191 comments found.
How do I change the colors on the angled gradient lines by emergency contact. I requested this in support about six months or more ago but I cannot find the answer. Now they want to finish site and this is what I was waiting on.
Use this CSS https://d.pr/n/f0Yupw code to change the color. You can add this CSS to child theme or Appearance>Customize>Additional CSS
Thanks
In query monitor i see this HTTP API call error GET https://google-webfonts-cache.unyson.io/v1/webfonts 400 Bad Request
All support requests like this are handled via our support desk. Open support ticket with your URL and a screenshot. So we can take a look: http://support.xpeedstudio.com/
Thanks!
Hi,
1- Where can I change the content of the menu that opens when I press the three-line button in the upper right corner?
2- How can I remove or change the sitemap section in the banner section of the inner pages? You can go to the relevant page from the link below. (Home-Doctor-Boel’in Mode…)
https://hulyagiebel.de/blog/doctor/boelin-modern-akupunktur-terapileri-mab/1. You can follow this video https://d.pr/v/dAdorQ/SbRq47ZphE
2. Disable the breadcrumb from the banner setting https://prnt.sc/26mrdmp
If you need more support line this open support ticket with your URL and a screenshot. So we can take a look: http://support.xpeedstudio.com/
Thanks!
Thank you very much.
I tried to create a ticket, but its not letting me in Error – 401 – api-down Rate limit exceeded. See https://build.envato.com/api/#rate-limit for documentation. Please help: my email chrisjacob636@gmail.com
Please visit : https://aljameadental.800teeth.com/services/ Warnings are showing on the page (I use Wordpress 5.4 and php7.3)
i submitted the ftp , wp details in contact form in themeforest, hope you received and waiting for the fix please please Sir
We have got your email and solved your issue https://prnt.sc/26k0j9c
Thank you
We do not see this type of issue. We checked your site and we see page template and banner working fine check the video https://d.pr/v/lO6n4N
Thanks
All support requests like this are handled via our support desk. Open support ticket with your URL and a screenshot. So we can take a look: http://support.xpeedstudio.com/
Thanks!
i tried creating two accounts with my own emails and still not able ot open a ticket please help or contact me at chrisjacob636@gmail.com Please support, i have an urgent requirement to create the website so begging you guys, i thought theme authors will support well so i purchased this three days back please
Error – 401 – api-down Rate limit exceeded. See https://build.envato.com/api/#rate-limit for documentation
Hello
Send us a message from our profile contact form.
Don’t forget to share your wp and FTP login details. So we can check and fix this asap.
Thanks
Thansk alottttt sure
I tried to create a ticket, but its not letting me in Error – 401 – api-down Rate limit exceeded. See https://build.envato.com/api/#rate-limit for documentation. Please help: my email chrisjacob636@gmail.com
Please visit : https://aljameadental.800teeth.com/services/ Warnings are showing on the page (I use Wordpress 5.4 and php7.3)
Please try to register with your own email… Do not click with login with Envato button.
Envato API has less limit to login.
i tried creating two accounts with my own emails and still not able ot open a ticket please help or contact me at chrisjacob636@gmail.com Please support, i have an urgent requirement to create the website so begging you guys, i thought theme authors will support well so i purchased this three days back please
My website is completely broken, please check https://shettydentalclinic.com/ Do let me know the solution & help me in resolving the same
All support requests like this are handled via our support desk. Open support ticket with your URL and a screenshot. So we can take a look: http://support.xpeedstudio.com/
Thanks!
we can booking appoinment with this ? how to display that bookings in back end ? can i see the demo please
We have booking form on our theme. We used Metform for this to create the form. When someone book through the form you will get it on Dashboard under Metform>Entries. See this example https://prnt.sc/1z413q8 also you can setup email with it then you will also get the notification on your email.
Thank you
Hey! Suggest a topic for transportation on the Elementor. Or help me choose
Hi
Did you check this theme? https://themeforest.net/item/car-rental-wordpress-theme-landing-page/11454552
Hello. I’ve build the website with your theme and now the website is not working anymore. I did not do any aditional work. What should i do ? Thank you.
All support requests like this are handled via our support desk. Open support ticket with your URL and a screenshot. So we can take a look: http://support.xpeedstudio.com/
Thanks!
How do I delete certain post types such as ‘doctor’/’event’?
All support requests like this are handled via our support desk. Open support ticket with your URL and a screenshot. So we can take a look: http://support.xpeedstudio.com/
Thanks!
