3846 comments found.
Good morning, I would have some pre-purchase info. We need to develop a simply informative website for a travel agency which, therefore, does not directly provide the purchase of the tours. The structure, the layout and the information contained in the theme for each single tour are perfect (including the display of prices and discounts), but we would like to know if, without using woocommerce, the graphic output of the theme is the same. For example: within the single journey, in the sidebar, there is this compositional block, where there are two tabs (booking and information): https://imgur.com/a/fswoS6i We just need the information tab, is it possible to exclude the other without losing the general styles (and without using custom css or page template modifications) and keeping only the tab we need fixed? This example applies to all sections that allow booking.
Thank you for the information
Hi,
First of all, thank you for your interest 
You can keep the enquiry form only as you wish and our tour system doesn’t work with WooCommerce, it’s independent so you don’t need WooCommerce when use it.
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Hello, how can I customize the Contact Details page. I don’t want the person to write all the people on the trip, but I want him to write his full name and email
Clarification of my question I only want the second part of the caller data how can I adjust its settings
Hi,
Can you please submit ticket in our support website? Our dev and supporters only provide support in there, not here 
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/ (Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )
Thank you very much!
Also, I don’t see purchase label in your username so if you not purchase it yet, please purchase it first before you can submit your ticket in our support system.
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Hi the only problem I have now is that the fa fa-bars is not showing when I go into responsive mode. Why is that? thanks for all your support
Hi,
Please check our icon docs here to set it correctly: https://docs.goodlayers.com/icon-list/ .
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Hi there,
Is there a way to have the confirmation email after the client successful payment was made through Stripe, sent also to my admin email? I need to receive the invoice in the same time. I`m talking about the payment confirmation / invoice email not the first ( booking confirmed one ). Thank you in advance for your assistance
Hi,
You should be able to receive the e-mail for admin. Could you try to check it on: Tourmaster > General > Admin E-Mail Content > Online Full Payment Made E-Mail Title?
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Hi , Yes, Enable Online Full Payment Made E-Mail is On. Actually al admin email content is on, and for bookings I receive the notification email but for successful payment i dont. The payment gateway is through Stripe, and it works just fine. Is there another trigger for the successful payment notification event?
Hi,
Please send an email to: support.loc@goodlayers.com with the details / your purchase code and wp-login/website address so we can check it together.
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Is it possible to use goaffpro.com with tourmaster?
Sorry it doesn’t support that because our system is the custom one, not based on Woocommerce.
Hello, Is there an option to apply ‘Group Discount’ to package variants separately in the backend? Also is it possible to display the group discount on the price tab while choosing a package in the front-end?
Hi,
I’m sorry but it’s not possible to apply the ‘Group Discount’ separately or display the group discount on the booking form when selecting the date/package.
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Thank you for your response. Can I expect this feature in the upcoming updates? I am impressed with the demo sofar. Still testing it out.
Hi,
We don’t have a plan to do it at this moment, thank you for your interest .
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Thank you for your response.From my experience all package variant price varies from one another, if there is no option to apply the group discounts separately for package variants in a single tour, practically the variants with different prices cannot use the group discount option at all. Because it makes huge difference in the pricing, making this variant option useless. I thought the variant option is a great feature in your theme.
One more question is that: is there an option available to sell (to display) any add-on supplement like additional meals, extra activities etc. while booking a tour?
Hi,
Thank you for your suggestion.
For the option available to sell, we have tour service. You can check how it work here: https://www.youtube.com/watch?v=yqLm78lzofU .
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Thank you for your response. I have checked the ‘Tour Service’ option to sell add-on services. However couldn’t find an option to put a description about the service. Is it possible ?
As well, is there an option to download the entire tour detail in a single file format of MS Word or PDF for the purpose of share through Whatsapp or by email ?
Hi,
Unfortunately, the tour service doesn’t have description.
Also, the tour can’t download in a single file format MS Word or PDF as you wish, sorry.
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Hello again,
Will you consider a future update on the above two options please. 1.) Tour service description. 2.) Download in MS Word or PDF format.
I have been testing and almost made up my mind to puchase this theme. Just a little bit of useful features missing. Hope you consider. Thank you.
One more: Is login and registration form customizable?
Hi,
Thank you for your suggestion, our director will consider about it but I’m not sure if it will be available in the next update or not.
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Please try. I am hopefully looking forward. Thank you.
Hi, Saw the plugin has an update recently. Just wanted to check if the above two requested features got an update by any chance ?
Hi,
The new update for WP 5.9, it doesn’t contain any new features.
