28306 comments found.
Hi, i have hide woocommerce cateogories for guest users. Is it possibile to hide all categorie’s products from search field preview results? thanks
Hi,
We see that your support period is still active. Can you please submit a support ticket here?
Our support team will be happy to assist.
How can I change or remove the hover text in the follow icons element? (follow us on…, call us etc)
Hi,
We see that your support period is still active. Can you please submit a support ticket here?
Our support team will be happy to assist.
good theme!!
Thanks 
Hi! My breadcrumb at product page level is now: home / <category> However, I want to replace home by shop so: shop / <category> Since visitors dont need to go back all the way to home, rather to the shop page where all products are. How do I do this? Thanks!!
Hi,
Have you tried to enable the “Show home link in breadcrumb” option in Flatsome>Theme Options>Product Catalog->Header?
Yes, but this shows the breadcrumb linking back to the homepage, as explained I wanna have it linked to the shop page!
Breadcrumb is a WordPress feature. We don’t control it. Please take a look at this doc.
Perfect, this was what I needed!
Thanks a lot!
Hello, about favicon and background. When share a page link, creates an icon on a black background, how to change the color to white or turn it off? Thank You!
Hi,
Can you submit a support ticket here?
Hi. Is it possible to change the product picture size. I would like to have them square, not rectangle. Have not bought the theme yet.
what is the reason for this error message? studio.uxthemes.com took too long to respond
Hi,
Can you submit a support ticket here?
How do I save the modified layout in UX builder?
Hi,
We see that your support period is still active. Can you please submit a support ticket here?
Our support team will be happy to assist.
Hi
I was wondering if there is a way to fade-in a column without the movement? Maybe add a certain class to it?
And is there an available list of useful classes with an explanation of what they do? (E.g. count-up for counting numbers)
Hi,
We see that your support period is still active. Can you please submit a support ticket here?
Our support team will be happy to assist.
Hi,
how do i insert a whatsapp icon in a button?
Hi,
Can you submit a support ticket here?
flatsome has a #BUG: Its not calling wc_clear_cart_after_payment() in get_header hook. Because flatsome use their own header template. wc_clear_cart_after_payment() is important when you use payment gateway plugins. Its job is to clear cart after the payment is complete. without this cart will never be cleard after payment is completed. Please fix it.
To check it, just try to add echo ‘test’ inside wc_clear_cart_after_payment() function. It will never be echoed. Do not use plugin such as query monitor to check, sometimes its show being called in reality its not.
tested and confirmed this a bug in cart and checkout page (with simple & focused layout)
Hi,
I’ve forwarded this report to our development team to check.
Hi i wanted to know does your purchase key start with this GPL0011*000 ? and also these details are right Purchased January 1st, 1970 Support ends January 1st, 2050 Support Status Active Username GPL
Hi,
That’s an illegal purchase code. Please purchase a valid license from the top right of this screen.
Question : is it possible to take this theme and test it? (because if it don’t work with my config and plugin that i must use, can i ask refund in this case?) (i don’t want to take risk to buy something that i can’t know if it works fine for me. can you answer? thanks.
Hi,
How do I set tabs to be 100% wide when viewing on mobile? https://www.shop-channel.online/home-test/Hi,
We see that your support period is still active. Can you please submit a support ticket here?
Our support team will be happy to assist.
Hi. I submitted a support ticket a while ago but have not heard back. Do I write here or send another one?
Hi,
I see your ticket #148607 was answered on Jan 25. Could you check your inbox and also the spam folder?
Any reason why emojis would replace mobile nav?
Hi,
Can you submit a support ticket here?
My google maps does not show up everytime when loading the page. Sometimes it shows up when i refresh the page but usually does not. If I resize the browser window it will show up immediately. What could be the case?
Hi,
Can you submit a support ticket here?
People be carefull, I updated my wordpress to 5.9..the website kept going offline. Flatsome and wordpress 5.9 is not working (yet). Luckely I got it set back to wordpress 5.8..pfieuw
Hi,
There is no compatibility problem between WordPress v5.9 and Flatsome v3.15.3.
We see that your support period is still active. Can you please submit a support ticket here?
Our support team will be happy to assist.
I’ve been using flatsome without issue, but now my website is much slower. This is directly related to password strength processes loading. My old version of the site never had these things loading. I never added it.
The processes are: js/zxcvbn.min.js wp-admin/js/password-strength-meter.min.js /wp-content/plugins/woocommerce/assets/js/frontend/password-strength-meter.min.js
How do I remove these? They are significantly slowing down my site. A month ago these weren’t on my website.
Hi,
It’s added by WooCommerce not Flatsome. Please try the snippet below to remove it.
add_action( 'wp_print_scripts', function() {
if ( wp_script_is( 'wc-password-strength-meter', 'enqueued' ) ) {
wp_dequeue_script( 'wc-password-strength-meter' );
}
}, 100 );
Thank you! Flatsome is amazing!
Hello, since 3.15.1 I have problem with the UX-Builder it does not work. But even nobody help me. I have no Support, I want only a Version wich works…
Hi,
I see your ticket #147029 was answered on Jan 3rd. Would you please check your inbox and also the spam folder?
This item was featured on ThemeForest
Power Elite Author
Contact the Envato Market Help Team
