3043 comments found.
Does your theme supports HBook – Hotel booking system for WordPress?
Hi vishaldadhania,
Thanks for your interest.
Soho Hotel comes packaged with it’s own custom booking plugin.
But yes if you want to use a different booking plugin, as long as it’s compatible with WordPress it should work fine.
Best regards
so i am assuming it’s theme + Booking plugin. do we need to install iCal plugin? does it support woo commerce plugin? we would like to install RazorPay plugin for payment. we also wanted home page with testimonials, video, gallery. when i see your demo theme home page i dont see all of them together on home page.
1.) so i am assuming it’s theme + Booking plugin: Yes the theme comes packaged with it’s own booking plugin
2.) do we need to install iCal plugin: No, iCal is built into the booking plugin
3.) we would like to install RazorPay plugin for payment: Yes you can, the theme supports WooCommerce for payments and RazorPay is compatible with this
4.) we also wanted home page with testimonials, video, gallery. when i see your demo theme home page i dont see all of them together on home page: All pages are easily customizable with the drag and drop page builder, you can do this no problem
Best regards
Hi can you help me ? maybe whit a snippet …
I need to add a rule that only one accommodation can stay in the cart , not more of one.
thanks in advice
i opened a ticket , but not answer
Hi rphones,
I’ve responded to your support ticket now.
Please understand we’re in different time zones, when you opened your support ticket it was 11:00pm Friday night where I am, then you posted this follow up message 1 hour later at 12:00am Friday midnight.
Thanks for understanding.
Best regards
hello, this is a Pre-Sales inquery.
We own and rent a few different properties in different locations, so we are not a hotel.
In your demo, I see that checking availability returns results for all rooms. In our case, we would like to get availability results only for the property it was called from.
Example, the visitor is in the page of Property A. When the visitor clicks on check availability we want to get back results for Property A only. Is this possible?
Also, can we now have a price in the booking button but just text (like “Book now)
Thank you.
Hi adbalagr,
Thanks for your interest.
Yes you can add a “Location” option to the booking form and then categorize your properties by location, see an example here: http://themes.quitenicestuff2.com/sohohotel/demo4/
Best regards
Thank you for your prompt reply. Can I ask a couple of questions more?
1. We do not have any add-ons. Is it possible to remove this section from the checkout?
2. Can we also remove completely the clients account? we do not wish to have registered users, all transactions will be made from them as “guests”.
thank you in advance.
1.) Sorry no it’s not possible to remove this step
2.) Yes you can switch off user account registration
Best regards
Hello,
We had one issue in the theme while booking. After payment succesfull the page loader keeps loading and nothing shows on the confirmation page. Secondly, Booking entry is coming in the woocommerce but in the booking tab details are not saving and showing properly.
Kindly let us know how to resolve this issue.
Regards, Prinz.T
Hi Prinz.T,
Please open a support ticket and I’ll be happy to help: http://quitenicestuff.ticksy.com/
Best regards
PRESALE QUESTION:
I noticed a bug.. It says “Booking Completed” before making payment on demo website, I also saw a comment from a user on that.
I thought It should be something like booking pending, this is a serious issue and can cause misunderstanding.
Hi codertheo,
Thanks for your interest.
This message just means the booking process is completed, if you enable online payments, first a booking pending email will be sent, then when payment is made a payment confirmation email will be sent.
If you want to change the Booking Completed” message to something else it’s easy to do this.
Best regards
I was on ver3.2.2 and updated to the latest version. With the latest version, it completely changed the look of the website, even though I have a child theme active. Colours, fonts & menus went back to default. The idea of using a child theme was so this didn’t happen. Please don’t ask me to pay to renew support because this is due to the theme update. I’ve reverted to 3.2.2 so the site looks normal again. I guess my question is: with the latest update, do I have to restyle my website from scratch even though I have a Child Theme active?
Also, I’m using the Child theme created by you – version 1.0. When I install Soho v4.0.7, ALL the customisations in the Child theme is lost.
How do you remove the “Location” field from the Booking firm?
Hi alitraeps,
Please open a support ticket and I’ll be happy to help: http://quitenicestuff.ticksy.com/
Best regards
Hello , how to make the sticky menu to appear immediately after the header ends.10x
Hi obositu,
I’ve responded to your support ticket.
Best regards
I want to use this theme for casino booking, my simple question is can we have single date option only in your theme
Hi adnonline,
Thanks for your interest.
Sorry no the booking system can only handle overnight accommodation bookings.
Best regards
Can I translate my website to Swedish with this theme.
Hi hifzurmax,
Thanks for your interest.