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Okay. Is the theme offering a wallet pay system? If not, is there any wallet plugin available which is compatible with the theme? Since the tour booking is not Woocommerce based, I couldn’t find any such plugin. Please advise.
Hi,
This one need customize and there’s not a plugin for it.
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Hello, Can this theme support group travels, individual tours specific date or private dates chosen by the clients. Also if there is the option in group tour to have all person data during checkout?
Hi,
First of all, thank you for your interest.
Our theme support the group travel: https://imgur.com/z9xcS7J . The specific date/private dates can’t be select from the clients, you must setup it first before the customers can select it.
May you can check those videos to know more about our theme/tour system: https://www.youtube.com/playlist?list=PLNIFTA4Bjp3stwYxIB6Aokpr9bfRQYO73 .
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sir i want rtl demo not working pls check http://demo.rtl-maker.net/traveltour/
Just checked it and seems working good : https://take.ms/SjSY1
Hello, Is it possible to add additional Services we need to offer in the TOUR listing (like buying tickets or adding a transfer service, etc..) under the price tab after Customer selects the date and the number of persons ?
Hi,
Unfortunately, it can’t be add in the booking form where the customer selects the date and the number of persons.
Thank you for your interest by the way .
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i want to ask about feature “customizable booking fields”.
1. can this template allow to upload images? because I want travelers to be able to upload their ID cards. like traveler 1,2,3, and others
2. and can the traveler edit the traveler information that has been entered? on the traveler admin page
Hi,
First of all, thank you for your interest .
1. Unfortunately, the travelers can’t upload the images (except the avatar) from the front-end.
2. Yes, they can edit the information on the dashboard page.
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for question 2. where is the button to edit the traveler information? this is the screenshot: https://imgur.com/a/dFJk6Io
because i want to traveler booked only on these days
Hi,
2. You can check it in the Dashboard menu.
3. I’m sorry but it’s not possible.
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i mean , the content in menu My Booking -> one of tour name -> traveller info. can the traveler edit the traveller info? like name, passport id, age, and phone.
Hi,
They can’t change it by themselves, but they can send a request to change it to the admin.
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i had this fatal error on my dashboard at when i click to ( goodlayers/ getting start import place. )
https://tourbookturkey.com/Error Details
An error of type E_ERROR was caused in line 69 of the file /home/qmatourb/public_html/wp-content/themes/traveltour/admin/tgmpa/plugin-activation.php. Error message: Uncaught Error: Call to undefined method TGM_Plugin_Activation::is_plugin_active() in /home/qmatourb/public_html/wp-content/themes/traveltour/admin/tgmpa/plugin-activation.php:69 Stack trace: #0 /home/qmatourb/public_html/wp-content/themes/traveltour/admin/function/getting-start.php(81): traveltour_tgmpa_auto_install_url(‘envato-market’, ‘admin.php?page=...’) #1 /home/qmatourb/public_html/wp-includes/class-wp-hook.php(303): traveltour_gdlr_core_getting_start_option(Array, ‘gdlr_core_getti…’) #2 /home/qmatourb/public_html/wp-includes/plugin.php(189): WP_Hook->apply_filters(Array, Array) #3 /home/qmatourb/public_html/wp-content/plugins/goodlayers-core/framework/function/getting-start.php(71): apply_filters(‘gdlr_core_getti…’, Array, ‘gdlr_core_getti…’) #4 /home/qmatourb/public_html/wp-includes/class-wp-hook.php(303): gdlr_core_getting_start->getting_start_content(’’) #5 /home/qmatourb/public_html/wp-includes/class-wp-hook.php(327): WP_Hook->apply_filters(’’, Array) #6 /home/qmatourb/public_html/wp-include
Thank you for you help in advance hope to back from you soon.
Hi,
1. Can you try to disable all other plugins first and see if it’s fixed or not.
2. Please make sure that you update the theme to latest version : https://goodlayers.ticksy.com/article/1893/
3. Please clear website’s cache if you’re using caching plugin and also make sure that you clear browser cache.
After you updated the theme and still have issues, please make sure to follow this.
1. Make sure that you clear browser cache or test with another browser and see if the problem fixed or not.
2. Try to deactivate other plugins (except GoodLayers plugins). See if it’s fixed or not.
3. Go to theme options and click on ‘Save Changes’ button.
Let me know if this helps or not.
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Thank you so much i tried all the options , option 2 worked and solved the problem !
Kind Regards Erdal
Hi,
Glad your website working again now.
