6358 comments found.
hello good time after update to 8.5 i have problem at product page dont show the main image (white) however image galley is ok
Hello,
This question requires special knowledge possessed by our support team. Please create a ticket on our Support Portal to:- follow the ticket to receive notifications about the answers;
- to provide additional information, if it will be requested there;
- continue discussion, if you have additional questions related to the ticket
Thank you, we look forward to serving you!
How can I show third party data via API on a page? Can this theme do that?
Hello,
This question is rather related to the implementation of your API, very likely you can create a shortcode that will show the desired data on pages. Please contact your developer and ask him/her to create shortcode so you could add the content to pages.
Let us know if you have further questions!
Hello, have you fixed the problem with adding icons to buttons? Because only the “brands” option is available. Version 8.5.1. Thank you
Hello,
Go to Theme Options > Icons and enable all icon sets.
Let us know if it worked!
Very beautiful theme, congratulations. I want to ask you if is possibly in Wedding Photography version to have some lightbox/prettyphoto or something similar on click. especially in mobile you want to see some more details in photos I think.
Hello,
Go to Theme Options > Site Layout and reduce the “Animations Disable Width” to enable Popups on mobiles. By the way, you can check all Impreza features on this test-drive server.
Let us know if you have further questions!
I found how fix it! The doubling cart element was in area for hidden elements. Thank you.
The Great THEME!
Thank you guys!
But (after the last update) I have issue with quantity items in cart. It shows 11 instead 1 and 22 instead 2. The double counter.
Please fix it.
Hello,
We’ll provide a fix in the next update. For now, open your header in header builder and make sure that you have only one Cart element.
Let me know if it helps!
I have only one cart element in my header.
I will waiting next update.
Thank you for the response.
That’s weird. Please provide your website credentials via this form (URL, admin username, and password) https://themeforest.net/user/upsolution#contact so we could investigate the issue.
Thanks!
Its trying to update the content to work with the new theme version but just sits at 1% and doesn’t move
Hello,
Please restore a backup, then deactivate all plugins except UpSolution Core and run the update again.
Let me know if it worked!
Hi, I’m the CEO of a Web development company. In addition, I have used the Impreza theme and I always recommend it to clients. Due to the fact that Impreza is my and my team’s favorite WordPress theme and we are experts in Impreza. My client was affected by malware/suspicious files in the past few months. We remove malware and monitor the websites on a daily basis. Three to four websites are down every day due to malware. I need your assistance. Using the Impreza theme, why are websites down due to malware? Malware affected every Impreza theme website. Could you please tell me what happened with the Impreza theme and why the website was infected with malware? Thanks
Hello,
Impreza itself has no malicious code, otherwise, it would be banned on Themeforest. There is a chance that you’re using some outdated or hacked software that leads to these issues. Please provide more detailed issue descriptions via this contact form: https://themeforest.net/user/upsolution#contact
Thanks!
Once I deactivate the US core solution plugin, the redirection to the fake link stops, but when active, the site redirects to another link
Hello,
Please provide us with the requested description via the contact form.
Thanks!
My client has purchase this theme for their website which im maintaining for them but it keeps coming up with: Your website content needs to be changed to be compatible with Impreza 8.5.1
I run this script and then by the next day the same message appears again. What’s causing it?
Hello,
Please share your purchase code via this contact form: https://themeforest.net/user/upsolution#contact
Thanks!
I’ll have to ask my client and get back to you. Is it not something simple? As they have 2 different licenses for their 2 sites and one of the sites works fine
Unfortunately, it isn’t so simple.
I have sent you the purchase code and would appreciate your help on it as I can’t even make some basic changes to the site as the website content update message is permanently on but stuck as it can never fully run as it crashes
I got test drive , how i can change video on the top of page ?
Hello,
Open Row Settings and change/remove the video: https://prnt.sc/26qhhvb
Let us know if you have further questions!
Updating the theme has broken my site, can I restore to an earlier version?
Hello,
Please contact your hosting provider and ask them to restore your site from a backup. Then create a ticket on our Support Portal to:
- follow the ticket to receive notifications about the answers;
- to provide additional information, if it will be requested there;
- continue discussion, if you have additional questions related to the ticket
Thank you, we look forward to serving you!
header on the content page pls see link https://diginet.md/test_otpcall/
Could you please advise what to change in Impreza settings (if I lost something) or Style CSS only.
