39377 comments found.
Hi, I want to know something before buying. I want build website. my Website feature is, 1) Program, concert, Theatre. 2) People can buy/download ticket. 3) Event management. So Which Wordpres buy/sell Ticket plugin is suitable for AVADA? I know about Tickera plugin but i don’t know this plugin is suitable or not for AVADA. I want know which buy/sell/dowload Ticket plugin is the best for AVADA.
Hi,
Avada is fully compatible with the WooCommerce and The Events Calendar plugins. You can use one of their Ticket addons to for selling tickets.
Avada is a one time $60 purchase good for use on a single website. You get free updates for life. You can use Avada on one site by using it on any good WordPress hosting (you’d need to buy your WordPress hosting). Avada also comes with 60 premade demos/sites so you can import any of those and build from there.
- The Avada WordPress theme is purchased via the Themeforest marketplace here, and it is a one-off cost and not recurring > http://bit.ly/2HyNfIU - You will also receive free theme updates for life - You will gain access to all of the Avada demos -> https://avada.theme-fusion.com/ - Avada Quick Start Guide -> https://theme-fusion.com/documentation/avada/knowledgebase/quick-start/
Thank you. – Abbas
Olá , tudo ok , olha , coloquei minha chave de compra em uma hospedagem , utilizei o produto por um ano , e a 1 semana venho tentando utilizar a chave de compra em outra hospedagem e ela não quer mais funcionar , fica aparecendo um aviso dizendo que ela está registrada a um outro domínio , porém retirei a chave da hospedagem antiga, desativei o thema e apaguei até o wordpress , mas mesmo assim não deu certo …. Desde então não consigo usar o produto, pois minha chave ta inválida mesmo não estando cadastrada em algum domínio ou hospedagem … Como resolvo isso?
Hello @dk1827
With our new system on each registration your domain is actually binded with the Purchase code, however if for some reason you want to unbind the domain or in scenarios where you need to test by installing Avada multiple times on the domain, or you want to check different demos after resetting the theme, this may cause such notification to come up, the solution to this is by simply going to our company site here => https://theme-fusion.com/ and then moving to Support > My Account Submenu > Register Purchase code and removing the domain from there => https://share.getcloudapp.com/JruxewJO also click on “Unregister” button on your theme dashboard if the purchase code is still being used, more about this can be read here => https://bit.ly/3I7gC28
If you need further assistance with this, please open a support ticket and our team will get back to you as soon as possible.
Click Here to Get Avada Support
Thanks
-Ammar
Meu suporte expirou , mas tipo , isso é erro da chave e não um problema com o produto não é ? Seria meio injusto pagar quase o valor total do produto pra renovar o suporte e assim , poder usar o que adquiri ….
Hello @dk1827
With our new system on each registration your domain is actually binded with the Purchase code, however if for some reason you want to unbind the domain or in scenarios where you need to test by installing Avada multiple times on the domain, or you want to check different demos after resetting the theme, this may cause such notification to come up, the solution to this is by simply going to our company site here => https://theme-fusion.com/ and then moving to Support > My Account Submenu > Register Purchase code and removing the domain from there => https://share.getcloudapp.com/JruxewJO also click on “Unregister” button on your theme dashboard if the purchase code is still being used, more about this can be read here => https://bit.ly/3I7gC28
If you need further assistance with this, please open a support ticket and our team will get back to you as soon as possible.
Click Here to Get Avada Support
Thanks
-Ammar
I have multiple site with different registration, after updating one of the site, the system is asking for registration code, how do I know which code is for a site? I’ve tried a code and it says its already been used. I’ve login to support area using this link but all my codes are not there https://theme-fusion.com/support/account/
Hello @triump06
With our new system on each registration your domain is actually binded with the Purchase code, however if for some reason you want to unbind the domain or in scenarios where you need to test by installing Avada multiple times on the domain, or you want to check different demos after resetting the theme, this may cause such notification to come up, the solution to this is by simply going to our company site here => https://theme-fusion.com/ and then moving to Support > My Account Submenu > Register Purchase code and removing the domain from there => https://share.getcloudapp.com/JruxewJO also click on “Unregister” button on your theme dashboard if the purchase code is still being used, more about this can be read here => https://bit.ly/3fy2aUU
If you need further assistance with this, please open a support ticket and our team will get back to you as soon as possible.
Click Here to Get Avada Support
Thanks
-Ammar
Hello there,
We’re unable to change the font family in the Forum section, as the pages seem to be loading an inexistent “forum” font with !important next to it. We see that the issue exists in your demo, too (https://avada.theme-fusion.com/forum/forums/board/apple/).
Please advise
Thank you very much
Hello @sociality
I can see the issue there and we will get this checked, however for your issue can you please open a support ticket with our team so we can check this further and assist you precisely, you do have a valid support with us.
