285 comments found.
Hi,
I’d like to know is this theme match with any of affiliate plugin like SUMO Affiliates or Affiliate WP? Thanks.
Hi,
If you’re referring to the ecommerce feature, we are using Woocommerce for this theme. You may check with WooCoommerce directly in this case if it works with those affiliate plugin or not.
Thanks for your interest by the way 
I see, thank you.
Can I buy and install WP Bakery and use it with your theme?
You may use a third party page builder plugin but note that most elements in the demo site will not show as it must be called by our page builder.. For example, blog layout, portfolio layout, column service, stunning text.. (ie. when you import the demo content, it won’t use that third party builder.)
When you use a page builder plugin, it will call its own element, layout.
I already have the demo site installed and heavily customised – basically I have my website set up and working. Now I would like to switch the builder. If I switch to WP Bakery, can I still keep and edit the existing functions?
If your old content created by WP Bakery, then you should be able to continue using it. However, if you import the demo content from the theme, those content relies on our page builder. It’s not created by WP Bakery.
Sorry, I must have phrased it wrong. I already have the demo imported and customised into a working site. I am using your page builder and Kadence builder. What would happen if I paid for WP Bakery and switched Kadence for it? Could I still edit the “boxes” that Goodreads puts in or would I lose the functionality of the site?
Regarding migrating to WPBakery from Kadence, I have no idea about it. You might need to ask Kadence team directly about this question.
Regarding the Boxes that you mentioned, how did you put it? As iFrame in our page builder?
Yes.
Good morning. Before buying the theme I need to know if it’s compatible with WordPress 6.7. Your public specification stops at 6.4
Thanks
Oh we forgot to update the detail. Yes, it works with 6.7
Goodlayers page builder options won’t work. Nothing happens when you click the + sign to add an element.
When I try to edit existing galleries the photos cannot be added. I troubleshooted the site and it does not appear to be compatible with Classic Editor
Hello,
1. Can you try to disable all other plugins first and see if it’s fixed or not?
2. Please make sure that you update the theme to latest version : https://goodlayers.ticksy.com/article/1893/
3. Please clear website’s cache if you’re using caching plugin and also make sure that you clear browser cache.
After you updated the theme and still have issues, please make sure to follow this.
1. Make sure that you clear browser cache or test with another browser and see if the problem fixed or not.
2. Try to deactivate other plugins (except GoodLayers plugins). See if it’s fixed or not.
3. Go to theme options and click on ‘Save Changes’ button.
Let me know if this helps or not.
Best Regard!
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Thank you for this. How do you change the footer widgets, please Do you have to install a plugin in order to do so
Please check Creating Header / Footer > Footer section from the doc : https://demo.goodlayers.com/document/theluxury/
You don’t need to use plugin.
Hi, I have a presale question: this theme support wcfm ?
Hi,
First of all, Thanks for your interest
Unfortunately, it’s not made for WCFM. You may use it as third party plugin but we don’t have the prebuilt style for it.
I installed the theme on my test server and then moved it to the client server. But when I try to edit an element the console gives me the following error.
Invalid or unexpected token
TypeError: $(...).gdlrEditBox is not a function at HTMLDivElement.<anonymous> (gdlr-page-builder.js?ver=6.5.4:505:12) at HTMLDivElement.dispatch (load-scripts.php?c=1&load%5Bchunk_0%5D=jquery-core,jquery-migrate,utils,moxiejs,plupload&ver=6.5.4:2:40035) at v.handle (load-scripts.php?c=1&load%5Bchunk_0%5D=jquery-core,jquery-migrate,utils,moxiejs,plupload&ver=6.5.4:2:38006)
I cannot edit any element of the pages.
Hi,
1. Can you try to disable all other plugins first and see if it’s fixed or not.
2. Please make sure that you update the theme to latest version : https://goodlayers.ticksy.com/article/1893/
3. Please clear website’s cache if you’re using caching plugin and also make sure that you clear browser cache.
Let me know if still not working.
Hi, I am very excited to try out this theme, but when I uploaded to Godaddy/ Wordpress, the screen does not load properly at all… It’s formatted all weird and looks nothing like the preview. It literally just shows HOME in big letters and the navbar which is in the center of the page. Thats it… Nothing else. I downloaded the all files and docs option. and then i opened the zip, moved the ‘theluxury.zip’ file to my downloads section and then uploaded ‘theluxury.zip’ in wordpress. When i try to just upload the entire original zip file it gives me the error, stylesheet not found. Can we resolve this issue as soon as possible? Thank you very much - A frustrated but hopeful customer.
Hello,
Sorry for the inconvenience.
For the stylesheet error, please check our document: https://docs.goodlayers.com/theme-is-missing-the-style-css-stylesheet-error/ .
For further questions, can you please submit a ticket to our support website? Our dev and supporters only provide support in there, not here 
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/ (Purchase code can be found here: http://support.goodlayers.com/purchasecode.png)
Thank you very much!
Best Regard!
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Is this a good idea to use this theme for my gold rates website here is my site https://goldrateslive.com/ please see and let me know Thanks for your guidance
Hi,
First of all, Thanks for your interest
You can use this theme with your current site but as I checked your current design, you can also choose our newer theme like : https://themeforest.net/item/cryptro-cryptocurrency-blockchain-bitcoin-financial-technology-theme/21720716 or https://themeforest.net/item/corzo-consulting-finance/30953016 as they are more newer and come with better site builder.
*For the gold spot price chart, I assume that you’re using plugin or iframe for that which need to be that way the same.
Hey i have a pre-purchase question. Am I going to be able to edit the pages with elementor?