Yes you can translate into any language.
Best regards
Hello, I can no longer update the theme because all the “visuals” of my site bug when I do. What is going on ? The theme version is 3.2.2…. Can you help me ? It’s really urgent
Hi fallet,
Please open a support ticket and I’ll be happy to help: https://quitenicestuff.ticksy.com/
Best regards
I will not pay for the Theme again when the bug is due to your update! My site is broken now. Can you help me ? It’s urgent “Sorry, support for this Envato Market purchase code has expired. You will need to extend support or purchase a new license.”
Hi fallet,
I’ve responded to your support ticket.
Best regards
Hi, I have submitted ticket. In addition, 1.why the booking form 1 does not look like the demo? 2.and the wp bakery does not work right? 3.Why i can not edit the accomodation with wp bakery ? is only with html ?
Hi souliotisdimitris,
I’ve responded to your support ticket.
Best regards
It would be possible to remove the “Rooms Eligible For Offer” box or change its style. Thank you
Hi ilmarchese,
Please open a support ticket and I’ll be happy to help: http://quitenicestuff.ticksy.com/
Best regards
hello, thank for your awsome theme , I have used your theme with wocommerce payment , I tried do booking without paying، what happend that it booked the room even from calender I can see the x on days and it said it confirmid but on wocommerce it said its pending payment ? this is a huge problem how we can fix it ?
thanks
Hi s13333,
Please open a support ticket and I’ll be happy to help: http://quitenicestuff.ticksy.com/
Best regards
Hi there. I have a second issue. I have version 4.0.4 of Soho. I have the system in test mode because of the new version of the theme. I renewed support just over 6 months ago because of the issue with Stripe. On the old system I allowed people a discount of 10% on the booking if they used a coupon.This worked perfectly.This doesn’t work on the new system. The discount is applied to the deposit only(which is 10%) and not to the whole amount of the transaction. On a booking of 680 euro the customer pays 68 euro as a 10% deposit. They should get 68 euro off the whole price when they use the coupon. They get 6.80 off – 10% off the deposit. Also the reduction is not displayed on the screen. Can you fix this?
Hi claremcsharry,
Please open a support ticket here and I’ll be able to assist you with this: https://quitenicestuff.ticksy.com/
If your support period has expired you can extend it on your item downloads page.
Best regards
I have extended support. If you turn around and tell me it’s no longer an option on the new version or that I have to take 100% off the deposit to get 10% off the whole booking then I will be looking for a refund. It worked fine on the original version so I expect it to work on the new version – no excuses.
Hi claremcsharry,
I’ve responded to your support ticket.
Best regards
Hi there. I have version 4.0.4 of Soho. I have the system in test mode because of the new version of the theme. I renewed support just over 6 months ago because of the issue with Stripe. I have the booking confirmation setting set to manual. I just did a booking with Stripe in test mode and I checked the booking – it was set it to confirmed automatically. Shouldn’t it be set to pending first?
Hi claremcsharry,
Please open a support ticket here and I’ll be able to assist you with this: https://quitenicestuff.ticksy.com/
If your support period has expired you can extend it on your item downloads page.
Best regards
I have extended support. If you turn around and tel me it’s because it’s in test mode then I will be looking for a refund
Hi claremcsharry,
I’ve responded to your support ticket.
Best regards
this theme is my best. <3
Thank you AnatoliaCreativeCom, glad to hear the theme is working well for you
Best regards
Hi, I see a warning message in calendar in book forms: Warning: cal_days_in_month(): invalid date in /home/customer/www/kaat.it/public_html/wp-content/plugins/sohohotel-booking/includes/functions/frontend/shb-datepicker/shb-datepicker.php on line 42
I have 3.2.2 theme version because I can’t use the new one
Hi ateacme,
Please open a support ticket and I’ll be happy to help: http://quitenicestuff.ticksy.com/
Best regards
Hi there, The Ical service update availability from booking.com, but when someone book with your theme, does it send the information to booking.com? Can I enter as many as different room I want with the Ical service? Thanks for your great job with this theme, hoping to buy it soon. Have a nice day! David.
Hi David,
Thanks for your interest.
1.) When someone book with your theme, does it send the information to booking.com? Yes
2.) Can I enter as many as different room I want with the Ical service? Yes
Please let me know if you have any other questions!
Best regards
What i am seeing as demo is not what i am seeing as the theme i downloaded, Why is that?
and i submitted a ticket
The Theme is blank
Hi sleeknony,
I’ve responded to your support ticket.
Best regards
It takes a while to respond to tickets
Hi sleeknony,
I’ve responded to your support ticket.
Best regards
