456 comments found.
WPBakery is not allowing me to re-activate because it’s outdated. The entire website is now down
Re-uploaded the new version of Wp-Bakery from the Themeforest Downloads file
Hello,
Do you still need any help with this issue? Have you managed to fix it?
Hi. This theme support Elementor?
Hello,
The theme is not compatible with Elementor. We are using only WPBakery Page Builder. All our custom made modules are compatible with this builder.
Feel free to write back if you have any questions.
Hello, Apparently, the blog posts detailled grid (3 or 4 columns) element doesnt work on the theme version 3.1 and 3.2. Is it normal ?
https://preview.themeforest.net/item/ekko-multipurpose-wordpress-theme-with-page-builder/full_screen_preview/23714045In the WP Babery element,, in “Post GRid” I dont have these options too …
Many thanks
Hello,
The blog posts modules load properly with our live preview website: https://www.ekko-wp.com/blocks/blog-posts/
Try adding the Blog template block using the theme Template Block Manager.
Hope this helps.
1. How do I use the same header and title section settings on a blog post? All I want is for every blog post to have a solid color header and white text and the transparent navi menu option on top?
2. How do I change the image for each blog post category that shows at the top behind my navi menu? It seems that all categories are using the same image of the last blog post I made. This may be a bug but not sure. Do you know how I can fix this or make a solid background for all categories?
Thanks so much
Hello,
1. Enabling the transparent navigation menu on a blog single post is not possible. You will find all the options for this type of page by navigating to your site admin area > Ekko > Theme Options > Blog > Single Post.
2. I believe this is a bug. Please register and open a support ticket so we can take a closer look at your install.
Thanks I just opened a ticket
Is there any update on my ticket – 2978545 – I have not heard back in 4 days.
We are currently reviewing your ticket. You should get a reply asap. Kindly bare with us.
Thanks so much! Could you kindly review the ticket?
Sorry for the late reply. Our forums are closed/offering limited support during the weekends. We will take a look with your opened ticket asap.
All the best,
Key-Design Themes
Hi, i m a happy customer of this theme. Quick short question: Are the photos in the main demo inclusive – free for use?
Hello,
Thanks for writing in! The images in our demos are stock photos with premium license, bought from various sources, and they’re not included in the theme package. You will need to replace them with your own imagery.
any way I can completely remove the bar menu from a certain page?
Hello,
You can use custom CSS to hide the Header Navigation Bar. For example:
.page-id-1234 .navbar.navbar-default { display: none !important; }
Replace the 1234 with the page ID number.
Hope this helps.
Awesome! thanks!
Hello, iam using your theme as a onepager and i have linked the navigation menu with Id’s to specific sections like #welcome.
The problem is, that ”.nav li.active a” has a color !important
So at first the menu color is black, after clicking to a section they got red. If i click to the last one section all menu links are red.
Then i have a onepager and a blog. So only on these #section links i got the highlight color and not on blog. But anyway i don’t want that hightlight on active links.
So if i add ” .nav li.active a ” to theme custom css, nothing happends because of the important.
what fix can you give me ?
b.regards
Hello,
Thanks for writing in! Please register and open a support ticket. Our team will gladly help out.
any way of putting logo in footer? very important for branding purposes.
Hello,
You can use the Image Widget to display your logo in the footer area.
When I import the demo will it come with everything I see on the preview page? Including the pictures?
Hello,
Thanks for writing in! The images in our demos are stock photos with premium license, bought from various sources, and they’re not included in the theme package.
Is there any documentation that goes through the steps of adding certain widgets? Secondly my site isn’t mobile friendly. The main post container I am using for my team members stretches to a long down on the mobile version. what can I do about that.
Please register and open a support ticket. Our team will gladly help out.
hello,
is there a way you guys can send us all the revolutionary slider demos that you have used in your website demos we want to try and use some of them in our website,,,
Hello,
Thanks for writing in! Please register and open a support ticket. Our team will gladly help you out.
I haven’t heard from you since 23/12 for my private ticket #2936566. Can you please respond as this is urgent.
It looks as though there is a bug in your theme which is causing my client’s testimonials and blogs to appear and disappear from their homepage. I need a solution for this ASAP
Hello,
Sorry for the late reply. Our support team is currently reviewing your ticket. You will receive an answer asap. Kindly bare with us.
How can I trigger the side panel using a button that is not in the header?
Hello,
Thanks for writing in! I see that you’ve already opened a support ticket in this matter. We’ve already left a reply. Please check.
I haven’t heard from you since 23/12 for my private ticket #2936566. Can you please respond as this is urgent
Hello,
Sorry for the late reply. Our support team is currently reviewing your ticket. You will receive an answer asap. Kindly bare with us.
By default your theme shows Last updated date on posts. How can we change it to show last published date as I didn’t find any option to do that.
Hello,
At this moment there isn’t any option to switch between last updated and published date. I will forward your message to our dev team and we will add this feature with the next theme update. Kindly bare with us.
Thank you
Hi,
There hasn’t been a response to my private ticket #2936566 in almost a week. Can you please respond as it is urgent that I get the various issues resolved?
Thanks
Hello,
Please check with the ticket. We’ve just left a reply.
This theme scores very low on mobile. This perhaps might be due to page bloat and using WP Bakery instead of Elementor. https://www.uptrends.com/tools/free-mobile-website-speed-test?toolRequestGuid=e78355ae-fd2f-405f-b26a-d074e1ab619c. Are there any plans to make this theme compatible with Elementor in the near future?
Hello,
Thanks for writing in! Most of the theme demos showcase a lot of information, meant to display all the features and that’s why you get a low score with most of the page speed measuring tools.
Our support team can provide some optimization tips on how to improve your website speed. There are very many factors that influence performance, ranging from the number of plugins, image optimization, caching and minifying plugins, the content you choose to display on a single page and so on.
Adding compatibility with Elementor is not on our road map at this moment. The theme will be compatible only with WPBakery Page Builder.
Let me know if you have any other questions.
Will there be another discount promotion?
Hello, it just ended recently ( the cyber monday ). We don’t plan to add another discount in the near term. Thank you.
Hmm ok, thanks
hi is there a way i can import all demos into the website since we like different elements from different demo would like to import all of them
Hello,
Thanks for writing in! There is no need to import all demos. You can use the Template Block Manager and add the pre-designed blocks onto your pages. More info: https://www.ekko-wp.com/documentation/knowledge-base/template-blocks/
If you have any other questions, please register and open a support ticket. Our team will gladly help out.
ok got it can i get all the revolutionary slider demos need a few of them to try it on our website so we can decide which one to use
Please open a support ticket and we will help you with that.
Hey, it’s been quite some time since we purchased the theme for www.pantoya.si, and we’ve only now noticed that the theme doesn’t work with IE. We’ve updated everything and nothing changed. What could be the issue?
Hello,
Thanks for writing in! The theme is optimzied to work only with modern browsers and it’s compatible with IE Edge. If you have any issues with this particular browser, make sure the theme and all plugins are updated, then clear your browser and plugin cache and test again.
Feel free to write back if you have any questions.