Hi,
First of all, Thanks for your interest
Unfortunately, we didn’t create themes with Elementor.
and how do i edit the pages?
Hi,
The theme include the GoodLayers page builder ver 2. I recommended check the GoodLayers page builder ver 3 with more flexible and feature.
You can check video to work with the GoodLayers ver 3 here: https://www.youtube.com/watch?v=N0haJbDM8ac .
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Can I go back to the other page builder that’s on your other themes. This one is more difficult to get columns and less space on the bottom.
Can you pm me via the form in our profile page please?
Hi there, I’m interested in the light version of the theme. I have some quick questions: Does it come with a Lead Form block or shortcut? or can I easily insert a third party form in the hero? Can I change the color scheme of the theme?
Hi,
First of all, thank you for your interest
Our theme doesn’t have the lead form block, sorry.
You can add the contact form 7 shortcodes in the text layer: like my screenshot: https://imgur.com/a/t9khsbK .
You can change the color scheme of the theme.
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Thanks for your reply. Does your theme implement some kind of activation to be able to work? What if I want to have a production and a development environment at the same time?
Hi,
For the license: we don’t have activation, but the license validate for 1 domain/1 license.
But you can have a production and a development environment as you wish.
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Hello, I submitted a ticket to support but I did not get an answer… I wanted to be reimbursed because the theme does not suit me.
Hi,
Our director will responding it for you soon, sorry for the inconvenience.
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Hello, is it possible to change the theme of the page builder with elementor?
Hi,
Unfortunately, it’s not possible, sorry.
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Hi, is the theme compatible with PHP 8.0? Greetings
Hi,
Our theme working with PHP 8.0.
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Ciao è possibile avere una demo back end?
Also for each product here https://imgur.com/4sGGMdT , is it possible to insert 2-3 scrolling photos?
Hi,
1. Unfortunately, we don’t have the demo backend for testing :/
2. Yes, you can add slider to the thumbnail as well. ex: https://take.ms/HPa7C
Thanks for your interest by the way
Good morning,
I have questions before buying:
How are these product sheets created? With woocommerce or the page builder?
Does the Theme only work with Limtless page builder? As a page builder, will it stay up to date over time? And yours?
Hi,
First of all, Thanks for your interest
1. The regular pages are created by the page builder.
2. The single shop post created by Woocommerce.
3. It’s not Limiteless page builder in our theme. We use our own page builder.
hi! i’ve problems with the page builder. the edit button doesn’t work anymore. i’ve tried to solve the problem by changing gdlr-edit-box.js like you’ve suggested in the comments some months ago. but i still can’t click the edit symbol. is there any other way to solve this problem?
Hi,
1. Can you try to disable all other plugins first and see if it’s fixed or not.
2. Please make sure that you update the theme to latest version : https://goodlayers.ticksy.com/article/1893/
3. Please clear website’s cache if you’re using caching plugin and also make sure that you clear browser cache.
After you updated the theme and still have issues, please make sure to follow this.
1. Make sure that you clear browser cache or test with another browser and see if the problem fixed or not.
2. Try to deactivate other plugins (except GoodLayers plugins). See if it’s fixed or not.
3. Go to theme options and click on ‘Save Changes’ button.
Let me know if this helps or not.
Best Regard!
Keep Update With Us On
FaceBook –
Twitter – Get Support
Hello. I just purchased the theme once more because I had problems to import the demo site. But it is the same problem. Two questions: 1. Can you refund me since I already paid once in 2019. This still includes support for 6 months. 2. Why isn’t the Goodlayers Import working. I have installed Wordpress 5.7.2. 3. I get errors on copied demo site in the top carousel with the watch (Invalid SLider ID) 4. I can’t edit the Master Sliders in the two Full Wrappers. It says “Please update layerslider to latest version to make this item work properly too”.
Thanks, Conny
Hi,
1. Can you contact me via the form in our profile page regarding this?
For other questions, please make sure that you update the theme to latest version in order to use with WP5.7+ Also, by updating the theme, please make sure that you update GoodLayers’ Plugins as well and please clear browser cache after updating.
You can follow this : https://goodlayers.ticksy.com/article/1893/
To update Master Slider: https://goodlayers.ticksy.com/article/2336/
If still doesn’t work, please open a ticket in our support site and provide wp access so we can check.
Thank you for your answer.
1. Can you send me a link to your profile page? 2. I only downloaded the Wordpress zip file. Do I need to download the whole package to see the ‘Master Slider.txt’?
And another question. What is the recommended image size for the mobile screen images?
Hi,
Can you please submit ticket in our support website? Our dev and supporters only provide support in there, not here
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/ (Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )
Thank you very much!
Best Regard!
Keep Update With Us On
FaceBook –
Twitter – Get Support
Hello,
I would like to purchase the theme but I can I move the video in the place of slider? I don’t want slider on homepage. Just the video and bottom stuff. Will it be possible?
Thank you.
Hi,
Of course, you can do that
Thanks for your interest by the way
Fantastic. Looking forward to buy it. Thank you!
For some reason, the pagebuilder freezes everytime I click an orange gear icon. This is the only thing in the javascript console that seems relevant: “[DOM] Found 4 elements with non-unique id #_ajax_nonce:”
The fix mentioned 3 months ago on the file framework/javascript/gdlr-edit-box.js: line 22, did not fix this problem and hte edit box stays hidden.
EDIT: Nevermind, the issue was actually fixed. For some reason my browser’s “Reload the page and ignore cache” button did not ignore the cache, I guess.
Ok, glad you figured out
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