1960 comments found.
Hi there
We are thinking about buying Sober as the theme for our WooCommerce online shop. Before we do that, we have a question regarding the display of the products in the shop. Is it possible to have rounded corners in the product display? It would suit better in our general website design as every image has rounded corners there. Same applies to the buttons.
If yes, how do we implement that? Directly in Elementor or only via custom CSS?
Thanks in advance and best regards
Hello,
Thank you for your question. You will need to use custom CSS to round product card corners. It is very simple CSS. Our supporters will help you if you need.
Thank you
Hello, is there a way to put the sizes in order: S, M, L, XL?
Hello,
You can follow this tutorial to change the order of attributes:
https://devanswers.co/change-woocommerce-variations-attributes-custom-sort-order/Thank you
Thank you
Hi, good theme. I have 2 pre-sales questions:
- It´s posible to customize the footer in columns, adding a background colors, widgest, text, etc (all of demos have the same footer)
- It´s posible to add wahtsapp icon in social sharing.
Thanks in advace,
Hello,
Yes, of course you can. You can select the footer layout (with maximum 4 columns) and add widgets. And you can set the footer background too. This theme does support Whatapps icon in the social sharing too.
Your theme is very clean and practical, congratulations. A pre-purchase question, does your theme have a header and footer builder for Elementor Pro? Thanks
Hello,
Yes, this theme does support the Header and Footer builder of Elementor Pro. You can also select a prebuilt header layout that the theme included.
Hey! Good afternoon how are you?
Well I’d like to get the additional product images in the same box… at the moment it’s showing one image below the other.
Check out this 9 second video so you can understand: https://streamable.com/gyyufn
Thank you! 
Hello,
Do you mean the gallery slider. You can try other product layouts to have it. The option for product layout is located in Appearance > Customize > Shop > Product.
Please open a ticket on the support site if you need further assistance. Our supporters will help you.
https://uix.ticksy.com/Thank you
Hey!! It worked like a charm! Style 2 and style 3 Thank you very much my friend!! See you ;))
You’re welcome Please feel free to open tickets on the support site if you have any problem.
What is the best way to update the theme all at once?
Hello,
You can follow this document to update your theme.
https://docs.uix.store/sober/#/update/update-themeYou can use the Envato Market plugin to enable the auto-update for the theme.
Thank you
I bought your theme and didnt get the demo, the link to the demo plugin is not working, how do I get the demo content?
I sent a ticket 24hrs ago, still no response.
Hello,
Thank you for your feedback and we’re sorry for this delay. Our supporter will check your ticket and answer you soon.
demo is not working
Hi,
Could you please check it again? https://demo.uix.store/sober/ It is working well on our side.
Thank you for your feedback!
Hello,
In the following example: https://demo.uix.store/sober/products/?products_item_style=slider, it is possible to have an “infinite” carousel? I mean, every time the user reaches the last element, the carousel will restart from the biginning.
Thank you and great theme!
Hello,
At this time, it is not possible to edit this product card style. We will add a new option to help you control it, perhaps via a custom code.
Thank you
Ok, thank you
Hello,
19 months ago I asked if it was possible to have a sticky add to cart button on the product pages. Yes, it’s soooooo long time I’m waiting !!! You answered me that you were going to work on it. Have you found a solution since?
Sincerely,
Dylan
Hello Dylan,
We’re sorry for this delay. Actually, we did found the solution for it and completed it in the Konte theme. You can check it in this link:
https://konte.uix.store/product/wyoming-backpack/Our developers are mapping it to the Sober theme. It will be released in the next update.
Thank you
Product options cannot be selected when the product is out of stock. For example https://robi-agnes.com/shop/all/sweater-jeremy/.
Hello,
Please test this issue again with the default theme. If it still happen, it means this is a default feature of WooCommerce.
Thank you
Hello,
I’d like to know how to activate the “category” filter in the shop page as displayed in your demo site: https://www.dropbox.com/s/xaiyoeuqp9jqxtt/theme_filter.png?dl=0
I think it can be achieved by using the “Soo Product Filter” plugin, but I cannot find in the theme packaged.
