381 comments found.
I had updated this template a while ago but, buth the rv slider did not update. Do I have to purchase rv slider license separately?
Hi @ kongowea , No, You don’t need to buy extra. You can delete the older version and install update version from : Dashboard / Appearance / Install plugins / Install revolution slider
Regards,
how to change the slug ordering from ASC to DESC ?
Hi @ weblaghouat , For which specific option you need to change slug ?
Regards,
Greetings, there is a bug on mobile phones where menu keeps closing down when scrolling through menu items and subitems.
Hi @ ognjen1998, Could you share me live link where you are checking this so that i can replicate the same at my end?
Regards,
Hello, link is https://apeiron-uni.eu/ thanks in advance.
Your regular Support license had already been expired. You just need to renew Support license if you need support further regarding University theme to get this checked further. Read licensing details here: http://themeforest.net/licenses/standard
Where is the documentation ? There is no guide on How to Install, How to Install a demo ?
Hi @ kanaseshubhankar , You may follow theme documentation that will help you understand theme overall structure and functionality.
Link : https://chimpgroup.com/wp-demo/documentation/documentation/uoce/
Regards.
Hola! deseo comprar este tema, pero tengo una duda: ¿SE puede dejar en pantalla completa? Gracias // Hello! I want to buy this theme, but I have a question: can it be left in full screen? Thanks
Hi @ jaimepinto , Its already a full screen demo with mentioned width as shown in demo. Box view is not available. You would need to make some customization to achieve this, by default this option is not available.
Looking forward to assist you soon.
Regards,
This theme is so difficult to use. I can’t even edit the widget. Everything rigid you have to write code to do most of the stuff. Support doesn’t respond to their emails.
Please, if you have tight deadline to meet don’t buy this theme until owner makes it more flexible.
How do I request for refund?
How do I make changes to theme widget @Chimpstudio
Hi @ oswaldano, You can install ‘Classic Widgets’ to edit and use widgets with recommended version of wordpress on item detail page. Contact support team incase you need more help : https://chimpgroup.com/support
I like your theme. I will buy it very soon…
Hi @ sultan1in3 , I appreciate your keen interest to purchase. Feel free to ask if you have any question.
Regards,
Does your theme support Max mega menu?
There is no official recommendation but you can use it on your behalf.
Do you provide HTML version of this theme? I want to build Laravel application not wordpress? If HTML version available, I am willing to purchase.
Hi @ vijayrana99 , Contact via : WhatApp No : +447444900194 to discuss if support team could help you for your queries depending upon html version availablity.
Regards,
Hello All !
Are you looking for trusted Customization partner?
We understand that every theme does not fit to 100% needs of every buyer, thus modification becomes necessary. We know our theme more than anybody does, we can modify it to match your exact needs. We have advantage to developing the theme, thus we are most economical in customization market. You can request a quote for your project here: Get a Quote on Chimpstudio Customization Portal ! Incase you feel any trouble while register/login/followup you may send direct email via contact form given on profile page!
Login to Check Status of Submitted Quotation Request Here
demo not working, please include a standalone link. there is no “remove frame” tried with different browsers.
Hi @ gapopal , I have checked demo is absolutely working fine. Theme forest don’t provide option to remove frame from item detail links anymore. Incase you need to explore demo you can checkout the standalone link here : http://uoce.chimpgroup.com/
Regards,
I want to buy the theme, but I see a scroll bar, opens with other browser like chrome and microsoft edge, while reviewing the demo, the site doesn’t fit on the screen, but it’s not the same on firefox
See te image there: https://imgur.com/a/ToeRD9C
Hi @ Stachis , This the the default semi full screen view of the demo and template given in uoce theme and can be customized upto your needs via code customization as you need.
Regards,
Hello All !
Are you looking for trusted Customization partner?
We understand that every theme does not fit to 100% needs of every buyer, thus modification becomes necessary. We know our theme more than anybody does, we can modify it to match your exact needs. We have advantage to developing the theme, thus we are most economical in customization market. You can request a quote for your project here: Get a Quote on Chimpstudio Customization Portal ! Incase you feel any trouble while register/login/followup you may send direct email via contact form given on profile page!
Login to Check Status of Submitted Quotation Request Here
why browse button cant function in “edit promotion box”?
Open Ticket here with admin and ftp details : http://chimpgroup.com/support/ Make sure to use recommended version of WordPress to avoid any trouble.
Need Support or have any presale – Question ?
We’ll do our best to answer your questions and fix issues as soon as possible. While using our theme, if you have any question or query, we are always ready to assist you via dedicated Support ticketing system. We consider every customer as our prime client and provide support on top priority basis as defined in Envato Item Support Policy! You may also reach us via Whatsapp to ask quick question or update:
Open Ticket : Chimpstudio Support Portal
WhatApp No : +447444900194
Login to Check Status of Support Ticket Here
Hi Please update your theme guys.
Thanks for followup. New update will arrive soon.
Dear Tim,
i have trouble with Cs Themes Option panel. browse file button not working. when i click nothing happen, usually rise window upload media.
please, help me..
Hi Tim, Kindly Create support ticket at http://chimpgroup.com/support and share your problem there. you will get your issue resolved there.
Good evening, I am interested in buying your theme immediately, but I see that you have to update it from January 2020..I want to know if the theme works properly with the new wordpress and php
Best Reagrds Alex
Hi @ AlexDarmis , Thanks for your kind interest in Uoce theme. For now its not tested and recommended to use with latest version of WordPress and will be soon made compatible. Thanks
Regards,
no show add element on page and post
http://prntscr.com/vb3fr3 http://prntscr.com/vb36g1 http://prntscr.com/vb37xoHi @ weerachart , Keep following your ti9cket you will be replied shortly on Ticket.
Regards,
Hello All !
Are you looking for trusted Customization partner?
We understand that every theme does not fit to 100% needs of every buyer, thus modification becomes necessary. We know our theme more than anybody does, we can modify it to match your exact needs. We have advantage to developing the theme, thus we are most economical in customization market. You can request a quote for your project here: Get a Quote on Chimpstudio Customization Portal ! Incase you feel any trouble while register/login/followup you may send direct email via contact form given on profile page!
Login to Check Status of Submitted Quotation Request Here
browse image or changing image not clicking
Hi@ Hopezz , You might be using latest version of WordPress which is not compatible with theme now.
You can install recommended version of WordPress to get all sorted. Download 5.3 version from here : https://wordpress.org/download/releases/
Regards,
