19045 comments found.
BEshop, I need to reduce and move to the right the search on the top bar, I’ve seen that to the search has now width 100% and I can reduce it but I don’t know how to move it aside the user icon once reduced
Hey,
please send us link to page/s where you would like to do above modification first so we can have a closer look and provide best possible solution.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
The header you used is designed that way to display search 100% width always. To decrease its width and move it next to the user icon, please use:
#Top_bar .top_bar_right .top-bar-right-input form {
width: 50% !important;
margin-left: auto;
}
Perfect !!!
THANK YOU
You are welcome! 
Please can you tell me where i need to change the copyright text? I can’t find it under theme options neither in the widget area. In the documentation it says Coyright area but i can´t find no such area in the imported demo. Thx
Hey,
sure, you can change copyright in Betheme > Theme Options > Footer section.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
How to remove the image or space between menu header and page/post title?
Please send us link to page/s where you would like to do above modification first so we can have a closer look and provide best possible solution.
Hello, I want to remove it for all the pages and posts. The section which shows the featured image on the page or post front end.
Pages does not have any featured images, but for posts, you can disable it in Betheme > Theme Options > Blog & Portfolio > Single Post tab.
Please provide link to the page from the screenshot so we may check in html where does this space come from.
the Mega Menu dont work with a custom Header, dont show with columns the options. how i can to solve this?
Hey,
as you can see, there is no “Purchased” label next to your nickname what means that you did never bought any license of Betheme. If your client did, ask him to create an account on support forum so you can post there instead.
Thank you for understanding!
Best regards,
Muffin Group team
Hello, I am trying to add social media to the action bar, but I cannot find an option. https://option.gr/soc.jpg
Hey,
to add social icons into the Action Bar, you have to set social icons urls in Betheme > Theme Options > Social section and later in Appearance > Menus > Manage Locations, for the Social Menu Top | depth 1, you have to uncheck any option you have currently selected.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Thanks, it worked!
You are welcome!
Hi Guys my website using Betheme have error in google https://search.google.com/test/mobile-friendly/result?id=nXfNHZUDID6UUgmSIkJRgg – They say its not optimized for mobile, can you check and tell me how can i solve this theme problem. this is the website: shorturl.at/rEIX4 Thanks a lot!
Please dont put the URL of the website can you delete the URL ?? Thanks!
What do you mean the website its working fine all the people access i have no comments that is offline. Please send me some actions to solve the problem here is the 3 errors have the betheme. https://ibb.co/rcQsnR7
1 – Error The text is too small to read 2 – Error Viewport not defined 3 – Error Clickable elements are too close to each other
How can i Solve this 3 errors google send me?? Dont put the URL please. This is the website: shorturl.at/rEIX4 Thanks!
Like said previously, we can not open your site. When trying to do this, the site keeps loading and nothing happens. Please contact with your hosting provider/admin and ask to unlock it from different areas. This is what we get when trying to open it—> https://prnt.sc/26jh9p4
Next time, if you do not want to share link publicly, please use the contact form on the right hand side https://themeforest.net/user/muffingroup#contact and all messages will be private.
In what area or country you are? thanks
Can you give me the public IP from this url https://www.cual-es-mi-ip.net/ the host ask me this to check. Thanks!
We are located in Poland. Unfortunately, can not give you IP as it changes every few minutes.
hello friends, a few days ago I bought the theme from a client’s account, I’m starting to work on the site, I need a custom menu, and in this menu I need to activate the line at the bottom of the active item, in the header constructor I it only gives the option to add the line to the side and the arrow icon. how or where can i activate that?
Hey,
as you can see, there is no “Purchased” label next to your nickname what means that you did never bought any license of Betheme. If your client did, ask him to create an account on support forum so you can post there instead.
Thank you for understanding!
Best regards,
Muffin Group team
I have the purchase license, does that help you verify? I can send you privately
In such case, please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will help you of course. Please do not forget to attach the link to site/page you refer to and the license.
hola betheme es compatible con rank math pro ?
Hey,
yes, Betheme is compatible with Rank Math plugin.
Best regards,
Muffin Group team
hola compre 10 licencias y estoy probando la primera web con rank math. y no es posible generar datos de busquedas todo me aparece en 0. donde les puedo enviar por privado. los datos de mi WP. para que puedan revisarlo
We do support in English language only so please use English as the only one if you have any questions. Some of us does not speak other language and every message have to be understandable for each team member.
Thanks for understanding!
Hello, I bought 10 licenses and I am testing the first website with rank math. and it is not possible to generate search data, everything appears in 0. where I can send them privately. the data of my WP. so they can review it
In such case, please send us WordPress dashboard access to that site privately through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can take a closer look. Please do not forget to let us know in a message, what for this access is so we can avoid all those back and forth and help as quick as possible
hello I sent them an email so they can review my query about: CONFIGURATION OF BETHEME WITH RANK MATH.
Thank you, we will respond as soon as we check this.
