Hi, thank you for your purchase! Did you follow the steps described here https://codex-themes.com/thegem/documentation/elementor/#fullpage-scroller ? If yes, please contact us via our support center at codexthemes.ticksy.com and we will check what could be causing this. Thank you.

Hello, thanks for the prompt reply.

Yes, I enabled the Fullpage Scroller and prepared the slides as you said into the Theme Guide. Also I can’t find the “TheGem Fullpage Slider” options into the Elementor sections.

This all sounds strange, as said, please contact us via our support center at codexthemes.ticksy.com so we can take a look at your configuration.

Hi, as said above, we would kindly ask you to contact us so we can check it on your end. Thank you

Yes I already sent you a message via the contact link yesterday.

Resolved via mail

Hi, you can do it in theme options here https://prnt.sc/26n06x8 . Or, if you use Header Builder, just remove the cart element from your header template.

thought i’d done that !!. (long day! ) thanks

I hope you can reactivate it for me as soon as possible. Finally, the activation was also purchased.

i can’t activate it here: https://license-manager.codex-themes.com/

Hi, please contact us via our contact form at https://themeforest.net/user/codexthemes and provide your URL and purchase code

Hi, yes, TheGem is compatible with the latest versions of WordPress and PHP

Hi, all tickets replied

Hi, not quite right: Events Calendar is a standalone third party plugin, TheGem is compatible with Events Calendar, but it does not include this plugin. Please contact us via our contact form at https://themeforest.net/user/codexthemes for further details, thank you.

Hi, please contact our support at codexthemes.ticksy.com and provide your license code there, thank you

Hi, please check mail

Hi, sent mail, but still got no asnwer…

Hi, replied per mail

thanks

Hi, thank you for your request. Yes, sure – all spacings are easily adjustable to your needs. TheGem is very flexible what concerns any customization option.

Hi, thank you for your request. Yes, both sidebars are possible. In fact, with TheGem you can add any number of sidebars. For two sidebars example please check https://codex-themes.com/thegem/features/sidebars-widgets/

More facts about TheGem:

1. TheGem includes 400+ fully pre-built multi-page and one-page websites and page templates in total (for different purposes), which can be easily imported in your own WordPress installation and could be a perfect starting point for your own website (check here https://codex-themes.com/thegem/meta-splash/). Of course, you can easily combine different demos, mix & match them and edit in an easy way. For example, you can choose to import some ready-to-use website and after that add some more pages / templates from other pre-made websites to this imported website. It is very flexible. Please check this video: https://codex-themes.com/thegem/wp-content/uploads/2019/09/new3.mp4

2. TheGem comes with powerful and easy-to-use visual page editors – Elementor & WPBakery Page Builder. This drag’n’drop visual editors allow you to create and edit your pages in front end, immediately seeing the visual result. Elementor check here: http://elementor.com/ , WPBakery here: https://youtu.be/U5N9e5FFbxc

3. TheGem includes all features, tools and functions which are needed to make an awesome looking and performant website without any coding knowledge. It is very easy to use and intuitive in setting up and building.

4. TheGem comes with an ultimate tool for building webpages in a speed of light: TheGem Blocks . Blocks is a huge collection of pre-designed page sections like hero, contact, about, portfolio, blog, pricing tables which you can insert in your page with one click. Learn more about it here: https://codex-themes.com/thegem/blocks-landing/

5. TheGem is a performant WordPress theme with an excellent onpage SEO, so you can be sure your website will be very good anticipated by Google with very good search rankings

6. The price for TheGem’s license includes everything you see on our demo website and all needed features. Plus, it included premium plugins like WP Rocket, WPBakery Page Builder, Revolution Slider and LayerSlider. So you do not need to purchase or install any other additional plugins or tools for this. And you don’t need to purchase annual subscription of Elementor Pro, as TheGem extends the free version of Elementor with all needed cool features.

7. For this price you will also get a premium 5-stars support by the team of our professionals. So in any case of any questions and requests you can always count on a high professional support

8. TheGem is rated with 5 stars and trusted by 60K customers. So you can be sure you buy a very solid high quality product.

Please do not hesitate to contact us in case of any further questions.

Thanks for your quick reply, I checked out the site. You can see the left and right sidebars. However, my friend says that in TheGem settings I cannot enable both. Either the Right Sidebar or the Left Sidebar, but not both together.

Best regards

It’s not quite true, one sidebar is managed via page options, all other sidebars are managed via page builder, so you can add as many as you wish. If your friend has questions on “how-to”, please just contact our support, we would be happy to explain.

Hi, next week we will roll out the new release with the new WPBakery version, please wait till next week, thank you

When is it coming??

Hi, it is available now, please check

Any updates on this, via email? I just responded again after a week of no response. Thanks.

Hi, replied per mail

Got it and responded. Thanks.

Hi, you can manage your activations via TheGem license manager https://license-manager.codex-themes.com/

1) yes, exactly 4) yes, TheGem Blocks is available for Elementor 6) yes, it can be built inside Elementor, no need for other customizers

1) Great! 4) Great! Will the blocks be at the bottom of Elementor page, where one usually find section blocks (and pages) from various plugins? Or if somewhere else, where are they? 6) So are the existing header/footers etc built in Elementor, or “can” they be built, but are not yet built in Elementor in the demo? I just want to understand exactly what one get right out of the box with the demos, plus later possibilities. Thanks!

Hi, the blocks will be at the bottom, as usually in Elementor. Yes, all header and footers are built in Elementor, you can insert it with one click and adjust easily to your needs. No problem, in case of any other questions feel free to ask

Hi, would you be so kind to contact us via our contact form at https://themeforest.net/user/codexthemes and provide your purchase code along with your website URL? thank you

Hi, would you be so kind to contact us via our contact form at https://themeforest.net/user/codexthemes and provide your purchase code along with your website URL? thank you

Hi Gabriele, please contact us via our contact form at https://themeforest.net/user/codexthemes and provide your purchase code.

Hi, please contact us via our contact form at https://themeforest.net/user/codexthemes and provide your purchase code, we will check it on your end.

Hey guys I did email you through Envato but I searched my junk mail and all and still don’t see a reply?