Hello,
This issue is caused by your code in style.css of child theme:
dl, ul, ol li::marker {
font-family: 'Poppins',sans-serif;
font-size: 1.30rem;
}
Let us know if you have further questions!
Update the theme will not overwrite my settings? If yes, what files need to be transferred from the main theme to the child theme?
Hello,
Which settings are you referring to? Did you change any files manually?
Yes, I changed the files manually. And created a child theme too. Updating the main theme will not affect the files of the child theme? I have not transferred any files from main to child theme.
Hello,
Update won’t affect your custom files in child theme. Don’t forget to create a full website backup before applying any changes.
Let us know if you have further questions!
Thanks!
I love this theme. Is there a way to have a pop up window on page load to collect email and trigger auto response email?
Hello,
You can use the Popup element with Page Block that contains a Contact Form element. But the built-in form has no autoresponder so it’s better to use special marketing tools to create such popups. Usually, there are plugins almost for everything.
Let us know if you have further questions!
Is there a way for fine tuning for mobile view? For example, can text sizes and image sizes be changed separately for the desktop/phone version? Not only generalised but for example for each content (row, column). Unfortunately, not everything is always optimally converted for responsive behaviour. Then it is either impossible or only with endless interventions. That always bothers me massively.
Hello,
Yes, it’s possible, each element has responsive settings, take a look at this example: http://somup.com/c3nfIQZdVN
Feel free to test all Impreza features yourself on this test-drive server: http://themetest.net/impreza/
Let us know if you have further questions!
Hello,
Thanks so far, great support! All clear after the video 
One other question: Is it possible to make (on desktop view) the following effect with the theme or via a external plugin? That when you use mouse wheel each time another “chart” (view) appears – without that the page real scrolls or another page is loaded. See: https://tinyurl.com/29a62t2u
It is very similar to your demo https://impreza18.us-themes.com/ (where your demo does the effect even mobile so, the side of the link only desktop). The Home (Start) page, see https://tinyurl.com/2p8rw5sj should also be just as easy done with Impreza, it is only a header / menu to the full size slider and a simple footer. Correct?
The background of my questions is that I want to create a website for a product that presents it exactly in this way,
All in all, Impreza is a really sensationally customizable theme (I ran the live demo for 5h). Thanks! Kind regard, Dobomax.
Hello,
Unfortunately, Impreza doesn’t have the exact effect on the one that you’ve seen on https://impreza18.us-themes.com you can use the Page Scroller element to achieve that. If you need the exact effect, you can try using 3rd party plugins or you can hire a separate developer to create the desired effect for you.
Yes, the second one can be created with a slider.
Let us know if you have further questions!
Can you select the number of items you want to add to the cart directly from the product listings with plus minus buttons, or you can only do that in the product detail page? Thanks
Hello,
Unfortunately, WooCommerce doesn’t provide this feature out of the box. You can contact WooCommerce support regarding this matter, very likely they have a solution for you.
Let us know if you have further questions!
Hi! Is it possible to have the carousel that when clicking the portfolio featured image, it opens the full size of the image as a pop up? Right now it only seems to redirect to posts. Thanks!
Hello,
Please open Carousel Settings and set the Overriding Link to “Opens a Post Image in a popup”: https://prnt.sc/26oi5g7
Let us know if you have further questions!
Currently my Shop page is showing 12 Products. How can I show 14 or 16?
Hello,
Go to Settings > Reading, and increase “Blog pages show at most” value.
Let us know if you have further questions!
Today´s Update kills my site
Have errors on page:
Warning: strip_tags() expects parameter 1 to be string, array given in /kunden/256456_21029/webseiten/htdocs_managersystem/wordpress/wp-includes/formatting.php on line 5374
Hello,
Please go to Theme Options > Advanced and turn ON the “Live Builder”
Let us know if it helps!
Ok, thanks.
my site break down when i update to 8.5.1
i use this option – Titlebars & Sidebars - Use Page Blocks for Sidebars
and i got this error
https://s6.uupload.ir/files/screenshot_4_6z4v.pngHello,
Please go to Theme Options > Advanced and turn ON the “Live Builder”
Let us know if it helps!
it’s ok with live builder
We’ll provide a fix in the next release.
Thanks for the feedback!