Click Here to Get Avada Support
Thanks
-Ammar
Hi, please my theme is registered and it shows that on Dashboard but I don’t why I can’t update it, its still showing Avada 6.2
Hello @triumph06
If you are not seeing an update notification for our latest version of theme, it could be due to the reason that you do not have a secondary theme such as WP 2021 installed (not active) which is required for the update to appear, please make sure you have a secondary theme installed and the update should appear.
If you need further assistance with this, please open a support ticket and our team will get back to you as soon as possible.
Click Here to Get Avada Support
Thanks
-Ammar
Thank you, I don’t have WP 2021 theme, I searched for it on Theme but search return nothing. Please where can I get it from?
Thanks, it worked now.
Hello @Triumph06
Glad to hear you have worked this out 
Have a good day!
A bottom margin of 40px !important keeps getting applied to .fustion-title at 640px screen size. I cannot overwrite it whatsoever, can you please advise? Thank you
Hello @waynesworld604
If its coming with !Important tag it simply means this is being applied later on via custom CSS somewhere and it needs to be removed from there, please check your custom CSS section inside the Global Options as well as inside each of your Avada Builder CSS area or in layouts as well.
If you need further assistance with this, please open a new support ticket and our team will get back to you as soon as possible.
Click Here to Get Avada Support
Thanks
-Ammar
hello, I want to ask if I can add caption on image.
Thanks
HI there
Yes, you certainly can add captions to any image based Element. Please see this help file > https://bit.ly/3DUVcDo
Thank you, MB
Hi,
I have just purchased a 2nd license to the Avada theme. I registered it under one domain but needed to move it to a 2nd domain. I unregistered it from the first domain where it now shows “The current domain does not match our records and therefore was not revoked.”
But when I try to apply the purchase code to the new domain, it shows “The purchase code is already being used on another domain.”
How can I unregister from the first domain to use it on the 2nd?
Thank you
Hi,
As this area is not a support platform and is meant for pre-sale queries/generalities, if you still see issues, please create a support ticket with our team on the below page (share your purchase code in the message there and the new site’s URL) and we will get back to you as soon as possible.
Click Here To Get Avada Support
Thank you. – Abbas
Avada latest updates desactivated widgets back-end editor there is no way to edit active widgets
Hello @rachrach
You should definitely be able to work on widget areas using our latest version, no change in terms of how the widgets are controlled was made in our latest version, can you please open a support ticket regarding this further and our team will get back to you as soon as possible.
Click Here to Get Avada Support
Thanks
-Ammar
No html widget unable to edit any code in it as it only gives tab button with avada display option features
Hi,
We’d need to login and check your setup for this.
As this area is not a support platform and is meant for pre-sale queries/generalities, if you still see issues, please create a support ticket with our team on the below page and we will get back to you as soon as possible.
Click Here To Get Avada Support
Thank you. – Abbas
My purchase code is not working to register the theme. I purchased this in 2018 but does that mean my license should be terminated?
Hi,
A license is good for lifetime usage on a single installation so that shouldn’t be the cause.
If you still see issues, you can reach us via the form on this page so we can check this further: http://bit.ly/2NJoU51
Thank you. – Abbas
hi, I wanted to ask how do I change the preview picture that shows up when I share my website on social media! i.e control what shows up when I share my ULR on a facebook post! Thank you
Hi,
For that you can use a plugin like Yoast SEO.
As this area is not a support platform and is meant for pre-sale queries/generalities, if you still see issues, please create a support ticket with our team on the below page and we will get back to you as soon as possible.
Click Here To Get Avada Support
Thank you. – Abbas
I don’t know why it can’t be translated into the Loco translate plugin. The login section below the blog single page still appears only in English.
In The Fusion Community Forum, no answer could be found other than questions. Can you give a clear answer to these issues?
I have 60 licenses for Avada theme Do I have to renew support to solve this problem?
Hi
It would be difficult to assess/advise on the issue via the comments section. I would request you to please reach out to us by our email ID here and detail out your issue
We look forward to helping you!
Thank you, Shaminder
Hi in the websites import options, I imported a theme that contain glyphicons.. why can’t I see them?
Hi,
We’d need to take a look at your setup for this.
As this area is not a support platform and is meant for pre-sale queries/generalities, if you still see issues, please create a support ticket with our team on the below page and we will get back to you as soon as possible.
Click Here To Get Avada Support
Thank you. – Abbas
thanks it’s working now.
Glad to hear that.
Thank you. – Abbas
Hello @ThemeFusion_Support
Your theme looks amazing, I have just one pre-sale question. It is possible in Avada to change the main logo in any way for different pages? Let’s say that I want to have a default site logo on the home page but I want a different logo for the blog site or any different site.
Thank you and I am really looking forward to create a new page in your theme.