I would appreciate if you could please rate the Theme and like the assistance under my support, means a lot to me. Thank you.
You can rate it with your themeforest account at your downloads page, precisely at this link: http://themeforest.net/downloads and hover over the 5 stars for our theme.
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Thank you i will for sure i have another problem after update—Add button missing in widgets page how can i solve this problem i am using the classic witgets and classic editor plug in but it happenned after last updates
You can rate it with your themeforest account at your downloads page, precisely at this link: http://themeforest.net/downloads and hover over the 5 stars for our theme. i am a old user of your theme and i love it its rated before like 5 stars of course
Hi,
Please try to deactivate the classic widget when you want to add a new widget area, so sorry for the inconvenience, and thank you so much for your support .
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Hello There
Is it possible to change the currency when the visitor changes the language? For example, if the English language was “dollars” and the German “euro” and so on! ( Use WPML )
Thank You
Hi,
It’s possible, please contact to my email: support.loc@goodlayers.com and we will check it. But it not a currency switcher, we just change the currency symbol only.
Please note about it.
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Hi Great theme, I’m just wondering how to change the link to privacy statement page and Terms of services in Enquiry Form ? Thanks
Hi,
Can you please submit ticket in our support website? Our dev and supporters only provide support in there, not here
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/ (Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )
Thank you very much!
Also, I don’t see purchase label in your username so if you not purchase it yet, please purchase it first before you can submit your ticket in our support system.
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Hello there! how can i add a text in the invoice email?
Hi,
Can you please submit ticket in our support website? Our dev and supporters only provide support in there, not here
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/ (Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )
Thank you very much!
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Hi how can I change the text from the search bar ?
Hi,
Could you specific the text you want to change?
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Hi yes sure, It is the first bar in the main demo. Now you have Keywords, Destinations and Duration, I would like to modify those texts please.
Hi,
Sorry for the late due the weekend.
You can change EN to EN by following my video: https://www.youtube.com/watch?v=iMNTjTUEzcc&t=487s.
For the loco plugin, we’re using the translate method to apply the new EN text to override the default EN text in the pot file, so as long as the translated file is available, it still works for you even the plugin deactivate/delete.
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Hello. As a prospective buyer can you tell me if there is a code you can write to block off the other tours as unavailable, once one tour gets booked. I am offering multiple tours per day, but once somebody books one tour, the other tours are no available. If you can write that code and how much extra would it cost?
Hi,
First of all, thank you for your interest
Unfortunately, we don’t provide customized service. You need to hire a freelancer directly in this case.
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Hello, We have created a custom template for our tours but we can’t find a way to make it as the default one whenever we add a new tour. We always need to delete all the sections first and then apply our template. Is there a way to change the default template to ours? Thank you for your kind assistance :))
Hi,
You can try to follow my guide below.
Please try adding this to your child’s theme for this.
if( is_admin() ){ add_filter('gdlr_core_tour_page_builder_val_init', 'custom_tourmaster_tour_page_builder_val_init'); }
if( !function_exists('custom_tourmaster_tour_page_builder_val_init') ){
function custom_tourmaster_tour_page_builder_val_init( $value ){
$value = 'CUSTOM_TEMPLATE_CODE';
return json_decode($value, true);
}
}
Then, go to the page you want > right-click the “save template” button, choose to inspect elements.
You’ll see a long data on the console, try replacing the “CUSTOM_TEMPLATE_CODE” with that one.
Video:
https://www.youtube.com/watch?v=CxdI8Hsu4Lk
If you don’t have knowledge of code, please consider hiring a freelancer to do it for you instead. We don’t provide support for coding customize.
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how can I change the icons of plane takeoff and landing? i need to have different icons for Yatch, Helicopter, Bus and Cruise, thanks!!
Hi,
Can you please submit ticket in our support website? Our dev and supporters only provide support in there, not here
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/ (Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )
Thank you very much!
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Hi team ! Will you be adding Tik Tok in the top bar social ? Or, is it possible to add it manually? Thank you !
Hi,
Unfortunately, we don’t have an option to add it manually. I will send your suggestion to our director and he will decide about it.
Thank you for your suggestion.
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Hi,
Thank you for your kind answer
That would be amazing !
We want to install this theme for one of our customers, but the customer is very detailed, we want to see the demo panel, so can you help us please.
Can you please submit ticket in our support website? Our dev and supporters only provide support in there, not here
Please note that, Right now, all support will be conducted through https://support.goodlayers.com/(Purchase code can be found here : https://support.goodlayers.com/purchasecode.png )
Thank you very much!
