine 
Regards
Hello,
I need to know before I buy the Theme, I want to start by using Amazon affiliation program but I wonder If I can also sell products directly with the theme so I don’t have to change the Theme later when the customers are used to it.
Hi,
Yes you can add both external (affiliate products) and sell your own products on the same platform.
Best regards!
hello dear
1. why the customer dashboard is not show on mobile version
2. how to add products from third party (Amazon, Alibaba, ebay…)
3. Is there option for customer to compare the products between them. is the website show the company name on the product.
4. How the order tracking work!! are they use third party ID, all our product is from third party
we don’t have anything to sell, all comes from Affiliate
Kindly waiting for response
Arif
Hi Arif,
1. We can look into this. Please send us a help ticket at https://modeltheme.ticksy.com/ with a few more details.
2. There are lots of free and premium plugins (see on wordpress.org or codecanyon)
3. You can add compare products free plugin such as this one.
4. The track order is for products sold on your website.
Regards!
hi the theme generates content secury policy requests-violations.i have done a clean installation. Any idea why this is happening?
Hi,
Maybe your domain has a false flag reported? So far we got no such reports from our current customers.
Please check this VirusTotal report to see that our demo/the theme is safe.
If you wish to look into this, please send us a request at https://modeltheme.com/theme-customization
MT
I have generated a ticket but 5 days have passed and I have not received any answer. Here is my “PRIVATE TICKET #2857037”
Here is my “PRIVATE TICKET #2857037”
Hi,
Sorry for the long response rate. I just replied to your ticket, please have a check and continue the discussion on your tickets page.
Regards!
Hi,
Theme support is very poor I have been waiting for more than a week but the support could not be able to reply and resolve my one issue.
Hi,
You ticket has just been updated: https://modeltheme.ticksy.com/ticket/2857037/
Note: Our working days/hours:
Monday – Friday: 1 AM – 1 PM EST Saturday – Sunday: CLOSED
I have generated again ticket last Friday and I have not received any answer. Here is my “PRIVATE TICKET #2857037”
How and where do I to remove cart/ account from header part? Thx
Hello and thank you for contacting us,
Please submit a request to our help center (https://modeltheme.com/support/#new-request) and one of our agents will assist you to remove the cart/account from the header.
Regards!
? Why not answer it here, it will make it easier for future customers?
Hi,
We have no option to disable it and our help team will guide you how to override the header template and remove the header.
Usually solutions that requires an in-depth answer are redirected to our help desk.
Thank you for understanding! MT
Any news on our request? It’s been two days, cheers
Hi,
You have to open a help ticket at our help desk. Here you have the link to open a help ticket: https://modeltheme.com/support/#new-request
Thank you for understanding
We did 4 days ago
From this account from another one? Please let me know the ticket ID and we will prioritize it for you.
Regards!
Hi, how to rename “GET A QUOTE” in VPN theme? Thanks.
Hi,
You can use the Loco Translate plugin or you can override the template from the parent theme to the child theme.
If you have any other questions you can send us a ticket at https://modeltheme.com/support/#new-request and our support agent will assist you.
Regards!
Hi, just purchased and get Fatal error: Uncaught Error: Call to undefined function is_plugin_active() in …. wp-content/plugins/modeltheme-framework/inc/shortcodes/mt-affiliate-amenities/mt-affiliate-amenities.php:48 Stack trace: #0 /
Parse error: syntax error, unexpected ’?’ in /xxxxx/wp-content/plugins/redux-framework/redux-core/framework.php on line 717
Das Plugin kann nicht aktiviert werden, da es einen fatalen Fehler erzeugt.
The problem was on our end, the import was perfect now. We had to update the database version. Thx for the quick reply via email.
Glad to hear that!
For anything else, please contact us at https://modeltheme.com/support/#new-request