David
Hi,
Yes, with our new theme builder you can have custom headers for any group of pages/posts etc so you can have a different logo/menu etc as needed.
Avada is a one time $60 purchase good for use on a single website. You get free updates for life. You can use Avada on one site by using it on any good WordPress hosting (you’d need to buy your WordPress hosting). Avada also comes with 60 premade demos/sites so you can import any of those and build from there.
- The Avada WordPress theme is purchased via the Themeforest marketplace here, and it is a one-off cost and not recurring > http://bit.ly/2HyNfIU
- You will also receive free theme updates for life
- You will gain access to all of the Avada demos -> https://avada.theme-fusion.com/
- Avada Quick Start Guide -> https://theme-fusion.com/documentation/avada/knowledgebase/quick-start/
Thank you. – Abbas
After upgrading the theme to the latest version, the avada builder woudl not load, site broke, had to go back to earlier build. Any tricks to get the latest uploaded and both builder and core updated so my layouts work correctly? Example: https://www.cumbyconsulting.com/services/ My grid is all single column and the background behind my testimonials is black for some reason.
Hello @jamessavino1
We have flagged your comment as it contained external links that are not allowed, however here is your original comment => https://share.getcloudapp.com/qGurKxYg, there should be no issues updating to our latest version of theme as far as our update instructions have been followed which are mentioned below.
How to Update Theme => https://bit.ly/3tlMnjS Important Update Instructions => https://bit.ly/3tpZnFh
however in any case you can always open a support ticket with our team and we will get back to you further.
Click Here to Get Avada Support
Thanks
-Ammar
Hi.. We have a client website with Wordpress 4.5 and a licence purchased some years ago of avada 4.0.2 (not purchased by us). We have upgraded in localhost the site to Wordpress 5.8.3 but the page editor don’t work well. Can we purchase a new licence of Avada and upgrade? the frontend will still work and look like it is now? (the site really has a child theme of Avada 4.0.2) Can we update to the latest version or should we stay with an older one like 5.9.1?
Hello @alexsaralegui
You should always stay upto date with our latest version of theme and we strongly recommend you to update your version of theme in this case, regarding the query on license, yes if you do not have the contact of person who purchased the prior license, you can always get your own and then register the theme with that purchase code (license).
A new license also comes with 6 months of free support so you can also get in touch with our team regarding any issues you face during the update process.
Thanks
-Ammar
What’s up with the WooCommerce error?
Avada/woocommerce/single-product/add-to-cart/variable.php version 3.5.5 is out of date. The core version is 6.1.0,
Hi,
We’re aware of this. It’s just a single template file with the compatibility notice. Our devs are looking into this and we’ll release a patch for this ASAP.
Thank you. – Abbas
How about support for WooCommerce 6.1.0?
Or rather “compatible with” WooCommerce 6 and up?
Hi,
We’re aware of this. It’s just a single template file with the compatibility notice. Our devs are looking into this and we’ll release a patch for this ASAP.
Thank you. – Abbas
what?
Hi,
I believe you’re referring to the sidebar compatibility list here? We’ll update that shortly.
Avada itself is compatible with WooCommerce 6.0. Their 6.1 version was released today and we’re working on ensuring support for that and a patch will be released soon.
Thank you – Abbas
I have problem with WooCommerce not sorting products in native language even though swedish i set everywhere…. Letters Å, Ä, Ö sorts like A and O instead….
And how about support for Wordpress 5.9? Is it compatible, but not updated in the list to the right here?
Hi there
Yes, you can update WordPress to the latest version without any issues. We always ensure that Avada is compatible with the latest version of WordPress, at all times.
We are not able to provide support via the comments area, and if you require some assistance, please submit a support ticket using the link below, and a member of our team will gladly assist you.
Click Here To Get Avada Support
Thank you, MB
I was working on wordpress locally and I activated the avada license, then I deleted everything on the local server and the database, since I don’t like the work, then I start again, but by activating the license of ‘AVADA, the message is: The purchase code is already being used on another staging domain. I have about 3 days that I buy the license. Do I lose this License?
Hello @Mathurwo
With our new system on each registration your domain is actually binded with the Purchase code, however if for some reason you want to unbind the domain or in scenarios where you need to test by installing Avada multiple times on the domain, or you want to check different demos after resetting the theme, this may cause such notification to come up, the solution to this is by simply going to our company site here => https://theme-fusion.com/ and then moving to Support > My Account Submenu > Register Purchase code and removing the domain from there => https://share.getcloudapp.com/JruxewJO also click on “Unregister” button on your theme dashboard if the purchase code is still being used, more about this can be read here => https://bit.ly/3zN1ynm
If you need further assistance with this, please open a support ticket and our team will assist you further.
Click Here to Get Avada Support
Thanks
-Ammar
