6358 comments found.
wp rocket not in list of addons in imperza 8.5.1 !!!!!!!!
Hello,
Please see this: https://help.us-themes.com/impreza/tickets/53985/
Can i have an export/copy of the Grid layout at your main demo page please? https://impreza-landing.us-themes.com/
Hello,
Please take a look at this guide for details: https://www.youtube.com/watch?v=jLhEp7C-zsA
Let us know if you have further questions!
Yew i know how to copy from demos. I want this specific grid as in image https://prnt.sc/26nrh80
Sorry for misunderstanding, you can take the layout here.
Thank you very much.
I’m running version 7.15 and wan’t to update, but it’s destroying my page (still using visual composer for columns etc) – What should I do and be aware of updating the theme?
Hello,
Make sure that you upgraded PHP to version 8.0
Let us know if it helps!
Didn’t help – it put’s the columns underneath each other :/ could it be changes in the header file I’m missing?
Please provide us with a relevant URL.
Thanks!
But had to go back to the old theme again 
Please provide your website credentials via this form (URL, admin username, and password) https://themeforest.net/user/upsolution#contact so we could investigate the issue.
Thanks!
How is Impreza handling GDPR-compliance in regards to Google Fonts? Is using a plugin OMGF going to be necessary, or are you planning on doing something about it in terms of the Consent API with plugins like Complianz?
Hello,
Impreza loads Google Fonts as-is. But you can upload fonts to your server to be compliant https://help.us-themes.com/impreza/options/typography/#uploaded-fonts
Let us know if you have further questions!
Sorry, I’ve found the solution. Tks
Hi..
Is the author archive page default design is like this? Why the author profile/avatar are not in same size? How can I make it to be same size? – https://bit.ly/34liJ3O
Hello,
Go to Impreza > Grid Layouts, open this layout in the editor, open Post Image settings > Design and set some Width, for example 20%
Let us know if you have further questions!
How to know which layout the author archive page is using?
Hello,
Please take a look at this record http://somup.com/c3nXjzZ9Se
Let us know if you have further questions!
Since Update 8.4 its not possible to change a section background image…
path in wpbakery: Background Style: Image / Parallax Parallax Style: Simple Background Image Background Image: not possible.
Live Editor has not that background tag!!!!!
thanks for fixing that
Hello,
Unfortunately, we can’t replicate the issue. Please provide us with a more detailed issue description so we could replicate it.
Thanks!
Pre-buy question about multisite. You wrote one must purchase one regular license per domain. What does that mean in particular? If I have a WPMU installation on one domain and the sites of the network are on a subdirectory (like …/de), should one buy as many licenses for every subdirectory in which the main site has been translated? Thanks.
Hello,
In this scenario, you can use a single license as long as these sub-sites belong to the same project. But you won’t be able to activate one license on several domains so you need to update theme and plugins manually.
Let us know if you have further questions!
Hello, I’m having problems when I create a new post or edit an already published post.
The titles H1, H2 are too big, in a way that it is impossible to edit the post.
I am sending a screenshot and a short video for you to analyze and if you can help me.
Image: https://prnt.sc/26k6ung Vídeo: https://www.loom.com/share/b70cac0ce7784d04b1af33e05d174802
But on the blog page the posts appear normal.
Hello,
Please provide your website credentials via this form (URL, admin username, and password) https://themeforest.net/user/upsolution#contact so we could investigate the issue.
Thanks!
Hello, I’m using the Impreza theme, but if you go to https://spy24.app/buy-now/, you’ll notice that there are Buy Now Buttons, but no effects, and that all of the website buttons aren’t working properly. Please check it out. thanks! yasir
Hello,
Unfortunately, we can’t find the Impreza theme on this website. Please provide us with a valid URL.
Thanks!
Hi. Does the theme work for WP 5.9 correctly? Thanks.
Hello,
Yes, it does. But we recommend to create a full website backup from hosting panel before updating.
Let us know if you have further questions!
Hello,
How did you add these graphs? Provide us with a relavant URL so we could take a look. Also, please note that we provide support in English only.
Thanks!
As I can see this issue is caused by WPBakery Page Builder update. Please report this bug here: https://codecanyon.net/item/visual-composer-page-builder-for-wordpress/242431/comments
Thanks!
Can you guys please edit the US Core plugin?