I’m trying to input my confirmation/purchase code when registering and it’s not reading it. Please help. Thanks
Hi
Please register with your own email https://support.xpeedstudio.com/support-center/register
Sometimes Envato API limit causes issues.
Regards
I have been using my own email, still it won’t work. The purchase code is 9 numbers, correct? Can you please email me directly at carlos.e.hernandez85@gmail.com – thank you.
I would like to add ‘Parent Page’ capabilities to Page Attributes under the Services post type. Is that possible? Thanks
You can use child theme to deregister a custom post types.. like this way
function delete_post_type(){
unregister_post_type( 'doctor' ); // custom post types which you would like to remove
}
add_action('init','delete_post_type');
If you need more help Please share us your purchase code our profile contact form. We will manually create a ticket for you.
Thanks
Thank you, I think I have solved the issue with ‘Page Attributes/Parent Page’
Cannot install demo data and also cannot create a support ticket because when I register my purchase code, it says your rate limit has been exceeded. Can you email me the sample files so I can manually install them?
Hi
From here please register with your own email https://support.xpeedstudio.com/support-center/register
Do not click Register with Envato. Envato API has a limit.
Regards
Hello XpeedStudio,
during the installation MEDIZCO Theme comes an error:
Something went wrong with the plugin API.
Plugin – “Timetable and Event Schedule” / WordPress Repository / Required – is no longer supported.
Can you improve this?
thanks in advance
This plugin is currently disabled by WordPress.org.. and you can skip this from now..
Thanks!
Hello! I am a client of your theme. After the last update, banners on my site will be added. I am attaching a screen. https://prnt.sc/1tdeflu And yet, technical support is over. I have no money to renew it. Help me please. My mail:vyzovet@inbox.ru https://prnt.sc/1tddsmi
Hi
We have to investigate why this issue occurred.
You should renew the support and open support ticket in our support desk.
Regards
Hello! how to understand this – extend support ??? I ask you to turn on the banner !! this situation repeats again after updating to a new version of the theme
Hi
In corner of the image meta box have an option to remove this image.. also make sure you have removed the banner global image from the customizer as well.
If you need more help open support ticket with your URL and a screenshot. So we can take a look: http://support.xpeedstudio.com/
Thanks!
Hello. I have no money for support. I am attaching screenshots of the banner.https://prnt.sc/1tp8w2n
https://prnt.sc/1tp91jnHe instalado la plantilla en wordpress, pero no encuentro las plantillas predefinidas para instalar las que el thema nos brinda.
Hi
Please follow our documentation https://support.xpeedstudio.com/knowledgebase/where-i-will-found-theme-documentation/
If you need more help open support ticket with your URL and a screenshot. So we can take a look: http://support.xpeedstudio.com/
Thanks!
While downloading the theme, the plugins are faulty and the support is too late, please help. ticket no: #58753
No return for 2 days, I regret buying the theme…..
What do you mean by faulty?
Please make sure you are using latest version of the theme. As well marketo features plugin.
Btw i have already informed support team about this.
Regards
Does it fully support Arabic? Do I have to buy wpml and do I support it? Or is there another property where I can switch to RTL?
Just change your language to Arabic language it will detect RTL. Btw we have also added RTL demo content with our theme.
Regards
Hello, this is the first time I’ve bought a certain temple. If i buy it and modify it to the customer as I want. Does it show him something that I bought, for example, and that I’m not the first design maker? Or not
Hello.. Can I take the dental template and put it on the Astra theme , for example??
Hi
in the theme file we have name of our company normally no one will see who created this theme.
Regards
Can I take the dental template and put it on the Astra theme , for example?? answer plz ..
No you can’t .
Hello,
After I updated the theme all the images on each page (Banner Image) are no longer changed.
Page header image remains the same default image for all internal pages.
I uploaded a new Banner Image but the header image doesn’t change.
How to fix this?
thanks
This is a just general inquiry comment section.
All support requests like this are handled via our support desk. Open support ticket with your URL and a screenshot. So we can take a look: http://support.xpeedstudio.com/
Thanks!
Hello,
I have submitted a ticket (Ticket #58653) for you and would like your help in solving some issues with Elementor, Banner Image, etc.
Thanks
Please be patient. Our team will check and reply back soon.
Regards
Hello,
Unfortunately Elementor is not loading again when I try to edit any page. 
Please check ticket 58653 when possible.
Thanks
We see our team is already contacted you on your ticket. They will solve your issue.
Thank you
Hi, are you updating the theme for Wordpress 5.8?
Hi
Our theme already compatible with 5.8. So no need any update if you are using latest version.
Regards
