28307 comments found.
can we add links to columns? its pretty standard on most other page builders.
Hi,
It’s not possible for now. But, you can submit a request here for a new feature you want to see on Flatsome.
Top rated features will be included in our developer’s to-do list.
cURL error 60: SSL certificate problem: certificate has expired can fix ?
Hi,
We see that your support period is still active. Can you please submit a support ticket here?
Our support team will be happy to assist.
I think you should add sticky bottom menu with highlight active page. Its useful for mobile devices.
Hi,
You can vote on an existing feature request or submit a request here for a new feature you want to see on Flatsome.
Top rated features will be included in our developer’s to-do list.
Hi,
New WordPress version 5.9 and new WooCommerce version 6.2.0 has launched and showing in my dashboard to be updated.
Let me know can I safely update both, is theme’s current version compatible with both or are you working on new version of theme for compatibility for both so should we wait till its release.
Hi,
The latest version of Flatsome (v3.15.3) is compatible with both. However, in case there are other compatibility issues such as plugins or custom codes, it may be better to update them on staging first.
hi if there a way to disable Posts and pages on the product search results? i just need to show products on the search result
thank you
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We see that your support period is still active. Can you please submit a support ticket here?
Our support team will be happy to assist.
hi UX Themes please check my ticket 149762 i find a bug
Hi,
We respond to tickets within a maximum of 2 business days. You will receive a reply shortly.
Thank you for your patience and understanding.
Hi,
How can we style the Variation Swatches Tooltip, currently its showing in black background and white font color, I want to style it.
I didn’t find any option to do it so if it can be done via a custom CSS its fine just let me know the Variation Swatches Tooltip Class then,
Thanks
Hi,
We see that your support period is still active. Can you please submit a support ticket here?
Our support team will be happy to assist.
Hi, the page builder is not working after Woocommerce 6.2 Update.
Hi,
We see that your support period is still active. Can you please submit a support ticket here?
Our support team will be happy to assist.
Hi
Why I don’t receive support? I open a ticket a week ago because Product Filters for WooCommerce is not display in other languages than default one. It works fine with Storefront. The issue comes from Flatsome. Can you provide at least an answer? Thanks
Hi,
I see your ticket #149491 was answered. Could you check your inbox and also the spam folder?
Hi ,How can i hide the Nextend Social Login button on the checkout page?
Hi,
We see that your support period is still active. Can you please submit a support ticket here?
Our support team will be happy to assist.
Hello there,
After the latest update the focused checkout logo on mobile is much bigger than screen, also the theme now load severals scripts that wasn’t loaded before which increase the load time of the website, scripts include:
chunk.countup.fe2c1016.js chunk.sticky-sidebar.a58a6557.js chunk.tooltips.29144c1c.js chunk.vendors-popups.947eca5c.js chunk.vendors-slider.f0d2cbc9.js
Please advise.
Thank you
Hi,
If you think there is a bug, please report it by submitting a support ticket here. Ignore the auto-reply. All tickets are reviewed and the bug reports are forwarded to the developer team to check.
Can I use the theme on different web pages or do I have to have a license for each one? sorry i’m new to this
Hi,
We see that your support period is still active. Can you please submit a support ticket here?
Our support team will be happy to assist.
your support response is very slow, I would like it to be a little faster since it supposedly includes it, personally I really like the theme and I would like.
Hello, I would like to buy your theme, Since I have read the regular license terms that there is only can be use in one end user.
But I want to make my website in a temporary domain (the temporary domain is www.demogo.site) right now. After I finish my website, then I will point to the real domain
Is it possible to change the domain name after I install your theme? Am I still got the license if I change the domain?
(I am using siteground hosting right now)
Thanks!!
Also I want to know is it provide swatches for variable products? thanks
OK, sent
Hello, is it support rtl
Hi,
Yes, RTL languages are supported.
is it support wcfm marketplace
Hello ,
I have installed flatsome theme. I wanna create custom product page. I have followed the below article.
https://docs.uxthemes.com/article/245-how-to-create-a-custom-product-page
After this my UX_builder is not loading . It shows following error.
I have reverted the changes. but still shows the same issue.
Uncaught TypeError: Cannot read properties of undefined (reading ‘element’) at t.elementFromPoint (editor.js:1:77789) at t.shortcodeFromPoint (editor.js:1:77893) at t.value (editor.js:1:50353)
Hi,
We see that your support period is still active. Can you please submit a support ticket here?
Our support team will be happy to assist.
I tried to register a domain name for my copyrighted theme but it didn’t work, please help
Hi,
Can you submit a support ticket here?
thanks i have submitted a support ticket, please support my key for my main domain. Thank you, please don’t ignore this message.
the information you sent me is : Registered domain No registrations found license key is not running on any domain name ? how can i fix them?
it took me more than 1 month to fix but not complete ? Can you help me with the right thing?
Hi,
I see your ticket #149637 was answered. Could you check your inbox and also the spam folder?
i have given you system access , i hope everything is resolved after 1 month of trying with my key , thanks a lot if solved
Thank you very much for your timely, respectful support.
Hi, what do we need to add in order to show all products of a certain category in a code like this one? [ux_products type=”masonry” depth=”4” depth_hover=”5” cat=”shoes” text_align=”left”] Thanks
Hi,
We see that your support period is still active. Can you please submit a support ticket here?
Our support team will be happy to assist.
We submited a ticket and eventhough this is very simple they said this adjustment is not incluced in the support. We just need the masonry of products is enabled to show all products of the category indicated, and not only 8 products. Thanks
Hi,
I see your ticket #149604 was answered. Could you check your inbox and also the spam folder?
Hi how can I add instagram to share icons ? Thanks
Hi,
Instagram doesn’t allow sharing via its API.
When I use the Text Editor on the UX Builder I don’t see the tab “Font” and “Color”. is it me, or a general problem? Thanks
Hi,
Could you try to click on the “Toolbar Toggle” button next to the Shortcodes dropdown?
1.can i set pincode availabilty for the products in this theme ? 2. how can i use this one theme to different domain name is that any option available to use like this? 3. can i able to to use this one theme for my same domain’s subdomain ?
WHY DONT YOU ANSWER THE PRE-SALE QUESTIONS?
This is just a comment area. We have a support team for such questions. Please submit a ticket and you’ll get the answers of your 6 questions as soon as possible.