Hello,
I am building a site using this theme. I have noticed that the logo does not link back to the home page, even though it is set to link to the homepage. Instead it links to whatever page the user is on. Also, when saving Settings > General. It says it looses connection to the database and it kills the site. The url is: http://fnb.aheliotech.com/
Thank you,
Hey,
please check Betheme > Theme Options > Global > Logo tab if Link to Homepage option is checked. According to the connection issue, this is hosting problem so if you want us to have a closer look on it, please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact with further details like access to your wp dashboard.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
@import with Adobe font is not recognizing—what can I do make it happen? example: @import url(“https://use.typekit.net/ddk2nbl.css”);
h1 { font-family: “proxima-nova”, sans-serif;}
it over-rides with its default theme font.
Hey,
please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will help you of course. Please do not forget to attach the link to site/page you refer to.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Just did
Thank you, we will respond as soon as we check your message.
I am using a sidemenu and I would like the logo at the top then the shopping cart buttons ant then the menu – is this possible?
Hey,
please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will help you of course. Please do not forget to attach the link to site/page you refer to.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Hi BeTheme team. After last theme update (25.1.9) shows warnings on backend after save any post. Could you check it? If you need I will send you screenshots.
Hey,
please be so kind and send us WordPress dashboard access privately through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can take a closer look. Please do not forget to let us know in a message, what for this access is.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Last update resolved this problems. Thanks.
That’s great to hear that. Thank you for the update!
Hi good evening with the new theme update , the Elementor widget panel is not loading.
Hey,
please be so kind and send us WordPress dashboard access privately through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can take a closer look. Pretty sure this has nothing to with the Betheme itself but will check first. Please do not forget to let us know in a message, what for this access is.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Hola, ya les envié la información solicitada, para que puedan revisar
We do support in English only so if you have any further questions, please use English instead. Thank you for understanding.
Sorry guys… I just saw post above and fixed it… Your license manager tool did the trick…
Thanks a lot, Ivan
===================================================================== Hi there… I’m having issue to register my theme… It was registered on developing domain… and afterwards moved to public/live one…
Although I have deregistered theme and deleted the theme foder from my develop domain https://othashost.com/ecolit and moved it to a live one https://ecolit.rs yet it doesn’t allow me to register on live domain…
Please any advice would be appreciated…
Thanks, Ivan
That’s great Ivan, glad to know you’ve found the right tool!
Hello, Can you help me. I bought this theme but I can’t activate it with the license, because I used it for an old website but it no longer exists. I must bought another one recently, but I don’t to lose my first purchase. Thx
Hey,
whenever you face an issue with license key (purchase code), please go to http://api.muffingroup.com/licenses/ tool, we made for managing licenses.
For more details, please visit https://support.muffingroup.com/faq/how-do-i-register-de-register-license-key/
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Hi guy, i got two license code but when i put the code one by one to check is appear the same web that im using but i have one that I stopped using a long time ago.. and now i want to change the site. Thank
Hey,
please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will help you of course.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
I’m currently changing colors for my website and it’s quite challenging change colors from the back without seeing which part of the site is changing, so one have to switch back and forth that one part you wanted to change have changed. It could be really great to have some sort of a page preview and enable an instant view of the color your are changing.
Having said that, could you kindly assist me with the attachment from the link below please
https://us-multi-region.vplaya.com/main/fc5f9091-snapshot.pngHey,
please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will help you of course. Please do not forget to attach the link to site/page you refer to.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
I get a ” There has been a critical error on this website. Please check your site admin email inbox for instructions.” error while trying to install a pre-built demo . I sent a request already, can I get some support.
Hey,
please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will help you of course. Please do not forget to attach the link to site/page you refer to.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
i am purchaed this theme i add key but now register and show error not register. why please check why not working key.
Hey,
whenever you face an issue with license key (purchase code), please go to http://api.muffingroup.com/licenses/ tool, we made for managing licenses.
For more details, please visit https://support.muffingroup.com/faq/how-do-i-register-de-register-license-key/
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
i try from this links many time but show msg “The purchase code has not been used to register Betheme or the username does not match the purchase code.” and not working already not register any one website and websites already deregister this time not use any location key. this not good way and not good system.
i m waiting reply
In such case, please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will help you of course.
i am send you email via contact form very very said you are not reply, i lost days and work
one day go stil not any response.
You’ve sent message during the weekend when we are off. Be sure, you will get the response today, we confirm that we received your message.
Hello, we are trying to open the ticket on the fresh bought and installed theme but we are getting the message that the support has expired. Anyway, could you please check the demo ‘Company 5’ because after installing this demo we are getting every time after saving the Theme options server error message 403. We do not have this issue with other demos. The dev url is: https://magical-burnell.185-138-42-58.plesk.page/
Thank you in advance.
Hey,
please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will help you of course. Please do not forget to attach the link to site/page you refer to.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Thank you! we have opened the ticket.
Thanks, we will answer on it as soon as we check.
Very Happy with this theme! Thanks so much team Betheme! Long Island Painters!
Glad to hear you are happy with Betheme! Great site btw
