Hi, I can assist you to solve the issue, please let me know your domain url and wp-admin credentials, send them into a private message to the themeforest seventhqueen account along with the initial message.

Cheers Radu

Hi. To which email address should I send my login details as admin?

Hi, Send requested data as a message to this profile : https://themeforest.net/user/seventhqueen

Even in Demo, gives this message: (There has been a critical error on this website. Learn more about troubleshooting WordPress.)

Hi, We had released a new theme update concerning the elementor fatal error in seeko, please update the theme and check again. If it persists after theme update, please offer FTP and WP admin credentials in a themeforest private message at seventhqueen profile including those initial messages Let me know Cheers R

Hi, Not sure why you said that but that may be the case also when a update in progress fails and some php files remains untransfered or corrupted, they will generate a similar error with php class not found since that certain file in cause cannot be loaded and the function or class may miss.

Cheers R

Hi. I did it. It’s okay so far. Thanks for help.

No problem at all Have a nice day Cheers R

Hi, Check this one : https://wordpress.org/plugins/bp-toolkit/ Cheers R

Hi, Please look to update everything especially the theme and the plugins, under wp-admin -> appearance -> install plugins. Let me know Cheers R

Hi, Make sure to have everything updated : wp , theme and the plugins. I recommend you to use this plugin : https://wordpress.org/plugins/classic-editor/ It will offer the classic interface with no gutenberg. Let me know Cheers R

Hi, Just navigate to wp-admin -> appearance -> customizer -> typer options -> site identity -> Logo. Let me know Cheers R

5. How to write a message to a user? 6. How to add a user as a friend (contact)?

BTW, I already bought the item, and the response of the support is VERY SLOW!

Hi, Our response time it’s 1-48 hours it depends by some real life conditions.

1. We are using rtMedia in buddypress plugin, check their solution : https://rtmedia.io/rtamazon-s3/

2,3. The user data it’s stored in the database in usermeta table.

4. Yes, but you need to permit this from wp-admin -> settings -> general -> CHECK -> anyone can register.

5. You need to activate the friends and messages component from wp-admin -> settings -> buddypress -> components.

6. After you activate the friends component, visit his profile and click add friend button.

Cheers R

Thank you for your response for addressing the issues. Sorry for the previous comment about response time.

Hi, Please use this version instead until we investigate and fix : https://downloads.wordpress.org/plugin/bp-restrict.1.4.0.zip Cheers Radu

Ok. Thanks.

Hi, Please use this version instead until we investigate and fix : https://downloads.wordpress.org/plugin/bp-restrict.1.4.0.zip Cheers Radu

Nevermind, I figured it out. It’s in Users > Profile Fields and Settings > Seeko Forms

Hi, That’s right! Have a great week. Cheers Radu

Hi, It might be possible using a solution like this one : https://apppresser.com/ Also it might be possible to have need of a wordpress developer to can assit you there for further mods for the app. Cheers Radu

Hi, Sure, since there it’s possibility to add custom fields, you can define any field with any values. The operation should be done from wp-admin -> users -> profile fields, then you can add those new fields into the form wp-admin -> settings -> seeko search.

Cheers Radu

Hi, Thank you for the appreciation! We will solve then, but i cannot find your ticket by this themeforest username, anyway all new tickets will be processed today. Cheers Radu

it keeps loading forever “Sending info, please wait..”

and if i use another browser, let say firefox, i am getting a wordpress login page: https://seeko.seventhqueen.com/dating/wp-login.php?redirect_to=https%3A%2F%2Fseeko.seventhqueen.com%2Fdating%2F

Hi, Thank you for reporting the issue, it seems to be a issue that we are investigating right now, we will solve it shortly.

Until then you can login from the url that you had passed already and then to navigate to https://seeko.seventhqueen.com/dating and you will be logged in.

Cheers Radu

Hi, Sorry about the delay, Some of the issues requires more time that another, since haves different root causes. We are here just to help. Have a nice day Cheers R

I understand that, but it’s been another 10 days of you not responding. What kind of support is that? The last e-mail I got from you was November 25th. Please, at least let us know what’s going on and when we can expect your attention.

Hi, We had replied to you today, Cheers Radu

You are right. Stax header builder is the problem there. When will they update it to PHP 8.0? Why don’t they care? Now I only need to use PHP 7.4. Then it works ok.

Hi, We will fix it also on PHP8 but we will need more time to make it as it should. If the PWA Pro Extension Manager works only with 7.4 all other things works with 7.4 theme, stax, and theme recommended plugins, so you can use it. Cheers Radu

I am using PHP7.4. It works well there.

Hi, The map files are generated by CSS preprocessor, such as Sass, Less, or Stylus. On this case, they are shown only in the backend and it will not cause any issue, you can ignore them, in the frontend they are not loaded.

The map file was not included in the package because it’s not needed , they are somehow called only in customizer.

Cheers Radu

Hi, I think that it’s caused by the avatar width and height defined as default in the buddypress, if order to increase the avatar size follow the guide here : https://codex.buddypress.org/themes/guides/customizing-buddypress-avatars/#how-to-change-buddypress-avatar-sizes

Those codes can be added to the bp-custom.php file or in child theme functions.php

define ( 'BP_AVATAR_THUMB_WIDTH', 150 );
define ( 'BP_AVATAR_THUMB_HEIGHT', 150 );
define ( 'BP_AVATAR_FULL_WIDTH', 350 );
define ( 'BP_AVATAR_FULL_HEIGHT', 350 );
define ( 'BP_AVATAR_ORIGINAL_MAX_WIDTH', 640 );
define ( 'BP_AVATAR_ORIGINAL_MAX_FILESIZE', $max_in_kb );

Let me know Cheers R

hey thanks btw… is it possible to show members in a grid 2 rows for mobile responsive

1 row of members is very old skool and not modern design, i would like to have 2 rows of member avatars / profiles ., instead of list view,,, but how??

Hi, Are you referring on the /members/ page ? IF yes just use this CSS

@media only screen and (min-width: 300px) and (max-width: 768px) {
    .members .col-sm-6 {
        flex: 0 0 50% !important;
        max-width: 50% !important;
    }
}

The css can be added to wp-admin -> appearance -> customize -> additional CSS

Cheers Radu

Hi, We haven’t the opportunity to test it. If the plugin should add something in the bp register page it also should work in our theme. Cheers R