1304 comments found.
Does it Support Libretime
Hello! It should work fine, but I want to be 100% sure of providing the correct answer: can you please link your stream URL here? I’ll test it and get back to you with a secure response.
Thanks!
For Events, How can we reverse the order ? Newest on the Top.
Hi, events actually load the next upcoming events first. If you have past events, you can hide them in Appearance > customize > event settings. In this way, the first upcoming event will appear next.
If you reverse the order, you’ll see first the event in 1 year, then one in 3 months, and only after an event that maybe will happen tomorrow, which makes not much sense as is the opposite of an event website.
If you want a code solution to really reverse the events order instead of using the suggested method, please open a ticket via helpdesk, our developer will get back to you with more details about this.
I leave you with the link: https://www.qantumthemes.com/helpdesk/Thanks and wish you a good day
Hello … before purchase I am wondering if it is possible to use a different style of player for podcasts from mixcloud? I would rather not use the large image one. Thanks in advance.
Hello! Yes, that’s possible. There is no setting for this but since the request needs to change a single line of code, our support can provide help for that, you can just ask the helpdesk.
Ok thank you.
Hi, My license is valid, but I can’t log into your support site. Your site says my license is invalid. Please support
Hello, I just checked our database for your username but can’t find any user nor any theme activation, so please send an email to support@qantumthemes.com and please add your email, forum username and purchase code, I’ll check everything for you right now.
Thanks
Hi, I sent you mail. Thanks
All fixed and answered via email, thanks!
hi, i removed my theme from my main site to move it to a subdomain. I tried using purchase code reset for two days with no luck. Whats my next option?
Hi, and thanks for compiling the form at our website for the reissue. The code has been already reissued. Best regards
when i click on whatsapp icon share in blog, on the next page (pop up) the title of post appear with a – . This can be related with YOST SEO plugin or custom fields?
*with a “–” , is the character “” encoded. how make the ““character appear not encoded? I use ”-” as part of the post name.
> “his can be related with YOST SEO plugin or custom fields?” > to share on whatsapp the URL requires to be encoded, so every symbol gets encoded.
but between the title and the url there is also a “” and it is not encoded! why the “” of title appear encoded? this is a bug?
– is not -
hello, after the last update, every time I click on any post in homepage, the post page keep loading, infinitely. I think is something with the QT AjaxPageLoad, I deactivated every plugins but QT AjaxPageLoad and still same behavior, please advise what I can do, it’s really annoying, particularly on mobile devices. TIA, my website is
I can say for sure there is no bug in the plugin that is causing this, is a matter of conflicts or outdated plugins somewhere.
Presale: Can this stream our Youtube Videos as Audio – we are trying to bypass Shoutcast etc… We see it is possible with other scripts I am just not sure if this theme does it. Does it generate a stream url as well? If yours does this we will buy immediately. Can we play preset videos as live audio from the playlist…..eg are there more options other than radio.co/shoutcast/icecast…
for instance: rtmp://a.rtmp.youtube.com/live2 to audio
Hi, I’m sorry no this is not a possibility, since a youtube source is not a web radio. Yes, you can put a web radio on youtube as live stream, but this implicates to have a normal web radio before, which means there is a regular stream.
Also, this would consume 10 times the reqiured bandwidth for a normal radio, which would not be useful.
Hi, I’d like to purchase your theme but i have a question. I do have many podcast on Ivoox, not Soundcloud. It would be possible with this theme, to work with IVOOX instead soundcloud? I am not sure if it will be a real problem because I do not really want swap it. Thanks for your answer.
Hello! Is untested at the moment but we can check it and let you know in a couple of hours. Please email us at support@qantumthemes.com and add the link to your podcast, we will test it and give you a precise answer. Thanks!
A client hired me to install this theme and import the demo content. I am struggling with the import process. It does not work, I get an error (400). I increased PHP resources but have 2 PHP modules missing, sodium and simplexml.
Are those really necessary?
Is there a way you could provide my client with the import files so I could do it manually?
Hi, please contact us via helpdesk we will login and see what is happening. Thanks
Will the song title/artists – current show work with this station http://s8.citrus3.com:8006/stream
Yes, but be aware this is in http so your site needs to be http as well.