/us-core/functions/post-types.php oin line 23 should be
$portfolio_rewrite = array( ‘slug’ => untrailingslashit( $portfolio_slug ), ‘with_front’ => FALSE );
That way we won’t have ”/blog/portfolio/case-study1”.
I keep having to change this manually every time theres an edit and other people have asked for it as well.
Hello,
Unfortunately, we don’t apply changes in this manner. But you can override the whole us_create_post_types() function in a child theme, not to apply your changes after every update. Also, you can create a feature request https://help.us-themes.com/impreza/tickets/create/ so we could consider implementing these changes in one of the next updates.
Let us know if you have further questions!
This is for the CORE plugin, not the theme, can I still override?
Hello,
You can override any WordPress hook, please see this reply https://wordpress.stackexchange.com/a/40459
Let us know if you have further questions!
Hi, I shared the site through a messenger app and the text “Build an impressive website with the best-rated top-seller Wordpress theme” was added below the site title, where can I change this text?
Hello,
Please create a ticket on the Support Portal: https://help.us-themes.com/ and provide credentials via private reply (URL, admin username, and password) so our engineers could investigate the issue.
Thanks in advance!
Hello,
we have a website with version 4.10.3 and we are having problems now. we created a new site with a blog carousel and this carousel only shows one post at a time even though there are more. An update to a newer version always fails. Is it possible to get another Impreza version 4 to see if our installation has been corrupted?
Many Thanks.
Hello,
Please follow this guide to update your website: https://help.us-themes.com/impreza/tickets/39663/#reply-168313
Let us know if it works for you!
Hello,
we don’t want to update the site. There are only two things that don’t work anymore and that’s why we need version 4 again to check what broke.
Unfortunately, outdated Impreza won’t work with the latest WordPress. Also, please note that it isn’t secure to use an outdated software. So we highly recommend to update all the things for security and performance reasons. If you accept all the risks, you can downgrade WordPress to work with outdated themes but it is NOT recommended. Did you try the above update approach? Usually, it works well.
We made the update in a development system. All content looks different now. You would now have to adjust everything manually and there are no more templates for widgets.
Please provide your website credentials via this form (URL, admin username, and password) https://themeforest.net/user/upsolution#contact so we could investigate the issue.
Thanks!
is there option to add a slider with custom text and button option? if yes how, plz guide
Hello,
This is a complicated question, a good one for our smart support guys, please create a ticket on the Support Portal so our support guys could guide you.
Thanks in advance!
ticket added
Hi, My support has expired but was hoping you might be able to help with this minor issue. On Safari on Mac I am getting a white flash on the image slider. How do I get rid of this? Thanks
Hello,
Please provide us with a relevant URL so we could take a look.
Thanks!
Unfortunately, I can’t replicate the issue. Please provide us with the exact OS and browser versions.
Thanks in advance!
it is irregular white flash on last 3rd of the image. It might take a few run throughs to see. I will found out the OS and browser and forward on.
Quick question, is there a way of overriding an images url link within a Grid: Media (attachment)? For example, im using images within a Grid, but the options only allow to link to nothing or the media page or a popup. Can i link the image to a specific page/url instead? I’ve tried editing the url on each image, but its locked and doesn’t allow for it to be edited. Hopefully that makes sense. Thank you
Hello,
Please take a look at this guide https://www.youtube.com/watch?v=-5E7Amww3Qc
Will it work for you?
Hello, thank you for the really fast response. This indeed did work, you guys are geniuses!! Worked a treat. Thanks again. The theme is absolutely amazing too!
Hello. How to add the author’s bio in the Post author’s box?
Hello,
Open Post Author Settings and check the “Biographical Info” box, please see this: https://prnt.sc/26g5v71
Let us know if you have further questions!
But where is the field for entering a bio?
Hello,
Take a look at this article for details https://www.wpbeginner.com/wp-tutorials/how-to-add-an-author-info-box-in-wordpress-posts/
Let us know if you have further questions!
Hi! There is an error in your theme in the gallery settings. When you turn off the “show full screen image” and turn on the zoom when you hover, then when you click on the product image in the product card, a large photo of the original opens as a link and you need to go back to view the product parameters. Please check the operation of the gallery in the product card. She’s wrong.
Hello,
Append the next code to Theme Options > Custom Code > Custom CSS:
.woocommerce-product-gallery__image {
pointer-events: none;
}
Let us know if it works for you!