Thank you.
Hello,
You just need to add the Sober – Product Filter widget to the Shop Filter sidebar. It will be displayed on the shop page like on our demo.
Thank you
Thank you, got it!
Hi guys, I hope you’re all well. I’ve just purchased the woocommerce ‘pick and mix’ plugin and its working we’ll with the theme. There’s one little issue that I hoped you could help with (I’ve spoken to the developers and they suggested that I contact you) One of the products is refusing to occupy the correct place. You can see what I mean here… https://www.hyperfresh.org/sober.png I just wondered if you had any thoughts why please? Many thanks.
Hello,
Thank you for your feedback. Please share a sample URL, so we can check it and assist you better.
Thank you
Hi there and many thanks for the super quick reply. Its appreciated! I’ve set the product with the password ‘sober’ here: https://www.hyperfresh.org/product/mix-and-match/ I’ve also just noticed a couple of other small issues with this page if you could possibly take a quick look at the same time. Please see:
https://www.hyperfresh.org/sober.png https://www.hyperfresh.org/sober1.png https://www.hyperfresh.org/sober2.pngMany Thanks!
Hi,
The password is not working, please check it again.
Hi could you please try again I have reset… still = sober
We tried with different browsers, but the password still not working. Does it work on your side? You should try another password and send us via email.
You can use the contact form on this page:
https://themeforest.net/user/uixthemes#contactThank you
Hi there and thank you, I’m not sure why the password isn’t working but I’ve just set the page to public so you can see: https://www.hyperfresh.org/product/mix-and-match/ many thanks 
Hello,
As we checked, the product grid is displayed correctly. You can check this screenshot:
https://pasteboard.co/HCtecAQkWZwf.pngYour plugin has modified the add-to-cart form and it changed the style of the theme. You can try this CSS to restyle it:
.mnm_button_wrap {
display: flex !important;
flex-wrap: wrap;
justify-content: center;
}
.mnm_button_wrap .mnm_price,
.mnm_button_wrap .mnm_message,
.mnm_button_wrap .mnm_availability {
width: 100%;
}
Thank you
Thanks very much for that. It has resolved the layout issue of the add to cart at the bottom of the page however there is still only two products occupying the area at the top. Please see: https://www.hyperfresh.org/sober.png – the browser tested is Safari. Many thanks
Please try this CSS to fix it on Safari:
.mnm_form.layout_grid ul.products::before,
.mnm_form.layout_grid ul.products::after {
display: none;
}
Thank you but unfortunately the problem still persists.. Please see: https://www.hyperfresh.org/product/mix-and-match/
We checked on Safari browser and it displayed very well. Please clear cache and test it again.
Thank you
Morning guys, we just tested again this morning and all is displaying well. Really appreciated. Have a great day!
Hi,
when replying to a customer review of one of our woocommerce products our answer is not clearly marked as an answer. Only visible difference compared to a customer review is the missing 5star picture on the right. Is there any possibility to choose a different color or automatically ident text of the answer below the original customer review?
Thanks a lot in advance, Steve
Hello Steve,
Thank you for your feedback. By default, WooCommerce doesn’t support replying reviews. You may have to use an addon for this feature. We have searched and found some:
https://woocommerce.com/products/woocommerce-product-reviews-pro/ https://wordpress.org/plugins/customer-reviews-woocommerce/Kind regards
hi there and thank you for the help. I managed to get the replies working via the inbuilt review comments. However the admin response Avatar is not appearing even though its been set. Can you think of any reason why this would be? You can see here: https://www.hyperfresh.org/product/52-club/#reviews thank you
By default, the theme doesn’t show the avatar in this reviews section. You can try this CSS to show it:
.woocommerce #reviews #comments ol.commentlist li img.avatar {
display: block;
padding: 0;
border: none;
border-radius: 50%;
}
.woocommerce #reviews #comments ol.commentlist li .comment-text p.meta {
padding-left: 42px;
}
Thank you
Thats brilliant, it worked perfectly. Thank you very much for the help, its greatly appreciated!