I opened the possibility to see the website so that it verifies that there is no theme installed, do you want to reset the license? Thanks
hello, the theme, and also the plugins, are only hidden and disabled. All of the software is still on the website and accessible via browser. We can literally see the files just by typing the URL in the browser, they are still are installed. Theme and plugins are all still there. Please, delete them, don’t just disable them.
https://www.dropbox.com/s/yvzbshoa9rs6c1b/scr%202021-12-02%20at%2011.29.31.png?dl=0I proceeded to delete everything! Now I get it. Can you free license now?
Done, thanks for your kind colalboration
Boa Tarde tenho licença de um site de um cliente e nao estou conseguir mandar ticket meto a chave de licença e diz invalido
estou a usar a licença num único domínio eu ia para responder a ultimo ticket de suporte que pedi ajuda e não consigo ver e pede para adicionar a chave mas tento adicionar e diz que não é valida fogo estou desiludido com o vosso suporte o site em questão é https://radiopanews.pt
I am using the license in a single domain I was going to answer the last support ticket that I asked for help and I can not see and ask to add the key but I try to add and says that no fire is not valid I am disappointed with your support the site in question It’s https://radiopanews.pt
[google translate] Olá, esta manhã ocorreu algum erro na conexão com a API Envato. O problema parece ter sido resolvido e seu código agora está funcionando bem, tente novamente.
Desculpe pelo transtorno, tenha um bom dia!
[eng]
Hello, this morning there was some error with the connection to Envato API. The issue appears to have now been solved and your code is now working fine, please try again.
Sorry for the inconvenience, have a nice day!
Hi, I asked to reset the license several times but it doesn’t happen!
Yes, and it was explained (several times, one for each request) that theme and plugins need to be deleted from the previous installation. At the current moment, they have been deactivated and hidden, not deleted. Please delete the product from the old installation to request a license reset. thanks
the theme has been deleted and put on maintenance now I have removed maintenance at least verified
This request was solved as email from my records, assuming is all solved, right?
hi, I noticed that the days of the week translated into Italian are all wrong in the schedule. example in Italian Is Lunedì, in the web site change in LUNEDÈ, the same for MARTEDÈ MERCOLEDÈ, the correct Edite is LUNEDÌ MARTEDÌ MERCOLEDÌ GIOVEDÌ ETC…
Hello, this means that the font you’re using dos not support latin extended, you can change font in the customizer and choose one that supports any character. The list of supported fonts can be created in fonts.google.com
Access to this resource on the server is denied!
I am having this issue, when I try to edit or add new page or post..!
Hello, the issue is not caused by the theme, but third party plugins. if you want support we can help, even though is not something caused by the theme, but please contact us via helpdesk with an active support service.
Thanks
Will Shoutcast streams work in OnAir2 template if using Google chrome browsers , esp. since Google blocks “mixed-content” on http. the website itself is running a SSL cert on https. Does the new template’s radio player work if viewed on a Google Chrome browser?
Yes works perfectly if your shoutcast has https. A theme can’t hack the browser security, inst ad, your stream should have https because is a basic requirement nowadays.
There are many providers, almost all of them, offering https stream. If your doesn’t you may consider asking them for it or making a relay with another service.
Hi,
I want to make a very simple 4-page site – each page has the option to play an audio track. All 4 audio tracks should be playing in sync with each other on-air,
I would appreciate it if you could tell me can I implement this feature with this theme? or if possible please send me a demo of the admin panel to check it
Hi, you can’t play multiple tracks at a time, that requires an “onliene mixing console” which is not the purpose of this theme
Why visual editor dint work?
Good day sir, this theme was built when the frontend editor was not existing, and WPBakery never added support for live reload of the widgets.
For this reason, its editor is the classic “blocks” drag and drop editor from backend, as the frontend can’t display the widgets correctly.
If you want to move to a similar theme with Elementor we do have new products out. You can contact us to support@qantumthemes.com for more info and discounts.
Best regards
Why does Radio Player suddenly stop working on Chromium Engine-based Browsers?
Hello sir, your question is being followed in response to your ticket, thanks for contacting us
https://www.qantumthemes.com/helpdesk/forums/topic/radio-player-not-working-on-browsers-built-with-chromium-engine/ Best regards