You’re welcome
Hi guys, I’m trying to enable the ‘reviews and rating’ feature however when I go to theme and customise the page does not load? The theme is unto date. My support has expired and I wondered if you could assist? Many thanks.
Hello,
Thank you for your feedback. Could you please describe more about this issue? Do you mean the page builder can’t load?
Hi guys, really appreciate your speedy reply. I have just resolved this. The issue was with Safari browsers. Works well via chrome.
Thanks for your feedback
Hey Is there a way to show price even if the product is sold out?
Hello,
By default, the theme keep displaying the price for sold out products. Perhaps you are you’re using a plugin to customize it, or a custom code. Please check your plugins to find more.
Thank you
Hey, quick question. Is it possible to edit the Page Heading in My Account, Wishlist.. etc. pages? For example remove items (such as Order Tracking), or remove the whole header with the links?
Hello,
Yes, it is possible. You can use a custom CSS to hide the whole page header on these pages.
.woocommerce-page-header {
display: none;
}
Or you can use a custom PHP code to remove it completely:
add_action( 'after_setup_theme', function() {
remove_action( 'sober_after_header', 'sober_woocommerce_pages_header', 20 );
}, 20 );
Or if you just want to remove some items, such as Order Tracking, you can use this code:
add_filter( 'sober_woocomemrce_page_header_links', function( $links ) {
unset( $link['order_tracking'] );
return $links;
} );
There are also other keywords: “cart”, “wishlist”, “account”, “login”, “logout”.
With the Order Tracking, you can also unset the option for this in WooCommerce > Settings > Advanced to remove it.
You can read more about theme customization in this document:
https://docs.uix.store/sober/#/customize/child-theme https://docs.uix.store/sober/#/customize/customize-with-pluginsIf you need more assistance, please open a ticket on the support site. Our supporters will help you.
https://uix.ticksy.com/Thank you
Hey, thanks for your response.
I tried to put Order tracking removing snippet in functions.php, but I get an error: “Warning: Undefined variable $link in /home/cbtore/domains/cbdstore.lt/public_html/wp-content/themes/sober-child/functions.php on line 17 “
Any ideas why?
We’re sorry. It should be $links.
It works now, thank you! Although it is a shame that you cannot edit these kind of simple things without coding…
Thank you. These filters were added in the recent updates. We will try to add more options for them in the coming updates. So it will be easier for users.
Sober Theme for WordPress is A++!
Anyone looking for an excellent theme with customization that is best suited for a modern store-front, then look no further. The Sober theme is well-supported, updated regularly and performs very well. Thank you Sober team. I am very much looking forward to further additions and abilities with this theme. Love it!
PS. I have detected a small mis-rendering on product pages within certain specifications. I believe that it could be an easy fix in the next update. Unfortunately I no longer have support. I have the ‘glitch’ documented in an easy-to-read image; is there an e-mail where I can send this to?
Hello,
Thank you for your feedback. You can mail us anytime, via this contact form:
https://themeforest.net/user/uixthemes#contactHi, can I delete share twitter icon in a blog post and change it to instagram?
Hello,
You can disable the Twitter share icon in the blog post. But you can’t add the Instagram sharing icon there. Because Instagram doesn’t support sharing via websites.
Hey I’ve tried changing the background globally and I have not had any luck in doing so.
Also, when I changed the colour of my header, it didn’t change the colour of the header on my home page.
any tips are appreciated.
Hello,
Each page has separated options to change the header’s background color. Perhaps your homepage has changed this option, therefore the global option (in the Customizer) is not used. You can edit your page and check this option in the Display Settings meta box.
If you need more assistance, please open a ticket on the support site and share your website address. Our supporters will help you.
https://uix.ticksy.com/Thank you
